Siemens WM14UPHXES User Manual And Assembly Instructions Download Page 1

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Washing machine

WM14UPHXES

User manual and assembly instructions

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Siemens Home Appliances

Summary of Contents for WM14UPHXES

Page 1: ...ine WM14UPHXES en User manual and assembly instructions Register your product on My Siemens and discover exclusive services and offers siemens home bsh group com welcome The future moving in Siemens Home Appliances ...

Page 2: ...g cycle 33 Laundry 34 Preparing the laundry 34 Sorting laundry 35 Degrees of soiling 35 Care symbols on the care labels 35 Detergents and care products 36 Detergent recommendation 36 Detergent dosage 37 Basic operation 37 Switching on the appliance 37 Setting a programme 38 Adjusting the programme set tings 38 Saving the programme settings 38 Loading laundry 38 Adding detergent and care product 39...

Page 3: ...caling 49 Cleaning the drain pump 49 Cleaning the water outlet hose at the siphon 51 Cleaning the water inlet filter 52 Troubleshooting 53 Error code Fault display Sig nal 53 Malfunctions 55 Noise 58 Problem with results 59 Home Connect problem 61 Leakage 61 Odours 62 Emergency release 63 Transportation storage and disposal 63 Removing the appliance 63 Inserting the transit bolts 63 Using the appl...

Page 4: ...rmation safe for future reference or for the next owner Check the appliance after unpacking it Do not connect the ap pliance if it has been damaged in transit Intended use Read the information on intended use to ensure that you use the appliance correctly and safely Only use this appliance According to this installation and instruction manual For washing machine washable fabrics and hand washable ...

Page 5: ...k Improper installation is dangerous Connect and operate the appliance only in accordance with the specifications on the rating plate Connect the appliance to a power supply with alternating current only via a properly installed socket with earthing The protective conductor system of the domestic electrical installation must be properly installed The installation must have a sufficiently large cro...

Page 6: ...f ted Do not lift the appliance on your own If this appliance is not correctly installed in a washer dryer stack the installed appliance may fall Only stack the dryer on a washing machine using the con nection kit from the dryer manufacturer No other installa tion method is permitted Do not install the appliance in a washer dryer stack if the dryer manufacturer does not offer a suitable connection...

Page 7: ...pliance may lead to cuts Do not touch the sharp edges on the appliance Wear protective gloves when installing and transporting the appliance Safe use Follow these safety instructions when using the appliance WARNING Risk of electric shock If the appliance or the power cord is damaged this is danger ous Never operate a damaged appliance Never pull on the power cord to unplug the appliance Al ways u...

Page 8: ... longer close WARNING Risk of suffocation Children may breathe in or swallow small parts causing them to suffocate Keep small parts away from children Do not let children play with small parts WARNING Risk of poisoning Detergents and care products may result in poisoning if con sumed If accidentally swallowed seek medical advice Keep detergents and care products out of the reach of chil dren WARNI...

Page 9: ...wash at high temperatures the detergent solution gets hot Do not touch the hot detergent solution CAUTION Risk of chemical burns If the detergent drawer is opened detergent and care products may spray out from the appliance Contact with eyes or skin may cause irritation Rinse eyes and or skin thoroughly with clean water if they come into contact with detergents or care products If accidentally swa...

Page 10: ...gress of moisture can cause an electric shock Do not use steam or high pressure cleaners hoses or sprays to clean the appliance WARNING Risk of injury The use of non original spare parts and non original accessor ies is dangerous Only use the manufacturer s original spare parts and ori ginal accessories WARNING Risk of poisoning Poisonous fumes may be given off if you use cleaning agents that cont...

Page 11: ...onnect ing elements such as adapters extensions valves or similar Make sure that the valve hous ing for the water inlet hose does not come into contact with its surroundings and is not subjec ted to any external forces Ensure that the inner diameter of the water tap is at least 17 mm Make sure that the length of the thread on the connection to the water tap is at least 10 mm If the water pressure ...

