Siemens WM14VEH0CS User Manual And Installation Instructions Download

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Washing machine

WM14VEH0CS

User manual and installation instructions

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Siemens Home Appliances

Summary of Contents for WM14VEH0CS

Page 1: ...e WM14VEH0CS en User manual and installation instructions Register your product on My Siemens and discover exclusive services and offers siemens home bsh group com welcome The future moving in Siemens Home Appliances ...

Page 2: ... 7 Connecting the appliance to the electricity supply 16 5 Familiarising yourself with your appliance 17 5 1 Appliance 17 5 2 Detergent drawer 18 5 3 Control panel 18 5 4 Operating logic 18 6 Before using for the first time 19 6 1 Starting an empty washing cycle 19 7 Display 21 8 Buttons 25 9 Programmes 28 10 Accessories 33 11 Laundry 33 11 1 Preparing the laundry 33 12 Detergents and care product...

Page 3: ...Deactivating Wi Fi on the appliance 41 16 6 Resetting the appliance network settings 41 16 7 Remote start 41 16 8 Remote diagnostics 41 16 9 Data protection 42 17 Basic settings 42 18 Cleaning and servicing 42 18 1 Cleaning the drum 42 18 2 Cleaning the detergent drawer 43 18 3 Cleaning the drain pump 44 18 4 Cleaning the intake open ing in the rubber gasket 47 19 Troubleshooting 48 19 1 Emergency...

Page 4: ...ucts suitable for washing machines In private households and in enclosed spaces in a domestic en vironment Up to an altitude of max 4000 m above sea level 1 3 Restriction on user group This appliance may be used by children aged 8 or over and by people who have reduced physical sensory or mental abilities or inadequate experience and or knowledge provided that they are supervised or have been inst...

Page 5: ...e e g a timer or remote control When the appliance is installed the mains plug of the power cord must be freely accessible If free access is not possible an all pole isolating switch must be installed in the permanent elec trical installation according to the installation regulations When installing the appliance check that the power cable is not trapped or damaged If the insulation of the power c...

Page 6: ...i ances may tip over WARNING Risk of suffocation Children may put packaging material over their heads or wrap themselves up in it and suffocate Keep packaging material away from children Do not let children play with packaging material CAUTION Risk of injury The appliance may vibrate or move when in use Place the appliance on a clean even solid surface Align the appliance using the appliance feet ...

Page 7: ... use the appliance in enclosed spaces Never expose the appliance to intense heat or humidity Do not use steam or high pressure cleaners hoses or sprays to clean the appliance WARNING Risk of harm to health Children can lock themselves in the appliance thereby putting their lives at risk Do not install the appliance behind a door as this may obstruct the appliance door or prevent it from opening Wi...

Page 8: ...t on or lean against the open door Do not sit on or lean against the appliance door Do not place any objects on the appliance door Reaching into the drum while it is still turning may cause hand in juries Wait for the drum to come to a complete stop before reaching inside CAUTION Risk of scalding When you wash at high temperatures the detergent solution gets hot Do not touch the hot detergent solu...

Page 9: ...ust be re placed by the manufacturer the manufacturer s Customer Ser vice or a similarly qualified person in order to prevent any risk An ingress of moisture can cause an electric shock Do not use steam or high pressure cleaners hoses or sprays to clean the appliance WARNING Risk of injury The use of non original spare parts and non original accessories is dangerous Only use the manufacturer s ori...

Page 10: ...exten sions valves or similar Make sure that the valve housing for the water inlet hose does not come into contact with its sur roundings and is not subjected to any external forces Ensure that the inner diameter of the water tap is at least 17 mm Make sure that the length of the thread on the connection to the water tap is at least 10 mm If the water pressure is too high or too low the appliance ...

