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Silicon Graphics Rackable C2112-4G3 User Manual Download Page 76

52

007-5759-001

6: Basic Troubleshooting and Chassis Service

Figure 6-4

Removing a Disk Drive Carrier

Important:  

Regardless of how many hard drives are installed, all drive carriers must remain in 

the drive bays while the system is operating to maintain proper airflow.

Hard Drive Backplane

The hard drives plug into a backplane that provides power, drive ID and bus termination. The 
backplane is already pre-configured, so no jumper or switch configurations are required. 

Caution:  

Use caution when working around the drive backplane. Do not touch the backplane 

with any metal objects and make sure no ribbon cables touch the backplane or obstruct the holes, 
which aid in proper airflow. 

!

!

Summary of Contents for Rackable C2112-4G3

Page 1: ...SGI Rackable C2112 4G3 System User s Guide 007 5759 001 ...

Page 2: ...Rackable is a trademark of Silicon Graphics International in the United States and or other countries worldwide AMD is a registered trademark and Opteron is a trademark of Advanced Micro Devices Inc AMIBIOS is a registered trademark of American Megatrends Inc AMI in the United States and other countries HyperTransport is a licensed trademark of the HyperTransport Technology Consortium InfiniBand i...

Page 3: ...007 5759 001 iii Record of Revision Version Description 001 March 2011 First release ...

Page 4: ......

Page 5: ...mputer systems This guide may be useful to installers and system administrators looking for overview information on the server Chapter Descriptions The following topics are covered in this guide Chapter 1 Introduction Provides an overview of the server s components Chapter 2 Server Installation Provides a quick setup checklist to get the server operational Chapter 3 System Interface Describes seve...

Page 6: ...escribes some basic steps required to troubleshoot your system Additional sections in this chapter are intended to guide you through basic component remove and replace procedures Chapter 7 BIOS Describes the AMI BIOS Setup Utility for the system severboard Appendix A BIOS Error Codes Provides a brief listing of BIOS error code information Appendix B System Specifications Describes system component...

Page 7: ...s by typing man title on a command line SGI systems include a set of Linux man pages formatted in the standard UNIX man page style Important system configuration files and commands are documented on man pages These are found online on the internal system disk or DVD CD and are displayed using the man command For example to display the man page for the xscsidisktest command type the following on a ...

Page 8: ...s fixed space font denotes literal items such as commands files routines path names signals messages and programming language structures variable The italic typeface denotes variable entries and words or concepts being defined Italic typeface is also used for book titles user input This bold fixed space font denotes literal items that the user enters in interactive sessions Output is shown in nonb...

Page 9: ...ront matter of the manual In printed manuals the document number is located at the bottom of each page You can contact SGI in any of the following ways Send e mail to the following address techpubs sgi com Contact your customer service representative and ask that an incident be filed in the SGI incident tracking system Send mail to the following address SGI Technical Publications 46600 Landing Par...

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Page 11: ...Memory 3 Serial ATA 3 PCI Expansion Slots 4 Onboard Controllers Ports 4 Onboard Graphics Controller 4 Optional InfiniBand Connector 4 Other Features 4 Server Chassis Features 5 System Power 5 Serial ATA Drive Subsystems 5 Front Control Panels 5 Serverboard 5 Cooling System 7 2 Server Installation 9 Unpack the System 9 Prepare for Setup 9 Choose a Setup Location 9 Warnings and Precautions 10 ...

Page 12: ...tension 14 Install the Inner Rails 14 Install the Server in a Rack 15 Check the Node Board Setup 16 Access the Chassis 16 Extracting a Serverboard From the Chassis 16 Check the CPUs processors 17 Check the System Memory 17 Install Expansion PCIe Cards 18 Check all Cable Connections and Airflow 18 Check the Drive Bay Setup 18 Check the System Disk Drives 18 Check the Airflow 18 Supply Power to the ...

Page 13: ...ode Board 27 ESD Precautions 28 Unpacking 28 Connecting the Control Panel 28 Serverboard I O Ports 29 Serverboard Details 30 CPUs 30 Memory 30 Chipsets 30 Expansion Slots 30 Serverboard Health Monitoring 31 ACPI Features 31 Individual Serverboard Node I O Ports 31 Serverboard Layout 32 Installing Memory 33 Install DIMMs 33 Memory Support 34 Memory DIMM Layout 34 Memory DIMM Functionality Guideline...

