Troubleshooting 5
For parts or assistance, call Simer Customer Service at 1-800-468-7867
Symptom
Possible Cause(s)
Corrective Action
Pump does not run when water flows in
from sink.
Pump unplugged.
Plug pump into outlet.
Outlet unpowered.
Check fuse / breaker.
Pump impeller jammed.
Unplug pump; follow procedure under Maintenance to clear pump.
Sink stopper in drain.
Remove stopper.
Pump runs, but does not empty sink.
Drain clogged.
Clear drain screen.
Clogged discharge line.
Unplug pump, open and clear discharge line.
Shut-off valve closed.
Open shut-off valve slightly.
System discharge line too high or too long.
Unplug pump and reduce height or length of discharge line (11’
max. height).
Check valve installed backwards.
Make sure flow arrow on check valve points away from pump.
Pump cycles on and off when no water is
in the sink.
Check valve not installed.
Unplug pump and install check valve (see Figures 2 and 3).
Check valve jammed.
Unplug pump; open discharge line and clean check valve.
Pump cycles on and off when the sink is at
maximum water flow or is full.
Shut-off valve not adjusted.
See Adjusting the Flow.
Shut-off valve not installed.
Unplug pump and install shut-off valve (see Figures 2 and 3).
Ref .
Part Description
Qty .
Repair Kit PS20-137REP includes:
1
Diaphragm Switch
1
2
Impeller
1
3
Gasket
1
1
2
3
