17
Limited Manufacturer Warranty
1 Year Limited Warranty:
SND
warrants this heater against defects in materials and workmanship
on
functional parts,
for a period of one year from the original date of purchase.
Your sales receipt showing
the date of purchase of the product is your proof of purchase.
Keep it in a safe place for future reference.
Manufacturer Warranty
All
SND
products are manufactured with the highest quality materials and are warranted to be free from
defects in material and workmanship at the time of purchase. This limited warranty applies to products
manufactured or distributed by the SND brand name, are delivered in the continental United States, and
extends to the original purchaser, or gift recipient. This warranty becomes valid at the time of purchase and
terminates either by the specified time frame listed above and/or owner transfer (unless otherwise
authorized by SND, as the manufacturer). Any extended warranties (warranties that cover above and beyond
this manufacturer warranty) that are sold through a retailer or third party, are not directly correlated with
this SND limited warranty, and may be redirected to said retailer or third party for coverage.
Extent of Warranty
This warranty extends through the manufacturer of the product, and covers functional parts only.
Cosmetics are not covered, unless unequivocally determined it is a manufacturer/workmanship defect. Note
that surface cracks are not considered defects in material or workmanship, as they are normal characteristics
of all wood.
Unless SND was the direct shipper, shipping damage should be addressed with the shipping
company, retailer, or place of purchase, prior to making a claim to SND, as the manufacturer.
The manufacturer's sole obligation under this warranty shall be limited to furnishing the original purchaser
replacement parts for units deemed
repairable
by the
SND
warranty department. The purchaser may also
opt to ship the product to SND to have it repaired. The purchaser will be responsible to prepay any shipping
charges (both ways), export taxes, custom duties and taxes, or any other charges associated with the
transportation of the unit. In addition, the purchaser is responsible for insuring any parts shipped or returned,
if desired. For products the warranty department deems
un-repairable, or discontinued,
SND
reserves the
right to issue a refurbished product, or product similar in size and functionality as a replacement for the
defective unit,
if available.
All exchanged parts and products replaced under this warranty will become the
property of
SND
.
SND
reserves the right to change manufacturers of replacement parts or products for use,
in order to cover any existing warranty. Any parts determined defective may asked to be returned to
SND
or
its representatives to validate a claim. Non-Warranty replacement parts will be warranted 30 days from the
time the purchaser receives them.
The purchaser must present
SND
with proof of purchase documents (including the date of purchase) if
requested. Any evidence of alteration, erasing, or forgery of proof of purchase documents will be just cause
to
VOID
this limited warranty. Products, in which the serial number has been defaced or removed, are not
eligible for warranty coverage. Continued…
