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Smappee Plus Installation Manual 

 

Page 1 of 32

 

Version 1.6.2 B, 20-06-2017, rev 4

 

 

 

 

 

 

 

 

 

 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
English 

Version 1.6.2 B 

Date:  20-Jun-2017 

 

 

© 2013-2017 Smappee NV. All rights reserved. 

Specifications are subject to change without notice.  
All product names are trademarks of their respective companies. 

 

Summary of Contents for Smappee Plus

Page 1: ... 1 of 32 Version 1 6 2 B 20 06 2017 rev 4 English Version 1 6 2 B Date 20 Jun 2017 2013 2017 Smappee NV All rights reserved Specifications are subject to change without notice All product names are trademarks of their respective companies ...

Page 2: ...Smappee Plus Installation Manual Page 2 of 32 Version 1 6 2 B 20 06 2017 rev 4 Welcome to Smappee ...

Page 3: ...pply 7 5 Connecting the Voltage Measurement Wires 8 6 Connecting the Current Transformers CTs 11 7 Current Transformer Variants 12 8 Preparing the Internet Connection 13 First Power On 9 Initial Power On of the Smappee Monitor 14 Connecting and Configuring 10 Login to the Smappee App 15 11 Connect to Internet and Cloud 16 12 Troubleshooting Internet and Cloud Access 18 13 Configure the Current Tra...

Page 4: ...ot use damaged current transformer or cables Do not immerse the Product in water or any other liquids Do not expose the Product to heat flame steamy conditions or extreme cold Maintenance Clean only the outside with a dry clean cloth Do not use abrasive agents or solvents Specifications Dimensions 180x130x35mm 7x5 1x1 38 in Weight 300g 10 6 oz Operating temperature 10 50 C 14 122 F Storage tempera...

Page 5: ...t full access to all connectors you should remove the two covers For removing the covers insert a screwdriver at the sides of the covers and carefully pull up the cover Connectors at the Front The picture shows the connectors at the front Power supply Voltage terminal CT connectors 1 to 3 Reset button Connectors at the Back The picture shows the connectors at the back USB port Ethernet port LAN CT...

Page 6: ...1 6 2 B 20 06 2017 rev 4 The Green 8 Pin Connector Block The Smappee is delivered with a green 8 Pin connector block It is used to connect the Smappee power supply measure the voltage of the power phases You can find more details in the following sections ...

Page 7: ...y to the connector marked N Important Requirements Important requirements for the installation The voltage of the power circuit should be in the range of 100 240 Vac A circuit breaker should always be used for the power supply The circuit breaker should be located close to the monitor and be easily reachable The circuit breaker should always be the disconnecting device for the Smappee monitor All ...

Page 8: ...r this also results in the need to connect all lines to the measurement inputs This is particularly true for the input Ln which always needs to be connected to the Neutral line Inputs for Phase and Neutral There are four inputs Input Description L1 L3 Measurement inputs for the voltage and phase of each phase wire Ln Measurement input for the Neutral reference Note To measure the Neutral reference...

Page 9: ... L1 and the Neutral cable 2 Connect the Neutral cable to the Ln L2 and L3 input 3 Connect the phase cable L1 to the L1 input US Split phase 180 1 Identify the two phase wires L1 and L2 and the Neutral wire 2 Connect the Neutral wire to the Ln and L3 connector of the voltage measure terminal 3 Connect the phase cables to the corresponding inputs Phase cable L1 to the connector L1 Phase cable L2 to ...

Page 10: ...nstallation After finalizing the full Smappee installation and while testing the Smappee measurements you should specifically verify the correct wiring of the 8 pin connector block These checks will be explained at a later step during the installation at section Checklist for Correct Configuration on page 29 ...

Page 11: ...urrent Transformers on page 20 Technical details The Smappee Plus has inputs for 9 current transformers The transformers are available in different sizes For all the different sizes please see section Current Transformer Variants on page 12 Instructions First start by attaching the Current Transformers CT around the cables you wish to measure These can be main incoming cables sub feeds feeds from ...

Page 12: ...e type Picture Specs Current Transformer SCT01 T10 50A MC 50A MAX OV 333 mV MAX cable Ø 10 mm 0 39 in Current Transformer SCT01 T16 100A MC 100A MAX OV 666 mV MAX cable Ø 16mm 0 63 in Current Transformer SCT01 T24 200A MC 200A MAX OV 1332 mV MAX cable Ø 24mm 0 94 in Y cable AC YC Y cable for combining two current transformers The length of a CT cable is 1 5 m 4 9 ft Legend MC maximum current MAX O...

Page 13: ...ot connect a USB Wi Fi or 4G dongle External Wi Fi module USB The external Wi Fi module connects the Smappee Plus to a local Wi Fi network It should be plugged in the USB port of the Smappee If you experience problems with the Wi Fi connectivity please consult the Wi Fi checklist You can find the checklist at http support smappee com Search for checklist Important You can only use the module that ...

Page 14: ...ted to the Smappee page 13 5 You understand that the Smappee Plus is not yet completely installed and properly insulated Do not leave the place of installation before completing the installation page 31 Power On Now use the circuit breaker to turn on the power Lights for Network Status Smappee indicates the progress of the power on and the network status by the light Light Description Blue Steady ...

Page 15: ...nd iOS It can be downloaded from the Apple store or the Android marketplace Note The App is not available for Windows smartphones or Windows operating systems Create User Account then Login Once installed open the App and login to your user account or create a new user account Multiple User Multiple Service Locations If you install multiple Smappee Plus monitors at multiple locations make sure tha...

