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C H A P T E R 4

Maintaining your interactive whiteboard system

27

Resetting the lamp hours

Once you have replaced the lamp module, you need to access the projector service menu and

reset the lamp hours. To prevent accidental errors, only a system administrator should perform

this procedure.

N O T E

Always reset the lamp hours after you replace the lamp, because lamp service reminders are

based on the current hours of use.

To reset the lamp hours

1. Using the remote control, press the following buttons quickly to access the service menu:

Down

,

Up

,

Up

,

Left

,

Up

.

C A U T I O N

Do not adjust any settings in the service menu other than those listed in this guide.

Changing other settings can damage or affect the operation of your projector and may

invalidate your warranty.

2. Scroll down to

Lamp Hour Reset

and then press

Enter

.

C A U T I O N

Do not reset the lamp hours unless you have just replaced the lamp module. Resetting the

lamp hours on an old lamp can damage your projector as a result of lamp failure.

3. Scroll down to

Exit

and then press

Enter

to exit the projector service menu.

Summary of Contents for M685ix2

Page 1: ...SMART Board M685ix2 Interactive whiteboard systems Configuration and user s guide For model SBM685ix2...

Page 2: ...de marks or trade marks of Microsoft Corporation in the US and or other countries Apple iMac Macintosh Mac Mac OS and Mac OS X are trade marks of Apple Inc registered in the US and other countries Blu...

Page 3: ...and optional equipment The projector included with your system is designed to work only with certain SMART Board interactive whiteboard models Contact your authorised SMART reseller smarttech com wher...

Page 4: ...tions such as near heating equipment Doing so could cause a malfunction and shorten the life of the projector l Avoid setting up and using the SMART product in an area with excessive levels of dust hu...

Page 5: ...3 5 mm phone jack audio in out a DB15 VGA video input connector or an HDMI video connector you may need to purchase third party adapters l Keep your remote control in a safe place because there is no...

Page 6: ...ustrial use where heavy dust and pollutants can cause malfunctions or impaired operation Periodic cleaning is required in areas with heavier dust See Cleaning the projector on page 25 for information...

Page 7: ...whiteboard 21 Chapter 4 Maintaining your interactive whiteboard system 23 Maintaining your interactive whiteboard 23 Cleaning the projector 25 Focusing and adjusting the projector image 25 Removing a...

Page 8: ...ramming commands 55 Appendix C Integrating other devices 75 Video format compatibility 75 Connecting peripheral sources and outputs 78 Appendix D Remote control code definitions 81 Appendix E Hardware...

Page 9: ...ies 4 Remote control 4 Pens 5 Optional accessories 5 Hardware mounting kit 5 Your SMART Board M685ix2 interactive whiteboard system combines the following components l SMART Board M600 series interact...

Page 10: ...upports video and audio connections from a variety of devices including DVD and Blu ray players document cameras and other high definition sources and can project media from these sources onto the int...

Page 11: ...projector The SMART UX80 projector system includes an ultra short throw projector for use with SMART Board M685 interactive whiteboards and a sturdy support system ideal for corporate and classroom e...

Page 12: ...ctions l 3 5mm phone jack audio input connector l 3 5mm phone jack audio output connector l DB15F DE 15F RGB VGA video input connector l DB9F DE 9F RS 232 connector l HDMI 1 In input connector l HDMI...

Page 13: ...o your interactive whiteboard to best meet your specific needs Purchase these items from your authorised SMART reseller smarttech com where For more information on accessories go to smarttech com acce...

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Page 15: ...e smarttech com kb 170440 This chapter provides additional considerations and details for installing your interactive whiteboard system Choosing a location Choose a location for your interactive white...

Page 16: ...height You should consider the general height of your user community when you choose a location for your interactive whiteboard Routing the cables When connecting cables from the SMART UX80 projector...

Page 17: ...cus the projected image To focus and adjust the image Turn the focus lever clockwise or anticlockwise until the image is in focus Aligning the image C A U T I O N Never touch the lens or the mirror wi...

Page 18: ...ument in smaller increments Projector connection diagram You can connect a variety of peripheral devices to your projector including DVD Blu ray players document cameras and other high definition sour...

Page 19: ...ard I M P O R T A N T The 4 pin mini DIN 5V 2A output provides power to SMART products only N O T E S l To connect your SMART Board M685 interactive whiteboard see the SMART Board M685ix2 interactive...