Page 11: ...splay shows the expected consumption Add detergent based on the laun dry s degree of soiling a For light to normal soiling a smal ler amount of detergent is suffi cient Observe the dosage recom mendation from the detergent manufacturer Reduce the washing temperature for lightly and normally soiled laundry a At lower temperatures the appli ance consumes less energy For light to normal soiling lower...

Page 12: ...ckaging and pro tective covers completely from the appliance Disposing of packaging Page 11 2 Check the appliance for visible damage 3 Open the appliance door Basic operation Page 34 4 Remove any accessories from the drum 5 Close the appliance door 4 2 Contents of package After unpacking all parts check for any damage in transit and complete ness of the delivery ATTENTION If the appliance is opera...

Page 13: ...an angle greater than 40 residual water may leak out of the appliance and cause material damage Tilt the appliance carefully Transport the appliance in an up right position Installation loca tion Requirements Base Secure the appli ance with fixing brackets Page 33 Installation loca tion Requirements Wooden joist floor Place the appli ance on a water resistant wooden board minimum thickness of 30 m...

Page 14: ...1 Pull the hoses out of the holders 2 Unscrew and remove all screws for the 4 transit bolts with a WAF 13 wrench 3 Remove the power cable from the holder 4 Remove the 4 sleeves 5 Put on the 4 cover caps 6 Press down on the 4 cover caps ...

Page 15: ...TENTION When draining the water outlet hose is subject to water pressure and may come loose from the installed con nection point Secure the water outlet hose against unintentional loosening Note Observe the draining heights The maximum draining height is 100 cm Siphon Secure the con nection point with a 24 40 mm hose clamp Sink Fix and secure the water outlet hose with an el bow Plastic pipe with ...

Page 16: ...e foot tight and do not adjust its height 4 7 Connecting the appliance to the electricity supply Note Your electrical domestic install ation for this appliance must comply with the local legal provisions and safety regulations and should in clude a residual current circuit breaker 1 Insert the mains plug of the appli ance s power cable in a socket nearby The connection details of the appli ance ca...

Page 17: ...rts of your appliance here 1 2 4 6 3 5 8 7 7 On certain models specific details such as the colour and shape may differ from those pictured 1 Maintenance flap for the drain pump Page 44 2 Door 3 Detergent drawer Page 18 4 Control panel Page 18 5 Water outlet hose Page 15 6 Power cord Page 16 7 Transit bolts Page 13 8 Water inlet hose Page 15 ...

Page 18: ...for detergent 5 3 Control panel You can use the control panel to configure all functions of your appliance and to obtain information about the operating status 3 3 2 4 1 1 1 Programmes Page 28 2 Programme selector Page 34 3 Buttons Page 25 4 Display Page 21 5 4 Operating logic Main menu To select programme settings press the buttons above or below the sym bols ...

Page 19: ... If a setting is activated the display shows The selection does not need to be confirmed again The sub menu closes automatically after a few seconds first time 6 Before using for the first time first time Prepare the appliance for use 6 1 Starting an empty wash ing cycle Your appliance was inspected thor oughly before leaving the factory To remove any residual water run the first wash cycle withou...

Page 20: ...ded by the detergent manufac turer for light soiling Do not use detergent suitable for woollens or delicates 6 Push in the detergent drawer 7 Press start doplnění Start Re load to start the programme a The display shows the remaining programme duration 8 Start the first wash cycle or press to switch off the appliance Basic operation Page 34 ...

Page 21: ...gramme time remaining 10 h 1 Ready in time Buttons Page 25 9 0 kg 1 Recommended load The maximum load capacity for the selec ted programme in kg 0 1400 Spin speed Set spin speed in rpm Buttons Page 25 0 No spin cycle draining only 90 C Temperature Set temperature in C Buttons Page 25 cold Navigation Selecting settings Operating logic Page 18 Other programme settings Activate deactivate or adjust o...

