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Manual v3.40 English

26 Aug 2004

VoIP Phone snom 220

IP phone for superior communication

Summary of Contents for VoIP Phone

Page 1: ...1 Manual v3 40 English 26 Aug 2004 VoIP Phone snom 220 IP phone for superior communication...

Page 2: ...to by way of photocopying recording information recording or through retrieval systems without the express written permission of snom technology AG snom technology AG reserves the right to revise this...

Page 3: ...de for example We are confident that developments in the computer industry will follow those in the telecom world VoIP is not only about transporting speech over data networks It is about interoperabi...

Page 4: ...he Timezone 11 Logging on the first account 11 2 Logon 12 Mobility 12 Logon Wizard 12 snom Menu 13 Logon User 13 Logoff User 13 Logoff All 13 Select Outgoing Line 13 DND Mode on off 14 Challenge Authe...

Page 5: ...iting Indication MWI 33 Conducting a Software Update 34 Additional PBX Features 35 Pickup 35 Conference 35 5 Call Register 36 Phone Book 36 Adding an entry 36 Editing an entry 37 Export 39 Import 39 P...

Page 6: ...ives the rubber pads a secure grip Do not place the snom 220 on carpets or other materials containing fibers that could block the air vents and cause overheating Cleaning To clean the snom 220 use an...

Page 7: ...y similar to a cellular phone The MENU key is used to invoke the main menu To cancel actions or input the CANCEL key can be used The ENTER key confirms actions selections and inputs Depending on the o...

Page 8: ...after timeout number guessing if not numeric Toggles upper and lower case Initialization Booting The booting process comprises a series of different configuration steps that set up the phone for futu...

Page 9: ...this screen appears The phone has a built in DHCP client It will receive an IP address and other network related settings Netmask IP gateway DNS server from the DHCP server If DHCP is not used select...

Page 10: ...to provide a Netmask Selecting the IP Gateway If a valid Netmask has been provided the user will be asked for the IP address of the IP gateway Selecting the DNS Server The last item for this series of...

Page 11: ...unt name This consists of your phone number succeeded by and the address of your registrar for SIP or gatekeeper H 323 The phone tries to guess the correct registrar gatekeeper address so it could loo...

Page 12: ...erent employee the snom220 offers so called mobility features which are described in the following subchapters Logon Wizard If no number is assigned to the phone it displays a logon screen After press...

Page 13: ...list with the currently assigned registrations is shown Select the registration you want to logoff and press the ENTER key The selected registration is logged off and if it was the only one registere...

Page 14: ...disturbed by the phone If there is a mailbox set up for you the call is redirected to it Before this mode is activated you will be asked if you really want to change to this mode In idle mode DND acti...

Page 15: ...switch to other input modes by pressing or The password is hidden and replaced by a series of s to keep it hidden from prying eyes Repeat the same procedure for all accounts with authentication The ch...

Page 16: ...bol means that the account is successfully registered and that the line is the active line for outgoing calls A box with a cross signals an unsuccessful registration attempt Dialing There are two meth...

Page 17: ...nges input mode to numbers Changes input mode to capital letters Changes input mode to small letters As mentioned in the table above you use or to change the input mode After using a specific input mo...

Page 18: ...ess via the alphanumeric block To find the symbol press the numeric key 1 several times Key mapping Moves the cursor to the left Moves the cursor to the right E 164 numbers E 164 is the standard that...

Page 19: ...the character to the left of the cursor Changes input mode to numbers Changes input mode to capital letters Changes input mode to small letters ENTER Dials the H 323 SIP address if entered correctly...

Page 20: ...mber you have already typed in If the displayed number is not the one you wanted you can either keep pressing the key in alphanumeric modes to get the next matching number or continue typing your desi...

Page 21: ...or pressing ENTER will accept the call The snom 220 is now in a call Press for scrolling to the next previous set of softkeys Key mapping Hold Resume call Transfer call Handsfree mode on off Scroll fo...

Page 22: ...ettings You can enable it again via the web interface Deny All feature Adjusting the Volume While making a call you can use the and the keys to the right of the display to increase or lower the volume...

Page 23: ...ate Programmable Keys The five keys to the right of the numbers block are the programmable function keys that have the following options Line Destination Intercom Park Orbit Voice Recorder DTMF H 323...

