Washing machine
WM14XGH5GB
en
User manual and installation instructions
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Siemens Home Appliances
Page 1: ...e WM14XGH5GB en User manual and installation instructions Register your product on My Siemens and discover exclusive services and offers siemens home bsh group com welcome The future moving in Siemens Home Appliances ...
Page 2: ... the appliance to the electricity supply 16 5 Familiarising yourself with your appliance 17 5 1 Appliance 17 5 2 Detergent drawer 18 5 3 Control panel 18 5 4 Operating logic 18 6 Before using for the first time 19 6 1 Starting an empty washing cycle 19 7 Display 21 8 Buttons 24 9 Programmes 26 10 Accessories 30 11 Laundry 30 11 1 Preparing the laundry 30 12 Detergents and care products 31 12 1 Det...
Page 3: ...appliance network settings 37 15 7 Remote start 37 15 8 Remote diagnostics 37 15 9 Data protection 37 16 Basic settings 38 17 Cleaning and servicing 38 17 1 Cleaning the drum 38 17 2 Cleaning the detergent drawer 38 17 3 Cleaning the drain pump 39 17 4 Cleaning the intake open ing in the rubber gasket 42 18 Troubleshooting 43 18 1 Emergency release 51 19 Transportation storage and disposal 51 19 1...
Page 4: ...ucts suitable for washing machines In private households and in enclosed spaces in a domestic en vironment Up to an altitude of max 4000 m above sea level 1 3 Restriction on user group This appliance may be used by children aged 8 or over and by people who have reduced physical sensory or mental abilities or inadequate experience and or knowledge provided that they are supervised or have been inst...
Page 5: ...e e g a timer or remote control When the appliance is installed the mains plug of the power cord must be freely accessible If free access is not possible an all pole isolating switch must be installed in the permanent elec trical installation according to the installation regulations When installing the appliance check that the power cable is not trapped or damaged If the insulation of the power c...
Page 6: ...i ances may tip over WARNING Risk of suffocation Children may put packaging material over their heads or wrap themselves up in it and suffocate Keep packaging material away from children Do not let children play with packaging material CAUTION Risk of injury The appliance may vibrate or move when in use Place the appliance on a clean even solid surface Align the appliance using the appliance feet ...
Page 7: ... use the appliance in enclosed spaces Never expose the appliance to intense heat or humidity Do not use steam or high pressure cleaners hoses or sprays to clean the appliance WARNING Risk of harm to health Children can lock themselves in the appliance thereby putting their lives at risk Do not install the appliance behind a door as this may obstruct the appliance door or prevent it from opening Wi...
Page 8: ...t on or lean against the open door Do not sit on or lean against the appliance door Do not place any objects on the appliance door Reaching into the drum while it is still turning may cause hand in juries Wait for the drum to come to a complete stop before reaching inside CAUTION Risk of scalding When you wash at high temperatures the detergent solution gets hot Do not touch the hot detergent solu...
Page 9: ...ust be re placed by the manufacturer the manufacturer s Customer Ser vice or a similarly qualified person in order to prevent any risk An ingress of moisture can cause an electric shock Do not use steam or high pressure cleaners hoses or sprays to clean the appliance WARNING Risk of injury The use of non original spare parts and non original accessories is dangerous Only use the manufacturer s ori...
Page 10: ... elements such as adapters exten sions valves or similar Make sure that the valve housing for the water inlet hose does not come into contact with its sur roundings and is not subjected to any external forces Ensure that the inner diameter of the water tap is at least 17 mm Make sure that the length of the thread on the connection to the water tap is at least 10 mm If the water pressure is too hig...
Page 11: ... programme set tings for a programme the display shows the expected consumption Add detergent based on the laun dry s degree of soiling a For light to normal soiling a smal ler amount of detergent is suffi cient Observe the dosage recom mendation from the detergent manufacturer Reduce the washing temperature for lightly and normally soiled laundry a At lower temperatures the appli ance consumes le...
Page 12: ...ation Page 31 4 Remove any accessories from the drum 5 Close the appliance door 4 2 Contents of package After unpacking all parts check for any damage in transit and complete ness of the delivery ATTENTION If the appliance is operated with in complete or defective accessories the appliance may not be able to op erate properly or this may result in material damage or damage to the appliance Do not ...
