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Summary of Contents for GridPad 10S

Page 1: ...Created by Your guide...

Page 2: ...afety For information on the safe use of your Grid Pad 10s please read the Safety and compliance guide provided with your device Created by thinksmartbox com Document Grid Pad 10s Guide UK B Language...

Page 3: ...ox Account is A reminder of your Smartbox Account password Who to call for help and support Who is responsible for your Grid Pad Your Grid Pad s model number is Your Grid Pad s serial number is Useful...

Page 4: ...purpose built for communication Interact with the screen by tapping with your fingers You can communicate using the touch screen or by configuring other access methods such as switches or pointing dev...

Page 5: ...cess to a huge library of grid sets There is content for everyone from powerful communication tools for text users to grid sets for communicating with symbols and developing literacy Everything about...

Page 6: ...you speak Connect your access method to your Grid Pad or use the touch screen Windows Windows is the operating system of your communication aid Controls basic settings such as volume Wi Fi screen bri...

Page 7: ...ect to your email smartphone personalise your access method and choose grid sets that fit your needs Grid set Grid sets are pre made resources for Grid that are built to meet your needs They can be a...

Page 8: ...r Supporting an AAC user Communication Accessible apps Alternative access to other software Controlling other devices in your home Changing settings Making Grid user profiles Adding grid sets Editing...

Page 9: ...ded Accessories Remote Power Button 2 Power lead Strap Port labels Dual mounting plate and screws Screwdriver Your Grid Pad 10s communication aid Documentation Care guide Grid 3 Getting Started Safety...

Page 10: ...u can use the button on the side of the device or the Remote Power Button Windows will start then Grid will open automatically Connect to the internet This means you can access more grid sets more voi...

Page 11: ...and log in or create your Smartbox Account Set up your access method and voice Choose your grid sets Grid has lots of content to get you started from symbol and text communication apps and more Start...

Page 12: ...12 The Grid Pad 10s Front camera Infrared receiver Power button Volume buttons Touch screen Charging port...

Page 13: ...13 Rear camera Stand Strap ring Strap ring Infrared transmitter Infrared transmitter Second screen Speaker Speaker Port cover Port cover Mounting plate location...

Page 14: ...14 Your Grid Pad has a number of ports to connect extra devices and access methods to These are located under the port covers Ports USB 3 0 port Headphone port Switch ports USB 3 0 port...

Page 15: ...adphones USB USB Switch 1 Switch 2 3 5mm Switch connector 3 5mm Headphone connector USB Type A connector Port labels You can place the port labels on the back of the Grid Pad to make identification ea...

Page 16: ...is guide provides the basics for getting started with your Grid Pad To learn more visit our website at thinksmartbox com Customising your alternative access and other settings Advanced editing and fea...

Page 17: ...nd explore our grid sets thinksmartbox com learning resources Webinars and tutorials We share regular webinars throughout the year You can catch up on our YouTube channel and watch shorter videos too...

Page 18: ...ng the strap 36 10 Tough case 37 Getting started with Windows 11 Using the touch screen 42 12 Your Grid Pad desktop 46 13 Opening and closing apps 50 14 Where do files go 52 15 Settings 53 16 Connecti...

Page 19: ...5 Pairing the Remote Power Button 131 36 Daylight screen 132 37 Using the second screen 134 38 Using infrared 138 39 Setting up and infrared remote 139 40 Setting up and infrared remote manually 140 4...

Page 20: ...overs everything you need to know about the Grid Pad hardware Use this to get to know your way around the ports and buttons as well as other features of the device including its mounting plate strap r...

Page 21: ...states 23 3 Putting the Grid Pad to sleep 24 4 Turning off your Grid Pad 26 5 Charging your Grid Pad 28 6 How long will the battery last 30 7 Positioning your Grid Pad 32 8 Mounting your device 34 9...

Page 22: ...To power on your Grid Pad press the power button on the side of the device for just under a second A white light on the front of the device will come on and the system will start up If the device is...

