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Cleaning and maintenance
4.4 What to do if...
Problem
Cause
Solution
Pouring water becomes
more difficult
Scale build-up on filter
Check that the filter is clean
and correctly positioned
The kettle turns off before
boiling
The base of the kettle has
excessive scale build-up
Descale more frequently
There is too little water in
the kettle
Increase the quantity of water
until you reach at least the
minimum level
The appliance does not
turn on
The safety device has
tripped out due to the kettle
being operated without
water
Let the kettle cool down before
attempting to boil water again
The plug is not properly
inserted in the power
socket
Insert the plug into the power
socket. Do not use adaptors
or extensions.
Make sure that the main circuit
breaker is on
The cable is defective
Have the cable replaced at
an Authorised Service Centre
Lack of power
Make sure that the main circuit
breaker is on
