Siemens WM14W790IL Instruction Manual And Installation Instructions Download

Page: 48 / 56

Faults and what to do about them.

Faults and what to do about them.

Faults

Cause/remedy

Water is leaking from the

machine.

■

Attach the drain hose correctly or replace it.

■

Tighten the threaded joint on the supply hose.

The appliance is not filling

with water.
Detergent is not being

dispensed.

■

Have you pressed the

button?

■

Is the tap turned on?

■

Could the filter be clogged? Clean the filter.

Page 45

■

Is the supply hose kinked or trapped?

The door will not open.

■

The safety function is activated. Have you stopped the programme?

Page 40

■

Is the

childproof lock activated? Deactivate it.

Page 39

■

selected (Rinse Stop = no final spin)?

Page 40

■

Can the door only be opened by the emergency release?

Page 46

■

When switching from a programme that uses active oxygen to one that

does not, the door will remain locked for up to 25 minutes until there is no

longer any active oxygen in the drum.

The programme will not

start.

■

Have you pressed the

Finish in

button?

■

Is the door closed?

■

Is the

childproof lock activated? Deactivate it.

Page 39

The drum briefly jerks or

judders after the

programme has started.

Not a fault – the internal motor test may cause the drum to jerk or judder briefly

when the wash programme starts.

The water is not draining.

■

selected (Rinse Stop = no final spin)?

Page 40

■

Clean the drain pump.

Page 44

■

Clean the drain pipe and/or the drain hose.

Water is not visible in the

drum.

Not a fault – the water is below the visible area.

The spin result is not

satisfactory.
Laundry wet/too damp.

■

Not a fault – the unbalanced load detection system has interrupted the spin

cycle because the laundry is unevenly distributed.

Distribute small and large items of laundry evenly in the drum.

■

Less Ironing

selected (depending on the model)?

Page 36

■

Is the selected speed too low?

The appliance restarts the

spin cycle several times.

Not a fault – the unbalanced load detection system is adjusting an imbalance.

The programme is taking

longer than usual.

■

Not a fault – the unbalanced load detection system is adjusting an

imbalance by repeatedly redistributing the laundry.

■

Not a fault – the foam detection system is on – a rinse cycle has been

activated.

The length of the

programme changes

during the wash cycle.

Not a fault – the programme sequence is optimised for the specific washing

process. This may change the length of the programme shown on the display

panel.

Summary of Contents for WM14W790IL

Page 1: ...Register your product online siemens home bsh group com welcome en QVWUXFWLRQ 0DQXDO DQG QVWDOODWLRQ QVWUXFWLRQV Washing machine WM14W790IL ...

Page 2: ...If the operating and installation instructions describe different models any differences will be pointed out at the relevant points in the text Read these operating and installation instructions before switching on the washing machine Display rules Warning This combination of symbol and signal word indicates a possibly dangerous situation Not heeding the warning can cause death or injuries Caution...

Page 3: ...e and cable lengths 17 Water inlet 18 Water outlet 19 Levelling 20 Electrical connection 20 Before using the appliance for the first time 21 Transportation 22 Y Main points in brief 23 Getting to know the appliance 24 Washing machine 24 Control panel 25 Display panel 26 Z Laundry 27 Prepare the laundry 27 Sorting laundry 27 C Detergent 28 Correct selection of detergent 28 Saving energy and deterge...

Page 4: ...selecting the appliance automatic switch off 42 Switching the drum care information signal on off 42 Exiting setting mode 42 H Sensors 42 Automatic load sensing 42 Unbalanced load detection system 42 AquaSensor 42 2 Cleaning and maintenance 43 Machine housing control panel 43 Drum 43 Descaling 43 Detergent drawer and housing 44 The drain pump is blocked emergency draining 44 The drain hose at the ...

Page 5: ...is outside of the scope of its intended application and is forbidden This appliance is suitable for operation with mains water and commercially available detergents and care products must be suitable for use in washing machines This appliance is intended for use up to a maximum height of 4000 metres above sea level Before you switch on the appliance Check that there is no visible damage to the app...

Page 6: ...by persons with a lack of experience or knowledge as long as they are supervised or have received instruction on how to use the appliance safely and they have understood the potential risks of using the appliance Children must not play with this appliance Do not allow children to clean or maintain this appliance unsupervised Keep children under 3 years and pets away from this appliance Do not leav...

