Warranty and Service
You receive a 3-year warranty on this device from the date of purchase.
If, in spite of our high quality standards, you have reason to complain
about this device, please contact our service hotline.
If it is not possible to deal with your complaint by phone, they will
provide
•
a processing number (RMA number) and
•
an address where you can send your product for repairs under the
warranty.
If you send the device please enclose a copy of the proof of purchase
(till receipt). The device must be packaged securely for transport and the
RMA number must be directly visible. Shipments without an RMA number
can not be processed.
Note:
The warranty applies to material or manufacturing faults.
The warranty does not apply to
• parts subject to wear and tear
• damage to breakable parts such as switches and rechargeable
batteries.
The product is only designed for private and not commercial use.
Improper handling and usage not in accordance with the intended
purpose, use of force and any interventions that are not carried out by
our authorised service centre will render the warranty null and void.
This warranty does not affect your legal rights.
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