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Page 21: ...board system and explains how to set up your remote control retrieve system information access the projector s image adjustment options and integrate your interactive whiteboard system with peripheral...

Page 22: ...e associated USB input source on the ECP if present 2 Menu Show or hide the projector menus 3 Left Right Up and Down arrows Change the menu selections and adjustments 4 Hide Freeze hide or display the...

Page 23: ...ts projector brightness from 0 to 100 The default is 50 Contrast Adjusts the difference between the lightest and darkest parts of the image from 0 to 100 The default is 50 Frequency Adjusts the displa...

Page 24: ...1 to 3 The default is 2 Colour Adjusts the Red Green Blue Cyan Magenta and Yellow colours on the projector from 0 to 100 to provide custom colour and luminance output Each colour has a default value...

Page 25: ...lamp replacement reminder on or off This reminder appears 100 hours before the recommended lamp replacement Lamp Mode Adjusts lamp brightness to Standard or Economy Standard displays a high quality br...

Page 26: ...T displays the default SMART logo on a blue background Capture User Startup Screen closes the on screen display menu and captures the entire projected image The captured image is displayed the next ti...

Page 27: ...trator to assign an IP address manually Password Reminder Emails the network password to the previously defined email recipient See Webpage management on page 43 to set up a destination email address...

Page 28: ...g your system through a network interface on page 43 and Remotely managing your system through an RS 232 serial interface on page 53 Contact Displays the contact name or number for projector support a...

Page 29: ...splays 0 0 0 0 instead Model Number Displays the projector s model number Serial Number Displays the projector s serial number UCP ports 1 2 Reserved for future application Using your interactive whit...

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Page 31: ...e to your interactive whiteboard Although your interactive whiteboard s surface is very durable take the following precautions to prevent damage l Don t use sharp or pointed objects such as ballpoint...

Page 32: ...eaner directly onto the interactive whiteboard s surface Instead spray a light amount of cleaner onto a cloth and then gently wipe the interactive surface l I M P O R T A N T Turn your interactive whi...

Page 33: ...ng or poor image quality l Do not use compressed air to clean the projector When cleaning the projector s lens or mirror l Use a bellows bulb or air blower bulb commonly found in audio visual supply s...

Page 34: ...lace the lamp l When replacing the projector lamp o Put the projector into Standby mode and wait 30 minutes for the lamp to cool completely o Do not remove any screws other than those specified in the...

Page 35: ...hours 1 Using the remote control press the following buttons quickly to access the service menu Down Up Up Left Up C A U T I O N Do not adjust any settings in the service menu other than those listed...

Page 36: ...charge the battery or expose it to fire or high temperatures o Avoid eye and skin contact with the battery if it has a leak l Dispose of the exhausted battery and product components in accordance with...

Page 37: ...Failure Lamp Failure or Colour Wheel Failure message appears 34 The Lamp Failure message appears 35 The projector Power and Service lights are off 35 Resolving image issues 35 Loss of signal 36 Parti...

Page 38: ...ctive whiteboard system or contact SMART Support or your authorised SMART reseller for assistance you need to do the following l Locate your interactive whiteboard system s status lights l Locate your...

Page 39: ...ART UX80 projector s serial number is located on the top of the projector The serial number is also located at the bottom of the projector and can be seen when you stand on the floor and look up at th...

Page 40: ...d s controller module is starting up If this process takes longer than 10 seconds disconnect and then connect the USB cable from the interactive whiteboard OR The interactive whiteboard s controller m...

Page 41: ...section includes information on resolving issues with your interactive whiteboard For information not covered in this section see the SMART Board M600 series interactive whiteboard user s guide smartt...

Page 42: ...issues is occurring l The temperature is overheating but the Projector Overheated message fails to display l The temperature outside the projector is too high l One of the fans has failed l The projec...

Page 43: ...ice lights are both off one of the following issues is occurring l There was a power outage or a power surge l A circuit breaker or a safety switch was tripped l The projector isn t connected to the p...

Page 44: ...t also helps image synchronisation 2 If the image doesn t synchronise check your cable connections to the projector 3 Ensure that the image signal is compatible with the projector see Video format com...

Page 45: ...e If the projector s image is unstable or flickering you could have different frequency or tracking settings on your input source than on your projector I M P O R T A N T Write down your setting value...