Page 13: ...ard minimum thickness of 30 mm which is screwed tightly to the floor Kitchen unit Only install the appliance under neath a continu ous worktop that is securely con nected to adja cent cabinets Required niche width 60 cm Installation loca tion Requirements Against a wall Do not trap the hoses between the wall and the appliance ATTENTION Residual water may freeze Freezing residual water may damage t...
Page 14: ...ransit bolts with a WAF 13 wrench 3 Pull the power cable out of the holder 4 Remove the 4 sleeves 5 Put on the 4 cover caps 6 Press down on the 4 cover caps 4 5 Removing the transport struts 1 Unscrew and remove the screws in the vertical transport struts using a T20 screwdriver ...
Page 15: ...rical AquaStop valve in water 1 Connect the water inlet hose to a tap 26 4 mm 3 4 2 Open the water tap carefully and check that the connection points are tight Water outlet connection types This information is intended to help you to connect this appliance to the water outlet ATTENTION When draining the water outlet hose is subject to water pressure and may come loose from the installed con nectio...
Page 16: ... direction 2 To align the appliance turn the ap pliance feet Check that the appli ance is level using a spirit level All appliance feet must stand firmly on the ground 3 Screw the lock nuts tightly against the housing using a WAF 17 wrench In doing so hold the foot tight and do not adjust its height 4 8 Connecting the appliance to the electricity supply 1 Insert the mains plug of the appli ance s ...
Page 17: ...an find an overview of the parts of your appliance here 1 2 4 7 3 5 9 8 8 6 On certain models specific details such as the colour and shape may differ from those pictured 1 Maintenance flap for the drain pump Page 39 2 Door 3 Detergent drawer Page 18 4 Control panel Page 18 5 Water outlet hose Page 15 6 Transport struts Page 14 7 Power cord Page 16 8 Transit bolts Page 13 9 Water inlet hose Page 1...
Page 18: ...fing agent 3 Compartment I Detergent for prewash Hygiene detergent 5 3 Control panel You can use the control panel to configure all functions of your appliance and to obtain information about the operating status 3 3 2 4 1 1 1 Programmes 2 Programme selector Page 31 3 Buttons Page 24 4 Display Page 21 5 4 Operating logic Main menu To select programme settings press the buttons above or below the s...
Page 19: ...ting is activated the display shows The selection does not need to be confirmed again The sub menu closes automatically after a few seconds Before using for the first time 6 Before using for the first time Before using for the first time Prepare the appliance for use 6 1 Starting an empty wash ing cycle Your appliance was inspected thor oughly before leaving the factory To remove any residual wate...
Page 20: ...ergent recom mended by the detergent manufac turer for light soiling Do not use detergent suitable for woollens or delicates 6 Push in the detergent drawer 7 Press Start Reload to start the pro gramme a The display shows the remaining programme duration 8 Start the first wash cycle or press to switch off the appliance Basic operation Page 31 ...
Page 21: ...n or programme time remaining 10 h 1 Ready in time Buttons Page 24 10 0 kg 1 Recommended load The maximum load capacity for the selec ted programme in kg 0 1400 Spin speed Set spin speed in rpm Buttons Page 24 0 No spin cycle draining only 90 C Temperature Set temperature in C Buttons Page 24 cold Navigation Selecting settings Operating logic Page 18 Other programme settings Activate deactivate or...
Page 22: ...activated Buttons Page 25 Soaking Soaking is activated Buttons Page 25 Rinse Hold Rinse Hold is activated Buttons Page 25 Silent Wash Silent Wash is activated Buttons Page 25 Baby food The stain type is activated Blood The stain type is activated Egg The stain type is activated Strawberry The stain type is activated Soil and sand The stain type is activated Grass The stain type is activated Coffee...
Page 23: ...liance is connected to your home network Flashes The appliance is trying to con nect to your home network Home Connect Page 35 Wi Fi The appliance is not connected to your home network Home Connect Page 35 Energy manager The appliance is connected to the smart energy system energy manager Con necting the appliance to the energy man ager Dosage _ 50 1 Dosing recom mendation The recommended dosage f...
