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TROUBLESHOOTING

       CAUTION: Prior to cleaning or maintaining your steam mop, isolate the 
unit by removing the cord from the power socket.

PROBLEM

SOLUTION

LED is not on

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Ensure steamer power cord is correctly plugged into a

  120V AC power outlet only.

Ensure circuit breaker is operational.
Try operating steamer from another power outlet.
If unit is still not working, call customer service at

  1-888-574-3662.

No steam

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Ensure water tank is full.
Calcium and mineral deposits can build up and impact

  the performance of your steamer, use distilled water
  if necessary.

Pale residue left on floor

This can be caused by leaving the steamer in the

  same spot for too long. Residue can be removed with
  household white vinegar or a decalcifying product.

Alternatively, reheat the area for one minute to

  remove residue (do not overheat area.)

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Steamer is leaking water all
over the floor

Floors are cloudy, streaky or
spotty after mopping floor

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Be sure to use light detergent when cleaning mop

  pads, any residue on pad may be transferred onto
  floor.

Replace cloth pad with a new; clean one for effective

  cleaning.

If initial use of steamer, past cleaning products may

  have left a residue on your floor, continue to go over
  effected area until there is not residue or steaks left
  behind.

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The microfiber cloth pad may be overused and needs

  to be changed out with additional cloth pad(s)
  provided. Cloth pads can be cleaned in washer/dryer.
  Over time, however, the cloth pads can start to wear. 

Be sure microfiber cloth pad is attached properly.
If the unit should continue to leak water, unplug and

  wait 5 minutes before trying again.

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CUSTOMER SUPPORT

For problems with your Sienna Steam Mop, please refer to Troubleshooting guide. 
Additional inquiries should be directed to our Customer Service department by calling 
1-888-574-3662 or by e-mail to: [email protected]
 
You may purchase replacement pads and accessories on our website at: 
www.buysiennaproducts.com. 

Summary of Contents for SSM-3003

Page 1: ...INSTRUCTION MANUAL Vibe Steam Mop SSM 3003 ...

Page 2: ...not need chemicals in order to use our products not only will you see the savings in your wallet but you have provided a safer place for you and your family to live in We encourage you to improve your way of life better the environment and spend time enjoying your clean chemical free floor Vibe The Vibe Steam Mop is an innovative product that cleans and sanitizes your home by harnessing the natura...

Page 3: ...tlets Do not immerse the steamer in water or other liquids Do not handle steamer with wet hands Do not pull power cord to disconnect appliance from socket or use cord as a handle Be sure to keep cord away from heat water and sharp edges Do not use if cord or plug is damaged Do not use extension cords or outlets with inadequate current carrying capacity Do not use steamer on any steam sensitive mat...

Page 4: ... G H I J K L HANDLE HANDLE CORD WRAP QUICK RELEASE CORD WRAP LOWER CORD WRAP LOWER HANDLE TUBE WATER TANK LED STEAMER BODY STEAMER HEAD CLOTH PAD MEASURING CUP CARPET GLIDER KEY FEATURES A C D E F G H I J K L 3 B ...

Page 5: ...water tank cap and fill with cool tap water by using measuring cup provided Please see Note below Secure steamer head with screw provided until fully tightened use Philips screwdriver NOTE Attaching the handle to the lower handle tube requires moderate force and constant pressure as the pieces are designed to fit snug together It is suggested to place the partially assembled handle perpendicular o...

Page 6: ...LET UNIT STAND ON ANY WOOD FLOOR FOR AN EXTENDED PERIOD OF TIME THIS MAY CAUSE THE WOOD GRAIN TO RISE IT IS RECOMMENDED THAT A SECTION BE TESTED IN AN ISOLATED AREA OF THE FLOOR IT IS ALSO RECOMMENDED THAT YOU CHECK THE USE AND CARE INSTRUCTIONS FOR CLEANING FROM THE FLOOR MANUFACTURER TO ENSURE STEAM CLEANING IS ACCEPTABLE FOR YOUR FLOOR 8 Pull down on handle to release and unlock steam for use T...

Page 7: ...NEVER RUN THE STEAMER WITHOUT WATER 12 When you finish cleaning unplug power cord from outlet Be sure to empty water tank and carefully remove cloth pad from steamer head Store the unit upright in a dry area or hang it by the storage hook CAUTION The cloth pad may be very hot Carpet Glider 13 Lay carpet glider on the floor in an upright position with the triangular flat surface facing downward Pla...

Page 8: ...e unit in water 1 The microfiber cloth pads can be machine washed in hot water and tumble dry Do not use bleach or fabric softener Allow to dry fully before use 2 Wipe steamer with soft cloth when if necessary Product Specs Pads SSM 3003 CP 2PK Voltage supply 120 60 Hz Output 1500 W Water tank capacity max 10 fl oz Cord 16 4 ft Weight 3 2 lbs Protection class 2 7 ...

Page 9: ...rs are cloudy streaky or spotty after mopping floor Ÿ Ÿ Ÿ Be sure to use light detergent when cleaning mop pads any residue on pad may be transferred onto floor Replace cloth pad with a new clean one for effective cleaning If initial use of steamer past cleaning products may have left a residue on your floor continue to go over effected area until there is not residue or steaks left behind Ÿ Ÿ Ÿ T...

Page 10: ...ed by a repair person not authorized by the manufacturer This warranty is effective only if the product is purchased and operated in the USA or Canada and does not extend to any units which have been used in violation of written instructions furnished by the manufacturer or to units which have had the serial number removed altered defaced or rendered illegible Performance During the limited warran...

Page 11: ...defects or failure of performance or product failure under any theory of tort contract or commercial law including but not limited to negligence gross negligence strict liability breach of warranty and breach of contract ANY IMPLIED WARRANTIES OBLIGATIONS OR LIABILITIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE SHALL BE LIMITED TO THE...

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