A
PPENDIX
A
| Troubleshooting
Before Contacting Technical Support
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B
EFORE
C
ONTACTING
T
ECHNICAL
S
UPPORT
Check the following items before you contact local Technical Support.
1.
If wireless clients cannot access the network, check the following:
■
Be sure the access point and the wireless clients are configured with
the same Service Set ID (SSID).
■
If authentication or encryption are enabled, ensure that the wireless
clients are properly configured with the appropriate authentication
or encryption keys.
2.
If the wireless 3G Broadband Router cannot be configured using a web
browser:
■
Be sure to have configured the access point with a valid IP address,
subnet mask and default gateway.
■
If you are connecting to the wireless 3G Broadband Router through
the wired Ethernet interface, check the network cabling between
the management station and the wireless 3G Broadband Router. If
you are connecting to wireless 3G Broadband Router from a
wireless client, ensure that you have a valid connection to the
wireless 3G Broadband Router.
3.
If you forgot or lost the password:
■
Set the wireless 3G Broadband Router to its default configuration by
pressing the reset button on the bottom panel for 5 seconds or
more. Connect to the web management interface using the default
IP address 192.168.2.1. Then set up a new user name and
password to access the management interface.
4.
If all other recovery measure fail, and the wireless 3G Broadband
Router is still not functioning properly, take any of these steps:
■
Reset the wireless 3G Broadband Router’s hardware using the web
interface or through a power reset.
■
Reset the wireless 3G Broadband Router to its default configuration
by pressing the reset button on the back panel for 5 seconds or
more. Connect to the web management interface using the default
IP address 192.168.2.1, then setup a user name and password.
Summary of Contents for Barricade SMCWBR14S-3GN
Page 1: ...BarricadeTM N Draft 11n Wireless 3G Broadband Router SMCWBR14S 3GN USER GUIDE ...
Page 10: ...ABOUT THIS GUIDE 10 DECEMBER 2009 REVISION This is the first revision of this guide ...
Page 14: ...CONTENTS 14 C LICENSE INFORMATION 115 The GNU General Public License 115 ...
Page 126: ...SMCWBR14S 3GN ...