Ready light
Transmit
light
Receive
light
Receiver state
Yellow
Off
Off
The receiver has power, but communication circuits
have failed.
Flashing red
Flashing
Flashing
Manufacturing tests are running, and the receiver isn’t
operational. All lights flash together.
Flashing
yellow
Any state
Any state
The receiver software checksum failed.
Flashing
yellow
Flashing
Flashing
The receiver has a software failure.
Troubleshooting SMART Response CE
connection issues
If students using SMART Notebook SE software are disconnected during an assessment, they can
still complete the assessment offline and save their responses to a USB storage device from which
you can import their answers. See
If your students are disconnected from your class and aren't able to reconnect, try the following tips.
l
Ensure that the student's network cable is properly connected to the student's device. If it's
connected, disconnect it, and then reconnect it.
l
Ensure that your own network cable is properly connected to your computer. If it's connected,
disconnect it, and then reconnect it.
l
Use the Windows network connection repair utility. See your operating system's Help system
for more information.
l
If your students can't see your class in SMART Notebook SE software, try connecting them
manually. See
Manually connecting to a class
l
Contact your system administrator for help.
Importing student responses
If students are disconnected during an assessment, SMART Notebook SE software automatically
attempts to reconnect to the class. If the software is unable to reconnect, students can still complete
their assessments offline and save their responses to a USB drive from which you can import their
answers. Disconnected students will be prompted to save their responses after they click
Finish
in
SMART Notebook SE software.
C H A P T E R 5
Maintaining your SMART Response system
107
Summary of Contents for SMART Response 2011
Page 1: ...SMART Response 2011 Interactive Response System User s Guide ...
Page 44: ......
Page 96: ......
Page 116: ......
Page 120: ......
Page 121: ......
Page 122: ...SMART Technologies smarttech com support smarttech com contactsupport ...