Page 14: ...ecautions 45 Unpacking 46 Control Panel 46 System Fans 46 System Fan Failure 48 Replacing System Fans 48 Removing a Fan 48 Installing a New Fan 48 Drive Bay Installation Removal 50 Accessing the Drive Bays 50 Disk Drive Installation 50 Mounting a Disk Drive in a Drive Carrier 50 Installing Removing Disk Drives 51 Hard Drive Backplane 52 Power Supply 53 Power Supply Failure 53 Removing Replacing th...

Page 15: ...rations 60 Quick Boot 60 Quiet Boot 60 Add On ROM Display Mode 60 Bootup Num Lock 60 Wait for F1 if Error 61 Hit DEL Message Display 61 Watch Dog Function 61 Power Button Function 61 Restore on AC Power Loss 61 Interrupt 19 Capture 61 Processor Clock Options Configuration 61 CPU Configuration 61 CPU Information 62 GART Error Reporting 62 Microcode Update 62 Secure Virtual Machine Mode 62 Power Now...

Page 16: ...able 64 DRAM Timing Config 64 Memory Timing Parameters 65 IOMMU 65 OHCI EHCI HC Device Functions 65 USB 2 0 Controller Mode 65 Legacy USB Support 65 IDE Configuration 65 On Chip SATA Channel 65 On Chip SATA Type 65 SATA IDE Combined Mode 66 PATA Channel Configuration 66 Primary Secondary Third Fourth IDE Master Slave 66 LBA Large Mode 66 Block Multi Sector Transfer 66 PIO Mode 66 DMA Mode 67 S M A...

Page 17: ...Video Controller 69 SuperIO Device Configuration 69 Serial 1 Address 69 Serial 2 Address 69 Serial Port 2 Attribute 69 Remote Access Configuration 70 Remote Access 70 Serial Port Number 70 Serial Port Mode 70 Flow Control 70 Redirection After BIOS POST 70 Terminal Type 70 VT UTF8 Combo Key Support 71 Sredir Memory Display Delay 71 Hardware Health Configuration 71 CPU Overheat Alarm 71 Fan Speed Co...

Page 18: ...3 Mark All Events as Read 74 Clear Event Log 74 SR56x0 RD890S PCIE Error Log 74 Security Menu 74 Change Supervisor Password 74 Change User Password 74 Boot Sector Virus Protection 74 Boot Menu 74 Boot Device Priority 75 Hard Disk Drives 75 Retry Boot Devices 75 Exit Menu 75 Save Changes and Exit 75 Discard Changes and Exit 75 Discard Changes 75 Load Optimal Defaults 76 Load Fail Safe Defaults 76 A...

Page 19: ...Tables 007 5759 001 xix Regulatory Compliance 79 ...

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Page 21: ... 5 1 Control Panel Header Pins 29 Figure 5 2 Serverboard I O Port Locations 29 Figure 5 3 Node Board Basic Layout Features Not to Scale 32 Figure 5 4 DIMM Installation Example 34 Figure 5 5 Single CPU DIMM Layout Example 4 DIMM Configuration 36 Figure 5 6 Dual CPU Serverboard 4 DIMMS per Processor 38 Figure 5 7 C2112 4G3 3 5 inch Hard Disk Drives 40 Figure 5 8 Serverboard Tray Configuration Descri...

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Page 23: ...007 5759 001 xxiii Tables Table 5 1 Single CPU Serverboard Functional DIMM Configurations 35 Table 5 2 Dual CPU Serverboard Functional DIMM Configurations 37 Table A 1 BIOS Error Codes 77 ...

Page 24: ......

Page 25: ...s two main subsystems the 2U server chassis and four one or two processor integrated serverboards In addition to the four serverboards and the chassis various hardware components have been included with the system as listed Four 8 cm chassis fans Up to eight G34 passive CPU heatsinks Four air shrouds one for each serverboard Four riser cards one for each serverboard 12 hard disk drive trays three ...

Page 26: ...2 007 5759 001 1 Introduction Figure 1 1 SGI Rackable C2112 4G3 Server ...

Page 27: ... can have multiple HT links to allow the construction of larger HT fabrics The HT link consists of a point to point x16 link 16 bits that supports 6 4 GT s per link in each direction The HT link is designed to deliver a scalable high performance interconnect between CPUs and CPU to I O devices Memory Each serverboard in the system has 16 DIMM slots eight per processor that support DDR3 1333 1066 8...

Page 28: ...IPMI dedicated LAN port and two gigabit Ethernet ports are also included on each serverboard Onboard Graphics Controller Each serverboard features an integrated Matrox G200 video controller providing a 16MB DDR2 graphics interface through the system VGA connector The Matrox video controller in the 2U server features low power consumption high reliability and superior longevity Optional InfiniBand ...