Page 7: ...e skin irritation Rinse eyes skin thoroughly if they it come s into contact with detergents or care products Keep detergents and care products out of the reach of children Installation Warning Risk of electric shock fire material damage damage to the appliance If the appliance is not installed properly this may lead to a dangerous situation Ensure the following The mains voltage on your power sock...

Page 8: ... and must not come into contact with any heat sources Warning Risk of fire material damage damage to the appliance The use of extension cords or power strips may result in fire due to overheating or short circuiting Connect the appliance directly to an earthed socket that has been correctly installed Do not use extension cords power strips or multi way couplers Warning Risk of injury material dama...

Page 9: ...eed 1000 kPa 10 bar Materialdamage damagetotheappliance If the water hoses are altered or damaged this may result in material damage or damage to the appliance The water hoses must not be kinked crushed altered or severed Materialdamage damagetotheappliance The use of hoses supplied by other brands to connect to the water supply may result in material damage or damage to the appliance Use the hose...

Page 10: ...he appliance door when it is open Riskofinjury If you climb onto the appliance the worktop may break which may result in injury Do not climb onto the appliance Riskofinjury If you reach into the drum while it is still rotating you risk injuring your hands Wait until the drum has stopped rotating Warning Risk of scalding When washing at high temperatures there is a risk of scalding if you come into...

Page 11: ... agent into the appliance this may result in material damage or damage to the appliance Use detergents care products cleaning agents and softeners in accordance with the manufacturers instructions Cleaning Maintenance Warning Risk of death The appliance is powered by electricity There is a risk of electric shock if you come into contact with live components Therefore please note Switch off the app...

Page 12: ...ge to the appliance The use of spare parts and accessories supplied by other brands is dangerous and may result in injury material damage or damage to the appliance For safety reasons use genuine spare parts and accessories only Caution Material damage damage to the appliance Cleaning agents and agents for pretreating laundry e g stain removers prewash sprays etc may cause damage if they come into...

Page 13: ... programmes when choosing your programme settings and decide on an energy and water saving programme setting Energy saving mode The display panel lighting goes out after a few minutes and the Ü button flashes Press any button to activate the lighting Energy saving mode is not activated if a programme is running Automatic switch off If the appliance is not operated for a prolonged period it may aut...

Page 14: ...required to connect the water drain hose to a siphon Useful tools Spirit level for aligning Spanner with WAF13 for loosening the transport braces and WAF17 for aligning the appliance feet Mains cable 3 0 Bag Installation and operating instructions Customer services location directory Warranty Cover caps for openings after the transport braces have been removed Adaptor with sealing washer from 21 m...

Page 15: ...ure To prevent leaks and water damage you must follow the instructions in this section Notes In addition to the safety information listed here the local water and electricity supplier may have special requirements If in doubt have the appliance connected by a specialist Installation surface Note The washing machine be stable so that it does not move around The installation surface must be firm and...

Page 16: ...cks are not removed the drum for example may become damaged when the machine is operated Before using the appliance for the first time make sure that you completely remove all four transport locks Keep the locks in a safe place To prevent transport damage from occurring if the appliance is moved at a later date you must refit the transport locks before transporting the appliance Note Keep the scre...

Page 17: ...re available from specialist dealers customer services Extension for Aqua Stop and cold water supply hose approx 2 50 m order no WM Z2380 WZ 10130 CZ 11350 Z 7070X0 A longer supply hose approx 2 20 m for standard models individual component number for customer services 00353925 PD FP a FP a FP a FP a FP PD FP a FP a FP ...

Page 18: ...ten the screw connections by hand If the screw connections are tightened too much with a tool pliers the thread may become damaged When connecting to a 21 mm tap first fit an adapter with a sealing washer from 21 mm to 26 4 mm supplied depending on the model Optimum water pressure in the supply network At least 100 kPa 1 bar Maximum 1000 kPa 10 bar When the tap is open the water flow rate is at le...

