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When Service Is Required
Your room air conditioner dealer can give you the
name of your nearest Authorized Service Center.
Help them give you prompt service by providing:
•
An accurate description of problem.
•
Complete model, serial, and manufacturing (P)
numbers from serial plate.
•
Proof of purchase (sales receipt) upon request.
Repair by unauthorized servicer that results in
subsequent failure of unit voids warranty. Warranty
details are contained in warranty certificate enclosed
with unit.
Keep accurate records of service calls, including what
was done, servicer’s name, and date of service.
Any Questions?
Most of your questions can be answered by your local
Soleus Air
brand dealer. Check with your dealer first if
you need any further information regarding the
operation, maintenance, or service of your unit. Then,
if you should have any matters which are not resolved
locally.
CONSUMER INFORMATION LINE
1-888-8-SOLEUS
(Technical Support and Warranty Service)
