snom 320 Quick User Guide.
DSM Telecom
1
snom 320
Quick User Guide
Basic Phone Features
MAKING A CALL
Using the handset:
- Pick up the handset, the yellow line
indicator will light, dial the desired number.
Press the
Confirm key to complete
the call.
Using the Speaker Phone:
- With the handset on-hook, press
or the line key (solid yellow LED when
pressed). Dial the desired number.
- Press the
Confirm key to complete
the call.
- Alternatively you may dial the number
first then press
to complete the
call.
Using the (optional) Headset:
- Press
to switch the phone to
headset mode.
The symbol will appear in the phone
display. Press the Speaker button to toggle
between headset and speaker mode.
- Dial the desired number and press the
Confirm key to complete the call or
press the line key (solid yellow LED when
pressed).
ANSWERING A CALL
An incoming call is indicated by an audible
ringer and a blinking (yellow) line indicator.
Using the Handset:
- Pick up the handset.
Speakerphone Mode:
- Press
, or with the handset on
hook press the line key with the active
indicator (yellow blinking), or the
Confirm
key.
Using the (optional) Headset:
- Press
to switch the phone to
headset mode. You may either press the
key, blinking line indicator or the
Confirm
key to answer your call. In
all cases the active call will appear on the
display showing call duration and caller ID.
ENDING A CALL
- Replace the handset, or if in speaker
phone mode press the
Cancel
key,
or press
. If you are using the
phone in
mode press the
Cancel
key to end your call.
REDIAL
To redial last number press
twice.
To redial previously dialed numbers
press
. A list of recently dialed
numbers will be displayed with the most
recent at the top of the list. Use the
navigation keys to move through the list.
Press the
Confirm
key over a
displayed or highlighted entry to complete
the call.
MICROPHONE MUTE
During a call press
or the
Mute
soft key so that the other party cannot hear
you. Press
again or the
Unmute
soft key to resume audio.
HOLDING A CALL
During a call press
. The call will be
placed on hold, the yellow line key
indicator will flash slowly, and
Hold
will be
indicated on the phone display. The caller
on hold will hear Music or Message on
hold if enabled on your system.
To resume the call press
again,
the flashing
line
key or press the
Confirm
key.
Your phone will handle multiple calls on
hold. Press
to display all calls on
hold. Use the
navigation keys to
move through the list. Press the
Confirm
key or
over a displayed
or highlighted entry to retrieve the call from
hold.
3 PARTY CONFERENCE CALL
You can create a conference with two
other parties using the phones local
conferencing feature.
- Place a call to the first party.
- Place the active call on
hold
by
pressing
. The caller will hear
Music or Message on hold if enabled on
your system.
- Dial the phone number of the second
party or use
to access your
Speed Dial entries. Use the
navigation keys to move through the list.
Press the
Confirm
key over a
displayed or highlighted entry to complete
the call.
- When the second party answers, press
to join all parties in the
Conference.
Ending the call on the conference
originator’s phone will end the conference.
Use
the DSM Telecom
Conference
Service
for larger conferences.
TRANSFERING A CALL
Blind Transfer (Transfer the call without
announcement):
- During a call, press
. The caller
on hold will hear Music or Message on
hold if enabled on your system.
- Dial the number you want to transfer the
call to then press the
Confirm
key to
complete the transfer.
Transfer (Announced):
- Place your caller on hold by
pressing
. Your caller will hear
Music or Message on hold if enabled on
your system.
- Dial the number you want to transfer the
