8
CLEANING AND MAINTENANCE
CAUTION: Prior to cleaning or maintaining your steamer, isolate the unit
by removing the cord from the power socket and avoid immersing the unit in
water.
1) Wipe steamer with soft cloth when/if necessary.
Product Specs:
Voltage supply:
120V, 60 Hz
Output:
1200 W
Water tank capacity:
max. 9.5
fl
oz.
Cord:
23 ft.
Weight:
3.2 lbs.
Protection class:
2
CUSTOMER SUPPORT
For problems with your Visio Window Steam Cleaner, please refer to Troubleshooting
guide. Additional inquiries should be directed to our Customer Service department by
calling 1-888-574-3662 or by e-mail to: [email protected].
You may purchase replacement accessories on our website at:
www.buysiennaproducts.com
PROBLEM
SOLUTION
No steam
• Ensure locking steam trigger is in the ON position.
• Ensure steamer power cord is correctly plugged into a 120V
AC power outlet only.
• Ensure circuit breaker is operational.
• Try operating steamer from another power outlet.
• If unit is still not working, call customer service at 1-888-574-
3662.
• Ensure water tank is full.
• Calcium and mineral deposits can build up and impact the
performance of your steamer, use distilled water if necessary.
Steamer is leaking
water
• This is due to condensation from the difference in
temperatures, wipe with dry cloth.
TROUBLESHOOTING
CAUTION: Prior to assessing your steamer, isolate the unit by removing
the cord from the power socket.
