SMART Audio 400, Installation And Maintenance Manual

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smarttech.com/kb/171200
Troubleshooting SMART Audio 400
Use this information to troubleshoot issues with the SMART Audio 400 classroom amplification
system.
Resolving issues with the microphones
Issue Solutions
The microphone is turned on and
paired to the receiver, but MIC1 or
MIC2 LED is not lit. Check the pairing again. See Pairing the
microphones on page 5.
The BATT LED is flashing green or
orange.
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Microphone is muted.
Unmute the microphone.
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The microphone is pairing to a receiver.
Wait for the microphone to finish pairing with the
receiver.
The BATT LED is flashing yellow. Microphone is out of range of the receiver. Move
back into range.
The BATT LED is flashing red. There was a pairing error with the receiver. Try
pairing the microphone again. See
Pairing the
microphones on page 5.
Resolving issues with audio
Issue Solutions
All components are turned on and the
microphones are paired, but there is
no audio.
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On the microphone, check for the audio from the
AUDIO IN port, and then from the MIC IN port.
If the audio is working from both ports and but not
from the internal mic element, the microphone may
be defective. Contact SMART for a replacement.
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Check the connection from the receiver to the
speakers. If the speakers are firmly and properly
connected and there is still no audio, contact SMART
regarding the receiver.