Page 23: ...23 2 Power states On Your Grid Pad is ready to use Sleep The screen is off and the Grid Pad will not consume much power Off The Grid Pad is off and will not consume any power...

Page 24: ...s still on so it can wake up quickly when needed While in this mode the device will still use up battery life but a lot less than when it is in use How to put the Grid Pad to sleep Tap the power butto...

Page 25: ...ry life when it s not in use You can turn it back on using your enabled access method Waking your device Waking your Grid Pad from sleep depends on how you put it to sleep From Sleep screen Activate y...

Page 26: ...e open and make sure you have saved any work Tap the Start menu Select the Power icon Select Shut down The Grid Pad will shut down and any pending Windows updates will be installed You can also Restar...

Page 27: ...n cell you can add one in edit mode Emergency shut down If you are having trouble with your Grid Pad and you need to force the device to restart you can perform an emergency shut down Press and hold t...

Page 28: ...d to charge your Grid Pad s battery after use Connect your Grid Pad charging port to the power adapter the adapter is clearly labelled Connect the power adapter to the mains socket to charge Charging...

Page 29: ...0 you will see the orange LED light up This means you should charge your device as soon as you can While charging you will see a white LED When the battery is full the LED will light up green Your Gri...

Page 30: ...in different situations AAC usage Speaking with Grid Navigating grid sets You will get approximately 7 hours of battery use Media usage Watching videos and listening to music Playing games Using mult...

Page 31: ...and the screen will consume more power Sleep the device when not in use and shut down if it is being stored Turn off the second screen Battery lifespan The Grid Pad uses a battery that is similar to m...

Page 32: ...ions and places On a desk or tray Place your Grid Pad on a flat surface The rubber feet will prevent the device slipping Using the stand The stand will fold out to allow you to raise the Grid Pad to a...

Page 33: ...u can fold out the stand to a maximum of 100 degrees The stand also has rubber feet to prevent slipping Do not rest the device with the speakers and second screen facing down as this can damage the de...

Page 34: ...Grid Pad has a mounting plate port on the rear of the device You can use this to attach your Grid Pad to desk floor and wheelchair mounts securely and safely The Grid Pad mounting kit is compatible w...

Page 35: ...35 Use a screwdriver to firmly attach the mounting plate to your Grid Pad Ensure all three screws are secure...

Page 36: ...36 Follow the instructions included with your mounting to securely attach your Grid Pad...

Page 37: ...37 Adjust your mount to position your Grid Pad Remember to loosen any locking screws or levers before adjusting and tighten them once the Grid Pad is in the correct position...

Page 38: ...he strap You can attach the Grid Pad strap to the built in strap rings on the bottom of the device Thread the clip strings through the rings then pull the plastic clip through the string Attach the st...

Page 39: ...10s can be fitted into a tough case for extra protection and extra portability The case allows access to all the ports and buttons of the Grid Pad and also adds a handle to make carrying and positioni...

Page 40: ...40 Getting started with Windows Your Grid Pad is powered by the Windows operating system This section will help you get started if you are new to Windows and touch devices...

Page 41: ...41 11 Using the touch screen 42 12 Your Grid Pad desktop 46 13 Opening and closing apps 50 14 Where do files go 52 15 Settings 53 16 Connecting to the internet 54 17 Connecting Bluetooth devices 56...

Page 42: ...ouch screens it is generally assumed you will be using a finger to tap and navigate but you can also use a stylus Basic interactions Using the touch screen 11 W Tap Tapping the screen will select an i...

Page 43: ...It will also open shortcut from the Desktop Hold If you hold down on a file or folder this is counted as a secondary click This will bring up a menu of extra actions you can perform If you hold in an...

Page 44: ...ate Windows W W Moving a file Tap an item hold then drag across the screen to move an item To place a file into a folder move it over the folder and release Making a multiple selection If you tap and...

Page 45: ...e to the USB ports on the rear of the Grid Pad You can also use Bluetooth to connect a wireless mouse and keyboard When a mouse is connected you will see a cursor on screen Headphones USB USB Switch 1...

