Operating Manual TRACSCAN 2.0
V2.0, 2022-05
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7.
Troubleshooting
If a measurement or a printout cannot be started or successfully completed, an error message
is displayed.
Figure 14: Error Message
The following table lists all error types, the probable error cause and how the error could be
fixed.
Error
Description
How to fix
Aborted by User
Measurement or Printout has
been aborted by the user.
Battery Low
Measurement or Printout cannot
be started or successfully com-
pleted because the battery volt-
age is less than 11 V.
Charge battery.
Traction Motor
Fault
Traction motor cannot move as in-
tended.
Turn off instrument. Check if rear
wheels can be turned freely.
Test Foot Motor
Fault
Test foot motor cannot move as
intended; test foot cannot be
lifted or lowered.
Contact service.
Wheelspin
Instrument tries to move, but
wheels are spinning.
Make sure that test path is not
blocked and is clean (no sand,
dust, oil, etc.). Clean all wheels be-
fore starting a measurement.
Hardware Not
Supported
Contact service.
Check Backup
Battery/Clock
Real Time Clock has not been set
or has been interrupted.
Contact service.
Clock Not Availa-
ble
Real Time Clock is not available;
probably because the clock’s bat-
tery is low.
Contact service.