Page 12: ... Page 27 Energy consumption and water consumption is most efficient Use the economy programme set tings If you adjust the programme set tings for a programme the display shows the expected consumption Add Page 37 detergent based on the laundry s degree of soiling For light to normal soiling a smal ler amount of detergent is suffi cient Observe the dosage recom mendation from the detergent manufact...

Page 13: ...eriod the appliance switches off automatically Installation and connection Installation and connec tion Installation and connection You can find out where and how best to install your appliance here You will also learn how to connect the ap pliance to the water and power sup ply Unpacking the appliance 1 Remove any packaging and pro tective covers completely from the appliance 2 Check the applianc...

Page 14: ...ine 2 Accompanying documents 3 Elbow for fixing the water outlet hose 4 Cover caps Requirements for the installa tion location The appliance may wander when it spins Observe the instructions for the installation location Note Please read the information in the Safety Page 4 and Prevent ing material damage Page 11 sec tions to ensure that you use the appli ance safely ...

Page 15: ...ay leak out if the appliance is tilted at an angle greater than 40 Tilt the appliance carefully Installation location Requirements On a base Secure the appliance with fixing brackets Page 33 Installation location Requirements On a wooden joist floor Place the appliance on a water resistant wooden board which is screwed tightly to the floor The wooden board should be at least 30 mm thick In a kitch...

Page 16: ...onnection 16 2 Unscrew and remove all four screws for the transit bolts with a WAF 13 wrench 3 Pull the power cord out of the holder 4 Remove the four sleeves 5 Put on the four cover caps 6 Press down on the four cover caps ...

Page 17: ... 4 and Prevent ing material damage Page 11 sec tions to ensure that you use the appli ance safely ATTENTION When draining the water outlet hose is subject to water pressure and may come loose from the installed con nection point Secure the water outlet hose against unintentional loosening Drainage into a si phon Secure the connec tion point with a 24 40 mm hose clamp Drainage into a wash basin Fix...

Page 18: ...al damage Page 11 sec tions to ensure that you use the appli ance safely 1 Loosen the lock nuts using a WAF 17 wrench by turning it in a clock wise direction 2 To align the appliance turn the ap pliance feet Check that the appli ance is level using a spirit level All appliance feet must stand firmly on the ground 3 Screw the lock nuts tightly against the housing using a WAF 17 wrench In doing so h...

Page 19: ...e parts of your appliance Appliance You can find an overview of the parts of your appliance here 1 2 4 6 3 5 8 7 7 On certain models specific details such as the colour and shape may differ from those pictured 1 Maintenance flap for the drain pump Page 49 2 Door 3 Detergent drawer Page 20 4 Controls Page 20 5 Water outlet hose Page 17 6 Power cord Page 17 7 Transit bolts Page 15 8 Water inlet hose...

Page 20: ... and to obtain information about the operat ing status Operating logic Some areas of the display respond to touch You can activate settings by pressing the buttons The activated settings are highlighted brightly on the display You can change or deac tivate the activated settings by re peatedly pressing on the relevant buttons on the display ATTENTION Pressing on the display with force may cause da...

Page 21: ...e end has been set and the remaining number of hours is displayed Buttons Page 24 9 kg 1 Recommended load The maximum load capacity for the selected pro gramme in kg Pretreatment Programme status Wash Programme status Rinse Programme status Spin Programme status End End of programme Programme status 1 2 3 Extra Rinse Additional rinse cycles are activated Buttons Page 25 Energy consumption Energy c...

Page 22: ...ntelligent dosing system for liquid detergent is activated Flashes The fill level of the dispenser is below the minimum level Intelligent dosing system Page 40 liquid detergent Dispenser for liquid de tergent or fabric softener Lights up The intelligent dosing system for liquid detergent or fabric softener is activated Flashes The fill level of the dispenser is below the minimum level Intelligent ...

Page 23: ...The appliance has detected too much foam Error code Fault display Signal Page 53 Door Lights up The door is locked and cannot be opened Flashes The door is not closed properly Off The door is unlocked and can be opened Tap No water pressure Error code Fault display Signal Page 53 The water pressure is too low Detergent drawer The detergent drawer has not been pushed in fully Error code Fault displ...

