Chapter 4
Maintaining the display
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To clean the Tool Explorer-enabled tools and manipulatives
1. With a clean lint-free, non-abrasive cloth, gently wipe the surface of the tool or manipulative.
2. If dirt still remains, clean the surfaces of the tool or manipulative using 70-90% isopropyl alcohol
(IPA) or a solution of 10 parts distilled water to one part standard household bleach (5% sodium
hypochlorite). Use a spray bottle to apply the IPA solution to a cloth to avoid over-saturating it.
Note
For more information about cleaning SMART accessories, see the SMART knowledge base article,
How to clean SMART Board surfaces and accessories.
Maintaining ventilation
The display requires proper ventilation. Dust buildup in the ventilation holes compromises cooling and
can lead to product failure.
l
Clean accessible ventilation holes monthly with a dry cloth.
l
Use a vacuum cleaner with a narrow hose end fitting to clear the back ventilation holes regularly.
You might have to remove the display from the wall.
For more information on removing the display, see
Removing and transporting the display
Caution
Avoid setting up or using the display in an area with excessive levels of dust, humidity, or smoke.
Preventing condensation
If the display has been moved from a cold environment to a warmer one (for example, from storage to
the installation site), let the display sit for a few hours to allow it to acclimate to the new temperature.
Failing to do so can cause humidity to build up in the space between the front glass and the LCD.
If condensation appears under the screen after you turn on the display, select an active video source
and leave the display on for 48 hours. If the condensation doesn’t dissipate, contact SMART Support if
the display is still under warranty.
If there is enough moisture between the layers to cause the moisture to drip and run, remove power
immediately and contact SMART Support if the display is still under warranty.
Replacing the pens and erasers
To prevent damage to the display’s anti-glare coating, replace a pen if its nib or eraser pad become
worn. You can purchase replacement pens and erasers from the Store for SMART Parts
(see
