Siemens WM14N2E9DN User Manual And Installation Instructions Download Page 1

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Washing machine

WM14N2E9DN

User manual and installation instructions

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Summary of Contents for WM14N2E9DN

Page 1: ...e WM14N2E9DN en User manual and installation instructions Register your product on My Siemens and discover exclusive services and offers siemens home bsh group com welcome The future moving in Siemens Home Appliances ...

Page 2: ...g an empty washing cycle 31 Laundry 32 Preparing the laundry 32 Sorting laundry 33 Degrees of soiling 33 Care symbols on the care labels 33 Detergents and care products 34 Detergent recommendation 34 Detergent dosage 34 Basic operation 35 Switching on the appliance 35 Setting a programme 35 Adjusting the programme set tings 36 Loading laundry 36 Using a measuring aid for liquid detergent 36 Use th...

Page 3: ...nlet filters 46 Troubleshooting 48 Malfunctions 48 Emergency release 56 Transportation storage and disposal 56 Removing the appliance 56 Inserting the transit bolts 56 Using the appliance again 57 Disposing of old appliance 57 Customer Service 58 Product number E Nr and pro duction number FD 58 Consumption values 59 Technical specifications 59 ...

Page 4: ...s suitable for washing machines In private households and in enclosed spaces in a domestic en vironment Up to an altitude of max 4000 m above sea level Restriction on user group This appliance may be used by children aged 8 or over and by people who have reduced physical sensory or mental abilities or inadequate experience and or knowledge provided that they are supervised or have been instructed ...

Page 5: ...g a timer or remote control When the appliance is installed the mains plug of the power cord must be freely accessible If free access is not possible an all pole isolating switch must be installed in the permanent electrical installation according to the installation regulations When installing the appliance check that the power cable is not trapped or damaged If the insulation of the power cord i...

Page 6: ...tack Do not install a washer dryer stack on a platform the appli ances may tip over WARNING Risk of suffocation Children may put packaging material over their heads or wrap themselves up in it and suffocate Keep packaging material away from children Do not let children play with packaging material CAUTION Risk of injury The appliance may vibrate or move when in use Place the appliance on a clean e...

Page 7: ... turn off the water tap Call Customer Service Page 58 Repairs to the appliance should only be carried out by trained specialist staff An ingress of moisture can cause an electric shock Only use the appliance in enclosed spaces Never expose the appliance to intense heat or humidity Do not use steam or high pressure cleaners hoses or sprays to clean the appliance WARNING Risk of harm to health Child...

Page 8: ...appliance Rinse pretreated laundry thoroughly with water before wash ing CAUTION Risk of injury The covering plate may break if you stand on or climb onto the appliance Do not stand on or climb onto the appliance The appliance may tip over if you sit on or lean against the open door Do not sit on or lean against the appliance door Do not place any objects on the appliance door Reaching into the dr...

Page 9: ... the safety instructions when cleaning and performing maintenance work on the appliance WARNING Risk of electric shock Improper repairs are dangerous Repairs to the appliance should only be carried out by trained specialist staff Only use genuine spare parts when repairing the appliance If the power cord of this appliance is damaged it must be replaced by the manufacturer the manufacturer s Custom...

Page 10: ...en Safety 10 WARNING Risk of poisoning Poisonous fumes may be given off if you use cleaning agents that contain solvents Do not use cleaning agents that contain solvents ...

Page 11: ... elements such as adapters extensions valves or similar Ensure that the inner diameter of the water tap is at least 17 mm Make sure that the length of the thread on the connection to the water tap is at least 10 mm If the water pressure is too high or too low the appliance may not be able to operate properly Make sure that the water pres sure in the water supply system is min 100 kPa 1 bar and max...

Page 12: ... from the detergent manufacturer Reduce the washing temperature for lightly and normally soiled laundry At low temperatures the appliance consumes less energy For light to normal soiling lower temperatures than indicated on the care label are also sufficient Set the maximum spin speed if you want to dry the laundry in a tumble dryer afterwards The drier the laundry the shorter the programme durati...

