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Limited Warranty
HARDWARE:
SMC Networks, Inc. (“SMC”) warrants its TigerStack II 10/100
Hubs to be free from defects in workmanship and materials, under normal
use and service, for the following lengths of time from the date of purchase
from SMC or its Authorized Reseller:
TigerStack II 10/100 Hubs . . . . . . . . . . . . . . . . . . . . . . . . . . . . Three Years
If a product does not operate as warranted during the applicable warranty
period, SMC shall, at its option and expense, repair the defective product or
part, deliver to Customer an equivalent product or part to replace the
defective item, or refund to Customer the purchase price paid for the
defective product. All products that are replaced will become the property
of SMC. Replacement products may be new or reconditioned. Any replaced
or repaired product or part has a ninety (90) day warranty or the remainder
of the initial warranty period, whichever is longer.
SMC shall not be responsible for any custom software or firmware,
configuration information, or memory data of Customer contained in, stored
on, or integrated with any products returned to SMC pursuant to any
warranty.
SOFTWARE:
SMC warrants that the software programs licensed from it will
perform in substantial conformance to the program specifications for a period
of ninety (90) days from the date of purchase from SMC or its Authorized
Reseller. SMC warrants the magnetic media containing software against
failure during the warranty period. No updates are provided. SMC’s sole
obligation hereunder shall be (at SMC’s discretion) to refund the purchase
price paid by Customer for any defective software products or to replace
any defective media with software which substantially conforms to SMC’s
applicable published specifications. Customer assumes responsibility for the
selection of the appropriate applications program and associated reference
materials. SMC makes no warranty that its software products will work in
combination with any hardware or applications software products provided
by third parties, that the operation of the software products will be
uninterrupted or error free, or that all defects in the software products will
be corrected. For any third party products listed in the SMC software
product documentation or specifications as being compatible, SMC will make
reasonable efforts to prove compatibility, except where the non-
compatibility is caused by a “bug” or defect in the third party’s product.
STANDARD WARRANTY SERVICE:
Standard warranty service for hardware
products may be obtained by delivering the defective product, accompanied
by a copy of the dated proof of purchase, to SMC’s Service Center or to an
Authorized SMC Service Center during the applicable warranty period.
Standard warranty service for software products may be obtained by
telephoning SMC’s Service Center or an Authorized SMC Service Center,
within the warranty period. Products returned to SMC’s Service Center must
be pre-authorized by SMC with a Return Material Authorization (RMA)
number marked on the outside of the package, and sent prepaid, insured,
Summary of Contents for SMC5912
Page 9: ...iv TABLE OF CONTENTS...
Page 26: ...1 15 ABOUT THE HUBS u Desktop or rack mountable u Three year warranty...
Page 27: ...1 16 ABOUT THE HUBS...
Page 45: ...3 10 INSTALLING THE STACK...
Page 55: ...A 4 TROUBLESHOOTING...
Page 61: ...B 6 CABLES...
Page 70: ...D 1 APPENDIX D ORDERING INFORMATION TigerStack II 10 100 Products Accessories D 2...
Page 72: ...E 1 Glossary of Terms E 2 APPENDIX E GLOSSARY...