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PROBLEM

   

 

 

The Air Conditioner will not start
 

 

 
 
 
 
 
 
 
 

POSSIBLE CAUSES 

 

The air conditioner is unplugged 

 

 
 
The fuse is blown/circuit breaker is 
tripped. 

 
 

Power Failure 

 
 
 
 
 
 
 

The current interrupter device is 
tripped. 

SOLUTIONS 

 

• 

Make sure the air conditioner is 
plug is pushed completely into the 
outlet 

 

• 

Check the house fuse/circuit 
breaker box and replace the fuse 
or reset the breaker. 

 

• 

The unit will automatically re-start 
when power is restored. 

• 

There is a protective time delay 
(approx. 3 minutes) to prevent  
tripping of the compressor      
overload. For this reason, the unit 
may not start normal cooling for 3 
minutes after it is turned back on. 

 

• 

Press the RESET button located 
on the power cord plug. 

• 

If the RESET button will not stay 
engaged, discontinue use of the 
air conditioner and contact a   
qualified service technician.

 

TROUBLESHOOTING 

The Air Conditioner does not cool 
as it should 

 

 
 
 
 
 
 
 
 

Airflow is restricted 

 

 
 
The temperature control may not be 
set correctly. 

 

The air filter is dirty 

 
 

The room may be too warm 
 
 
 
Cold air is escaping 
 
 
The Cooling Coils are frozen 

• 

Make sure there are no curtains, 
blinds, or furniture blocking the 
front of the air conditioner 

 

• 

Lower the set thermostat tempera-
ture 

 

• 

Clean the filter. See the Cleaning 
and Care Section of the manual. 

 

• 

Please allow time for the room to 
cool down after turning on the air 
conditioner. 

 

• 

Check for open furnace registers 
and cold air returns

 

 

• 

See “Air Conditioner Freezing Up” 
below. 

The Air Conditioner is freezing up 

 

Ice blocks the air flow and stops the air 
conditioner from cooling the room 

• 

Set the MODE dial to HIGH FAN 
or HIGH COOL and set the ther-
mostat to a higher temperature 

The Remote Control is not working 

 
 

The batteries are inserted incorrectly 
 
The batteries may be dead 

• 

Check the position of the batteries.    

 

• 

Replace the batteries 

 19 

www.sylvane.com  1-800-934-9194

Summary of Contents for SG-WAC-15ESE-C

Page 1: ...Models SG WAC 15ESE C SG WAC 18ESE C Electronic Window A C Operating Instructions www sylvane com 1 800 934 9194...

Page 2: ...manual carefully Store this manual in a safe place for future reference Your safety and the safety of others is very important to us Please pay attention to all safety messages outlined in this owner...

Page 3: ...aced if it fails to trip when the TEST button is pressed and the unit fails to reset Do not use the power supply cord as an ON OFF switch The power supply cord is designed as a protection device A dam...

Page 4: ...ncil Level Socket Wrenches Phillips Head Screwdriver Non Hardware Packing List Window Air Conditioner AAA Batteries 2 Top Mounting Rail Foam Top Mounting Rail Seal Strip Accordion Panels 2 Side Retain...

Page 5: ...erage 12 8 1 8 8 EER C O P 10 7 10 7 10 7 Noise Level dB A H M L 61 59 51 61 59 51 CFM H M L 470 430 390 470 430 390 Dehumidifying Capacity 100 8 Pints per day 132 Pints per day Product Dimensions W x...

Page 6: ...Prior to Installing the Air Conditioner 1 Check for anything that could block airflow Check the area outside of the window for things such as shrubs trees or awnings Check the inside area to make sure...

Page 7: ...the side 3 Locate the four faceplate screws and remove These screws will need to be re installed prior to mounting the air con ditioner FIG 2 above 4 After removing the screws gently pull away the fac...

Page 8: ...to the side 3 Locate the four faceplate screws and remove These screws will need to be re installed prior to mounting the air con ditioner FIG 2 above 4 After removing the screws gently pull away the...

Page 9: ...shipping screws from the top of the unit and the right side of the cabinet if installed FIG 6 7 7 Hold the cabinet while pulling on the base handle to carefully remove the unit Do not pull or lift nea...

Page 10: ...Rail and Side Bracket Installation 1 Place the air conditioner on a hard flat surface 2 Locate the foam gasket and top angle rail 3 Attach the foam gasket to the top angle rail 4 Install top angle sid...

Page 11: ...shown below 4 Tighten all 6 bolts securely Extend the Accordion Panels 1 Carefully raise the window to expose the accordion panel and panel frame Loosen the locking screws so the accordion panels slid...

Page 12: ...below MAX WALL THICKNESS 10 IMPORTANT The side louvers must never be blocked NOTE All parts needed for Thru The Wall Installation are provided except a wood frame shims and 10 wood screws 10 1 long mi...

Page 13: ...he dry wall NOTE If wall thickness is 8 1 2 or more add aluminum flashing over the bottom of the frame opening to assure water is unable to enter the area between the inner and outer wall Prepare and...

Page 14: ...or build a wall opening in the masonry wall similar to the frame construction refer to the THRU THE WALL installation for a wall thickness greater than 8 1 2 2 Secure the cabinet in place using mason...

Page 15: ...t the Auto on Timer press the DELAY button on the unit or remote control Each touch of the on the unit or the buttons on the remote will change the timer setting in 1 hour intervals The SET light will...

Page 16: ...cooling to begin Heat Mode Use the Heat mode at Low Med High or Auto Fan Speed for heating Use the temperature buttons to set the desired temperature between 64 F and 86 F in 1 F increments For Normal...

Page 17: ...ith the temperature set in the middle NOTE If the air conditioner is off and is then turned on while set to a Cool setting or if turned from a fan setting to a Cool setting it may take approximately 3...

Page 18: ...e wear and tear on the air condi tioner always wait at least 3 minutes before changing modes This will help prevent the compressor from overheating and the circuit breaker from tripping Cabinet Cleani...

Page 19: ...OUBLESHOOTING The Air Conditioner does not cool as it should Airflow is restricted The temperature control may not be set correctly The air filter is dirty The room may be too warm Cold air is escapin...

Page 20: ...age make sure the air conditioner is slightly tilted downward from the front of the unit to the rear Water collects in the base pan Moisture removed from the air is draining into the base pan This is...

Page 21: ...used by repairs or alterations of the unit by anyone other than those authorized by Soleus Interna tional Inc Freight and Insurance cost for the warranty service Filter and Accessories ALL WARRANTIES...

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