Page 24: ...al Sys tem Multiple selection Select the type of stain The temperature drum movement and soaking time are all adjusted to suit the type of stain Ready In Up to 24 hours Set the programme end The programme duration is already in cluded in the set number of hours Once the programme has started the programme duration is displayed Temperature 90 C Adjust the temperature in C Spin Speed 0 1400 rpm Adju...
Page 25: ...e Resuming the programme when the programme status is Rinse Hold Page 34 Silent Wash Activate Deactivate Activate or deactivate Silent Wash e g for washing during the night The audible signal at the end of pro gramme is deactivated and the final spin speed is reduced Water Plus Activate Deactivate Wash with more water Recommended for particularly sensit ive skin and for treating laundry more gentl...
Page 26: ...an be washed together The washing performance corresponds to the best possible washing performance class according to the legal requirements For this programme the washing temperature is automatically adjusted depending on the load size in order to achieve the best possible energy effi ciency with the best possible washing result You cannot change the washing temperature Programme setting Note The...
Page 27: ...g Max 40 C Max 800 rpm 2 0 powerSpeed 59 Wash items made from cotton linen or synthetic or blended fabrics Suitable for lightly and normally soiled laundry Optimum washing results in under an hour Programme setting Max 40 C Max 1400 rpm 5 0 Rinse Rinse and then spin the laundry and drain the wa ter Programme setting Max 1400 rpm Drain Drain the water e g when a programme is can celled Do not use f...
Page 28: ...rder to avoid creasing in your laundry you can activate Less Ironing The laundry is only given a short spin and can be removed while still drip ping wet Hang out shirts and blouses while they are still dripping wet so that they drip dry Note Use the Delicate Silk programme to wash shirts and blouses made from silk or delicate fab rics Programme setting Max 60 C Max 800 rpm 2 0 Outdoor Wash all wea...
Page 29: ...arly wash at temperatures of 40 C or lower After a prolonged period of non use Use washing powder or a detergent that contains bleach Halve the amount of detergent to avoid foaming Do not use fabric softener Do not use liquid detergent or detergent that is in tended for woollens or delicates Note The drum cleaning indicator will flash to re mind you if you have not used a programme at 60 C or high...
Page 30: ...jects remaining in the laundry may damage the laundry and the drum Remove all items from any pock ets in your laundry before using the appliance To protect your appliance and the laundry prepare the laundry be forehand Empty any pockets Brush sand out of all collars and pockets Close bed covers and cushion covers Close all zips Velcro fasteners hooks and eyes Tie cloth belts apron strings etc toge...
Page 31: ...r colours without bleach or op tical brighteners Coloured fabrics made from linen or cotton Cotton From cold up to 60 C Detergent for col ours delicates without optical brighteners Coloured fabrics made from easy care fabrics or synthetic materials Easy Care From cold up to 60 C Detergent for delic ates Delicate fine textiles silk or viscose Delicates Silk From cold up to 40 C Detergent for wool l...
Page 32: ...rogramme settings 1 Press Options to call up additional programme settings 2 Select the programme settings 3 Press Options to call up the main menu 13 4 Saving the programme settings 1 Set the Memory programme 2 Press to call up the sub menu 3 Select a programme 4 Press Main menu to call up the main menu 5 Adjust the programme settings if required a The programme is saved 13 5 Loading laundry Note...
Page 33: ...id for liquid detergent for gel detergents washing powder or if Prewash or Ready in time are activated Observe the information about de tergents and care products 1 Pull out the detergent drawer 2 Pour in detergent Detergent drawer Page 18 3 If required add the care product 4 Push in the detergent drawer 13 9 Starting the programme Note If you want to change the time until the programme ends set t...
Page 34: ...ramme for draining Programmes Page 26 2 Press Start Reload 13 13 Unloading the laundry 1 Open the appliance door 2 Remove the laundry 13 14 Switching off the appli ance 1 Press 2 Wipe the rubber gasket dry and re move any foreign objects 3 Leave the appliance door and de tergent drawer open so that resid ual water can evaporate Childproof lock 14 Childproof lock Childproof lock Secure your applian...