Page 46: ...Alignment errors occur when the projected image isn t perpendicular to the screen Alignment errors can occur when you mount your interactive whiteboard system on an uneven surface or a wall that has...

Page 47: ...l l For the purpose of troubleshooting enable both the internal and external speakers by ensuring that the System Output Switch in the audio menu is set to Line Out Speaker l Ensure that the video cab...

Page 48: ...There are two RJ45 8P8C ports one is for the network and one is for projector 2 Ensure that the network cable connected to the correct one 2 Ensure that the LAN warning light on the projector is gree...

Page 49: ...ettings 1 Using the remote control press the following buttons quickly to access the service menu Down Up Up Left Up 2 Scroll to Factory Reset and then press Enter on the remote control 3 Scroll to Ex...

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Page 51: ...on how to remotely manage your SMART Board M685ix2 interactive whiteboard system settings through a network interface Webpage management You can access advanced setup features via the projector s webp...

Page 52: ...options in the left pane to access the settings on each page 4 Modify settings using your computer s mouse and keyboard and then click Submit or another action button next to each setting that you cha...

Page 53: ...lour performance l SMART Presentation is recommended for colour fidelity l Bright Room and Dark Room are recommended for locations with those conditions l sRGB provides standardised accurate colour l...

Page 54: ...e timer Zoom Adjusts the zoom to the centre of the image in or out from 0 to 30 H position RGB input Moves the horizontal position of the source video left or right from 0 to 100 relative to the proje...

Page 55: ...defined tag not currently used Reserved for future application HDMI1 Assigns an alternative name to your HDMI1 input which appears when you select the HDMI1 input HDMI2 Assigns an alternative name to...

Page 56: ...jector l Off allows you to manually set the projector s IP address and other network settings IP Address Displays or allows you to set the projector s IP address in values between 0 0 0 0 and 255 255...

Page 57: ...the IP address of the computer assigned to handle unsolicited data generated by SNMP TRAP events generated by the projector such as power state changes projector failure modes a lamp needing to be re...

Page 58: ...t Mail If the settings aren t correct the email alert messages aren t sent or received successfully and warnings and notification messages aren t available to advise of this state Password settings Th...

Page 59: ...application and then use it as described in your application s user guide Crestron RoomView Crestron RoomView Express management software is embedded in the SMART UX80 projector to deliver built in d...

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Page 61: ...rojector power state controls 55 Power state controls 57 Display controls 58 Audio controls 59 System controls 60 Service and support controls 61 Network controls 63 Advanced display controls 65 3D fu...

Page 62: ...cable connects to the projector s serial interface in the following arrangement Pin number Projector s female RS 232 connector 2 Receive data Rx 3 Transmit data Tx 5 Signal Ground GND Serial interfac...

Page 63: ...ER o If you re using a terminal emulation program turn on your program s local echo setting to see characters as you type them Projector programming commands This section documents the projector progr...

Page 64: ...ou to change the current state of one of the projector s operating parameters For numeric values the set command can also use a plus or a minus operator in addition to an equals operator N O T E S l A...

Page 65: ...le at that time These settings are available even when the projector is in Standby mode Usable command by power state Property Valid values Notes Standby idle On get get powerstate on off confirm off...

Page 66: ...get set or get input VGA range of 1 5 HDMI range of 1 5 Composite None Next settable only not gettable A default SMART UX80 projector with no additional accessories has VGA1 HDMI1 and HDMI2 only set o...

Page 67: ...prevents a user from changing the projector amplifier volume via the remote control or any attached control panel set or get volume Numeric value Range 20 20 default 0 This may be displayed to the use...

Page 68: ...um Contains text to be displayed when the emergencyalert function is turned on set or get emergencyalert on off default This will cause the emergencyalermessaget to be displayed on the projector inste...

Page 69: ...projector s digital display processor get get fwvermpu Firmware version for the projector s microprocessor unit get get fwvernet Firmware version for the projector s network module If the network mod...

Page 70: ...ilure3 etc Failures detectable by the projector include the following overtemp fanlock fanDMD fanblower fansystem lamperror colorwheelbreak lampignite lampoverheat lampdriver lampoverhours get gett er...

Page 71: ...or not set or get set or get dhcp on off default When off the projector s network IP address subnetmask gateway and primary DNS values must all be set manually set or get set or get ipaddr A valid IP...

