Smart Technologies SMART Hub SE240 Administrator'S Manual Download

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SMART Hub SE240 and VE220

Administrator’s Guide

PLEASE THINK BEFORE YOU PRINT

Summary of Contents for SMART Hub SE240

Page 1: ...SMART Hub SE240 and VE220 Administrator s Guide PLEASE THINK BEFORE YOU PRINT ...

Page 2: ...cause harmful interference in which case the user will be required to correct the interference at his own expense Trademark Notice SMART Board Actalyst SMART Podium SMART Bridgit Unifi SMART Notebook SMART Meeting Pro the SMART logo and smarttech are trademarks or registered trademarks of SMART Technologies ULC in the U S and or other countries Windows and Internet Explorer are either registered t...

Page 3: ...to Your Hub 10 Configuring the Display Settings 11 Configuring Your Network and Conferencing Settings 11 SMART Bridgit Software 14 Configuring SMART Bridgit Software 15 Creating a SMART Bridgit Meeting 15 Configuring the SMART Bridgit Software Meeting Settings 16 Leaving a SMART Bridgit Meeting 17 Configuring Room Control Settings 17 Enabling and Using Room Control Settings through the Serial Inte...

Page 4: ...nfiguration 24 Configuration Files 25 Initializing Synchronization 25 Firmware Updates 25 Updating Your Hub s Firmware 26 Configuring SNTP Settings 26 Configuration Settings and Files 27 Exporting and Importing Configuration 31 Securing Configuration Settings 32 3 Using Your Hub 33 Basic Tools 34 Sidebar 34 Page Sorter 34 SMART Keyboard 34 Right Click 34 Volume Adjustment 35 System Help 35 Startin...

Page 5: ...le 45 A Hardware Environmental Compliance 47 Waste Electrical and Electronic Equipment Regulations WEEE Directive 47 Restriction of Certain Hazardous Substances RoHS Directive 47 Packaging 48 China s Electronic Information Products Regulations 48 B Customer Support 49 Online Information and Support 49 Training 49 Technical Support 49 Shipping and Repair Status 50 General Inquiries 50 Warranty 50 R...

Page 6: ...iv CONTENTS ...

Page 7: ...tal ink SMART Bridgit software for collaborating with others Digital ink features for working with computer and video source input on your SMART products displays The SMART Hub VE220 has the following features Whiteboard capability for writing and drawing with digital ink Easy upgrade to the SMART Hub SE240 User friendly design Easy to maintain hardware NOTE SMART Bridgit isn t included with the S...

Page 8: ...ges and access to a hub NOTE For hub installation information see the SMART Hub SE240 Installation and User s Guide document 122178 or the SMART Hub VE220 Installation and User s Guide document 135648 SMART Hub Features Your hub s compact size allows you to integrate it into your boardroom or classroom easily You can mount the hub in four ways 19 48 3 cm rack mounting wall mounting table top or sh...

Page 9: ...s Computer Output Formats Firmware Features Your hub s main firmware features include whiteboarding for writing and drawing with digital ink and saving documents for later use VGA SVGA XGA WXGA SXGA SXGA MAC SVGA XGA WXGA SXGA 720p 1080i 1080p ...

Page 10: ...eller Power Supply SMART provides a 12V 5 0A power supply and the cable you need to connect it to a power outlet depending on your region Cables and Adapters SMART provides the following cables 6 1 8 m DVI male to VGA male cable to connect the Extended Control Panel ECP from the DVI out port 6 1 8 m DVI male to DVI male cable to use if the display supports DVI ports ...

Page 11: ...ELCOME DVI male to VGA female adapter to connect the SMART Hub SE240 to a projector or display using a VGA cable Use this adapter if you use an Actalyst interactive overlay or a SMART Board interactive display frame ...

Page 12: ...6 CHAPTER 1 WELCOME ...

Page 13: ...s on page 11 SMART Bridgit Software on page 14 Configuring Room Control Settings on page 17 Connecting to Computers and Video Sources on page 22 Configuring Language and General System Settings on page 23 Disabling Your System Hardware Features on page 24 Configuring your TFTP SNTP Servers on page 24 Initializing Synchronization on page 25 Configuring SNTP Settings on page 26 Configuration Setting...

Page 14: ...t your SMART product with your hub before orienting it with other connected computers To orient your SMART product with your hub 1 Select System Settings The Settings dialog box appears 2 Press Orient The orientation screen appears 3 Using a pen tray pen press and release the center of the first target 4 Repeat step 3 for each target The orientation data saves to your hub s memory Connecting Your ...

