1DxA1
Battery not selected
Configure battery as required.
1DxA2
Operation conditions
verification failed
Verify that the battery is connected to the
inverter as required, battery voltage is
within range and the battery is enabled
(power and communication).
Power Optimizer Troubleshooting
Malfunction
Possible Cause and Corrective Action
Pairing failed
Power optimizers are shaded.
If you connected the inverter to the monitoring
platform, retry pairing remotely (during
sunlight). Make sure to leave the inverter
ON/OFF/P switch ON and that S_OK appears in
the status screen.
String voltage is 0V
Power optimizer (s) output is disconnected.
Connect all power optimizer outputs.
String voltage not 0V but lower than
number of optimizers
Power optimizer(s) not connected in the string.
Connect all power optimizers.
Panel(s) not connected properly to power
optimizer inputs (not applicable to smart
modules).
Connect the modules to the optimizer inputs.
String reverse polarity.
Check string polarity using a voltmeter and
correct if needed.
Appendix A: Errors and Troubleshooting
62
StorEdge Three Phase Inverter MAN-01-00648-1.3