Page 24: ... dosage Intelligent dosing system Page 40 i Dos Activate Deactivate Dispenser contents Basic dosage Briefly press the button to activate or deactivate the intelligent dosing system for fabric softener or liquid detergent Press the button for approx 3 seconds to specify the contents of the dispenser or set the basic dosage Intelligent dosing system Page 40 Finish in 1 24 hours Set the programme end...

Page 25: ...wanted or accidental operation If the childproof lock is activated and the appli ance has been switched off the childproof lock remains activated Childproof lock Page 40 Basic Settings Basic settings Change the basic settings for the appliance Prewash Activate Deactivate Activate or deactivate prewash e g for washing heavily soiled laundry Note If the intelligent dosing system is activated the det...

Page 26: ...tivate or deactivate the reduced creasing pro gramme In order to reduce creasing in the laundry the spin cycle and the spin speed are adapted The laundry is damp enough after washing that it needs to be hung out on a washing line Memory Saving Setting Press the button for approx 3 seconds to save your customised program settings Saving the programme settings Page 38 If you briefly press the button...

Page 27: ... Speed i Dos i Dos algodón algodão Cottons Wash hard wearing items made from cotton linen or blended fabrics Also suitable as a short programme for normally soiled laundry when you activate Speed If Speed is activated the maximum load capacity is reduced to 5 kg 9 90 1400 algod color algod cor Cottons Col our Wash hard wearing items made from cotton linen or blended fabrics Energy saving programme...

Page 28: ...sible energy efficiency the op timum washing temperature for this programme was saved The washing temperature is activated and cannot be changed 9 1400 sintéticos Easy Care Wash items made from synthetic or blended fabrics 4 60 1200 mix Mixed Fab rics Wash items made from cotton linen or synthetic or blended fabrics Suitable for lightly soiled laundry 4 60 1400 delicado seda Delicate Silk Wash del...

Page 29: ...e drum moves the items very gently with long pauses Use a detergent that is suitable for wool 2 40 800 Rinse Rinses and then spins the laundry and then drains the water 1400 Spin Drain Spins and drains the water If you only want to drain the water ac tivate The laundry is not spun 1400 programas app App Programs Select additional programmes dir ectly via the Home Connect app A description of the p...

Page 30: ...c or blended fabrics Gentle laundry care The degree of soiling and the type of fabric are automatically detected The washing process is adapted 3 5 30 1000 limp tambor Drum Clean Cleaning and caring for the drum Use this programme in the following cases Before using the appliance for the first time If you regularly wash at temperat ures of 40 C or lower After a prolonged period of non use Use wash...

Page 31: ...ramme at 60 C or higher for a long time camisas business Shirts Wash non iron shirts and blouses made from cotton linen synthetic fibres or blended fabrics Tip In order to avoid creasing in your laundry you can activate The laundry is only given a short spin and can be removed while still dripping wet Hang out shirts and blouses while they are still dripping wet so that they drip dry Use the delic...

Page 32: ... 30 Super Quick 15 30 Wash items made from cotton syn thetic or blended fabrics Short programme for small items of lightly soiled laundry The programme duration is approx 30 minutes If you wish to reduce the programme duration to 15 minutes activate Speed The maximum load is re duced to 2 kg 4 40 1200 1 Programme setting ...

Page 33: ...Before using for the first time Before using for the first time Before using for the first time Prepare the appliance for use Starting an empty washing cycle Your appliance was inspected thor oughly before leaving the factory To remove any residual water run the first wash cycle without any laundry Note Please read the information in the Safety Page 4 and Prevent ing material damage Page 11 sec ti...

Page 34: ... made from hand washable wool using your appliance Preparing the laundry ATTENTION Objects remaining in the laundry may damage the laundry and the drum Remove all items from any pock ets in your laundry before using the appliance To protect your appliance and the laundry prepare the laundry be forehand Empty all pockets Brush sand out of all collars and pockets Close bed covers and cushion covers ...

Page 35: ... dirt or stains are visible Laundry has absorbed odours Light summer clothing or sports clothing that has been worn for a just a few hours Normal Dirt or light stains are visible T shirts shirts or blouses are sweat soaked or have been worn a few times Towels or bedding that has been used for up to one week Heavy Dirt or stains are clearly visible Tea towels baby items or work clothing Care symbol...