Page 15: ... the computer 4 In the Input Type list select Analog or Digital IMPORTANT Select Analog if you are using a VGA DVI I cable or if you are using a DVI DVI cable with a VGA DVI adapter Select Digital if you are using a DVI DVI cable If the setup is incorrect your hub will not work with a Mac computer 5 Press Apply All A Picture Settings dialog box appears allowing you to change your hub s brightness ...

Page 16: ...onnect a video source Connect the video source to the SMART Hub SE240 using the appropriate cables and connectors NOTE Audio connections are optional To configure your hub for the video source 1 Select System Settings The SMART Hub SE240 Settings dialog box appears 2 Press Input Configuration 3 Press S Video if you re configuring your hub for the first video source or press Composite if you re con...

Page 17: ...ice s control strip 5 Press Apply All Configuring Your Network and Conferencing Settings Connect your hub to a network to take advantage of its networking features such as e mailing Whiteboard files IMPORTANT You must be familiar with basic networking Simple Network Management Protocol SNMP and Simple Mail Transfer Protocol SMTP to complete the following procedures If you aren t familiar with thes...

Page 18: ...Settings dialog box appears 2 If you have a SMART Hub SE240 select Network and Conference and then press E Mail SMTP OR If you have a SMART Hub VE220 select Network and then press E Mail SMTP 3 Type the name of your SMTP server in the SMTP server name box and then type the port number of your SMTP server in the Port number box NOTE The SMTP s default port number is 25 4 Type the domain name of the...

Page 19: ... write strings Read community string Write community string 4 If you have a SMART Hub SE240 select the Enable remote management of SMART Hub SE240 checkbox OR If you have a SMART Hub VE220 select the Enable remote management of SMART Hub VE220 checkbox NOTE In SNMP community strings are text strings that act as s Get requests are only valid if their community strings match the value in the Read co...

Page 20: ...llaborate with anyone anywhere in the world Using SMART Bridgit you can Share your display View other participants displays Communicate with others through chat Use your SMART product to write digital ink notes IMPORTANT To use your hub s SMART Bridgit features do one of the following Purchase and install SMART Bridgit software Purchase a subscription for the SMART Bridgit service Install a trial ...

Page 21: ... that participants must enter to view SMART Bridgit meetings 7 In the Creation Password box type a password that participants must enter to create SMART Bridgit meetings and then press Apply All Creating a SMART Bridgit Meeting IMPORTANT This section applies to the SMART Hub SE240 only You must connect your hub to a network and configure it to use SMART Bridgit software SMART Bridgit meetings star...

Page 22: ...participants can Write digital ink notes when you re sharing your display Share their displays Chat Request remote control when you re sharing your display To configure the SMART Bridgit meeting settings 1 Select System Advanced Settings at the top of your screen The Meeting Options dialog box appears 2 Select the Allow others to draw check box to allow participants notes when you re sharing your ...

Page 23: ...ction or through a serial RS 232 connection This allows you to select inputs control audio volume request information such as projector lamp usage or network settings and complete other tasks This section describes how to configure the SMART Hub SE240 for external control using a computer or room control system and the commands you use to change and view the projector or display settings Enabling ...

Page 24: ...figure your serial interface settings You can t configure the SMART Hub SE240 s serial interface settings Therefore configure your computer s serial communication program such as Microsoft HyperTerminal or your room control system s serial communication settings to the following values To verify that the serial interface is in room control mode 1 Turn on your communication program 2 Configure your...

Page 25: ...ystem Settings The SMART Hub SE240 Settings dialog box appears 3 Select Network and Conference and then press Management Room Control 4 Select the Enable room control via TELNET check box 5 In the Port number text box type the port number for TELNET NOTE TELNET s default port number is 23 6 Press Apply All Command Summary for Your SMART Hub SE40 IMPORTANT This section applies to the SMART Hub SE24...

Page 26: ...SMART UF55 SMART UF55w UX60 or Unifi projector startup on shutdown off Possible returned values when not using your hub with a SMART UF55 SMART UF55w UX60 or Unifi projector on standby Command Description set input dvi 1 Selects the first computer input set input dvi 2 Selects the second computer input set input composite Selects the composite video source input set input s video Selects the S vid...

Page 27: ...m 0 minimum contrast to 100 maximum contrast get contrast Requests the hub s current contrast setting set volume or Increases or decreases the volume in increments set volume 0 30 Sets the volume to slightly audible mode get volume Requests the hub s current volume setting set mute on or off Turns your hub s mute feature on and off get mute Requests the current mute setting set display on or off T...

Page 28: ...oesn t support earlier versions of SMART Notebook To view a connected computer s input Press one of the computer input buttons on the sidebar The computer s input appears NOTE The default label of the first DVI input button is Computer One and the default label of the second DVI input button is Computer Two You can change these labels Command Description get lamphrs Requests the number of hours th...

