ClimateWorx ProtoNode Start-up Guide
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Take Diagnostic Capture with the FieldServer Toolbox
Appendix A.5.
Once the Diagnostic Capture is complete, email it to
The Diagnostic Capture will accelerate diagnosis of the problem.
Ensure that FieldServer Toolbox is Loaded on the PC that is currently being used, or download
FieldServer-Toolbox.zip on the Sierra Monitor webpage, under Customer Care: Resource Center,
Software Downloads:
http://www.sierramonitor.com/customer-care/resource-center?filters=software-downloads
Extract the executable file and complete the installation.
Disable firewall and virus protection software if possible.
Connect a standard CAT5 Ethernet cable between the PC and ProtoNode.
Double click on the FS Toolbox Utility.
Step 1:
Take a Log
o
Click on the diagnose icon of the desired device
Ethernet Port
Figure 29: Ethernet Port Location