Page 36: ...ning solvents caustic agents or volatile substances e g bleach Use dyes sparingly as salt may damage stainless steel Do not use bleaching agents in the appliance Detergent recommendation This information helps you to choose the right detergent for your fabrics Detergent Fabrics Programme Temperature Standard detergent with op tical brighteners Heat resistant white fabrics made from cotton or linen...

Page 37: ...s refer to a standard load of 4 5 kg Soiling Light Normal Heavy Water hardness Soft medium 40 ml 55 ml 80 ml Water hardness Hard very hard 55 ml 80 ml 105 ml The dosages can be found on the manufacturer s packaging If you are not using manual dosage adjust the dosage to the actual load If intelligent dosing is activated do not adjust the dosage to the actual load capacity The quantity of de tergen...

Page 38: ...e has been set Adjust the programme settings The programme settings are not saved permanently for the pro gramme Note The setting is saved if you ac tivate or deactivate the intelligent dosing system Saving the programme set tings You can save your individual pro gramme settings as favourites Requirements A programme has been set The programme settings have been adjusted Press and hold for approx ...

Page 39: ... detergent drawer 2 Pour in detergent Detergent drawer Page 20 3 If required add the care product 4 Push in the detergent drawer Starting the programme Note If you want to change the time until the programme ends set the Ready in time first Press a The drum rotates and load detec tion takes place This can take up to 2 minutes after which water enters the drum a The display shows either the pro gra...

Page 40: ...ally using the controls Activating the childproof lock Press and hold 3 sec for ap prox 3 seconds a The controls are locked a The childproof lock remains active even after the appliance has been switched off Deactivating the childproof lock Requirement To deactivate the childproof lock the appliance must be switched on Press and hold 3 sec for ap prox 3 seconds Intelligent dosing system Intelligen...

Page 41: ... detergent drawer 6 Adjust the basic dosage Page 41 Dispenser contents When it leaves the factory the dis penser is set for fabric softener Alternatively you can also use this dispenser for a second liquid de tergent Notes If you change the content of the dispenser the basic dosage for this dispenser is reset If you use both dispensers for li quid detergent you must select a dispenser which is to ...

Page 42: ...y are also ob served when operating the appli ance via the Home Connect app Safety Page 4 Operating the appliance on the ap pliance itself always takes priority During this time it is not possible to operate the appliance using the Home Connect app Home Connect settings Adapt Home Connect to your needs You can find the Home Connect set tings in the basic settings for your ap pliance Which settings...

Page 43: ...nsfer the network information for the WLAN home network Wi Fi to your appli ance Requirement The Home Connect app is open and you have logged on 1 Press and hold for at least 3 seconds a The display shows Aut 2 Set the programme to position 2 a The display shows SAP 3 Press a flashes in the display a The appliance now sets up its own Wi Fi network with the name SSID HomeConnect 4 Call up the Wi Fi...

Page 44: ... on the appli ance Note When Wi Fi is activated the en ergy consumption increases in com parison to the values specified in the consumption value table 1 Press and hold for approx 3 seconds 2 Set the programme to position 4 a The display shows Con 3 Press repeatedly until the dis play shows on a Wi Fi is activated Note If Wi Fi is activated the appli ance will not switch itself off automat ically ...

Page 45: ...of the Wi Fi communication module to ensure a secure data connection The current software and hardware version of your appliance Status of any previous reset to factory settings This initial registration prepares the Home Connect functions for use and is only required when you want to use the Home Connect functions for the first time Note Please note that the Home Connect functions can only be uti...

Page 46: ...ssed Automatic switch off 4 ON OFF Activate or deactivate the Automatic switch off function for the appliance Save energy and conserve resources Page 12 Note If Wi Fi is activated the appliance will not switch itself off automatically Drum cleaning re minder ON OFF Activate or deactivate the reminder to clean the drum Display brightness 1 low 2 medium 3 high 4 very high Set the display brightness ...