Page 46: ...f your Grid Pad does not open Grid upon starting If you minimise or close Grid you will see the desktop From the desktop you can open and close apps change the settings of your Grid Pad and access and...

Page 47: ...open a list of installed applications and additional buttons for Power Settings and your Documents You can also see a number of tiles which are shortcuts to various apps and folders Search bar Typing...

Page 48: ...hortcuts to open apps Open apps If you have an app open on your device it will appear alongside your pinned apps Open apps are underlined blue Notification area Apps pinned to the Taskbar Apps with Gr...

Page 49: ...he Taskbar is taken up with notifications and status icons Here you can check your battery levels your Wi Fi connection volume and more Quick settings You can quickly access your Grid Pad s settings b...

Page 50: ...u are opening the app from the taskbar or Start menu you only need to tap once Most apps including Grid have controls in the top right of the window Minimise This will hide the app You can bring it ba...

Page 51: ...51 Maximise This will make the app fill the whole screen of your device Tapping again will go back to its original size Close This will exit the app...

Page 52: ...ers Selecting Documents from the Start menu will open your Documents folder in File Explorer You can see other locations on your Grid Pad such as Desktop Downloads and Pictures You can also select Thi...

Page 53: ...settings are found under the Start menu by selecting the Settings cog icon Here you ll find lots of options from System where you can select how your device acts and behaves to Ease of Access where y...

Page 54: ...selecting the Wi Fi button in your notification area The Grid Pad will look for nearby Wi Fi networks Select the network you wish to connect to and select Connect You will need to enter the networks p...

Page 55: ...online services updates browse the web and more Grid requires an internet connection for the following features Linking to your Smartbox Account Online Grids Connecting to Dropbox Streaming media Upd...

Page 56: ...connect devices to your Grid Pad wirelessly Bluetooth devices can include access methods like switches and pointers as well as keyboards headphones and more To connect a Bluetooth device open Settings...

Page 57: ...n screen instructions which may include confirming a passcode to ensure the connection is secure Note that while connecting a phone to Grid uses Bluetooth the settings and connection process are carri...

Page 58: ...3 is the communication and access software that is provided with your Grid Pad With Grid 3 your Grid Pad becomes a fully featured suite of accessibility tools where you set up your voice access metho...

Page 59: ...59 18 Getting to know Grid 60 19 Grid Explorer 62 20 Choosing your grid sets 64 21 Choosing your voice 66 22 Learning more about Grid 68...

Page 60: ...0 User profile Your user profile stores all your grid sets preferences and access settings Grid Explorer Grid Explorer is your home screen and is where you will find your grid sets Getting to know Gri...

Page 61: ...61 Grid sets A grid set is an app within Grid These are your resources for communicating and more Edit mode Every grid set can be personalised and edited or you can make a grid set from scratch...

Page 62: ...lays all of your grid sets Selecting one will open it Grid Explorer is fully accessible You can use your access method to select grid sets or navigate between pages The menu can be opened for more opt...

Page 63: ...select Menu Grid Explorer You can hide the Grid Explorer menu in Settings Computer great for if you are using Touch access with a keyguard If you want to return to Grid Explorer look for the Grid Exp...

Page 64: ...d comes ready with many different grid sets to choose from You add your grid sets from Menu Add Grid set Grid sets are arranged into categories You can also create a New grid set or browse Online Grid...

Page 65: ...uper Core which has both 30 cell and 50 cell versions Choose the grid set you want to add You will see more information about the grid set its features and if any alternative versions are available in...

Page 66: ...ards with a focus on accessibility and additional features to help you build sentences quickly recall messages and more Examples include Fast Talker Text Talker and Alpha Core Grid set categories 20 I...

Page 67: ...Facebook Computer control Use Grid to access other apps on your Grid Pad such as word processors and creative tools You can also control other Smartbox software like Look to Learn Environment control...

Page 68: ...in Grid is projected from your Grid Pad into the world You can choose from hundreds of voices and you can control how you want your voice to sound You can find your voice settings in Menu Settings Spe...