Page 29: ... connected to a backplane that provides power and control Note that these drives do not support the hot swap capability of RAID drives Front Control Panels There are four separate front control panels one for each of the serverboards Each C2112 4G3 serverboard control panel provides you with system monitoring and control LEDs that indicate system power HDD activity network activity system overheat...

Page 30: ... RMII FE PHY RTL8201N DDR2 SDRAM 64Mb X16bit PSU I2C IPMB VGA RJ45 USB x5 Clock Gen LPC HWM W83795G SR5670 RJ45 RJ45 COM2 COM1 HT3 Link 8 8 x 8 8 6 4GT s HT3 Link 8x8 3 2GT s HT3 Link 8x8 3 2GT s Mellanox ConnectX H8DGT HIBQF DIMM A1 DIMM A0 DIMM B0 DIMM B1 DIMM C0 DIMM C1 DIMM D0 DIMM D1 HT3 Link 16x16 5 2GT s AMD Socket G34 CPU1 DIMM A0 DIMM A1 DIMM B0 DIMM B1 DIMM C0 DIMM C1 DIMM D0 DIMM D1 PCI...

Page 31: ... has an innovative cooling design that includes four 8 cm system cooling fans located in the middle section of the chassis An air shroud system channels the airflow from the fans to efficiently cool each of the serverboards Each power supply module also includes a cooling fan ...

Page 32: ......

Page 33: ...ronment that is well ventilated Avoid areas where heat electrical noise and electromagnetic fields are generated Place the server rack near a grounded power outlet Refer to Warnings and Precautions on page 10 Prepare for Setup The shipping container should include two sets of rail assemblies two rail mounting brackets and the mounting screws that you will use to install the system into a rack Read...

Page 34: ...floor with the full weight of the rack resting on them Failure to do so can result in serious injury or death Warning Attach stabilizers to the rack in single rack installations Failure to do so can result in serious injury or death Warning Couple racks together in multiple rack installations Failure to do so can result in serious injury or death Warning Be sure the rack is stable before extending...

Page 35: ... door and all panels and components on the servers closed when not servicing to maintain proper cooling Rack Mounting Considerations Ambient Operating Temperature If installed in a closed or multi unit rack assembly the ambient operating temperature of the rack environment may be greater than the ambient temperature of the room Therefore consideration should be given to installing the equipment in...

Page 36: ... 4G3 into a rack If the system has already been mounted into a rack refer to Check the Node Board Setup on page 16 There are a variety of rack units on the market which may mean the assembly procedure will differ slightly You should also refer to the installation instructions that came with the rack unit you are using Note This rail will fit a rack between 26 and 33 5 deep Separate the Sections of...

Page 37: ...nstalling the Rack Rails Outer Rack Rails Outer rails attach to the rack and hold the chassis in place The outer rails for the chassis extend between 30 inches and 33 inches 1 2 3 4 Rail Assembly Extending the Rails Quick Release Tab Separating the Inner Rail Extension 5 6 7 ...

Page 38: ...ils in two sections inner rails and inner rail extensions The inner rails are pre attached to the chassis and do not interfere with normal use of the chassis if you decide not to use a server rack The inner rail extension is attached to the inner rail to mount the chassis in the rack Install the Inner Rails Perform the following steps to install the inner rails 1 Place the inner rail extensions on...

Page 39: ...ipment You should now have rails attached to both the server chassis and the rack unit The next step is to install the server into the rack 1 Extend the outer rails as shown in Figure 2 2 2 Align the inner rails of the chassis with the outer rails on the rack 3 Slide the inner rails into the outer rails keeping the pressure even on both sides When the chassis has been pushed completely into the ra...

Page 40: ...f Take care to slowly slide a node in until you hear the click of the locking tab seating itself Access the Chassis 1 Disconnect all power and data cables for the server you will remove from the rack 2 Grasp the two handles on either side and pull the unit straight out of the rack until it locks you will hear a click Note To remove the system from the rack completely depress the locking tabs on th...

Page 41: ...ors Standard factory systems ship with one or two processors installed on each serverboard Each processor needs its own heatsink Check the System Memory Your server system is shipped with system memory installed Make sure all DIMMs are fully seated in their slots For details on adding system memory refer to Chapter 3 ...