Page 19: ...lip out Caution Damage to the appliance fabrics If the end of the drain hose is immersed in the drained water water may be sucked back into the appliance and may damage the appliance fabrics Make sure that The plug does not block drainage from the washbasin The end of the drain hose is not immersed in the drained water The water drains away quickly enough Note Do not kink the water drain hose or p...

Page 20: ...and ensure that Notes The mains voltage and voltage indicated on the washing machine rating plate are the same The connected load and fuse required are specified on the rating plate The washing machine is only connected to an alternating current supply via a properly installed earthed socket The mains plug fits the socket The cable cross section is adequate The earthing system is properly installe...

Page 21: ... film from the control panel 3 Plug in the mains plug 4 Turn on the tap Running the programme without laundry 1 Switch on the appliance 2 Close the door do not load any laundry 3 Set the ä Drum Clean î 90 C programme 4 Open the detergent drawer 5 Pour approximately 1 litre of water into compartment II 6 Pour standard washing powder into compartment II Note To prevent foaming only use half the amou...

Page 22: ...rgency draining 5 Remove the hoses Fitting the transportation securing means 1 Remove the covers and keep them in a safe place If required use a screwdriver 2 Insert all four sleeves Clip the mains cable securely in the holders Insert the transportation securing bolts and tighten them with a wrench WAF 13 Before switching on the appliance again Notes The transport braces must be removed Pour appro...

Page 23: ...Î 2 FODFN Sort the laundry Observe the maximum load depending on the model on the display panel Load the laundry Close the door 3 Add detergent If necessary change the default programme settings and or select additional settings Start the programme 4 End of the programme Open the door and remove the laundry To switch off press the button Turn off the tap for models without Aqua Stop ...

Page 24: ...ow the appliance 24 Getting to know the appliance GettingtoknowtheapplianceWashing machine 6 7 Detergent drawer Page 37 0 Operating display panel 8 Door with door handle 9S Open the door 9T Close the door Service flap ...

Page 25: ... Less Ironing æ sensoFresh Intensity î Ü button for Starting a programme Interrupting a programme e g to add items of laundry Page 39 Cancelling a programme Page 40 H Changing the default programme settings Page 34 Temperature Temp C Spin speed Spin 0 Finish in 5 P Child lock w 3 sec to prevent the set functions from being changed accidentally To do so press the Finish in 5 and buttons at the same...

Page 26: ...mption display Further information Ù Ú sensoFresh Intensity î Page 36 Programme progress î Active oxygen phase Prewash Wash õ Rinse 0 Spin 0 Programme end Programme end during Rinse Stop P Pause e g to reload laundry Loading door Ï lights up The washing machine door can be opened Ï flashes When the programme has started The washing machine door is not closed properly Tap lights up Tap not turned o...

Page 27: ...items separately Wash new coloured items separately the first time you wash them Soiling Wash laundry with the same level of soiling together Some examples of soiling levels can be found on Page 28 Light Do not prewash select the speedPerfect G setting if necessary Normal Heavy Load less laundry select a programme with prewash Stains Remove pretreat stains while they are fresh Firstly dab with soa...

Page 28: ...ilk or viscose Programme Delicate Silk cold max 40 C Detergent for woollens Suitable for wool Wool programme cold max 40 C Saving energy and detergent For light and normal soiling you can save energy lower washing temperature and detergent Note When measuring the amount of all detergents additives care products and cleaning agents please always check the manufacturer s instructions and information...

Page 29: ... Ž 90 C 0 1600 rpm ecoPerfect speedPerfect G Prewash Extra Rinse l Less Ironing æ Cottons Eco t Hard wearing fabrics heat resistant fabrics made of cotton or linen Energy optimised washing by reducing the temperature while achieving a comparable washing result for the Cottons Î programme Note The washing temperature is lower than the selected temperature If you want to achieve a higher water tempe...

Page 30: ...with longer pauses in the programme during which the items rest in the water Notes Wool is of animal origin e g angora alpaca llama sheep Use a detergent that is suitable for machine washing wool Max 2 kg Ž 40 C 0 800 rpm Rinse Spin 0 Empty p Combined extra programme for rinsing and spinning the laundry and draining the rinsing water Note The Extra Rinse l button is activated at the factory for th...

