40
Problem check list
Faults
possible causes
Solving the problem
drum stationary
no spin
machine moves, does not stand
properly
little or no detergent enters the machine
conditioner in the machine at
programme start
conditioner compartment
fl
ooded
traces of water on
fl
oor
washing not cleaned
washing is damaged
powder residues in washing
The water is not pumped off
• no electricity supply
• no programme selected
• main switch on position “
0
“
• loading door open
• main switch on position “
“
• the washing is unevenly distributed
• does not stand correct on the
fl
oor
• detergent drawer blocked
• incorrect programme selection
• to much conditioner in compartment III
• intake valve blocked
• excess lather dripping from machine
• detergent drawer open
• inlet hose leaking
• drain trap
fi
tted incorrectly
• to much or to little detergent
• incorrect programme selection
• incorrect temperature selection
• certain staines remain
• sharp object in drum
• sharp object in clothing
• faulty fabrics
• interruppted water supply
• detergent in conditioning drawer
• the run off system is blocked or the hose
has a kink
• the lye pump is clogged
• plug in another socket check fuse
• select programm (see P. 34 - 35)
• turn main switch to “
“ or “
“
• close loading door
• turn main switch to “
“
• if the laundry is unevenly distributed,
the machine will automatically return to
the wash cycle for a short period, until
the spin cycle can commence. If this
is not possible the programme will end
without spinning.
--> loosen the washing by hand, and
turn the programme selector to “
“.
• adjust machine properly - see
instruction page 32 - 33
• clean drawer (see P. 38)
• see programme selection (P. 34 - 35)
•
fi
ll to
max.
- line only
• clean detergent drawer and valve
(see P. 38)
• correct detergent dosage
• close drawer
• check connection of inlet hose on
machine and cold
fi
ll tap.
• see P. 39
• correct detergent dosage (see P. 36)
• see P. 34 - 35
• see P. 34 - 35
• see P. 41
• check inside drum
• check pockets
• claim from fabric manufacturer
• check water supply
• clean detergent drawer (see P. 38)
• check hose and runoff
• clean lye pump (see page 39)
If your washing machine fails to operate correctly after having carried out the procedures listed above, please
contact your customer service.