Page 42: ...he 3 5 inch hard drives can be installed and removed from the front of the chassis without removing the top chassis cover Depending upon your system configuration your system may have four or more drives installed For detailed information about how to install disk drives see Drive Bay Installation Removal in Chapter 6 Check the Airflow Airflow is provided by four hot swappable 8 cm chassis cooling...

Page 43: ...e 3 1 System Front Components Example Figure 3 2 System Rear Components Example Control Panel Buttons In addition to monitoring the activity and health of specific components using LEDs each serverboard in the system has two buttons located on the front of the chassis a serverboard power on off button and a Unit Identifier UID button Figure 3 3 on page 20 shows an example Node B Node A Node D Node...

Page 44: ...ocated on the lower part of each control panel There is another mirror UID located on the rear of the serverboard When you push either UID button both Rear UID and Front Panel UID LED indicators will illuminate Push either button again to turn off both indicators These UID indicators provide easy identification of a system serverboard that may need service or replacement Control Panel LEDs The ser...

Page 45: ... or is not functioning properly In specific configurations the second power supply module will automatically take the load and keep the system running but the failed module will need to be replaced as soon as possible Refer to Chapter 6 for details on replacing the power supply This LED should be off when the system is operating normally LAN Activity LED When flashing the LAN activity LED see Figu...

Page 46: ...drives fails you may also be notified by your system management software Failure of the system disk supporting a serverboard will mean the serverboard cannot function Please refer to Chapter 6 for instructions on replacing failed drives Replacement of a failed drive should be completed as soon as practicable ...

Page 47: ...always be disconnected from the system when removing or installing main system components such as the memory modules and 3 5 inch hard disk drives When disconnecting power you should first power down the operating system and then unplug the power cords The unit can have more than one power supply cord Disconnect two power supply cords before servicing to avoid electrical shock When working around ...

Page 48: ... with the same or an equivalent type recommended by the manufacturer Check with your service representative if you have any questions Dispose of used batteries according to the manufacturer s instructions Figure 4 1 Installing the Onboard Battery Optional CD DVD ROM Laser Caution If your server uses an optional stand alone USB CD DVD ROM drive the following information is important To prevent dire...

Page 49: ...hassis top cover and any system components that have been removed away from the system or on a table so that they won t accidentally be stepped on While working on the system do not wear loose clothing such as neckties and unbuttoned shirt sleeves which can come into contact with electrical circuits or be pulled into a cooling fan Remove any jewelry or metal objects from your body which are excell...

Page 50: ... the board from the antistatic bag Do not let components or PCBs come into contact with your clothing which may retain a charge even if you are wearing a wrist strap Handle a board by its edges only do not touch its components peripheral chips memory modules or contacts When handling chips or modules avoid touching their pins Put the serverboard and peripherals back into their antistatic bags when...

Page 51: ... the MAC Ethernet address changes If you are using such a product you must request a new license key after replacing the node board Contact your local customer support office http www sgi com support supportcenters html Caution When applicable be sure to re install the chassis cover after you have completed accessing the components inside the server to ensure proper airflow and cooling for the sys...

Page 52: ... power supply the case the mounting fasteners and the node board to chassis ground Unpacking Caution The node board is shipped in antistatic packaging to avoid electrostatic discharge damage Be sure to use ESD precautions when you unpack replacement components for the C2112 4G3 server Failure to do so can result in damage to the equipment Connecting the Control Panel JF1 contains header pins for v...

Page 53: ...he PC 99 specification See Figure 5 2 for an example of the colors and locations of the various I O ports viewed from the rear of the server Figure 5 2 Serverboard I O Port Locations NMI x Key Vcc Vcc Vcc Vcc Vcc Vcc Reset Button Power Button Ground x Key Power On LED HDD LED NIC1 LED NIC2 LED OH Fan Fail LED Power Fail LED Ground Ground 2 1 20 19 ...

Page 54: ...A minimum of one processor must be installed in each serverboard for full function to be supported Memory Up to eight DDR3 DIMMs are supported on single CPU serverboards Up to sixteen DDR3 DIMM slots are supported on each dual CPU serverboard Note Refer to the memory installation information in this guide before installing new memory Check with your authorized sales service representative for appr...

Page 55: ...ion detection ACPI Features Microsoft OnNow available Slow blinking LED for suspend state indicator BIOS support for USB keyboard Wake On LAN WOL Internal external modem ring on Hardware BIOS Virus protection Individual Serverboard Node I O Ports Three SATA ports provided by an on chip SATA controller Jbod supported One Fast UART 16550 compatible serial port Mellonox x4 QDR InfiniBand 40 Gb s lane...

