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14. WARRANTY TERMS & CONDITIONS
Our goods come with guarantees that cannot be excluded under the Australian
Consumer Law. You are entitled to a replacement or refund for a major failure and
for compensation for any other reasonably foreseeable loss or damage. You are also
entitled to have the goods repaired or replaced if the goods fail to be of acceptable
quality and the failure does not amount to a major failure.
This warranty is provided in addition to your rights under the Australian Consumer Law.
Directed Electronics Australia Pty Ltd (Directed Electronics) warrants that this product
is free from defects in material and workmanship for a period of 12 months from the date
of purchase or for the period stated on the packaging. This warranty is only valid where
you have used the product in accordance with any recommendations or instructions
provided by Directed Electronics.
This warranty excludes defects resulting from alterations of the product, accident,
misuse, abuse or neglect. In order to claim the warranty, you must return the product to
the retailer from which it was purchased or if that retailer is part of a National network,
a store within that chain, along with satisfactory proof of purchase. The retailer will
then return the goods to Directed Electronics.
Directed Electronics will repair, replace or refurbish the product at its discretion. The
retailer will contact you when the product is ready for collection. All costs involved in
claiming this warranty, including the cost of the retailer sending the product to Directed
Electronics, will be borne by you.
Email:
Phone:
+61 3 8331 4800
15. INDEMNITY
You agree to defend, indemnify and hold harmless Soho from and against any and all
claims, proceedings, injuries, liabilities, losses, costs and expenses (including reasonable
legal fees), including but not limited to, claims alleging negligence, invasion of privacy,
copyright infringement and/or trademark infringement against Soho products and
services, relating to or arising out of your breach of any provision of these terms,
your misuse of the Soho products and services, or your unauthorized modification or
alteration of products or software.
