TroubleshootingNL
17 Troubleshooting
You can remedy minor faults on the device yourself. Before contacting customer
service, please refer to the troubleshooting information. This way you avoid
unnecessary costs.
WARNING
Risk of electric shock! Improper repairs
are dangerous.
▶
Only trained specialist personnel may carry out repairs on the device.
▶
Only original spare parts may be used for repair of the device.
▶
If the power cord of this appliance is damaged, it must be replaced by the
manufacturer, its service agent or a similarly qualified person in order to avoid
a hazard.
Malfunction
Cause and Troubleshooting
The display is off and
Start/Refill
flashes.
The energy saving mode is active.
▶
PressStart/Refill aThe
display lights up again.
.
"E:30 / -80"
Drain pipe or water drain hose is clogged.
▶
Clean the drain pipe and the water drain hose.
Drain pipe or water drain hose is kinked or
pinched.
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Make sure that the drain pipe and the water
drain hose are not kinked or pinched.
Drain pump is clogged.
▶
"Cleaning the drain pump", page 37
Water drain hose is connected too high.
▶
Install the water drain hose at a maximum height of 1
meter.
Pump cover not assembled correctly.
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Assemble the pump cover correctly.
Detergent dosage is too high.
▶
Immediate measure: mix a tablespoon of fabric softener
with 0.5 l of water and pour this mixture into the left
compartment (not for outdoor, sportswear and down
textiles).
▶
Reduce the amount of detergent for the next wash
with an equal load.
Unauthorized extension mounted on the water drain
hose.
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