Page 29: ...ce is set to English by default You can change the language to one of the following French German Italian Spanish To set the hub s user interface language 1 Select System Settings The Settings dialog box appears 2 Select System and Language 3 In the Language list select your preferred language 4 Press Apply All You can view your hub s system information including the firmware version Internet Prot...

Page 30: ...lable and then download and install any new files accordingly To configure your hub you must enter a domain name or IP address for the TFTP server in addition to the port number A Simple Network Time Protocol SNTP server is used for time configuration Through the SNTP service administrators can also check for updates at specific times and define the time they want to update IMPORTANT You must be f...

Page 31: ...nt as they are comments Initializing Synchronization Once you ve configured your TFTP server settings you must create a synchronization event by initiating synchronization or scheduling an update Firmware Updates You have to configure your firmware updates To do so add _TFTP_APP_NAME name of bin file to the Hub_SE240_firmware cfg or Hub VE220_firmware cfg file For example to update new SE240 firmw...

Page 32: ...e configured the SNTP server the current time will show the time according to the SNTP server Once the hubs time is set the configuration determines when the TFTP updates will occur To update SNTP TFTP configurations 1 Select System Settings The Settings dialog box appears 2 If you have a SMART Hub SE240 press Network and Conference OR If you have a SMART Hub VE220 press Network 3 Press Update SNT...

Page 33: ...mputer Input 1 to return analog or digital data In2EDID Analog Digital Configures the EDID data on the Computer Input 2 to return analog or digital data OutputFormat SVGA 800 600 60 Hz XGA 1024 768 60 Hz WXGA 1360 768 60 Hz WXGA 1280 800 60 Hz SXGA 1280 1024 60 Hz 720p 1280 720 50 Hz 1080i 1920 1080 50 Hz 1080p 1920 1080 50 Hz 1080p 1920 1080 30 Hz Configures the output resolution SleepTimeout 5 m...

Page 34: ...tConf User defined Default SMART Bridgit meeting name unless otherwise specified SE240 only bridEnabled false true Enables SMART Bridgit conferencing SE240 only DVI1Label User defined DVI 1 Input label DVI2Label User defined DVI 2 Input label SE240 only SVideoLabel User defined S Video Input label SE240 only CompositeLabel User defined Composite Input label SE 240 only SMTP Enable false true Enabl...

Page 35: ...ttingsP W false true Uses the settings instead of manually configuring the read write community strings SNMPSysContact User defined System contact information SNMPSysLocation User defined System location information SNMPReadCom mString User defined SNMP read community string SNMPWriteCom mString User defined SNMP write community string SNMPTrapAddress User defined Sends your SNMP traps to this loc...

Page 36: ...ings DisplayControlFile None Automatically detect SMART NEC42_50_60XP10S cript lua SMART UF55_UX60Script lua SMART UF45Script lua User defined Uses this file to control attached displays ImportDisplayFile User defined Import this file s name into the hub _TFTP_APP_NAME User defined Download and run this application _PRODUCT_KEY SE Uses the product key number to upgrade your VE220 or several VE220s...

Page 37: ...ce To export configuration settings to a USB storage device 1 Connect a USB storage device to your hub 2 Select System Settings NOTE If a is required to change the configuration settings type the in the box at the bottom of the menu and then press OK 3 Press Administration and then ensure the Enable USB storage device support check box is selected 4 Press Export Settings The Settings dialog box ap...

Page 38: ...session using the imported configuration settings Securing Configuration Settings You can assign a to protect the configuration settings To apply a to configuration settings 1 Select Systems Settings The Settings dialog box appears 2 Press Administration 3 Select the Require to access system settings check box to require users to enter a to change the configuration settings The Settings dialog box...

Page 39: ...ains information on the following topics Basic Tools on page 34 System Help on page 35 Starting Your Hub Session on page 35 Whiteboarding on page 36 Saving or E Mailing a File on page 37 Using Your SMART Product with Computer Inputs on page 38 ...

Page 40: ...er helps you navigate through your pages NOTE To minimize the sidebar press the Collapse button To move the sidebar press the Move Toolbar button SMART Keyboard If there s no keyboard connected to your hub you can use SMART s on screen keyboard to type information To access the SMART Keyboard Press the Keyboard button The SMART Keyboard appears NOTE The button appears at the right end of many text...

Page 41: ...elp Your hub includes Help To view Help 1 Select System Help 2 Press a help topic to view the associated information Starting Your Hub Session There are three ways to start a new session Situation Procedure Your SMART product is turned off Turn on your SMART product as documented in the user s guide Your SMART product is turned on but the display is blank Swipe your finger or a pen tray pen across...