Page 47: ...er open after use This allows the resid ual water to dry redu cing odours in the ap pliance Cleaning the drum If you often wash at a washing tem perature of 40 C and lower or the appliance has not been used for a long period clean the drum Run the limp tambor programme without laundry Add washing powder Cleaning the detergent drawer If you change detergent or the deter gent drawer is dirty clean t...

Page 48: ... Protect the electrical connection on the rear against water deter gent and fabric softener residue Clean the pump unit with a damp cloth 8 Clean the detergent drawer and the lid with a soft damp cloth or hand shower 9 Dry the detergent drawer lid and pump unit and reinsert them 10 Clean the inside of the detergent drawer housing 11 Push in the detergent drawer ...

Page 49: ...ump Clean the drain pump in the event of faults e g blockages or rattling noises Emptying the drain pump Note Please read the information in the Safety Page 4 and Prevent ing material damage Page 11 sec tions to ensure that you use the appli ance safely 1 Turn off the water tap 2 Switch off the device 3 Disconnect the appliance s mains plug from the power supply 4 Open the maintenance flap 5 Remov...

Page 50: ...e read the information in the Safety Page 4 and Prevent ing material damage Page 11 sec tions to ensure that you use the appli ance safely Requirement The drain pump is empty Page 49 1 Since water may remain in the drain pump remove the pump cap carefully 2 Clean the interior the thread on the pump cap and the pump hous ing 3 Make sure that the impeller in the drain pump can be rotated 4 Insert th...

Page 51: ...n the appliance 4 Pour 1 litre of water into the manual dosing compartment 5 Start the programme Cleaning the water outlet hose at the siphon If the water outlet hose at the siphon is dirty or the detergent solution is not being pumped out you must clean these 1 Switch off the appliance 2 Disconnect the appliance s mains plug from the power supply 3 Loosen the hose clamp and care fully remove the ...

Page 52: ... 3 Start the programme and leave it to run for approx 70 seconds 4 Switch off the appliance 5 Disconnect the appliance s mains plug from the power supply Cleaning the filter on the tap Note Please read the information in the Safety Page 4 and Prevent ing material damage Page 11 sec tions to ensure that you use the appli ance safely Requirement The water inlet hose is empty 1 Remove the water inlet...

Page 53: ...turer s Customer Service or a similarly qualified person in order to prevent any risk Error code Fault display Signal Fault Cause troubleshooting The display goes out and flashes Energy saving mode is act ive Press any button a The symbol lights up again E 36 10 Drain pipe or water outlet hose is blocked Clean the drain pipe and the water outlet hose Drain pipe or water drain hose is caught or jam...

Page 54: ... items of laundry distribute themselves better during the spin cycle E 10 10 The water pressure is low No remedial action possible The filter in the water inflow is blocked Clean the water inflow filter Page 52 The tap is turned off Turn on the tap The water inlet hose is kinked or jammed Ensure that the water inlet hose is not kinked or jammed E 35 10 There is water in the base trough Turn off th...

Page 55: ...ce the basic dosage Page 41 If you dose manually reduce the amount of detergent for the next washing cycle with the same load lights up The temperature is too high Wait until the temperature has dropped Cancelling the programme Page 39 Water level is too high Start the programme Laundry is caught in the door 1 Open the door again 2 Remove any trapped laundry 3 Close the door 4 Press to start the p...

Page 56: ...t drawer has not been pushed in as far as it can go Push the detergent drawer in as far as it will go The pump for the intelligent dosing system is blocked 1 Switch off the appliance 2 Clean the pump unit Cleaning the detergent drawer Page 47 3 If this indicator appears again call our after sales service Customer Service Page 65 Note You can start the washing pro gramme if you deactivate the intel...

Page 57: ... jammed The spin cycle runs several times The unbalanced load detec tion system eliminates an im balance by repeatedly redis tributing the laundry Not a fault no action required Note When loading where possible place large and small items of laundry together in the drum Different sized items of laundry distribute themselves better during the spin cycle The programme duration changes during the was...

Page 58: ...the compartment for manual dosing not for outdoor clothing sportswear or items stuffed with down If intelligent dosing is activated re duce the basic dosage Page 41 If you dose manually reduce the amount of detergent for the next washing cycle with the same load i Dos i Dos cannot be actuated Intelligent dosing is not in tended for this programme Not a fault no action required Programme progress d...