Page 22: ...Buttons Page 27 Soaking Soaking is activated Buttons Page 27 Rinse Hold Rinse Hold is activated Buttons Page 26 Silent Wash Silent Wash is activated Buttons Page 27 Baby food The stain type is activated Blood The stain type is activated Egg The stain type is activated Strawberry The stain type is activated Soil and sand The stain type is activated Grass The stain type is activated Coffee The stain...

Page 23: ...Fi The appliance is not connected to your home network Home Connect Page 39 Energy manager The appliance is connected to the smart energy system energy manager Con necting the appliance to the energy man ager Dispenser for li quid detergent Lights up The intelligent dosing system for liquid detergent is activated Flashes The fill level of the dispenser is below the minimum level Intelligent dosing...

Page 24: ...he recommended dosage for detergent if intelligent dosage has been deactivated Detergent dosage Note The dosing recommendation indic ates the load capacity that should be used for the relevant detergent dosage The percentage refers to the maximum load capacity for the programme 1 Example ...

Page 25: ...e drum movement and soaking time are all adjusted to suit the type of stain i Dos Activate Deactivate Dispenser con tents Basic dosage Briefly press the button to activate or deactivate the intelligent dosing sys tem for fabric softener or liquid de tergent Press the button for approx 3 seconds to open the basic settings and specify the contents of the dis penser or set the basic dosage Over view ...

Page 26: ...view předpírka Pre wash Activate Deactivate Activate or deactivate prewash e g for washing heavily soiled laundry Note If the intelligent dosing system is activated the detergent will be dis pensed automatically for the prewash and the main wash If the intelligent dosing system is de activated place the detergent for the prewash directly in the drum Extra Rinse Activate or deactivate up to three a...

Page 27: ... particularly sensit ive skin and for treating laundry more gently Soaking Activate Deactivate Activate or deactivate soaking Before the main wash cycle starts the laundry remains in the water for longer For laundry with particularly stubborn soiling Easy Iron Activate Deactivate Activate or deactivate the reduced creasing programme In order to reduce creasing in the laundry the spin cycle and the...

Page 28: ...he washing performance corresponds to the best possible washing performance class according to the legal requirements For this programme the washing temperature is automatically adjusted depending on the load size in order to achieve the best possible energy effi ciency with the best possible washing result You cannot change the washing temperature Programme setting Note The temperature cannot be ...

Page 29: ...etting Max 40 C Max 800 rpm 2 0 powerSpeed 59 Wash items made from cotton linen or synthetic or blended fabrics Suitable for lightly and normally soiled laundry Optimum washing results in under an hour Programme setting Max 40 C Max 1400 rpm 5 0 máchání Rinse Freshen Up Rinse and then spin the laundry and drain the wa ter Programme setting Max 1400 rpm odčerpání Drain Drain the water e g when a pr...

Page 30: ...ith mem brane technology and water resistant equipment Use a detergent for outdoor fabrics Do not use fabric softener Programme setting Max 40 C Max 800 rpm 2 0 auto jemný Automatic soft Wash delicate items made from cotton or synthetic or blended fabrics Gentle laundry care The degree of soiling and the type of fabric are automatically detected The washing process is ad apted Note The temperature...

Page 31: ...out before washing Use liquid detergent Programme setting Max 40 C Max 1200 rpm 4 0 čištění bubnu Drum clean Cleaning and caring for the drum Use this programme in the following cases Before using the appliance for the first time If you regularly wash at temperatures of 40 C or lower After a prolonged period of non use Use washing powder or a detergent that contains bleach Halve the amount of dete...

Page 32: ...on Max load kg The programme duration is approx 30 minutes If you wish to reduce the programme duration to 15 minutes activate varioSpeed The maximum load is reduced to 2 0 kg Programme setting Max 40 C Max 1200 rpm 1 varioSpeed activated ...

Page 33: ... Preparing the laundry ATTENTION Objects remaining in the laundry may damage the laundry and the drum Remove all items from any pock ets in your laundry before using the appliance To protect your appliance and the laundry prepare the laundry be forehand Empty any pockets Brush sand out of all collars and pockets Close bed covers and cushion covers Close all zips Velcro fasteners hooks and eyes Tie...

