ONE YEAR LIMITED WARRANTY
Our Sienna product warranty extends only to the original customer purchaser of the
product. It is warranted by the manufacturer to be free from all defects in materials or
workmanship for a period of one year from the date of original purchase. This warranty
is subject to the following conditions, exclusions and exceptions.
Exclusions:
This warranty does not cover normal wear and tear of parts and does not apply to any
product that has been tampered with or used for commercial purposes. This warranty
does not cover damage cause by misuse, abuse or negligent handling or damage
due to mishandling in transit or shipping. This warranty does not cover damage or
defects caused by or resulting from repairs, service or alterations to the product or
any of its parts, which have been performed by a repair person not authorized by the
manufacturer. This warranty is effective only if the product is purchased and operated in
the USA, and does not extend to any units which have been used in violation of written
instructions furnished by the manufacturer, or to units which have had the serial number
removed, altered, defaced or rendered illegible.
Performance:
During the limited warranty period, the manufacturer will, at its option, repair or replace
free of charge a defective product or part that is covered by this warranty. As a matter
of warranty policy, the manufacturer will not refund the purchase price. A repaired or
replacement product will be covered by this warranty for the balance of the initial one
year warranty period.
To contact Customer Service:
Write: Anvid Products, Inc.
1401-1499 Greenville Rd.
Livermore, CA 94550
E-mail: [email protected]
Call: 1-888-5SIENNA (1-888-574-3662)
Please refer to your product name and model number when contacting Customer
Service.
Customer Service will give you further instructions for returning a defective product for
repair or replacement. When returning a defective product, carefully pack the item to
avoid damage in shipping, the manufacturer cannot assume responsibility for loss or
damage during incoming shipment. We recommend that you insure the package, as
damage in shipping including the shipping cost is not covered under our warranty. Be
sure to include the following items with your product: any accessories related to the
product, a completed warranty form, and a copy of your sales receipt or other proof of
purchase to determine warranty status. C.O.D. shipments cannot be accepted.
11
