Troubleshooting Procedures
54
D3CM1604 DOCSIS 3.0 Cable Modem Administrator Manual
5. When you finish, type
exit
at the command prompt and press Enter to close the window.
Using Ping on a Macintosh
To ping on a Macintosh:
1. Click on
Go > Applications > Utilities
.
2. Click on
Network Utility
, and then click the
Ping
tab. A page similar to the one in Figure
5-3 appears.
3. In the first field, enter the IP address you want to ping.
4. Using the options below the field, select an unlimited number of pings or send a specific
number of pings.
5. Click the
Ping
button. If you receive:
reply from...
, the destination IP address was contacted successfully.
request timed out
, the destination IP address was not contacted successfully.
destination host unreachable
, you are not on the same subnet as the destination
address. Change your IP address to communicate with the destination address.
Figure 5-3. Ping Tab on the Network Utility Page