Page 56: ...1 JI2C2 Battery DP1 LE3 LE2 JP3 JTPM1 LE1 UID IPMI_LAN USB0 1 JBT1 VGA COM1 LAN2 LAN1 SLOT1 PCI E 2 0 x16 IPMB P1 DIMM4A P1 DIMM3B P1 DIMM2B P1 DIMM3A P1 DIMM2A P1 DIMM1A P1 DIMM1B USB4 USB2 3 COM2 P2 DIMM1A CPU1 P2 DIMM2A P2 DIMM2B P2 DIMM3A P2 DIMM3B P2 DIMM4A P2 DIMM4B InfiniBand P2 DIMM1B Mellonox Connect X CPU2 BMC NIC AMD SR5670 AMD SP5100 P1 DIMM4B DP2 ...

Page 57: ... with single CPU serverboards Always spread DIMMs across all applicable banks for each CPU Gently press down on the DIMM module until it snaps into place in the slot Repeat for all modules 2 When working with a dual CPU serverboard and 8 or 16 DIMMs install in slots CPU1 DIMM1A CPU1 DIMM2A CPU1 DIMM3A and CPU1 DIMM4A etc Always install in groups of four and in the numerical order of the DIMM slots...

Page 58: ...terleaved 128 bit memory which is faster than non interleaved 64 bit memory See Table 5 1 on page 35 and Table 5 2 on page 37 To remove a DIMM module use your thumbs to gently push the release tabs near both ends of the module see Figure 5 4 This should release it from the slot Figure 5 4 DIMM Installation Example Memory DIMM Layout Each C2112 4G3 serverboard memory bus is a controller array inten...

Page 59: ...maximum memory 8 DIMM configuration all memory slots should be populated Always use DIMMs with the same speed and capacity for best throughput operation Table 5 1 Single CPU Serverboard Functional DIMM Configurations DIMMs CPU Channel 1 Channel 2 Channel 3 Channel 4 4 DIMMs CPU1 P1 1A P1 2A P1 3A P1 4A 8 DIMMs CPU1 P1 1A P1 1B P1 2A P1 2B P1 3A P1 3B P1 4A P1 4B ...

Page 60: ...E3 LE2 JP3 JTPM1 LE1 UID IPMI_LAN USB0 1 JBT1 VGA COM1 LAN2 LAN1 SLOT1 PCI E 2 0 x16 IPMB USB4 USB2 3 COM2 InfiniBand Mellonox Connect X AMD SP5100 DP2 CPU1 CPU2 AMD SR5670 BMC NIC P1 DIMM1A P1 DIMM1B P1 DIMM2A P1 DIMM2B P1 DIMM3A P1 DIMM3B P1 DIMM4A P1 DIMM4B P2 DIMM4B P2 DIMM4A P2 DIMM3B P2 DIMM3A P2 DIMM2B P2 DIMM2A P2 DIMM1B P2 DIMM1A Install DIMMs in these slots ...

Page 61: ...rocessor For a maximum memory 16 DIMM serverboard configuration all memory slots should be populated Always use DIMMs with the same speed and capacity for best throughput operation DIMMs CPU Channel 1 Channel 2 Channel 3 Channel 4 8 DIMMs CPU1 P1 1A P1 2A P1 3A P1 4A CPU2 P2 1A P2 2A P2 3A P2 4A 16 DIMMs CPU1 P1 1A P1 1B P1 2A P1 2B P1 3A P1 3B P1 4A P1 4B CPU2 P2 1A P2 1B P2 2A P2 2B P2 3A P2 3B ...

Page 62: ...1 UID IPMI_LAN USB0 1 JBT1 VGA COM1 LAN2 LAN1 SLOT1 PCI E 2 0 x16 IPMB USB4 USB2 3 COM2 InfiniBand Mellonox Connect X AMD SP5100 DP2 CPU1 CPU2 AMD SR5670 BMC NIC P1 DIMM1A P1 DIMM1B P1 DIMM2A P1 DIMM2B P1 DIMM3A P1 DIMM3B P1 DIMM4A P1 DIMM4B P2 DIMM4B P2 DIMM4A P2 DIMM3B P2 DIMM3A P2 DIMM2B P2 DIMM2A P2 DIMM1B P2 DIMM1A Install DIMMs in these slots Install DIMMs in these slots ...