Page 69: ...will need to be downloaded before you can use them Select the country menu to browse the range of accents and languages there are available Configuring your voice You can select Configure to find more...

Page 70: ...re when Grid will speak You can select Sentences Words Characters and Using Computer Control Pronunciation Your Grid voice may sometimes say a word incorrectly You can correct this by selecting Pronun...

Page 71: ...you use it Audio feedback Grid can also speak to help you navigate and compose your messages This is called Auditory feedback You can set a different voice for your feedback so that you can tell the...

Page 72: ...rted with Grid 3 guide You can also download this guide from the Smartbox website thinksmartbox com You will also find more guides and videos on editing access and more You can also download resources...

Page 73: ...e about the grid set you are using you can also access its guide This is found under Menu Grid Guide when you are in a grid set The Grid Guide will let you keep exploring the grid set whilst showing y...

Page 74: ...rid Pad 10s is a multi access device This means you have many ways you can interact and use it to speak In this section find out how to configure your access method in Grid and explore a range of exam...

Page 75: ...tion to access 76 24 Touch access 78 25 Keyguards 84 26 Touch access case study 86 27 Pointer access 88 28 Pointer access case study 100 29 Switch access 102 30 Switch access case study 118 31 Voice a...

Page 76: ...ad 10s supports three main access methods within Grid Touch Pointer and Switch Each method has a number of settings that you can adjust to make each method work for you You can combine access methods...

Page 77: ...will find descriptions of these settings in this section and how they work You will also find case studies that describe a particular users setup to help bring everything together into a complete user...

Page 78: ...will be touching the cells on screen to activate them You can configure how touch access works on your Grid Pad using Grid 3 You can use touch access alongside other access methods so you can still na...

Page 79: ...access settings only control how your grid sets respond to touch The Grid 3 menu bar and settings windows will always use your Windows settings Changing your touch settings Under the Activate heading...

Page 80: ...is option means if you touch the screen on one cell and drag to another the last cell you rest on before releasing will be activated Activate first item touched The second option available is Activate...

Page 81: ...81 drag to another cell Touch and hold to activate The Touch and hold to activate option allows you to adjust the length of time you need to hold or dwell on a cell before it activates...

Page 82: ...ake spelling out words faster For example if your dwell time is set to 4 seconds letters will have a 2 second dwell Highlighting The highlighting section allows you to adjust the visual feedback when...

Page 83: ...ing activated repeatedly you can adjust how quickly Grid will wait before accepting the next activation Adjust the Prevent repeat activations slider to help filter multiple presses You can also toggle...

Page 84: ...ecific for your device and grid set Grid Pad keyguards attach to your device with clean grip tape It will hold to the screen firmly and can be removed without leaving a residue Grid 3 settings Before...

Page 85: ...Grid is open to the correct grid set and align the keyguard over the top Press the edges of the keyguard firmly against the screen Removing a keyguard Grip the keyguard close to the edge Gently lift t...

Page 86: ...select the correct cells Pria uses Touch and hold to activate in her Grid settings This means she has a bright circular progress bar so she can see how long she needs to press the touch screen to act...

Page 87: ...stead She has Grid set to Speak description when highlighting which reads the label or description when she presses a cell Pria has chosen a female voice for her communication She has chosen an adult...

Page 88: ...you will be using the pointer to locate your cells then activate them by clicking dwelling or activating a switch The pointer options in Grid give you a range of options to control other applications...

Page 89: ...trackers joysticks and roller ball mice can all be used to move your on screen pointer Connecting a pointing device Pointing devices are either connected by USB or via Bluetooth If you are using USB r...

Page 90: ...ws settings and follow the instructions provided with your device More advanced pointing methods such as head pointers may require additional software to be installed to work correctly Follow the inst...

Page 91: ...gs Access Pointer You can adjust the activation options highlighting and how the pointer acts when being using for computer control Click to activate If your pointer has a button like a mouse or joyst...

Page 92: ...u can use hold to activate to adjust the length of time you press a button down before a cell activates With this option selected you can adjust how the progress bar appears and if you want to toggle...