Page 34: ...stainless steel Do not use bleaching agents in the appliance Do not pour vinegar into the dis pensers Page 38 of the intelli gent dosing system operation 13 Basic operation operation Note You can find further information in the digital instruction manual by scanning the QR code in the table of contents or on www siemens home bsh group com 13 1 Switching on the appli ance Requirement The appliance ...

Page 35: ... the Programmes Page 28 Requirement The laundry is pre pared Laundry Page 33 1 Open the door Make sure that the drum is empty 2 Place the laundry in the drum 3 Close the door Ensure that there is no laundry trapped in the door 13 6 Adding detergent and care product For programmes in which intelligent dosing is not possible or desirable you can add detergent manually Note The dosing recommendation ...

Page 36: ...a suitable programme for draining Programmes Page 28 3 Remove the laundry Page 36 13 10 Resuming the pro gramme when the pro gramme status is Rinse Hold 1 Start the odstředění programme or select a suitable programme for draining Programmes Page 28 2 Press start doplnění 13 11 Unloading the laundry 1 Open the appliance door 2 Remove the laundry 13 12 Switching off the appli ance 1 Press 2 Wipe the...

Page 37: ...manually for a set programme observe the following information Deactivate the intelligent dosing system before starting the pro gramme The selected settings are retained even after the appliance has been switched off Buttons Page 25 Pour detergent or fabric softener into the compartment for manual dosing Adding detergent and care product Page 35 Activate the intelligent dosing sys tem once the pro...

Page 38: ...drawer 2 Open the dispenser cover 3 Pour liquid detergent and fabric softener into the relevant dis pensers Detergent drawer Page 18 Do not exceed the marking for the maximum filling level when filling 4 Close the dispenser cover Note To prevent the liquid deter gent or fabric softener from drying out close the dispenser cover im mediately after filling 5 If required add cleaning aids such as stai...

Page 39: ...ction Page 40 The Home Connect app guides you through the entire login process Fol low the instructions in the Home Con nect app to configure the settings Tips Please consult the documents sup plied by Home Connect Please also follow the instructions in the Home Connect app Notes Please note the safety precautions in this instruction manual and make sure that they are also ob served when operating...

Page 40: ...l up the Wi Fi settings on the mobile device Connect the mobile device to the HomeConnect Wi Fi network and enter the Wi Fi password key HomeConnect a Your mobile device connects to the appliance The connection pro cess may take up to 60 seconds 6 Open the Home Connect app on your mobile device and carry out the steps in the app 7 In the Home Connect app enter the network name SSID and password ke...

Page 41: ...the Home Connect app Activating remote start Notes Remote start is deactivated for safety reasons in the following circumstances Open the appliance door Press start doplnění Press vzdálený start Switch off the appliance Following a power cut Remote start cannot be activated for safety reasons in the following circumstances The appliance door is open The detergent drawer has not been pushed in full...

Page 42: ...use the Home Connect functions for the first time Note Please note that the Home Connect functions can only be utilised with the Home Connect app Information on data protection can be retrieved in the Home Connect app 17 Basic settings You can configure the basic settings for your appliance to meet your needs Note You can find further information in the digital instruction manual by scanning the Q...

Page 43: ...l components may be damaged if they come into contact with liquids Do not clean the pump unit in the dishwasher and do not immerse it in water Protect the electrical connection on the rear against water deter gent and fabric softener residue 1 Switch off the appliance Switching off the appliance Page 36 2 Pull out the detergent drawer 3 Press down on the insert and re move the detergent drawer 4 R...

Page 44: ...r cover and pump unit and reinsert them 10 Clean the housing of the detergent drawer in the appliance 11 Push in the detergent drawer 18 3 Cleaning the drain pump Clean the drain pump in the event of faults e g blockages or rattling noises Emptying the drain pump 1 Turn off the water tap 2 Switch off the appliance 3 Disconnect the appliance s mains plug from the power supply ...

