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Warranty

 

 

Soleus International Inc. warrants the accompanying Soleus Air Air Conditioner to be free of defects in mate-
rial and workmanship for the applications specified in its operation instruction for the period of parts specified 
below. 
 
 
 
 
This warranty shall not apply to broken or marred cabinets, accessories, knobs, filters or routine maintenance.  
This warranty does not apply to uncrating, setup, installation, removal of the product for repair or reinstallation 
of the product after repair. 
 
This warranty does not apply to repairs or replacements necessitated by any cause beyond the control of Soleus 
International including, but not limited to, any malfunction, defect or failure caused by or resulting from unau-
thorized service or parts, improper maintenance, operation contrary to furnished instructions, shipping or tran-
sit accidents, modification or repair by the user, abuse, misuse, neglect, accident, incorrect power line voltage, 
fire, flood or other Acts of God, or normal wear and tear. 
 
Warranty service must be performed by a qualified HVAC contractor.  Soleus maintains a centralized service 
network to provide parts and assist in resolving service problems if difficulties are encountered.  Soleus agrees 
to provide service information, sell repair parts and reimburse the dealer /serviceman for parts in accordance 
with Soleus International’s Policies and Procedures. 
 
SOLEUS INTERNATIONAL MAINTAINS THAT ALL WARRANTIES, INCLUDING IMPLIED WAR-
RANTY OR MERCHANTABILITY ARE LIMITED TO THE TERMS AND CONDITIONS SPECIFIED 
ABOVE. SOLEUS INTERNATIONAL DISCLAIMS ANY LIBILITY FOR CONSEQUENTIAL OR INCI-
DENTAL DAMAGES AND IN NO EVENT SHALL SOLEUS INTERNATIONAL INC.’S LIABILITY EX-
CEED THE RETAIL VALUE OF THE AIR CONDITIONER. 
 
This warranty covers only new products purchased from our authorized dealers or retailers. It does not cover 
internet sales, used, salvaged, or refurbished products. 
 

FOR TECHNICAL SUPPORT AND WARRANTY SERVICE, PLEASE CONTACT: 
 
Soleus International Inc. 

20035 E Walnut Dr North, City of Industry, CA 91789. USA

 
Tel: 1-888-8-SOLEUS Monday through Friday, 9:00 AM to 5:00 PM, PST 
 
Email: 

[email protected]

 

 
Website: 
 

www.SoleusAir.com

 

 

www.SoleusHVAC.com

 

www.GreeUSA.com

 

5 YEARS FOR COMPRESSOR 

1 YEAR FOR OTHER COMPONENTS 

Summary of Contents for SG-WAC-25ESE-C

Page 1: ...Models SG WAC 25ESE C Electronic Window Air Conditioner Operating Instructions V 121012...

Page 2: ......

Page 3: ...ad this owner s manual carefully Store this manual in a safe place for future reference Your safety and the safety of others is very important to us Please pay attention to all safety messages outline...

Page 4: ...e The power supply cord must be replaced if it fails to trip when the TEST button is pressed and the unit fails to reset Do not use the power supply cord as an ON OFF switch The power supply cord is d...

Page 5: ...es 2 Top Mounting Rail Foam Top Mounting Rail Seal Strip Accordion Panels 2 Side Retainer 2 Window Sash Seal Foam Seal for Bottom Rail Owner s Manual 5 SEAL BOTTOM RAIL TO UNIT SIDE RETAINER FRAME ASS...

Page 6: ...ATION OF THE MANUFACTURER SOLEUS INTERNATIONAL HAS NOT CONDUCTED INDEPENDENT TEST TO THE INFORMATION AND THE SPECIFICATIONS PRESENTED HEREWITHIN Model SG WAC 25ESE C Power Supply Ph V Hz 1 230 208 60H...

Page 7: ...o tilt enough for proper drainage See FIG 2 Prior to Installing the Air Conditioner 1 Check for anything that could block airflow Check the area outside of the window for things such as shrubs trees o...

Page 8: ...emove and place to the side 3 Locate the four faceplate screws and remove These screws will need to be re installed prior to mounting the air con ditioner FIG 2 above 4 After removing the screws gentl...

Page 9: ...m the top of the unit and both sides of the cabinet if installed FIG 6 7 7 Hold the cabinet while pulling on the base handle to carefully remove the unit Do not pull or lift near the top of the unit F...

Page 10: ...ver the screws Top Angle Rail and Side Bracket Installation 1 Place the air conditioner on a hard flat surface 2 Locate the foam gasket and top angle rail 3 Attach the foam gasket to the top angle rai...

Page 11: ...cabinet as shown below 4 Tighten all 6 bolts securely Extend the Accordion Panels 1 Carefully raise the window to expose the accordion panel and panel frame Loosen the locking screws so the accordion...

Page 12: ...specified below MAX WALL THICKNESS 8 1 4 IMPORTANT The side louvers must never be blocked NOTE All parts needed for Thru The Wall Installation are provided except a wood frame shims and 10 wood screw...

Page 13: ...uld be flush with the dry wall NOTE If wall thickness is 8 12 or more add aluminum flashing over the bottom of the frame opening to assure water is unable to enter the area between the inner and outer...

Page 14: ...UCTION 1 Cut or build a wall opening in the masonry wall similar to the frame construction refer to the THRU THE WALL installation for a wall thickness greater than 8 1 2 2 Secure the cabinet in place...

Page 15: ...ight will turn on while setting Auto off Timer When the air conditioner is on it can be set to automatically turn off in 0 5 24 hours To set the Auto off Timer press the TIMER button on the unit or re...

Page 16: ...ner will cool the area depending on the location and set temperature of the remote control Take the remote control with you so the air conditioner cools the room to your loca tion The Remote must be i...

Page 17: ...MODE and buttons at the same time 11 DISPLAY LIGHTS Hold the and FAN buttons to turn the lights on the display ON or OFF This can be done when the unit is on or off 12 ENERGY SAVER MODE When the unit...

Page 18: ...Fan to Low with the temperature set in the middle NOTE If the air conditioner is off and is then turned on while set to a Cool setting or if turned from a fan setting to a Cool setting it may take app...

Page 19: ...ar To minimize wear and tear on the air condi tioner always wait at least 3 minutes before changing modes This will help prevent the compressor from overheating and the circuit breaker from tripping C...

Page 20: ...e technician TROUBLESHOOTING The Air Conditioner does not cool as it should Airflow is restricted The temperature control may not be set correctly The air filter is dirty The room may be too warm Cold...

Page 21: ...is not correctly tilted outside For proper water drainage make sure the air conditioner is slightly tilted downward from the front of the unit to the rear Water collects in the base pan Moisture remo...

Page 22: ...be performed by a qualified HVAC contractor Soleus maintains a centralized service network to provide parts and assist in resolving service problems if difficulties are encountered Soleus agrees to pr...

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