Page 63: ...ontroller will reduce to the lowest speed DIMM on the channel Two conditions must be met to have a memory speed of 1333 MT s The processor must be capable of supporting 1333 MT s The DIMM must be capable of running at 1333 MT s See the section Configuring DIMM Memory for Best Performance for additional processor memory combination performance tips Configuring DIMM Memory for Best Performance In ad...

Page 64: ...sk drives three per serverboard Install the primary system disk drives from left to right starting in the bottom left bay Figure 5 7 shows the drive trays that are connected with each serverboard and the disk positions Figure 5 8 on page 41 shows the positions of the individual serverboards Important All the 3 5 inch hard disk drive bays must be populated with either a drive or a drive blank to ma...

Page 65: ...n the SGI Rackable C2112 4G3 server is non RAID Serial ATA Jbod This non RAID disk array supports any number of drives between one and three The operating system is placed on the disk drive in location 0 All other drives are data drives Note RAID disk configurations are not supported as standard offerings with the C2112 4G3 Serverboard A Serverboard B Serverboard C Serverboard D ...

Page 66: ...installed must be less than 5 9 inches 15 cm in length Power Supply Functional Rating The C2112 4G3 server default configuration is two power supplies The second power supply acts as a redundant power unit for the server in most configurations The supplies can operate from either 100 140V or 180 240V levels at 50 or 60Hz No tools are required to remove or replace a power supply in the C2112 4G3 se...

Page 67: ...e C2112 4G3 server If the System Does Not Power Up If the system serverboards will not power up when the front power buttons are pushed use the following checklist to identify common sources for the problem Make sure that both ends of each system power cable are firmly connected to the power supply and the corresponding power source s or power distribution unit PDU Check that the LED on each power...

Page 68: ...deo cables and ensure they are properly connected If using an optional PCIe video card check the back of the card for LED activity or a fault indicator Try shutting down the system reseating the PCIe card and rebooting If you cannot get a video signal after trying basic solutions contact your support provider Memory Errors If your system experiences memory related errors try these basic troublesho...

Page 69: ...s Electrostatic discharge ESD can damage electronic components To prevent damage to any printed circuit boards PCBs it is important to handle them very carefully The following measures are generally sufficient to protect your equipment from ESD damage Precautions Use a grounded wrist strap designed to prevent static discharge Touch a grounded metal object before removing any board from its antista...

Page 70: ...inform you of system status See Chapter 3 for details on the LEDs and the control panel buttons Details on JF1 can be found in Chapter 5 System Fans Four 8 cm hot swap fans provide the cooling for the system It is very important that the chassis top cover is properly installed and making a good seal in order for the cooling air to circulate properly through the chassis and cool the components To a...

Page 71: ...System Fans 007 5759 001 47 Figure 6 1 System Cooling Fan Assembly Locations ...

Page 72: ...luggable Note that the server should never be run for an extended period of time with the cover removed 3 Locate and unplug the fan s power supply cable from the system backplane 4 Pull the fan housing up and out of the system chassis see Figure 6 2 on page 49 5 Push the fan up from the bottom and out of the top of the housing Installing a New Fan 1 Install the replacement fan 8 cm 12 volt fan int...

Page 73: ...System Fans 007 5759 001 49 Figure 6 2 Fan Replacement Example ...

Page 74: ...d drive remove replace instructions Note You must use approved standard 1 inch high SATA 3 5 inch hard disk drives in the system Disk Drive Installation The drives are mounted in drive carriers to simplify their installation and removal from the chassis These carriers also help promote proper airflow for the drives For this reason even empty carriers without hard drives installed must remain in th...

Page 75: ...on located beside the drive s LEDs 2 Swing the handle fully out and use it to pull the drive carrier straight out see Figure 6 4 Note RAID support enabling hot plug capability of the 3 5 inch hard disk drives is not an SGI supported configuration for the C2112 4G3 server 3 Place the drive on a static free surface or in a static free container ...

Page 76: ...g to maintain proper airflow Hard Drive Backplane The hard drives plug into a backplane that provides power drive ID and bus termination The backplane is already pre configured so no jumper or switch configurations are required Caution Use caution when working around the drive backplane Do not touch the backplane with any metal objects and make sure no ribbon cables touch the backplane or obstruct...

Page 77: ...on without interruption The PWR Fail LED will illuminate and remain on until the failed unit has been replaced Removing Replacing the Power Supply If the server is continuing to work with only the second power supply you do not need to shut down the system to replace the failed unit In most configurations the second power supply module will keep the system up and running while you obtain a replace...