Page 24: ...g frequencies of blinking This allows the user to pick up a ringing call remotely by simply pressing a key An example of its usage would be the mapping of the office reception phone line to the phone...

Page 25: ...nd is bound to key P5 on the phone Its usage is as follows During a call the user is able to record his conversation with the other party by pressing P5 Pressing button P5 again will end the recording...

Page 26: ...ated Here the volume of the casing speaker handset speaker or headset speaker can be adjusted Select one of the three choices A tone is played back at the selected volume and you can decide on the des...

Page 27: ...g Moves the cursor to the next ring tone Moves the cursor to the previous ring tone ENTER Activates the selection and returns CANCEL Returns without changing the ring tone About Via the main menu item...

Page 28: ...the desired number When more than one call is on hold the following window appears Select the party you wish to talk to with the keys Press the ENTER Flash key to get connected Key mapping CANCEL The...

Page 29: ...Aborts the transfer Consultation Transfer During a call in progress put the connected party on hold by pressing the hold key or While the call is on hold you can establish a second call by dialing the...

Page 30: ...Busy By activating the option Settings Redirection Redirection When Busy every incoming call is diverted to the number set in Settings Redirection Busy Target if another call is already in progress D...

Page 31: ...eturn to the idle screen which now shows the letters CC in the lower left corner Pressing CANCEL cancels the call completion procedure When the other party becomes idle the following window appears If...

Page 32: ...s the letters CC in the lower left corner Pressing CANCEL cancels the call completion procedure When the other side is available the display will prompt you to dial the number again DTMF Tones During...

Page 33: ...Shows the next message or the idle screen Short messages can be received from clients like Microsoft Messenger etc Message Waiting Indication MWI If you did not answer a call and the mailbox recorded...

Page 34: ...rded messages To connect to the mailbox in order to listen to the recorded messages press function key or take the handset off the hook Key mapping Scrolls the message forward Scrolls the message back...

Page 35: ...to use H 323 protocol additional PBX features are available if they are enabled Pickup If someone else s phone is ringing and you want to pick up the call on your own phone press the key or the functi...

Page 36: ...Scrolls to the next item Scrolls to the previous item Enters the edit mode for the selected entry Deletes current item ENTER Off Hook Dials the number of the selected entry CANCEL Returns to the idle...

Page 37: ...CEL Cancels the entry Editing an entry After pressing the edit key on the entry to be modified the name and phone number will be brought up in sequence Confirm each item by pressing ENTER The title of...

Page 38: ...38 Please keep in mind that the contact type VIP overrides the DND mode i e calls from someone on your VIP list will be put through to your phone even when DND is active...

Page 39: ...e current address book With Save Target As you can save the phone book content in a comma separated file containing the current address book entries CSV Comma Separated Values Import To load an addres...

Page 40: ...ew file entry will be made You will first receive a Preview A preview feature is available while importing files for the phone book One way to do this is to use a Comma Separated Values CSV file A CSV...

Page 41: ...will save the file contents to the phone book which could look like this These new entries will become part of the existing phonebook They will be stored on the flash and can be retrieved anytime unt...

Page 42: ...o From Time and Missed i e number of missed calls is provided Key mapping You can use the current entry for your next call and possibly edit the number before calling it Saves the current calling part...

Page 43: ...n be called up without having to look at the display Editing speed dial entries Set up the speed dial numbers on the built in web interface page of your phone Deny List The snom 220 gives you the opti...

Page 44: ...Pressing this on New Item will add a new entry CANCEL Returns to the idle state Or use the web interface Address Book page The numbers to be denied are displayed and marked with contact type deny Addi...

Page 45: ...k webpage and mark it deny Pressing on an incoming call will only deny that particular call and will not put the caller on the Deny List Removing a number There are three ways to remove a number from...

Page 46: ...you can navigate in the menu Scroll to the submenu Settings and press ENTER You are now in the Settings menu which has the following submenus Redirection Base SIP Codecs Miscellaneous Network Key Map...

Page 47: ...ges Settings via Web Browser It is usually more convenient to use a web browser to configure the settings The snom 220 has an integrated web server for this purpose If the phone is connected to a netw...

Page 48: ...binterface Language The web interface can be displayed in different languages independent from the current language used on the phone see below Language Your phone is able to show all display texts in...