Page 45: ...ke the drain hose out of the holder 7 CAUTION Risk of scalding When you wash at high temperat ures the detergent solution gets hot Do not touch the hot detergent solution To allow the detergent solution to flow out into the container remove the sealing cap 8 Firmly press on the sealing cap 9 Insert the drain hose into the holder ...

Page 46: ...se particles of dirt Loosen the dirt and remove the filter insert 2 Clean the interior the thread on the pump cap and the pump hous ing The pump cap is comprised of two parts which can be taken apart for cleaning 3 Ensure that both impellers can turn 4 Insert the pump cap Ensure that the parts of the pump cap are correctly as sembled 5 Screw the pump cap as far as it will go 90 The handle on the p...

Page 47: ...4 Cleaning the intake opening in the rubber gasket Regularly check the intake opening in the rubber gasket for any block ages and clean the intake opening 1 Open the appliance door 2 Remove any blockages from the intake opening Note Do not use any sharp or poin ted objects ...

Page 48: ...e Press any button a The symbol lights up again E 30 80 Drain pipe or water outlet hose is blocked Clean the drain pipe and the water outlet hose Drain pipe or water drain hose is caught or jammed Ensure that the drain pipe and water drain hose are not kinked or trapped Drain pump is blocked Cleaning the drain pump Page 44 The water outlet hose is connected too high Install the water outlet hose a...

Page 49: ...DOS error deactiv ate i DOS The pump for the intelligent dosing system is blocked 1 Switch off the appliance 2 Clean the pump unit Cleaning the detergent drawer Page 43 3 If this display appears again call customer service Customer Service Page 59 Note You can start the washing programme if you de activate the intelligent dosing system and dose manu ally Buttons Page 25 All other error codes Malfu...

Page 50: ...doplnění to start the programme Childproof lock is activated Deactivating the childproof lock Page 37 hotovo za is activated Check whether hotovo za is activated Buttons Page 25 Laundry is caught in the door 1 Open the door again 2 Remove any trapped laundry 3 Close the door 4 Press start doplnění to start the programme The detergent drawer has not been pushed in as far as it can go Push the deter...

Page 51: ...ose Drain pipe or water drain hose is caught or jammed Ensure that the drain pipe and water drain hose are not kinked or trapped Drain pump is blocked Cleaning the drain pump Page 44 Rinse Hold is activated Continue the programme by selecting odstředění or odčerpání and pressing start doplnění Resuming the programme when the programme status is Rinse Hold Page 36 The water outlet hose is connected...

Page 52: ...et hose is not kinked or jammed The spin cycle runs several times The unbalanced load detection system eliminates an imbalance by repeatedly redistributing the laundry Not a fault no action required Note When loading where possible place large and small items of laundry together in the drum Different sized items of laundry distribute themselves better during the spin cycle The programme dura tion ...

Page 53: ...y foam build up Detergent dosage is too high Immediate measure Mix one tablespoon of fabric softener with 0 5 litres of water and pour the mix ture into the compartment for manual dosing not for outdoor clothing sportswear or items stuffed with down If intelligent dosing is activated reduce the basic dosage Page 39 If you dose manually reduce the amount of deter gent for the next washing cycle wit...

Page 54: ...r during the spin cycle Start the odstředění programme Rushing hissing noise Water is flushed under pressure into the detergent drawer Not a fault normal operating noise Longer whirring noise before the start of the wash cycle or fabric softening Intelligent dosing system dispenses detergent or care products Not a fault normal operating noise Brief whirring noise after switching on the appliance I...

Page 55: ...er outlet hose Drain pipe or water drain hose is caught or jammed Ensure that the drain pipe and water drain hose are not kinked or trapped The unbalanced load detection system has interrupted the spin cycle because the laundry is unevenly distrib uted Redistribute the laundry in the drum Note Where possible mix large and small items in the drum Different sized items of laundry distribute themselv...