Page 93: ...ctivate the cell You can adjust the dwell time the look and feel of the dwell and if you want to toggle fast typing on or off Press switch to activate You can combine moving a pointer with a switch so...

Page 94: ...n settings have the option to filter out repeated clicks and presses within a set time Highlighting The highlighting section allows you to adjust the visual feedback when activating You can choose fro...

Page 95: ...applications Most Windows applications respond to clicks double clicks and a combination of drags and holds to perform actions The computer control grids sets in Grid allow you to select which type of...

Page 96: ...area of the screen you want to interact with You can adjust the amount of magnification and the time the zoom takes Dwell to click The dwell to click option allows you to hold the pointer of the area...

Page 97: ...k You can adjust the time it takes the dwell to complete and the colour of the highlight Press switch to click If you have a switch connected to your Grid Pad you can use this to activate your selecte...

Page 98: ...al settings you can use to make your pointer more visible and adjust the speed it moves on screen You can find these settings under Start menu Settings Devices Mouse Here you can adjust which button o...

Page 99: ...99 Selecting Adjust mouse cursor size allows you to make the cursor more visible by adjusting its size and colour...

Page 100: ...he pointer movement on their device Ezra s Grid Pad is mounted on their wheelchair and the joystick is on the wheelchair tray They like the joystick because the pointer accelerates towards their targe...

Page 101: ...es Ezra between their WordPower grids and Computer Control grids In their Grid settings Ezra is set up with pointer access and click to activate and they use the button on their joystick for this In s...

Page 102: ...complex devices that are activated by facial expressions or muscle movements You can connect two switches to your Grid Pad These use the 3 5mm switch ports on the back of the device underneath the po...

Page 103: ...ing switches Remove the port cover and insert your switch plug into the port If you are using one switch it is best to connect to the port labelled S2 Once connected your switch will need to be set up...

Page 104: ...will find that you have many options to make using one or more switches together suit you This guide will show you the basic concepts that will help you get started You can find switch settings in Men...

Page 105: ...itch and the switch icon will turn green to show it is activated Tap the back button to return to the Switches window Your switch is now connected in Grid however you will need to choose how it works...

Page 106: ...ick or Switch elimination You can configure how your chosen activation method works with the Activation button Switch scanning Switch scanning allows you to locate the cell in Grid that you wish to ac...

Page 107: ...ke to scan across your grid sets You can also select if you would like the scan to automatically advance or if you want to use another switch manually control the scan with taps or holds You can contr...

Page 108: ...lour and type of highlight as well as any magnification You can also add a spoken description or sound that follows the highlight Switch joystick Switch joystick enables you to use a joystick or a set...

Page 109: ...Under the Move heading you can choose how the joystick or switches respond with either holds or taps You can add an additional switch to activate cells or choose dwell to activate the last highlighted...

Page 110: ...triggers cells with a red background and Switch 2 triggers cells with a blue background Under the Activation button you can configure switch elimination to use 2 or 4 switches You can also change the...

Page 111: ...when the switch is pressed You can add multiple commands to a switch if needed You can set a switch to trigger a sound go to the home page of your grid set or turn on the TV To add a switch command se...

Page 112: ...switch that is being used for access can also have commands assigned to them Select Add command and find the command you wish to trigger If the command has additional options such as specifying which...

Page 113: ...nd to change the order in which they will be triggered Switch presses You can filter and adjust how your switches respond to accidental presses under the Switch presses button This screen will let you...

Page 114: ...oard game controller or the Grid Pad touch screen Select the Connection button from Menu Settings Access Switches Under the drop down list you can select from a number of other devices that can be use...

Page 115: ...so be configured under the Joystick options Keyboard If you attach a keyboard to your Grid Pad either with USB or Bluetooth you can use any key to act as a switch This is useful for trying more comple...

Page 116: ...You can configure the buttons of a connected mouse to act as a switch As with assigning a keyboard key you will not be able to use the button to navigate your Grid Pad once it is assigned as a switch...