Page 59: ... run a wash cycle reduce the amount of laundry being loaded The wrong programme is se lected for the type of fabric Select the programmes that are suitable for the type of fabric Programmes Page 27 The spin result is not satis factory The laundry is too wet too damp A low spin speed is selected The next time you run a wash cycle set a higher spin speed Start the programme is activated Select the p...

Page 60: ...ng Unsuitable detergent added to the dispenser of the intelli gent dosing system 1 Check whether the detergent used is suitable Detergents and care products Page 36 2 Drain the dispenser Cleaning the detergent drawer Page 47 3 Clean the dispenser 4 Refill the dispenser Filling the dispenser Page 41 Basic dosage is not correctly adjusted If intelligent dosing is activated re duce the basic dosage P...

Page 61: ...44 Wi Fi is activated but a con nection to your home net work cannot be established 1 Ensure that the home network is available 2 Reconnect the appliance to the home network Connecting the appliance to a WLAN home network Wi Fi with WPS function Page 42 Connecting the appliance to a WLAN home network Wi Fi without WPS function Page 43 Leakage Fault Cause troubleshooting Water is leaking out at the...

Page 62: ...hooting Odours have formed in the appliance Humidity and detergent residue may promote the formation of bacteria Cleaning the drum Page 47 If you are not using the appliance leave the door and detergent drawer open so that residual water can evaporate ...

Page 63: ...e and disposal Transportation storage and disposal You can find out here how to prepare your appliance for transportation and storage You will also find out how to dispose of old appliances Removing the appliance 1 Turn off the tap 2 Emptying the water inlet hose Page 52 3 Switch off the appliance 4 Unplug the appliance s mains plug 5 Drain the remaining detergent solution Cleaning the drain pump ...

Page 64: ... the appliance thereby putting their lives at risk Do not install the appliance behind a door as this may obstruct the ap pliance door or prevent it from opening With redundant appliances unplug the power cord Then cut through the cord and damage the lock on the appliance door beyond repair so that the appliance door will no longer close 1 Unplug the appliance from the mains 2 Cut through the powe...

Page 65: ...s from the date on which your appliance was placed on the market within the European Eco nomic Area Note Under the terms of the manu facturer s warranty the use of Cus tomer Service is free of charge Detailed information on the warranty period and terms of warranty in your country is available from our after sales service your retailer or on our website If you contact Customer Service you will req...

Page 66: ...ng the Aqua Stop extension genuine access ory Our guarantee does not cover defective supply lines or fittings up to the Aqua Stop connection on the tap If your appliance is fitted with Aqua Stop you can in principle leave your appliance unattended during operation and the tap turned on afterwards The tap only needs to be turned off if you are away from home for a long period e g on holiday for sev...

Page 67: ...ois ture 1 eco 40 602 9 0 3 37 1 250 61 0 50 1400 50 eco 40 602 4 5 2 52 0 610 45 0 36 1400 50 eco 40 602 2 5 2 30 0 180 30 0 24 1400 54 algodón al godão 20 C 9 0 3 28 0 370 90 0 23 1400 52 algodón al godão 40 C 9 0 3 28 1 350 90 0 45 1400 52 algodón al godão 60 C 9 0 3 28 1 450 90 0 55 1400 52 algodón al godão 40 C 9 0 3 58 1 400 102 0 45 1400 52 sintéticos 40 C 4 0 2 28 0 780 61 0 44 1200 27 mix...

Page 68: ...50 cm Length of the power cord 160 cm Max draining height 100 cm 1 Depending on the appliance specifications This product contains light sources from energy efficiency class F These light sources are available as a spare part and must only be replaced by trained specialist staff More information about your model can be found online at https en ergylabel bsh group com1 This web address is linked to...

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Page 72: ... 9001506290 9001506290 000512 en BSH Hausgeräte GmbH Carl Wery Straße 34 81739 München GERMANY www siemens home bsh group com Manufactured by BSH Hausgeräte GmbH under Trademark License of Siemens AG ...

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