Page 56: ...ispenser of the in telligent dosing system 1 Check whether the detergent used is suitable Detergents and care products Page 34 2 Drain the dispenser Cleaning the detergent drawer Page 43 3 Clean the dispenser 4 Refill the dispenser Filling the dispensers Page 38 Basic dosage is not correctly adjusted If intelligent dosing is activated reduce the basic dosage Page 39 Insufficient cleaning Basic dos...

Page 57: ...etwork Connecting the appliance to a WLAN home net work Wi Fi with WPS function Page 39 Connecting the appliance to a WLAN home net work Wi Fi without WPS function Page 40 Water is leaking out at the water inlet hose Water inlet hose is not correctly securely connected 1 Connect the water supply hose correctly Connect ing the water inlet hose 2 Tighten the screw connection Water is leaking out at ...

Page 58: ...nce Note You can find further information in the digital instruction manual by scanning the QR code in the table of contents or on www siemens home bsh group com 1 Turn off the water tap 2 Empty the water inlet hose 3 Switch off the appliance 4 Unplug the appliance s mains plug 5 Drain the water Cleaning the drain pump Page 44 6 Detach the hoses 7 Empty the dispensers 20 2 Inserting the transit bo...

Page 59: ...roughout the EU 21 Customer Service If you have any queries on use are unable to rectify faults on the appli ance yourself or if your appliance needs to be repaired contact Cus tomer Service Function relevant genuine spare parts according to the corresponding Eco design Order can be obtained from Customer Service for a period of at least 10 years from the date on which your appliance was placed on...

Page 60: ...must be connected to the power supply The liability guarantee is valid for the service life of the appliance A claim can only be made under the guarantee if the appliance has been correctly installed and con nected with Aqua Stop according to our instructions this also in cludes correctly fitting the Aqua Stop extension genuine access ory Our guarantee does not cover defective supply lines or fitt...

Page 61: ...0 3 44 0 940 65 0 43 1400 53 00 eco 40 602 4 5 2 53 0 340 49 0 29 1400 53 00 eco 40 602 2 5 2 53 0 190 34 0 25 1400 53 00 bavlna 20 C 9 0 3 28 0 450 93 0 24 1400 53 00 bavlna 40 C 9 0 3 28 1 200 93 0 44 1400 53 00 bavlna 60 C 9 0 3 34 2 000 93 0 62 1400 53 00 bavlna 40 C před pírka 9 0 3 58 1 270 100 0 44 1400 53 00 snadno udržovatelné 40 C 4 0 2 30 0 770 56 0 43 1200 29 00 rychlý mix 40 C 4 0 1 0...

Page 62: ... more information about your model online at https eprel ec europa eu 1 This web address is linked to the official EU EPREL product database Please then follow the instructions on searching for the model The model identifier is made up of the charac ters before the slash in the product number E Nr on the rating plate Al ternatively you can also find the model identifier in the first line of the EU...

Page 63: ...on the product page for your appliance Only applies to Great Britain 2 4 GHz band 2400 2483 5 MHz Max 100 mW 5 GHz band 5150 5350 MHz 5470 5725 MHz Max 100 mW BE BG CZ DK DE EE IE EL ES FR HR IT CY LI LV LT LU HU MT NL AT PL PT RO SI SK FI SE NO CH TR IS UK NI 5 GHz WLAN Wi Fi For indoor use only AL BA MD ME MK RS UK UA 5 GHz WLAN Wi Fi For indoor use only ...

Page 64: ...hen GERMANY www siemens home bsh group com Valid within Great Britain Imported to Great Britain by BSH Home Appliances Ltd Grand Union House Old Wolverton Road Wolverton Milton Keynes MK12 5PT United Kingdom Manufactured by BSH Hausgeräte GmbH under the trademark licence of Siemens AG ...

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