Page 35: ...sup plied by Home Connect Please also follow the instructions in the Home Connect app Notes Please note the safety precautions in this instruction manual and make sure that they are also ob served when operating the appli ance via the Home Connect app Safety Page 4 Operating the appliance on the ap pliance itself always takes priority During this time it is not possible to operate the appliance us...
Page 36: ...The connection pro cess may take up to 60 seconds 6 Open the Home Connect app on your mobile device and carry out the steps in the app 7 In the Home Connect app enter the network name SSID and password key for your home net work 8 Carry out the steps in the Home Connect app to connect the appliance a If the display shows Connected and lights up permanently the appliance is connected to the Wi Fi h...
Page 37: ...appli ance door is open Requirements The appliance is connected to your Wi Fi home network The appliance is connected to the Home Connect app A programme is selected Press Remote Start If you press and hold the button for at least 3 seconds the Home Connect menu opens If you briefly press the button the appliance is enabled for remote start via the Home Connect app If you open the appliance door t...
Page 38: ... the appliance to meet your needs Note You can find further information in the digital instruction manual by scanning the QR code in the table of contents or on www siemens home bsh group com Cleaning and servicing 17 Cleaning and servi cing Cleaning and servicing To keep your appliance working effi ciently for a long time it is important to clean and maintain it carefully Note You can find furthe...
Page 39: ...sh and then dry them 5 Fit the insert and click it into place 6 Clean the opening for the deter gent drawer 7 Push in the detergent drawer 17 3 Cleaning the drain pump Clean the drain pump in the event of faults e g blockages or rattling noises Emptying the drain pump 1 Turn off the water tap 2 Switch off the appliance 3 Disconnect the appliance s mains plug from the power supply ...
Page 40: ...ke the drain hose out of the holder 7 CAUTION Risk of scalding When you wash at high temperat ures the detergent solution gets hot Do not touch the hot detergent solution To allow the detergent solution to flow out into the container remove the sealing cap 8 Firmly press on the sealing cap 9 Insert the drain hose into the holder ...
Page 41: ...se particles of dirt Loosen the dirt and remove the filter insert 2 Clean the interior the thread on the pump cap and the pump hous ing The pump cap is comprised of two parts which can be taken apart for cleaning 3 Ensure that both impellers can turn 4 Insert the pump cap Ensure that the parts of the pump cap are correctly as sembled 5 Screw the pump cap as far as it will go 90 The handle on the p...
Page 42: ...4 Cleaning the intake opening in the rubber gasket Regularly check the intake opening in the rubber gasket for any block ages and clean the intake opening 1 Open the appliance door 2 Remove any blockages from the intake opening Note Do not use any sharp or poin ted objects ...
Page 43: ...lay goes out and Start Reload flashes Energy saving mode is active Press any button a The symbol lights up again E 36 25 26 Drain pump is blocked Cleaning the drain pump Page 39 E 38 25 26 Drain pump is blocked Cleaning the drum Page 38 if the fault is displayed again Cleaning the drain pump Page 39 Inlet opening of the rubber gasket is blocked Cleaning the intake opening in the rubber gas ket Pag...
Page 44: ...eload to start the programme Childproof lock is activated Deactivating the childproof lock Page 34 Ready In is activated Check whether Ready In is activated Buttons Page 24 Laundry is caught in the door 1 Open the door again 2 Remove any trapped laundry 3 Close the door 4 Press Start Reload to start the programme The door cannot be opened Rinse Hold is activated Continue the programme by selecting...
Page 45: ... Pump cover is not correctly assembled Correctly assemble the pump cover Detergent dosage is too high Immediate measure Mix one tablespoon of fabric softener with 0 5 litres of water and pour the mix ture into the left hand compartment not for outdoor clothing sportswear or items stuffed with down Reduce the amount of detergent for the next wash ing cycle with the same load Unapproved extension in...
Page 46: ...the drum Different sized items of laundry distribute themselves better during the spin cycle Foam detection system switches on a rinse cycle if foam build up is too high Not a fault no action required No water is visible in the drum Water is below the visible area Not a fault no action required Do not add any extra water to the appliance while it is operating Drum jerks after the programme starts ...
