SMART LightRaise SLR60wi, User Manual

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C H A P T E R 7
Troubleshooting your projector
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Your projector stops responding
If your projector stops responding, perform the following procedure.
To restart an unresponsive projector
1. Put the projector into Standby mode, and then wait 30 minutes for it to cool down.
2. Disconnect the power cable from the power outlet, and then wait at least 60 seconds.
3. Connect the power cable, and then turn on the projector.
The “Projector Overheated,” “Fan Failure” or “Color Wheel Failure”
message appears
If the “Projector Overheated,” “Fan Failure” or “Color Wheel Failure” message appears and the
projector stops projecting an image, one of the following issues is occurring:
l
The temperature outside the projector is too high.
l
One of the fans has failed.
l
The projector has a color wheel issue.
To resolve the “Projector Overheated,” “Fan Failure” or “Color Wheel Failure” error
1. Put the projector into Standby mode, and then wait 30 minutes for it to cool down.
2. If your room is hot, lower the temperature if possible.
3. Ensure that nothing is blocking the projector’s air intake and exhaust.
4. Disconnect the power cable from the power outlet, and then wait at least 60 seconds.
5. Connect the power cable, and then turn on the projector.
6. Check that the fans are running, and if necessary adjust the fan speed using the service menu.
7. If the previous steps don’t resolve the issue or if the issue occurs more than once, put the
projector into Standby mode, disconnect the power cable, and then contact your authorized
SMART reseller.
The “Lamp Failure” message appears
If the “Lamp Failure” message appears, one of the following issues is occurring:
l
The lamp is overheating, likely due to blocked air vents.
l
The lamp has reached the end of its life.
l
The projector has an internal problem.