Page 78: ...oval Example Installing a New Power Supply 1 Replace the failed hot swap unit with another identical power supply unit 2 Push the new power supply unit into the power bay until you hear a click 3 Secure the locking tab on the unit 4 Finish by plugging the AC power cord back into the unit ...

Page 79: ... the left of the PCIe slot see Figure 6 6 for an example 3 Slide the rectangular PCIe retention tab to the left Figure 6 6 PCIe Retention Screw and Tab 4 Grasp the serverboard s circular handles at either end and simultaneously push inward on the tab beneath each handle see Figure 6 7 on page 56 for an example 5 Pull the serverboard tray out until the PCIe riser card is fully visible 6 Remove the ...

Page 80: ...56 007 5759 001 6 Basic Troubleshooting and Chassis Service 9 Slide the serverboard tray gently back into the system until it clicks into place Figure 6 7 Extracting a Serverboard ...

Page 81: ... the system is booting up Note In most cases the Delete key is used to invoke the AMI BIOS setup screen There are a few cases when other keys are used such as F1 F2 ESC etc Each main BIOS menu option is described in this manual The Main BIOS setup menu screen has two main frames The left frame displays all the options that can be configured Grayed out options cannot be configured Options in blue c...

Page 82: ... at the appropriate time during system boot Starting the Setup Utility Normally the only visible Power On Self Test POST routine is the memory test As the memory is being tested press the Delete key to enter the main menu of the AMI BIOS Setup Utility From the main menu you can access the other setup screens An AMI BIOS identification string is displayed at the left bottom corner of the screen bel...

Page 83: ...b key or the Arrow keys to move between fields The date must be entered in DAY MM DD YYYY format The time is entered in HH MM SS format Please note that time is in a 24 hour format For example 5 30 A M appears as 05 30 00 and 5 30 P M as 17 30 00 BIOS Build Version This item displays the BIOS revision used in your system BIOS Build Date This item displays the date when this BIOS was completed AMI ...

Page 84: ...ed Size Available Size Advanced Setup Configurations Boot Feature Configurations Quick Boot If Enabled this option will skip certain tests during POST to reduce the time needed for the system to boot up The options are Enabled and Disabled Quiet Boot If Disabled normal POST messages will be displayed on boot up If Enabled this display the OEM logo instead of POST messages Add On ROM Display Mode T...

Page 85: ...restart when it isn t active for more than 5 minutes Options include Enabled and Disabled Power Button Function Use this option to select the mode for the power button when it is turned off Options include 4 Seconds Override or Instant Off Restore on AC Power Loss This option sets the action the system will take if there is an AC power loss to the system Options include Power Off Power On or Last ...

Page 86: ...on Processors GART Error Reporting This option should remain disabled for normal operation The driver developer may enable this option for testing purposes Options are Enabled or Disabled Microcode Update This setting Enables or Disables microcode updating Secure Virtual Machine Mode This setting is used to Enable or Disable SVM Power Now This setting is used to Enable or Disable the AMD Power Now...

Page 87: ...ailable devices A device that is in parenthesis has been disabled in the corresponding type menu Hard Disk Drives This feature allows you to specify the boot sequence from the list of available 3 5 inch hard disk drives A device that is in parenthesis has been disabled in the corresponding type menu Advanced NorthBridge Chipset Control and Configuration Memory Configuration Bank Interleaving Selec...

Page 88: ...This submenu sets the level of ECC protection Options include Disabled Basic Good Super Max and User Selecting User activates the other options for user setting Note The Super ECC mode dynamically sets the DRAM scrub rate so all of memory is scrubbed in 8 hours DRAM ECC Enable This setting allows hardware to report and correct memory errors automatically maintaining system integrity Options are En...

Page 89: ...ing to configure the USB 2 0 Controller in either Hi Speed 480 Mps or Full Speed 12 Mps mode Options include Enabled Hi Speed Mode or Disabled Full Speed Mode Legacy USB Support Select Enabled to enable the support for USB Legacy Disable Legacy support if there are no USB devices installed in the system Auto disabled Legacy support if no USB devices are connected The options are Disabled Enabled a...

Page 90: ... and to the device occur multiple sectors at a time if the device supports it The options are Auto and Disabled PIO Mode PIO Programmable I O mode programs timing cycles between the IDE drive and the programmable IDE controller As the PIO mode increases the cycle time decreases The options are Auto 0 1 2 3 and 4 Select Auto to allow BIOS to auto detect the PIO mode Use this value if the IDE disk d...