Page 13: ...mage Page 11 sec tions to ensure that you use the appli ance safely ATTENTION Objects remaining in the drum that are not designed for operation with the appliance may cause material damage and damage to the appli ance Remove these objects along with all supplied accessories from the drum before starting the appliance 1 Remove any packaging and pro tective covers completely from the appliance For t...

Page 14: ...hine 2 Accompanying documents 3 Water inlet hose 4 Cover caps 5 Connection adapter Requirements for the installa tion location The appliance may wander when it spins Observe the instructions for the installation location Note Please read the information in the Safety Page 4 and Prevent ing material damage Page 11 sec tions to ensure that you use the appli ance safely ...

Page 15: ...s residual water may leak out if the appliance is tilted at an angle greater than 40 Tilt the appliance carefully Installation location Requirements On a base Secure the appliance with fixing brackets Page 31 Installation location Requirements On a wooden joist floor Place the appliance on a water resistant wooden board which is screwed tightly to the floor The wooden board should be at least 30 m...

Page 16: ...l the hoses out of the holders 2 Unscrew and remove all four screws for the transit bolts with a WAF 13 wrench 3 Pull the power cord out of the holder 4 Remove the four sleeves 5 Put on the four cover caps 6 Press down on the four cover caps ...

Page 17: ...sher 4 Open the water tap carefully and check that the connection points are tight Water outlet connection types This information is intended to help you to connect this appliance to the water outlet Note Please read the information in the Safety Page 4 and Prevent ing material damage Page 11 sec tions to ensure that you use the appli ance safely ATTENTION When draining the water outlet hose is su...

Page 18: ...re that you use the appli ance safely 1 Loosen the lock nuts using a WAF 17 wrench by turning it in a clock wise direction 2 To align the appliance turn the ap pliance feet Check that the appli ance is level using a spirit level All appliance feet must stand firmly on the ground 3 Screw the lock nuts tightly against the housing using a WAF 17 wrench In doing so hold the foot tight and do not adjus...

Page 19: ...Installation and connection en 19 The connection details of the appli ance can be found under Tech nical data Page 59 2 Check the mains plug is inserted properly ...

Page 20: ...ur appliance Appliance You can find an overview of the parts of your appliance here 1 2 4 6 3 5 7 7 On certain models specific details such as the colour and shape may differ from those pictured 1 Maintenance flap for the drain pump Page 43 2 Door 3 Detergent drawer Page 21 4 Controls Page 21 5 Water outlet hose Page 17 6 Power cord Page 18 7 Transit bolts Page 15 ...

Page 21: ...r main wash Water softener Bleach Stain remover 3 Compartment Fabric softener Liquid starch Waterproofing agent 4 Compartment I Detergent for prewash Hygiene detergent Controls You can use the control panel to configure all functions of your appliance and to obtain information about the operating status 2 3 1 1 4 1 Programmes Page 25 2 Programme selector Page 35 3 Display Page 22 4 Buttons ...

Page 22: ...1 Recommended load The maximum load capacity for the selected pro gramme in kg 1400 Spin speed Set spin speed in rpm Buttons Page 24 0 No final spin only draining Rinse Hold no draining 90 Temperature Set temperature in C Buttons Page 24 cold Start Pause Start cancel or pause Lights up The programme is running and can be cancelled or paused Flashes The programme can be started or contin ued Rinse ...

Page 23: ...ring for the drum and the outer tub Cleaning the drum Page 41 Voltage control system Flashes The automatic voltage control system detects impermissible voltage drops This will pause the pro gramme Note The programme will continue when the voltage is permissible again Voltage control system Flashes The programme has been paused because of impermissible voltage drops The voltage is permiss ible agai...

Page 24: ...rted the pro gramme duration is displayed C 90 C Adjust the temperature in C 1400 Adjust the spin speed or activate Rinse Hold If is selected the water is not drained at the end of the washing cycle and the spin cycle is de activated The laundry remains in the water used for rinsing 3 Sek Activate Deactivate Activate or deactivate the childproof lock Disable the control panel to prevent unwanted o...

