This chapter provides basic troubleshooting information for your interactive whiteboard system.
For issues not covered in this chapter, consult the SMART Support website (
)
or contact your authorized SMART reseller (
).
Before you start
Before you troubleshoot your interactive whiteboard system or contact your authorized SMART
reseller or SMART Support for assistance, you need to do the following:
l
Locate your interactive whiteboard system’s status lights
l
Locate your interactive whiteboard system’s serial numbers
Locating status lights
You interactive whiteboard system consists of several components, which have their own status
lights:
l
Your interactive whiteboard’s Ready light is located on the lower-right of the frame.
l
Your projector’s Power ( ) and Service (
) lights are located on the bottom of the projector.
l
The ECP’s
Power
button (see
Using the Extended Control Panel (ECP)
on page 24) also
functions as a status light.
Locating serial numbers
The SMART Board 600 series interactive whiteboard serial number is located on the lower-right edge
of your interactive whiteboard’s frame. For more information, see the
SMART Board 600 and D600
series interactive whiteboard installation and user’s guide
).
C H A P T E R 6
Troubleshooting your interactive whiteboard system
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