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15

Troubleshooting Table

Daily Checklist, Cleaning  

and Storage

Daily Checklist

To help maintain your electric pole chain saw for optimum 

performance, we recommend you complete this checklist prior 

to each work session.

m

WARNING! 

Do not plug in the power cord until you

have completed all of the daily checks.

• Inspect for any visible damage to the chain, guide bar, or

motor housing.

• Inspect the oil port and guide bar rails and clean them to

remove any debris.

Check the chain tension.

Check the chain teeth for sharpness.

• Check the bar and chain oil level; fill with only new chain

oil specifically formulated for chain saws.

NOISES: If you notice anything unusual, such as a vibration or 

odd sound, shut the saw OFF immediately. Remove the power 

cord and check the saw for any damage.

If you cannot find the cause of the problem or are uncertain 

what to do, then have the saw inspected by an authorized 

Snow Joe

®

 + Sun Joe

®

 dealer 

m

CAUTION!

• Remove the power cord and wait at least five minutes for

the saw to cool before servicing or storing your unit.

If you drop the saw, carefully inspect it for damage. If the

guide bar is bent, the housing is cracked, the handle is

broken, or if you see any other condition that may affect

the saw’s operation, DO NOT USE the tool. Instead, have

it serviced at an authorized Snow Joe

®

 + Sun Joe

®

dealer

Problems     Corrective Action

The saw 

motor fails 

to start

Check that you installed the extension cord

properly into the pole saw power cord receptacle

and that you plugged the extension cord into a

live 120 V outlet.

Make sure that you fully depress and hold the

safety lock button before squeezing the ON/OFF

trigger switch.

The chain is too tight; re-tension.

The chain tension is too tight; re-tension.

The chain oil tank is empty; refill.

The lubrication holes are plugged; clean them out.

The chain tension is too tight; re-tension.

The guide bar or chain is damaged; inspect

and replace the damaged part.

The saw 

runs, but 

the chain 

speed is 

low

Bar and 

chain 

running  

hot and 

smoking

The saw 

motor 

runs, but 

the chain 

is not 

turning

Summary of Contents for Sunjoe SWJ802E

Page 1: ... of heavy duty rubber gloves substantial non skid footware and close fitting clothing is recommended when working outdoors with power tools 10 Wear protective hair coverings to contain long hair 11 Always wear safety glasses and ear defenders to provide eye and ear protection Everyday eyeglasses only have impact resistant lenses and do not provide the same protection as safety glasses 12 Wear face...

Page 2: ... in Table 1 5 Do not abuse the cord Never pull the pole chain saw by the cord or yank the cord to disconnect it from the receptacle Keep the cord away from heat oil and sharp edges Specific Safety Rules For Pole Chain Saws mWARNING SHOCK HAZARD To protect yourself from electrocution do not operate the pole chain saw within 50 ft 15 m of overhead wires Failure to follow this instruction could resul...

Page 3: ...e will reduce but not entirely prevent kickbacks Follow the necessary precautions indicated in this operator s manual to avoid kickbacks Always use two hands when operating the pole chain saw one hand gripping the trigger and the other hand gripping the pole Use a firm grip Thumbs and fingers must wrap around the trigger and the pole Keep all guards in place on the pole chain saw Make sure they ar...

Page 4: ...ION Avoid contacting the guide bar tip with any object Tip contact may cause the guide bar to move suddenly upward and backwards which may cause serious injury to the user WEAR EYE AND HEARING PROTECTION For protection against injury wear ear defenders and safety goggles WARNING SHOCK HAZARD Keep at least 50 ft 15 m away from power lines Do not overreach Keep proper footing and balance at all time...

Page 5: ... 9 ft to 9 4 ft 1 8 m to 2 86 m Overhead Reach Max 15 ft 4 6 m Oil Tank Capacity 2 fl oz 60 ml Weight 7 9 lbs 3 6 kg 1 8 in guide bar 2 8 in cutting chain 3 Oil tank cap 4 Oil level indicator window 5 Cam lock nut 6 Rear handle 7 Appliance cord 8 Safety lock button 9 Trigger switch 10 Extension cord restraint hook 11 Front handle foam grip 12 Telescopic pole 13 Cam lock 14 Multi angle head adjustm...