Page 31: ...rogramme e g before using the appliance for the first time if you regularly wash at low temperatures 40 C or lower or if there are odours due to a long absence Notes The ä Drum Clean î indicator lamp flashes when you use have not used a programme at 60 C or higher for a long time Run the programme without laundry Use washing powder or a detergent containing bleach To prevent foaming only use half ...

Page 32: ...fing of membrane coated weatherproof and outdoor clothing or water resistant fabrics 1 Select a programme 2 Add special detergent for outdoor clothing to compartment II 3 Add a waterproofing agent max 170 ml to compartment i 4 Press the Ü button After treat the laundry in accordance with the manufacturer s instructions Notes Use a special detergent suitable for machine washing and dose in accordan...

Page 33: ...oor will remain locked until there is no longer any active oxygen in the drum This make take up to 25 minutes The two symbols Ï and î will flash during this time The door will then unlock automatically K Outdoor Membrane coated weatherproof or outdoor clothing and water resistant fabrics Notes Use special detergent suitable for machine washing add the correct dosage to compartment II in accordance...

Page 34: ...our No additional detergent is required the soaking solution is used for washing 0 Programme default settings ProgrammedefaultsettingsThe default programme settings are displayed in the display panel after selecting the programme You can change the default settings An overview of all programme settings which can be selected depending on the programme can be found from Page 29 Temperature Temp C De...

Page 35: ...he Finish in button 3 Press the Ü button The programme starts The selected number of hours e g 8 h is shown in the display panel and counts down until the wash programme starts The duration of the programme is then displayed Note The length of the programme is automatically adjusted when the programme is running Changes to the default programme settings or programme settings may also change the pr...

Page 36: ...particularly sensitive skin and or for areas with very soft water Less Ironing æ Reduces creasing thanks to a special spin sequence followed by fluffing and reduced spin speed Note The washing s residual moisture is increased sensoFresh Intensity î The intensity of the active oxygen treatment can be set at 2 levels 1 Operating the appliance OperatingtheappliancePreparing the washing machine Note T...

Page 37: ...ng sizes Laundry items of different sizes distribute themselves better during the spin cycle Individual laundry items may cause an unbalanced load Observe the maximum specified load Overfilling adversely affects the washing result and promotes creasing 1 Unfold presorted laundry items and place them in the drum 2 Make sure that no items of laundry are trapped between the door and the rubber seal a...

Page 38: ...he measuring aid forwards fold it down and click it into place 3 Reinsert the drawer Note Do not use the measuring aid for gel detergents and washing powder or for programmes with prewash or when the Ready in time is selected For models without a measuring aid pour the liquid detergent into the appropriate dispenser and place it in the drum Change the programme default settings You can use or chan...

Page 39: ...o lock the programme to prevent it from being inadvertently adjusted you can select the childproof lock as follows Child lock w 3 sec You can lock the washing machine to prevent the functions you have set from being changed inadvertently To do this activate the childproof lock To activate deactivate press and hold the Finish in and buttons at the same time for approx three seconds The w symbol is ...

Page 40: ...onger any active oxygen in the drum The Ï and î symbols will flash If the symbols are off the door can be opened Cancel the programme For programmes at high temperatures 1 Press the Ü button 2 To cool down laundry Select Rinse 3 Press the Ü button For programmes at low temperatures 1 Press the Ü button 2 Select Spin 0 or Empty p 3 Press the Ü button Note When cancelling programmes that use active ...

Page 41: ...f at the end of a programme the energy saving mode is active Press any button to activate the panel Q Appliance settings AppliancesettingsYou can change the following settings The volume of the buttons and the information signals e g at the end of the programme Select deselect the appliance s automatic switch off function Page 13 Switch the drum care information signal on off depending on the mode...

Page 42: ...ed settings will take effect the next time the washing machine is switched on H Sensors SensorsAutomatic load sensing Depending on the type of fabric and load the automatic load sensing function optimally adjusts the water consumption and programme duration in each programme Unbalanced load detection system The automatic unbalanced load detection system detects imbalances and ensures even distribu...

Page 43: ...Notes Ensure the room in which the washing machine is set up is well ventilated Leave the door and detergent dispenser tray open slightly when the washing machine is not in use Occasionally run a wash using the Cottons Î 60 C programme and powder detergent Machine housing control panel Wipe the housing and the control panel with a soft damp cloth Remove the detergent residue immediately Do not cle...