Page 47: ...m Different sized items of laundry distribute themselves better during the spin cycle Start the Spin programme The spin programme does not start Drain pipe or water outlet hose is blocked Clean the drain pipe and the water outlet hose Drain pipe or water drain hose is caught or jammed Ensure that the drain pipe and water drain hose are not kinked or trapped The unbalanced load detection system has...
Page 48: ...tergent or fabric softener drips off the seal and collects on the door or in the seal fold Too much detergent fabric softener in the detergent drawer When dosing liquid detergent and fabric softener observe the marking in the detergent drawer and do not dose above this The spin result is not satisfactory The laun dry is too wet too damp A low spin speed is selected The next time you run a wash cyc...
Page 49: ...on the laundry Brush out the laundry after washing and drying HomeConnect is not working correctly Different causes are possible Go to www home connect com No connection to the home network Wi Fi is switched off Activating Wi Fi on the appliance Page 36 Wi Fi is activated but a connection to your home net work cannot be established 1 Ensure that the home network is available 2 Reconnect the applia...
Page 50: ...oting Odours have formed in the appliance Humidity and detergent residue may promote the formation of bacteria Cleaning the drum Page 38 If you are not using the appliance leave the door and detergent drawer open so that residual water can evaporate ...
Page 51: ...dispose of old appliances 19 1 Removing the appliance Note More detailed instructions for use can be found on www siemens home bsh group com or by scanning the QR code on the title page of this user manual 1 Turn off the water tap 2 Empty the water inlet hose 3 Switch off the appliance 4 Unplug the appliance s mains plug 5 Drain the water Cleaning the drain pump Page 39 6 Detach the hoses 19 2 Ins...
Page 52: ...ustomer Service 20 Customer Service Customer Service If you have any queries on use are unable to rectify faults on the appli ance yourself or if your appliance needs to be repaired contact Cus tomer Service Function relevant genuine spare parts according to the corresponding Eco design Order can be obtained from Customer Service for a period of at least 10 years from the date on which your applia...
Page 53: ...must be connected to the power supply The liability guarantee is valid for the service life of the appliance A claim can only be made under the guarantee if the appliance has been correctly installed and con nected with Aqua Stop according to our instructions this also in cludes correctly fitting the Aqua Stop extension genuine access ory Our guarantee does not cover defective supply lines or fitt...
Page 54: ...0 Eco 40 602 2 5 2 59 0 250 35 0 25 1400 53 00 Cot tons 20 C 10 0 3 23 0 470 94 0 24 1400 46 00 Cot tons 40 C 10 0 3 19 1 360 97 0 45 1400 46 00 Cot tons 60 C 10 0 3 18 2 000 92 0 61 1400 47 00 Cot tons 40 C Pre wash 10 0 3 59 1 223 102 0 43 1400 46 00 Easy Care 40 C 4 0 2 30 0 760 56 0 49 1200 30 00 Mixed Fab rics 40 C 4 0 1 05 0 640 42 0 44 1400 50 00 Wool 30 C 2 0 0 37 0 171 41 0 23 800 23 00 1...
Page 55: ... You can find more information about your model online at https eprel ec europa eu 1 This web ad dress is linked to the official EU EPREL product database Please then follow the instructions on searching for models The model identifier is made up of the charac ters before the slash in the product number E Nr on the rating plate Al ternatively you can also find the model identifier in the first lin...
Page 56: ...onal documents on the product page for your appliance 2 4 GHz band 2400 2483 5 MHz Max 100 mW 5 GHz band 5150 5350 MHz 5470 5725 MHz Max 100 mW BE BG CZ DK DE EE IE EL ES FR HR IT CY LI LV LT LU HU MT NL AT PL PT RO SI SK FI SE NO CH TR IS UK NI 5 GHz WLAN Wi Fi For indoor use only AL BA MD ME MK RS UK UA 5 GHz WLAN Wi Fi For indoor use only ...
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Page 60: ...hen GERMANY www siemens home bsh group com Valid within Great Britain Imported to Great Britain by BSH Home Appliances Ltd Grand Union House Old Wolverton Road Wolverton Milton Keynes MK12 5PT United Kingdom Manufactured by BSH Hausgeräte GmbH under the trademark licence of Siemens AG ...