Page 117: ...ect a mouse and keyboard Other devices Most switches connect either to your switch ports or to the USB ports and are shown under the Joystick heading Some devices that connect to the USB port or requi...

Page 118: ...usly his switch scanning was set to move forward automatically which meant he made a lot of mistakes and quickly lost confidence His communication partner has decided to try partner assisted scanning...

Page 119: ...speed that works well for Diego If they can see Diego reaching for his switch they can pause to give Diego time to hit it The communication partner can also turn on Speak description when Highlighting...

Page 120: ...u will need to use either the microphone built into your Grid Pad or attach a headset using the USB ports or Bluetooth Once set up you can speak a wake up phrase such as Hey Grid 3 followed by the cel...

Page 121: ...mproving voice accuracy You have a number of options to improve how Grid responds to your voice The Configure and Improve accuracy options are tools that will help tweak your settings to ensure your v...

Page 122: ...122 If you are using your Grid Pad for voice access you may also want to consider a dedicated USB microphone which can improve accuracy You can also use Bluetooth headsets and microphones...

Page 123: ...123 123...

Page 124: ...our Grid Pad 10s has many extra features for you to take advantage of This section explains these features so you can turn your device on and off remotely connect a smartphone and send your speech and...

Page 125: ...the Remote Power Button batteries 130 35 Pairing the Remote Power Button 131 36 Daylight screen 132 37 Using the second screen 134 38 Using infrared 138 39 Setting up and infrared remote 139 40 Setti...

Page 126: ...ws you to turn your Grid Pad on and off It can also be used to setup switches away from the device The Remote Power Button comes paired with your Grid Pad out of the box Switch port 1 also functions a...

Page 127: ...can find the settings in Menu Settings Computer From this screen you can toggle if you want your Remote Power Button to Turn on with remote and Turn off with remote You can also choose how long the bu...

Page 128: ...witches with a standard 3 5mm plug Switch port 1 can also act as a power button allowing you to use a connected switch to turn your device on and off The switch ports of the Remote Power Button are li...

Page 129: ...ttached to Port 1 of the Remote Power Button will do the same thing as a switch plugged in to Port 1 on your Grid Pad so you can use it to activate cells in Grid and toggle the device to power off wit...

Page 130: ...utton uses two AAA batteries To change the batteries of your remote power button you need to use a screwdriver to remove the four screws from the rear of the device Remove the battery cover and the sp...

Page 131: ...changing the batteries Press and hold both volume buttons on your Grid Pad for 10 seconds The LED on the front of the Grid Pad will flash Use a pin or thin wire to press in the pairing button the left...

Page 132: ...more battery it will use Around 30 brightness is suitable for indoor use Controlling the brightness of the screen Windows You can adjust the brightness of the screen in Settings System Display Here y...

Page 133: ...3 You can control the brightness of the screen from the settings or options grids of many grid sets Look for the brightness commands These sometimes are single cells that increase the brightness when...

Page 134: ...s you speak from Grid 3 You can change how it acts with settings found within your grid sets You can also turn the screen on or off from within a grid set How the screen works The second screen reflec...

Page 135: ...ou set Grid to Speak as you type the second screen will display each word as it is entered If you toggle Speak as you type to off the second screen will show three animated dots to show that you are c...

Page 136: ...the Grid Settings You can find these under Menu Settings Speech Here you can toggle between Sentences Words Characters and if speaking should be enabled whilst using Computer Control Second screen To...

Page 137: ...id Pad is muted This means you can share a quiet message without broadcasting loud speech Adding these cells to your grid sets You can find the Second screen Speak as you type and Mute cells in the se...

Page 138: ...red Your Grid Pad has both an infrared IR receiver and transmitter The IR receiver is used to learn controls from IR remotes The IR transmitters are used to send IR commands from Grid to devices such...

Page 139: ...ng Infrared remote files Smartbox keep a list of different IR remote codes for many home entertainment devices Before you start setting up your devices check the list to see if we have the relevant co...