Page 91: ... AMI BIOS to use the S M A R T to support hard drive disk The options are Disabled Enabled and Auto 32 Bit Data Transfer Select Enabled to activate the function of 32 Bit data transfer Select Disabled to deactivate the function The options are Enabled and Disabled IDE Detect Timeout Sec Use the keys to adjust and select the time out for detecting ATA ATAPI devices The default value is 35 PCI PNP S...

Page 92: ... onboard InfiniBand controller Onboard VGA Controller This option Enables or Disables the onboard VGA controller Onboard LAN Controller This option Enables or Disables the onboard LAN controller ROM Scan Ordering This setting determines which kind of option ROM activates prior to another Options include Onboard First and Addon First PCIE X16 Slot 1 These settings Enable or Disable the specified PC...

Page 93: ...tion is set to Disabled the serial port physically becomes unavailable Select 3F8 IRQ4 to allow the serial port to use 3F8 as its I O port address and IRQ 4 for the interrupt address Options include Disabled 3F8 IRQ4 3E8 IRQ4 and 2E8 IRQ3 Serial 2 Address This option specifies the base I O port address and Interrupt Request address of serial port 2 Select Disabled to prevent the serial port from a...

Page 94: ...e the selected port is enabled Serial Port Mode Selects the serial port settings to use Options are 115200 8 n 1 57600 8 n 1 38400 8 n 1 19200 8 n 1 and 09600 8 n 1 Flow Control Selects the flow control to be used for console redirection Options are None Hardware and Software Redirection After BIOS POST Options are Disable no redirection after BIOS POST Boot Loader redirection during POST and duri...

Page 95: ...he user to determine how the system will control the speed of the onboard fans The options are Full Speed FS Max Cooling Performance PF Better Cooling Balanced BL Balance between performance and energy saving Energy Saving ES Lower Power and Noise Other items in the submenu are systems monitor displays for the following information CPU 1 Temperature CPU 2 Temperature NB Temperature VRD1 Temperatur...

Page 96: ...ons for IPMI configuration View BMC System Event Log Pressing the Enter key will open the following settings Use the and keys to navigate through the system event log Clear BMC System Event Log Selecting this and pressing the Enter key will clear the BMC system event log Set LAN Configuration Use the and keys to choose the desired channel number This displays Channel Number and Channel Number Stat...

Page 97: ...nly The current Gateway address in the BMC is shown MAC Address In the field provided here enter the MAC address in the hex form of xx xx xx xx xx xx with xx in hex form only The current MAC address in the BMC is shown Subnet Mask In the field provided here enter the Subnet address in the decimal form of xxx xxx xxx xxx with xxx having a value of less than 256 and in decimal form only The current ...

Page 98: ...n and press Enter to access the sub menu and then type in the password Change User Password Select this option and press Enter to access the sub menu and then type in the password Boot Sector Virus Protection This option is near the bottom of the Security Setup screen Select Disabled to deactivate the Boot Sector Virus Protection Select Enabled to enable boot sector protection When Enabled AMI BIO...

Page 99: ... include Enabled and Disabled Exit Menu Select the Exit tab from AMI BIOS Setup Utility screen to enter the Exit BIOS Setup screen Save Changes and Exit When you have completed the system configuration changes select this option to leave BIOS Setup and reboot the computer so the new system configuration parameters can take effect Select Save Changes and Exit from the Exit menu and press Enter Disc...

Page 100: ...ally load the Optimal Defaults as the BIOS Settings The Optimal settings are designed for maximum system performance but may not work best for all computer applications Load Fail Safe Defaults To set this feature select Load Fail Safe Defaults from the Exit menu and press Enter The Fail Safe settings are designed for maximum system stability but not maximum performance ...

Page 101: ... up procedure If a fatal error occurs you should consult with your system manufacturer for possible repairs These fatal errors are usually communicated through a series of audible beeps The numbers on the fatal error list see Table A 1 correspond to the number of beeps for the corresponding error Table A 1 BIOS Error Codes Beep Code Error Message Description 1 beep Refresh Circuits have been reset...

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Page 103: ...g Regulatory Compliance Electromagnetic Emissions FCC Class A EN 55022 Class A EN 61000 3 2 3 3 CISPR 22 Class A Electromagnetic Immunity EN 55024 CISPR 24 EN 61000 4 2 EN 61000 4 3 EN 61000 4 4 EN 61000 4 5 EN 61000 4 6 EN 61000 4 8 EN 61000 4 11 Safety CSA EN IEC UL 60950 1 Compliant UL or CSA Listed USA and Canada CE Marking Europe California Best Management Practices Regulations for Perchlorat...

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