Page 6: ...d on a flat and stable surface with adequate space for moving the machine and its packaging mDANGER Never start the motor before installing the guide bar chain and chain cover Without all these parts in place the clutch can fly off or explode exposing the user to potentially serious injuries mWARNING To avoid serious personal injury read and understand all safety instructions provided mWARNING Bef...

Page 7: ...The chain will loosely fit until it is placed on the sprocket Figs 7 8 NOTE Make certain of the direction of the chain If the chain is mounted backwards the saw will vibrate abnormally and will not cut 8 Hold the chain in position on the bar and place the loop around the sprocket Fit the bar flush against the mounting surface so that the bar studs are in the long slot of the bar and the adjusting ...

Page 8: ... wrench Fig 11 then replace the end cover nut cap to secure the chain sprocket end cover Fig 13 NOTE If the chain is too tight it will not rotate Loosen the end cover nut slightly and turn the chain tensioner 1 4 turn counterclockwise Lift the tip of the guide bar up and retighten the end cover nut Ensure that the chain can be rotated by hand without binding NOTE A new chain tends to stretch check...

Page 9: ...cause damage to the bar and chain Use only a good quality bar and chain oil designed specifically for use with chain saws One minute of use will consume approximately 0 15 fl oz 4 ml of oil NOTE It is normal for oil to seep from the saw when not in use To prevent seepage empty the oil tank after each use When storing the unit for a long period of time 3 months or longer be sure the chain is lightl...

Page 10: ...ck Fig 19 and ensure that the pole is secure If the pole telescopes when the cam lock is closed the nut may need tightening mWARNING Failure to lock the telescopic pole cam lock as directed could result in personal injury Tightening the Bolt The retaining bolt may need tightening to secure the telescopic pole in place 1 Unclip the cam lock Using the hex key wrench tighten the cam lock nut then clo...

Page 11: ...ain accelerate to full speed before entering the cut Keep the saw running the entire time you are cutting maintain a steady speed Allow the chain to cut for you exert only light downward pressure If you force the cut damage to the bar chain or unit can result PUSH and PULL This reaction force is always opposite to the direction the chain is moving when it is in contact with the wood Thus the opera...

Page 12: ... operator Either of these reactions can cause loss of saw control which can result in serious injury Do not rely exclusively upon the safety devices built into the saw As a pole chain saw user you should take several steps to keep your cutting jobs free from accident or injury Take the following precautions to minimize kickback Before you start the unit make sure the pole chain saw is not contacti...

Page 13: ...ty to cut cleanly and safely It is possible however to sharpen the existing chain if the sharpening is carefully performed Any work on the chain and bar requires specific experience and special tools For safety purposes we recommend you contact an authorized Snow Joe Sun Joe dealer Sharpening is necessary when The sawdust looks like dust Cutting becomes more difficult The cut is not straight Vibra...

Page 14: ...w over check the underside of the guide bar and make sure that the lubrication holes and chain groove are free from impurities Chain Sprocket Regularly check the condition of the sprocket and replace it when wear exceeds 0 5 mm Fig 28 Do not mount a new chain with a worn sprocket or vice versa Troubleshooting Troubleshooting Tips Most difficulties are easy to fix Consult the troubleshooting table ...

Page 15: ...UTION Remove the power cord and wait at least five minutes for the saw to cool before servicing or storing your unit If you drop the saw carefully inspect it for damage If the guide bar is bent the housing is cracked the handle is broken or if you see any other condition that may affect the saw s operation DO NOT USE the tool Instead have it serviced at an authorized Snow Joe Sun Joe dealer Proble...

Page 16: ...ke These products are often highly corrosive and may cause permanent damage weaken or destroy the plastic parts of your pole chain saw When not in use your electric pole chain saw should be stored indoors in a dry and high or locked up place out of the reach of children Model and Serial Numbers When contacting the company reordering parts or arranging service from an authorized dealer you will nee...

Page 17: ...her it is safe to use a particular replacement part or accessory with your saw The use of any other attachment or accessory can be dangerous and could cause injury or mechanical damage 1 2 3 4 Hex key wrench blade screwdriver 8 inch 20 3 cm guide bar 8 inch 20 3 cm chain Bar and chain oil SWJ802E TOOL SWJ800E 62 SWJ800E 63 SWJ OIL Model Accessories Item NOTE Accessories are subject to change witho...

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