Page 72: ...alues Notes Standby idle On set or get groupname text string These properties aren t used by any of the projector functions They exist only for human reference if desired set or get projectorname text...

Page 73: ...atio 16 9 16 10 UX80 reports 16 10 UX80HD reports 16 9 set or get aspectratio fill default match 16 9 set or get brightness Numeric value Range 0 100 Default 50 set or get contrast Numeric value Range...

Page 74: ...ge 0 3 Default 2 set or get red Numeric value Range 0 100 Default 100 set or get green Numeric value Range 0 100 Default 100 set or get blue Numeric value Range 0 100 Default 100 set or get cyan Numer...

Page 75: ...justing projector settings The remote control s Menu button enables you to access the on screen display to adjust the projector settings I M P O R T A N T Keep your remote control in a safe place beca...

Page 76: ...ful in situations where the source video is cut off V Position Moves the vertical position of the source video up or down from 5 to 5 relative to the projected image Don t adjust this setting unless y...

Page 77: ...rmat Interleaved or Under over Interleaved breaks down the image frame for each eye alternately displaying a line of visual information from each frame Under over concurrently displays horizontally st...

Page 78: ...ire screen by stretching and scaling the source video to match the projector s native resolution and aspect ratio Match Input displays the source video in its native resolution and aspect ratio As a r...

Page 79: ...I 1 USB 1 l HDMI 2 Disabled no associated USB input l VGA 1 USB 2 Network menu Network Activates the projector s RJ45 connector and network features Status Displays the current network status Connecte...

Page 80: ...serial interface on page 53 Projector Name Displays the projector s name as set by an administrator maximum 12 characters You can set the projector s name using the remote management features see Remo...

Page 81: ...the currently displayed video input source VGA HDMI1 HDMI2 or None Resolution Displays the projector s most recently detected video source signal resolution and refresh rate If there is no current vid...

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Page 83: ...MART Board M685ix2 interactive whiteboard system with peripheral devices Video format compatibility Your projector has a native video format and various video format compatibility modes You can change...

Page 84: ...25 Pillarbox 800 600 SVGA 60 4 3 60 317 Pillarbox 800 600 SVGA 72 4 3 72 188 Pillarbox 800 600 SVGA75 4 3 75 Pillarbox 800 600 SVGA 85 4 3 85 061 Pillarbox 832 624 MAC 16 4 3 74 55 Pillarbox 1024 768...

Page 85: ...6i 625i 5 4 15 63 50 Pillarbox 576p 625p 5 4 31 25 50 Pillarbox 720p 750p 16 9 45 59 94 Letterbox 720p 750p 16 9 37 5 50 Letterbox 1080i 1125i 16 9 33 75 59 94 Letterbox 1080i 1125i 16 9 28 13 50 Lett...

Page 86: ...een the projector and the peripheral device that you want to connect Make sure that each cable is long enough has plenty of slack and can be placed safely in your room without presenting a trip hazard...

Page 87: ...onisation between two adjacent systems The two projectors can be connected with a Cat 5 crossover cable to allow the control of the power states through a single interactive whiteboard through the rem...

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Page 89: ...de Byte 1 Byte 2 Byte 3 Byte 4 Input F1 8B CA 14 EB Power F1 8B CA 12 ED Menu F1 8B CA 1B E4 Up F1 8B CA 40 BF Left F1 8B CA 42 BD Enter F1 8B CA 13 EC Right F1 8B CA 43 BC Down F1 8B CA 41 BE Hide F1...

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Page 91: ...to the environment and to human health The crossed out wheelie bin symbol indicates that products should be disposed of in the appropriate recycling stream and not as regular waste Batteries Remote co...

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Page 93: ...67 DNS 48 document cameras 78 dust iv DVDs 78 E electrostatic discharge iv email alerts 49 emergency alerts 47 emissions iv environmental requirements iii F fans 34 47 flickering 37 focus 9 H HD sign...

Page 94: ...48 focusing the image of 9 installing 7 lights and status of 30 locating the serial number on 31 remotely managing 43 53 routing cables from 8 11 troubleshooting 33 using your remote control with 13...

Page 95: ...X80 projector See projector UXGA support 76 V VGA connections 47 VGA support 76 video format compatibility for 75 W warnings iii water and fluid resistance iv webpage management 43 WEEE and Battery Di...

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Page 98: ...SMART Technologies smarttech com support smarttech com contactsupport...

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