Siemens WM6HXK0ODN, User Manual And Assembly Instructions

Page: 61 / 72

Troubleshooting
en
61
Fault Cause troubleshooting
Drum does not turn, water
does not flow in. Load detection is active.
▶
Not a fault – no action required.
Note: The load detection can take up
to two minutes.
Heavy foam build-up Detergent dosage is too
high.
▶
Immediate measure: Mix one table-
spoon of fabric softener with 0.5
litres of water and pour the mixture
into the compartment for manual
dosing (not for outdoor clothing,
sportswear or items stuffed with
down).
▶
If intelligent dosing is activated, re-
duce the "basic dosage"
→
Page 42 .
▶
If you dose manually, reduce the
amount of detergent for the next
washing cycle with the same load.
cannot be actuated. Intelligent dosing is not in-
tended for this programme.
▶
Not a fault – no action required.
Programme progress does
not allow intelligent dosing. No remedial action possible.
Noise
Fault Cause troubleshooting
Rushing, hissing noise. Water is flushed under pres-
sure into the detergent
drawer.
▶
Not a fault – normal operating
noise.
Longer, whirring noise be-
fore the start of the wash
cycle or fabric softening. Intelligent dosing system dis-
penses detergent or care
products.
▶
Not a fault – normal operating
noise.
Brief whirring noise after
switching on the appliance. Intelligent dosing system
carries out a function test.
▶
Not a fault – normal operating
noise.
Loud noises during the spin
cycle. Appliance is not correctly
aligned.
▶
Aligning the appliance
The appliance feet are not
fixed.
▶
Secure the appliance feet. Aligning
the appliance
Transit bolts have not been
removed.
▶
Removing the transit bolts
Banging noises, rattling in
the drain pump. Foreign bodies have got into
the drain pump.
▶
→
"Cleaning the drain pump",
Page 51