Troubleshooting
en
57
Fault
Cause
troubleshooting
High spin speed not
reached.
Unbalance load detection
system is using a reduced
spin speed to eliminate an
unbalance.
▶
Redistribute the laundry in the
drum.
Note:
Where possible, mix large and
small items in the drum. Different sized
items of laundry distribute themselves
better during the spin cycle.
▶
Start the
Spin
programme.
The spin programme does
not start.
Drain pipe or water outlet
hose is blocked.
▶
Clean the drain pipe and the water
outlet hose.
Drain pipe or water drain
hose is caught or jammed.
▶
Ensure that the drain pipe and wa-
ter drain hose are not kinked or
trapped.
The unbalanced load detec-
tion system has interrupted
the spin cycle because the
laundry is unevenly distrib-
uted.
▶
Redistribute the laundry in the
drum.
Note:
Where possible, mix large and
small items in the drum. Different sized
items of laundry distribute themselves
better during the spin cycle.
▶
Start the
Spin
programme.
Noise
Fault
Cause
troubleshooting
Rushing, hissing noise.
Water is flushed under pres-
sure into the detergent
drawer.
▶
Not a fault – normal operating
noise.
Longer, whirring noise be-
fore the start of the wash
cycle or fabric softening.
Intelligent dosing system dis-
penses detergent or care
products.
▶
Not a fault – normal operating
noise.
Brief whirring noise after
switching on the appliance.
Intelligent dosing system
carries out a function test.
▶
Not a fault – normal operating
noise.
Loud noises during the spin
cycle.
Appliance is not correctly
aligned.
▶
Aligning the appliance
The appliance feet are not
fixed.
▶
Secure the appliance feet. Aligning
the appliance
Transit bolts have not been
removed.
▶
Removing the transit bolts
Banging noises, rattling in
the drain pump.
Foreign bodies have got into
the drain pump.
▶
