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Troubleshooting

If the UPS failed to operate properly, please review the following:

The

 

outlets

 

stop

 

providing

 

power

 

to

 

equipment

.

 

Circuit

 

breaker

 

button

 

is

 

projecting

 

from

 

the

 

side

 

of

 

the

 

unit

The UPS does not 
perform expected 
runtime.

The UPS will not 
turn on.

The UPS will not 
turn on.

Circuit breaker has 
tripped due to an 
overload

Battery not fully charged

Battery is slightly worn out

The on/off switch is 
designed to prevent 
damage by rapidly 
turning it off and on

The battery is worn out

Mechanical problem

Turn the UPS off and 
unplug at least one 
piece of equipment. 
Reset the circuit breaker 
by depressing the button, 
and then turn the UPS on

Recharge the battery 
by leaving the UPS 
plugged in

Contact Technical 
Support.

Turn the UPS off. 

 

Wait 

10 seconds and then 
turn the UPS on

Contact Technical 
Support

Contact Technical 
Support

Symptom

Possible Cause

Solution

4

Summary of Contents for OF420UPlus-T

Page 1: ...P N 16001450 Rev 8 18 USER S GUIDE Uninterruptible Power Supply 420VA 850VA Models Office Plus TBF UPS Series OFFICE Plus Series OF420UPlus T OF650UPlus T OF850UPlus T ...

Page 2: ...ications for acceptable temperature and humidity range CAUTION To reduce the risk of electric shock do not remove the cover There are no user serviceable parts inside Refer servicing to qualified service personnel CAUTION To avoid electrical shock turn off the unit and unplug it from the AC power source before installing a computer component CAUTION DO NOT USE WITH OR NEAR AQUARIUMS To reduce the ...

Page 3: ...e OVERVIEW The UPS ensures consistent power to your computer system and its included software will automatically save your open files and shutdown your computer system during a utility power loss HOW TO DETERMINE THE POWER REQUIREMENTS OF YOUR EQUIPMENT 1 Make sure that the total Volt Amp VA requirements of your computer monitor and peripheral equipment does not exceed rated capacity 2 Ensure that...

Page 4: ...t Circuit Breaker Green LED on Off Normal Beeps every 30s Beeps every 2s Beeps every 0 5s Beeps continuously Yellow LED flash 3 LED ALARM CONDITION Yellow LED flash Red LED flash Red LED on Utility Failure The UPS is providing battery power to outlets Utility Failure The UPS is providing battery power The rapid beeps indicate the battery will run out of power shortly Overload Occurs when connected...

Page 5: ...ttery not fully charged Battery is slightly worn out The on off switch is designed to prevent damage by rapidly turning it off and on The battery is worn out Mechanical problem Turn the UPS off and unplug at least one piece of equipment Reset the circuit breaker by depressing the button and then turn the UPS on Recharge the battery by leaving the UPS plugged in Contact Technical Support Turn the U...

Page 6: ...wer failure Inspection Unpack the UPS carefully and note the packing method Retain the box and packing material for possible future shipment Visually inspect the UPS for freight damage Report damage to the carrier and your dealer Placement Install the UPS unit in any protected environment that provides adequate airflow around the unit and is free from excessive dust corrosive fumes and conductive ...

Page 7: ...w the UPS to charge fully by leaving it plugged in for at least 8 10 hours with no load no electrical devices such as computers monitors etc connected Computer Connection Connect one computer related device into one of the battery supplied receptacles on the top of UPS Office Plus UPSs provide eight receptacles four battery supplied receptacles and four surge protected only receptacles 3 4 6 REAR ...

Page 8: ...lure or UTBF fault Contact customer service USB Connection with Network Protection connect the USB cable as shown in the diagram below To protect the Network connection plug incoming Network line into the in socket at the rear panel of the Office Plus UPS Use provided CAT5 Network cable and plug one end to the Out socket at the rear panel of the UPS Plug the other end of the Network socket of the ...

Page 9: ...UPS Office Plus UPS Wall mounting instructions Office Plus UPS on a wall or other surface Make sure to place the unit where monitoring lights can be observed The wall mount key holes in the back of the UPS let you mount your 8 7 8 SmartPower SYSTEMS WALL MOUNT RETAIL APPLICATION KEY HOLES ...

Page 10: ...ly at an appropriate recycling facility Office Plus UPS 10 11 12 Chart 1 Chart 2 Chart 3 9 Bottom View Bottom View Bottom View Remove the screws located on the bottom of the UPS to open the battery cover DC Start Function DC Start Function enables UPS to be started up when AC utility power is not available and battery is fully charged Just simply press the power switch to turn on the UPS 9 CAUTION...

Page 11: ...Frequency on battery Voltage on battery Capacity VA W Frequency Voltage Range 0 90 humidity non condensing AC cord 6 ft 5 15P plug cTUVus FCC Site Wiring Fault UPS On On Battery Overload UPS Fault On Battery Battery Low Overload Fault 12 x 4 92 x 3 30 305 x 125 x 84 Sealed maintenance free lead acid Simulated sine wave at 120VAC 10 47 63Hz auto sensing 90 140VAC 50 60Hz 1 RJ11 RJ45 USB 0 5V Common...

Page 12: ...st accept any interference received including interference that may cause undesired operation Note This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radi...

Page 13: ...1760 Stebbins Dr Houston TX 77043 1 800 882 8285 www smartpowersystems com support smartpowersystems com ...

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