33
SAVE A SERVICE CALL
Check the items below before making a service call. You will be charged for attending to any condition or fault
that is not related to manufacture or failure of a part.
NOT ENOUGH HOT WATER (OR NO HOT WATER)
•
Is the electricity switched on?
Inspect the isolating switch marked “HOT WATER” or “WATER HEATER” at the switchboard and the
isolating switch at the water heater and ensure they are turned on.
Check the fuse or circuit breaker
marked “HOT WATER” or “WATER HEATER” at the switchboard.
•
Has the Timer been set?
If the Timer function has been set, ensure sufficient time has been allowed to reheat the storage tank.
•
Are you using more hot water than you think?
Is one outlet (especially the shower) using more hot water than you
think?
Very often it is not realised the amount of hot water used, particularly
when showering. Carefully review the family’s hot water usage. As
you have installed an energy saving appliance, energy saving should
also be practised in the home.
Adjust your water usage pattern to take advantage of maximum
energy gains. Have your plumber install a flow control valve to each
shower outlet to reduce water usage.
•
Heat pump fault
Has the heat pump developed a fault and a fault code is displayed on
the Display Panel?
If the heat pump will not operate, turn on the Manual Electric Heating Mode. In this mode, the electric
heating unit will operate if heating of the water is required. The boost capacity by the electric heating unit
is 195 litres.
“Manual Electric Heating Mode”
on page 28.
Also refer to
on page 34.
•
Relief valve running
Is the relief valve discharging too much water?
“Temperature Pressure Relief Valve or Expansion Control Valve Running”
on page 34.
WATER NOT HOT ENOUGH
You may find that due to heavy hot water usage the water temperature may be lower than normally expected,
due to insufficient heating time being allowed. You will need to carefully plan your use of the hot water on such
occasions.