Page 42: ...le opens To open a file 1 Connect the USB storage device that contains the Whiteboard file to your hub and then press the File Open button The File browser dialog box appears 2 Select the USB storage device s drive letter in the Look In list and then browse to and select the file 3 Press Open The file opens To add a page Press the Add Page button A new page appears after the current page To delete...

Page 43: ... Connect a USB storage device to your hub 2 Press the Save button 3 Select the USB storage device s drive letter in the Look In list 4 Browse to the folder where you want to save the file NOTE Press the New Folder button to create a new folder for the file 5 Type a file name in the File Name box 6 Select a file type in the Save as type list Whiteboard file notebook JPEG archive zip Portable Docume...

Page 44: ...ype list select a file type Whiteboard file notebook JPEG archive zip Portable Document Format pdf NOTE If you select JPEG Archive zip your hub saves each page in the Whiteboard file as a JPEG image and then archives them in a single zip file 4 Press Send E mail Using Your SMART Product with Computer Inputs When viewing computer input you can draw digital ink notes on the display If you want to sa...

Page 45: ...utton on the sidebar 2 Erase your digital ink notes To clear the display Press the Clear button Digital ink notes disappear from the display To freeze the display Press the Freeze button The display freezes To capture the display Press the Capture button The last page in the page sorter contains a screen capture of the display ...

Page 46: ...40 CHAPTER 3 USING YOUR HUB ...

Page 47: ...aining Your SMART Hub This chapter contains information on the following topics Enabling Your Hub s Audio Feature on page 42 Updating the SMART Hub SE240 s Firmware on page 43 Upgrading to a SMART Hub SE240 on page 44 ...

Page 48: ...hub s cover plate 2 Pry the plastic cover off of the hub with a flat headed screwdriver or a similar device NOTE An adhesive glue holds the plastic plate to the hub Don t use a lot of force when removing the plate You now have access to the hub s audio feature To enable the hub s audio feature Once you ve removed the hub s cover plate connect a 3 5 mm audio cable to Port one as per the diagram bel...

Page 49: ...marttech com VE220firmware for the SMART Hub VE220 to determine the latest available version of the firmware NOTE If the latest version of the firmware is newer if the number is higher than your current version you need to update the firmware To update the firmware 1 Connect the USB storage device to a computer with Internet access 2 Go to www smarttech com SE240firmware for the SMART Hub SE240 OR...

Page 50: ...b VE220 you must purchase a product upgrade key from your authorized SMART reseller To upgrade your SMART Hub VE220 firmware 1 Select System Settings 2 Press Upgrade Hub to SE240 3 Type the product key number into the Product Key box NOTE The product key number follows this format SE XXXX XXXX XXXX XXXX 4 If you have an Internet connection press Upgrade OR If you don t have an Internet connection ...

Page 51: ...folder on the USB storage device 5 If you have an activation key you can add it to the text file in this format _ACTIVATION _KEY XXXXXXXXXXXXXXXXXXXXXX NOTE If you don t have your activation key contact the SMART Support site and they will send it to you You must provide your product key and installation ID in order to receive your activation key 6 Disconnect the USB storage device from your compu...

Page 52: ...46 CHAPTER 4 MAINTAINING YOUR SMART HUB ...

Page 53: ...ctronic equipment including SMART Technologies products we strongly encourage you to properly recycle the electronic product when it has reached end of its life If you require further information please contact your reseller or SMART Technologies for information on which recycling agency to contact Restriction of Certain Hazardous Substances RoHS Directive This product meets the requirements of th...

Page 54: ...ging The packaging used by SMART Technologies to ship products complies with applicable packaging laws China s Electronic Information Products Regulations China regulates products that are classified as EIP Electronic Information Products SMART Technologies products fall under this classification and meet the requirements for China s EIP regulations ...

Page 55: ...If you experience difficulty with your SMART product please contact your local reseller before contacting SMART Technical Support Your local reseller can resolve most issues without delay NOTE To locate your local reseller visit www smarttech com where All SMART products include online telephone fax and e mail support Online www smarttech com contactsupport Telephone 1 403 228 5940 or Toll Free 1 ...

Page 56: ...ty Product warranty is governed by the terms and conditions of SMART s Limited Equipment Warranty that shipped with the SMART product at the time of purchase Registration To help us serve you register online at www smarttech com registration Address SMART Technologies 3636 Research Road NW Calgary AB T2L 1Y1 CANADA Switchboard 1 403 228 5940 or Toll Free 1 866 518 6791 U S Canada Fax 1 403 228 250...

Page 57: ......

Page 58: ...Toll Free 1 866 518 6791 U S Canada or 1 403 228 5940 www smarttech com ...

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