Page 44: ...k of scalding When you wash at high temperatures the water gets very hot If you come into contact with the hot water you may be scalded Allow the water to cool down 1 Turn off the tap so that no more water can flow in and has to be drained via the drain pump 2 Switch off the appliance Pull out the mains plug 3 Open and remove the service flap 4 Take the drain hose out of the retainer Remove the se...

Page 45: ...e the connection point using the hose clamp Filter in the water supply blocked First reduce the water pressure in the supply hose 1 Turn off the tap 2 Select any programme except Rinse Spin Empty 3 Press the Ü button Allow the programme to run for approximately 40 seconds 4 Press the button The appliance is switched off 5 Pull out the mains plug Then clean the filter 1 Disconnect the hose from the...

Page 46: ...e drum while it is still turning may cause hand injuries Do not reach into the drum when it is turning Wait until the drum has stopped turning Warning Irritation of the respiratory tract Any active oxygen that is emitted may irritate the mucosa and cause eyes to water Do not open the door using the emergency release if a programme is running with active oxygen Wait until there is no active oxygen ...

Page 47: ... w The childproof lock is activated deactivate it Page 39 o is lit Too much foam has been detected and additional wash cycles have been activated Add less detergent to the next wash cycle with the same load The indicator light for the ä Drum Clean î programme is flashing Run the ä Drum Clean î 90 C programme or a 60 C programme with standard washing powder to clean and care for the drum and the ou...

Page 48: ...he programme has started Not a fault the internal motor test may cause the drum to jerk or judder briefly when the wash programme starts The water is not draining Is selected Rinse Stop no final spin Page 40 Clean the drain pump Page 44 Clean the drain pipe and or the drain hose Water is not visible in the drum Not a fault the water is below the visible area The spin result is not satisfactory Lau...

Page 49: ...re been a power failure Have the fuses blown has the circuit breaker tripped Switch on the circuit breaker replace the fuses If the fault occurs repeatedly call the after sales service There are noises after the programme starts sensoFresh î Not a fault the appliance is filled with water to create mist operating noises from the fan and pump can be heard when it is doing this Water stains on dry la...

Page 50: ...ssistance By doing so you will ensure that the repairs are carried out by trained service personnel using genuine spare parts P appears on the display panel when the cycle is paused The water level is too high It is not possible to add laundry Close the door immediately if necessary Press the Ü button to resume the programme P and Ï appear on the display panel when the cycle is paused The door is ...

Page 51: ... Hygiene î 4 kg 0 61 kWh 44 l 1 _ h Drum Clean î 0 kg 1 41 kWh 27 l 1 h Programme Approximate information on the residual moisture WM16W WM14W WM12W WM10W Max 1600 rpm Max 1400 rpm Max 1200 rpm Max 1000 rpm Cottons Î 44 48 53 62 Easy Care Ó 40 40 40 40 Program setting with maximum spin speed for testing according to IEC60456 The programme temperature information is based on the temperature stated ...

Page 52: ... 1600 rpm Max 1400 rpm Max 1200 rpm Max 1000 rpm Program setting with maximum spin speed for testing according to IEC60456 The programme temperature information is based on the temperature stated on the care label for the fabrics The actual washing temperature may deviate from the stated programme temperature for energy saving reasons Observed values may deviate from the indicated values due to in...

Page 53: ...s valid for the service life of the appliance 3 It is a prerequisite of all warranty claims that the appliance with Aqua Stop must have been installed and connected correctly in accordance with our instructions this also includes a correctly fitted Aqua Stop extension genuine accessories Our warranty does not cover defective feed lines or fittings leading to the Aqua Stop connection at the tap 4 A...

Page 54: ...6 ...

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Page 56: ...WXUHG E 6 DXVJHUlWH PE XQGHU 7UDGHPDUN LFHQVH RI 6LHPHQV Repair order and advice in the event of faults You can find the contact information for all countries in the attached after sales service directory GB 0344 892 8999 Calls charged at local or mobile rate IE 01450 2655 0 03 per minute at peak Off peak 0 0088 per minute ...

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Siemens WM14W790IL, Instruction Manual And Installation Instructions

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