Page 16: ... It will take about 3 minutes page 14 2 Your Smappee Plus is showing a Green Steady Ethernet 3G 4G dongle or Blue Flashing Wi Fi light page 14 3 Your App is installed on your smartphone page 15 4 In the App you are logged in with the correct user name and if applicable at the correct service location page 15 Starting the Installation in the App To start the installation of the Smappee Plus follow ...

Page 17: ...creen We will now configure your Smappee by asking you a few questions about your installation 2 Once you reach this step please hold for a moment and perform a check Make sure that the Smappee shows a Green Breathing light Check Green Breathing Light If this check is OK please continue at section Configure the Current Transformers on page 20 If this check is NOT OK consult the section Troubleshoo...

Page 18: ...ts measuring the power signals even if the configuration is not yet correct It is important that at least one current transformer is connected 5 The App receives real time measurements from the monitor and displays them in the main screen Note The actual values are not yet necessarily correct Some values in the App main screen like 1 W Issues with Local Network Ethernet or Wi Fi If your Smappee Pl...

Page 19: ...Fi network and to be installed on the App Red Steady The monitor is missing connectivity with internet during startup Connection issue Red Flashing The monitor had a previous working internet connection but has now lost connectivity to the internet Orange Steady The Wi Fi hotspot access point has been activated in order to allow the Smappee to receive a new Wi Fi password Orange Flashing Smappee i...

Page 20: ...App during the first installation 2 in the App any time after the installation 3 in the Expert Portal website For simple and straightforward installations you may use the method 1 For more complex installation you may need the method 2 or 3 Please see section Where to Modify the CT configuration on page 21 for more information about how to use these methods Configuration Settings for CTs Each curr...

Page 21: ... explains in which situations each of the configuration methods can be usefully applied Method When to use Expertise level 1 App during installation As a first quick configuration during an installation for simple settings Medium 2 App after installation To repeat or modify the configuration after the initial installation Medium 3 In the Expert Portal website For advanced installations and error d...

Page 22: ...ase use menu item Settings select Smappee Plus then Channel Configuration The app allows you to change the configuration Expert Portal The Expert Portal is a website on the Smappee device that is intended for advanced installers Within the expert portal you find a menu item Channel Configuration where you can configure the current transformers For more details please see section Configure the Smap...

Page 23: ... type the CT is Grid CT measures the total consumption of the installation Off Grid CT measurements are added on top of the total Submeter CT measurements are sub sets within the total For more information regarding this choice please see page 24 Reversed Select this checkbox to invert the direction of the current transformer This option is equivalent to physically re install the CT with the arrow...

Page 24: ...he main circuit board and thus measures the Grid Total Note For each phase L1 L2 L3 there can be only ONE input configured as GRID Bubble in the App or the Dashboard Off grid Measures Extra Power on a separate Circuit Board Indicates that the CT is connected to a separate circuit board that is not connected to the main circuit board The value is ADDED to the total of GRID Consequently the measurem...

Page 25: ...he Smappee Plus Before you can connect at least one Current Transformer needs to be connected to the Smappee Plus Connecting to the Expert Portal The Expert Portal is a web page that is accessible in the local network at the local IP address of the Smappee Example http 192 168 0 1 smappee html You can open the Export Portal through your App Please follow the instructions below Go to the main menu ...

Page 26: ...ion the signal strength serial number etc Advanced Advanced settings and operations Networking Network connection settings Data Log Log of instantaneous values Home Control Not used in the Smappee Plus Configuration menu In the Configuration menu select the type of electrical network In most cases Star is the correct selection three phase networks with neutral Star US Split Phase 180 110 V Only in...

Page 27: ...ays the voltage that is measured at each phase input For details see section Connecting the Voltage Measurement Wires on page 8 Important The voltage values should be approximately the same for each phase Real Time Measurements This block displays the real time measurements and electrical parameters for each input The next paragraph explains these parameters in more detail Details for Parameters T...

Page 28: ...lus Installation Manual Page 28 of 32 Version 1 6 2 B 20 06 2017 rev 4 Connected Current Transformers This block shows on which inputs there is a Current Transformers connected It helps to detect bad connections ...

Page 29: ...mappee has been correctly powered on according to the instructions and checks page 14 2 The Smappee is connected to the Internet and the Smappee cloud This is indicated by a GREEN BREATHING light page 16 3 You see some real time power values in the Bubbles of the App or the Dashboard page 16 4 You have configured the individual CTs either in the App or in the Expert Portal page 20 Checklist for El...

Page 30: ...b meter circuits turn on or off the consumption bubble should change accordingly Make sure it does not display the double power value 5 When appliances in the sub meter circuits turn on or off the correct name should be displayed in the App 6 Perform the checks above for appliances on all three phases Troubleshooting If the checks above show unexpected results please verify the following installat...

Page 31: ...n the cover cap Mounting If you have found a suitable location to mount the Smappee Plus monitor to the wall please remove the cover caps on each side of the Smappee Plus monitor You will see the mounting holes on each side made available to you to facilitate mounting your monitor to the wall Cover Mount the cover cap on the Smappee Plus to cover all electrical connections If you used a voltage ra...

Page 32: ...act Smappee Support Non Urgent support Please send an email to support smappee com Urgent Support For Smappee Partners we offer a hotline specifically for installation support while the partner is on premise 32 56 38 02 56 Europe or 1 408 479 3748 US It is available during business hours Central European Time 6am 11am Eastern Time and 6AM 8AM Pacific Time Training Smappee offers various training c...

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