Page 25: ...C 1 Max spin speed rpm 1 Rinse Hold Bomuld Cottons Wash hard wearing items made from cotton linen or blended fabrics Also suitable as a short programme for normally soiled laundry when you activate If is activated the maximum load capacity is re duced to 5 kg 9 90 1400 Bomuld Intensiv Cot tons Intensive Wash hard wearing items made from cotton linen or blended fabrics Energy saving programme Note ...

Page 26: ...t possible energy efficiency the optimum wash ing temperature for this programme was saved The washing temperature is activated and can not be changed 9 1400 Strygelet Easy Care Wash items made from synthetic or blended fab rics 4 60 1200 Mix Mixed Load Wash items made from cotton linen or syn thetic or blended fabrics Suitable for lightly soiled laundry 4 60 1400 Finvask Silke Delic ates Silk Was...

Page 27: ...e drum moves the items very gently with long pauses Use a detergent that is suitable for wool 2 40 800 Skylning Rinse Rinses and then spins the laundry and then drains the water 1400 Centrifugering Ud pumpning Spin Drain Spins and drains the water If you only want to drain the water activate 0 The laundry is not spun 1400 Jeans Mørkt tøy Jeans Dark laundry Wash dark coloured and colour intense ite...

Page 28: ...with hooks eyelets or clips in a mesh laundry bag 1 40 800 Tromlerengøring Drum clean Cleaning and caring for the drum Use this programme in the following cases Before using the appliance for the first time If you regularly wash at temperatures of 40 C or lower After a prolonged period of non use Use washing powder or a detergent containing bleach Halve the amount of detergent to avoid foaming Do ...

Page 29: ...ace the detergent for outdoor fabrics in com partment II in the detergent drawer and the wa terproofing agent in the compartment Detergent drawer Page 21 After treat the laundry in accordance with the manufacturer s instructions 1 40 800 Skjorter Shirts Wash non iron shirts and blouses made from cotton linen synthetic fibres or blended fabrics Tip In order to avoid creasing in your laundry you can...

Page 30: ...s microfibre or fleece Use a detergent that is suitable for sports items Do not use fabric softener Tip Use the Strygelet programme to wash heavily soiled laundry 2 40 800 Super 15 30 Super 15 30 Wash items made from cotton synthetic or blen ded fabrics Short programme for small items of lightly soiled laundry The programme duration is approx 30 minutes If you wish to reduce the programme duration...

Page 31: ...nschlussventil als Sicherheit seinrichtung gegen Rückfließen von Wasser in das Leitungsnetz 10015611 Before using for the first time Before using for the first time Before using for the first time Prepare the appliance for use Starting an empty washing cycle Your appliance was inspected thor oughly before leaving the factory To remove any residual water run the first wash cycle without any laundry...

Page 32: ...rom hand washable wool using your appliance Preparing the laundry ATTENTION Objects remaining in the laundry may damage the laundry and the drum Remove all items from any pock ets in your laundry before using the appliance To protect your appliance and the laundry prepare the laundry be forehand Empty all pockets Brush sand out of all collars and pockets Close bed covers and cushion covers Close a...

Page 33: ...has absorbed odours Light summer clothing or sports clothing that has been worn for a just a few hours Normal Dirt or light stains are visible T shirts shirts or blouses are sweat soaked or have been worn a few times Towels or bedding that has been used for up to one week Heavy Dirt or stains are clearly visible Tea towels baby items or work clothing Care symbols on the care labels The symbols ind...

Page 34: ...se dyes sparingly as salt may damage stainless steel Do not use bleaching agents in the appliance Detergent recommendation Detergent Laundry Programme Temperature Standard detergent with op tical brighteners Heat resistant white fabrics made from cotton or linen Cotton From cold up to 90 C Detergent for colours without bleach or optical brighteners Coloured fabrics made from linen or cotton Cotton...

Page 35: ...r detergent These example values refer to a standard load of 4 5 kg Soiling Light Normal Heavy Water hardness Soft medium 40 ml 55 ml 80 ml Water hardness Hard very hard 55 ml 80 ml 105 ml The dosages can be found on the manufacturer s packaging Adjust the dosage to the actual load Basic operation Basic operation Basic operation Switching on the appliance Turn the programme selector to a programme...

