39
Faults, what to do?
Faults
Cause/Remedy
Water is running out. – Correctly attach/replace drainage hose.
– Tighten screw-fitting on the supply hose.
Water not flowing in.
Detergent not
washed in.
–
Start
/Reload
Ü
not selected?
– Tap not open?
– Filter blocked? Clean the filter.
– Supply hose kinked or jammed?
Washing-machine
door cannot be
opened.
– Safety function active. Stop programme?
–
Rinse Hold
$
(without final spin) selected?
– Can be opened via emergency release only?
Programme does
not start.
–
Start
/Reload
Ü
or
Finished in
time selected?
– Door closed?
– Childlock active? Deactivate.
Detergent solution is
not drained.
–
Rinse Hold
$
(without final spin) selected?
– Clean the drain pump.
– Clean outlet pipe and/or drainage hose.
Water not visible in
the drum.
Not a fault – water below the visible area.
Spin result not
satisfactory.
Washing wet/too
damp.
– Not a fault – unbalanced load detection system has stopped the
spin cycle, washing unevenly distributed.
Distribute small and large items of washing in the drum.
–
Less Ironing
æ
selected?
– Too low speed selected?
Spin cycle actuated
several times.
Not a fault – unbalanced load detection system adjusts imbalance.
Residual water in the
dispenser for care
product.
– Not a fault – effect of the care product not impaired.
– If required, clean insert.
Odour formation in
the washing
machine.
Run
Cottons 90 °C
programme without washing.
Use standard detergent.
Loud noise
formation, vibrations
and “wandering”
during spin cycle.
– Appliance aligned?
Align the appliance.
– Appliance feet fixed?
Secure appliance feet.
– Transportation safety devices removed?
Remove transportation protection devices.