Page 49: ...s Always All calls are diverted to the number specified in Number Redirect When Busy When a call is in progress any other call made to that number is rejected and will receive a busy indication The ph...

Page 50: ...dset otherwise speaker as usual Default Ringer Choose the default ringing melody for your snom phone through this setting Custom Melody URL Specify an URL to your own ringing melody The type of files...

Page 51: ...ty presence is set to closed The default is 15 minutes If it is set to 0 the presence stays closed and nothing is published In other words presence is disabled for all practical purposes Call Line Ide...

Page 52: ...ce Recorder Each of these was explained in detail in the chapter entitled Programmable Keys You also need to specify the number for each of the keys in order to enable the specific key utility to work...

Page 53: ...a mailbox specify the account name for that mailbox here to associate it with this particular SIP line Ringtone Through this setting you can select a distinctive ring tone that will alert you when a...

Page 54: ...320 40 ms bytes are available Setup Advanced NETWORK With these settings you can set up the basic network settings of your phone The web interface for this looks like the following DHCP Turn on or of...

Page 55: ...ter is mandatory in order to reach an external network DNS Domain Specify the DNS domain for your phone here DNS Server 1 Specify the IP address of the DNS server for your network here DNS Server 2 Sp...

Page 56: ...TTP proxy address for your phone here HTTP port Specify the HTTP port to be used by your phone through this setting HTTPS port Specify the HTTPS port to be used by your phone for HTTPS connections Reg...

Page 57: ...ctivated Block URL Dialing You can block the dialing of SIP URLs by turning this setting on In this case only numerics will be allowed as input Deny All When turned on this setting shows the Deny All...

Page 58: ...dication You can enable or disable the CWI on the phone through this setting Dialtone during Hold Turning this setting on will produce a dial tone when a call is being held and the user is trying to d...

Page 59: ...ke this Prefix Specify the number to be prefixed to each dialed number AUDIO Set up audio related settings on your phone These settings may look like this Mute Microphone Setting this to on will mute...

Page 60: ...ic or Off The default is Automatic STUN Server IP addr port If you selected STUN as NAT detection type specify the address of the STUN server followed by the port number STUN Binding Interval seconds...

Page 61: ...ow be used instead of the default SIP port SIP T1 ms Set the re try timer 1 in milliseconds here SIP Session Timer s A user can specify the session timer for SIP in seconds here Dirty Host TTL s Speci...

Page 62: ...Offer MPO Using this setting the user can turn the Media Path Optimization on or off Challenge for Dialog Turning this setting on enables a challenge response for dialogue messages Challenge for Rebo...

Page 63: ...only SECURITY Administrator Mode This setting allows you to switch between User and Administrator modes of the phone Administrator Password In Administrator mode you can set up the admin password thr...

Page 64: ...nary files through the newly provided addresses H 323 This mode of settings will be available to you if your phone is operating in H 323 mode E 164 Number Set the E 164 number by which you would like...

Page 65: ...ix e g 00 for outgoing calls When you dial it will be replaced by the gateway prefix you entered e g 5 If for example you want to call 51234 you dial 001234 for going over the gateway Gateway prefix T...

Page 66: ...o look into the current DNS cache PCAP Trace Create packet traces from current network traffic right on your phone This is a really powerful tool to find out what is going on in the network around you...

Page 67: ...e VoIP Phone Model snom 220 conforms to the following standards EMC standard 89 336 EWG incl all appendices Low voltage standard 73 23 EWG Safety Standards EN 60950 1992 incl all appendices Electromag...

Page 68: ...n 45 Deny All 52 Deny List 40 Denying 21 Destination 23 DHCP 9 49 Dial Plan 49 Dialing 16 Direct Transfer 28 Dirty Host TTL 56 Display Name 48 Diverting all calls 29 DND Mode 14 DNS Cache 60 DNS Serve...

Page 69: ...ry 49 Q Q Value 49 R REDIRECTION 45 Registrar 48 Removing a number 41 Resume 27 Ring Tones 25 Ringtone 48 S Safety Notes 6 Setting up the Phone 6 Setting URL 57 Settings 42 Settings Options 44 Setting...

Page 70: ......

Page 71: ...2004 snom technology AG snom technology Aktiengesellschaft Pascalstr 10b D 10587 Berlin Phone 49 30 39833 0 mailto info snom de http www snom com...

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