Page 140: ...m our website close down Grid 3 and open your File Explorer Navigate to Users Public Documents Smartbox Grid 3 Environment control Accessories Copy the remote file into this folder and open Grid 3 In...

Page 141: ...id 3 and go to Settings Environment control Under Accessories select Add You will see a list of accessories Select the type you would like to configure and you will be taken to the learning screen 40...

Page 142: ...n for example Power then tap the Learn button on the right side of the window The Learn infrared window will appear and you will be asked to follow the instructions on the screen Point your remote dir...

Page 143: ...ll turn green and you can test it by tapping Transmit now Follow these steps for each corresponding action that appears on your remote then click OK to save and go back to the Environment control wind...

Page 144: ...example you can create two Television auto content cells to choose which TV you are sending commands to Unique infrared commands If you have an accessory or toy with only a few functions you can use t...

Page 145: ...145 instructions on the screen and click OK to add the command to a cell...

Page 146: ...SMS messages and make and receive phone calls This uses Bluetooth so you will need to have your phone on and near your Grid Pad You can connect Android devices running Android 6 and above or iPhone 6...

Page 147: ...nfirm or Yes on this to continue pairing You may also get a couple of additional prompts on your phone while it pairs These are to allow Grid access to various functions Accept all of these Once pairi...

Page 148: ...gned a number of commands so you can use them to close a grid set open a specific grid adjust brightness and more Open Settings Access Switches Tap Connection Select Keyboard Choose a switch you want...

Page 149: ...149 Tap back You can now assign commands to your button by selecting the switch...

Page 150: ...er your Grid Pad Your Grid Pad is a tough device but to keep things running smoothly you need to keep your device up to date backed up and clean If you do have any problems you can also find out where...

Page 151: ...4 Updating Windows 154 45 Backup your grid sets using Dropbox 155 46 Backup your Grid user 156 47 Cleaning and storing your Grid Pad 158 48 Antimicrobial properties 160 49 Support 161 50 Finding your...

Page 152: ...ur device is online Grid 3 will scan for updates and display an icon in the menu bar if a new version is available Tap the icon and follow the on screen instructions Grid will restart as part of this...

Page 153: ...ess Before an official release Grid enters a phase called Early Access This is a preview release that demonstrates new features and is the final stage of testing You can turn Early Access on in Settin...

Page 154: ...mally download while your Grid Pad is connected to the internet These are then installed when your device is shut down or restarted Checking for updates manually Open the Start menu Go to Settings Upd...

Page 155: ...der Settings Accounts Select Dropbox then log in to link your accounts When your Smartbox Account is linked to Dropbox your grid sets and message banked files will be uploaded automatically This also...

Page 156: ...ur Grid user from the Grid 3 User screen Go to Menu Settings and select your user name At the bottom of the Settings window you will see the Backup User button Tap this and you can choose where to sav...

Page 157: ...out Predictions Dictionary Contacts Notes Email and text messages Restoring a backup You can restore your user backup on the User select screen If you are already in Grid you can access this by tappin...

Page 158: ...pes to clean both the screen and the outer case of the Grid Pad Do not use spray cleaning fluid gel or polish directly onto your Grid Pad or immerse the device in water Storing your Grid Pad When not...

Page 159: ...159 Storing the Remote Power Button When packing away your Grid Pad we recommend removing the AAA batteries from the Remote Power Button and disconnecting any switches...

Page 160: ...creen This technology is clinically proven to slow the growth of bacteria and the spread of viruses by using small particles of silver which prevent microbes from replicating You can find this finish...

Page 161: ...ort Our Support team are here to help you Online chat thinksmartbox com Email support thinksmartbox com Repairs Our Repairs team can look after your device in case of damage Phone UK 01684 578868 US 8...

Page 162: ...nd This helps us identify the device you are having an issue with You can find the serial number on the back of your Grid Pad The serial number for the device is placed under the stand lift up the sta...

Page 163: ...163...

Page 164: ...t team are here to help You can reach our UK team weekdays on 01684 578868 You can reach our US team weekdays on 844 341 7386 You can email us at support thinksmartbox com Supplier support contact Gri...

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