Page 36: ...nting material damage Page 11 sec tions to ensure that you use the appliance safely To prevent creasing take note of the maximum load for the relevant programme Page 25 Requirement Prepare and sort the laundry Laundry Page 32 1 Open the door 2 Ensure that the drum is empty 3 Separate the laundry and place it in the drum 4 Note Ensure that there is no laun dry trapped in the door Close the door Usi...

Page 37: ...ad the information in the Safety Page 4 and Preventing material damage Page 11 sec tions to ensure that you use the appliance safely Do not use the measuring aid for liquid detergent for gel detergents washing powder or if Prewash or Ready in time are activated Requirement Find out the optimum dosage for detergent and care product Page 34 1 Pull out the detergent drawer 2 Pour in detergent Deterge...

Page 38: ...laundry Take note of the programme status 2 Add or remove laundry 3 Close the door 4 Press Cancelling the programme Once the programme has started you can cancel it at any time Note Please read the information in the Safety Page 4 and Prevent ing material damage Page 11 sec tions to ensure that you use the appli ance safely 1 Press 2 Open the door The appliance door remains locked for safety reaso...

Page 39: ... Secure your appliance against being operated unintentionally using the controls Activating the childproof lock Press and hold the two 3 Sek buttons for approx 3 seconds a The display shows a The controls are locked a The childproof lock remains active even after the appliance has been switched off Deactivating the childproof lock Requirement To deactivate the childproof lock the appliance must be...

Page 40: ...elow is an overview of the basic settings on your appliance Basic setting Programme pos ition Value Description End signal 2 0 off 1 quiet 2 medium 3 loud 4 very loud Set the volume of the signal at the end of the programme Button signal 3 0 off 1 quiet 2 medium 3 loud 4 very loud The volume of the audible signal emitted when the buttons are pressed ...

Page 41: ...residue or other residues im mediately Fresh deposits are easier to remove without leaving any residue Keep the appliance door and detergent drawer open after use This allows the resid ual water to dry redu cing odours in the ap pliance Cleaning the drum If you often wash at a washing tem perature of 40 C and lower or the appliance has not been used for a long period clean the drum CAUTION Risk of...

Page 42: ...leaning the opening for the deter gent drawer 7 Push in the detergent drawer Descaling If you add detergent correctly you do not need to descale your appliance If you still wish to use descaler follow the manufacturer s instructions for use ATTENTION The use of unsuitable descaling agents e g for coffee machines may damage the appliance For this appliance only use de scaling agents that are availa...

Page 43: ...n in the Safety Page 4 and Prevent ing material damage Page 11 sec tions to ensure that you use the appli ance safely 1 Turn off the water tap 2 Switch off the appliance 3 Disconnect the appliance s mains plug from the power supply 4 Open the maintenance flap 5 Remove the maintenance flap 6 Slide a sufficiently large receptacle under the opening 7 Take the drain hose out of the holder ...

Page 44: ...ealing cap 10 Insert the drain hose into the holder Cleaning the drain pump Note Please read the information in the Safety Page 4 and Prevent ing material damage Page 11 sec tions to ensure that you use the appli ance safely Requirement The drain pump is empty Page 43 1 Since water may remain in the drain pump remove the pump cap carefully 2 Clean the interior the thread on the pump cap and the pu...

Page 45: ...se at the siphon If the water outlet hose at the siphon is dirty or the detergent solution is not being pumped out you must clean these 1 Switch off the appliance 2 Disconnect the appliance s mains plug from the power supply 3 Loosen the hose clamp and care fully remove the water outlet hose Residual water may leak out 4 Clean the water outlet hose and si phon connecting piece 5 Reattach the water...

Page 46: ...pply Cleaning the filter on the tap Note Please read the information in the Safety Page 4 and Prevent ing material damage Page 11 sec tions to ensure that you use the appli ance safely Requirement The water inlet hose is empty 1 Remove the water inlet hose from the tap 2 Clean the filter with a small brush 3 Connect the water inlet hose and check for leaks Cleaning the filter on the appliance Note...

Page 47: ...nd servicing en 47 1 Disconnect the hose from the rear of the appliance 1 2 2 Use pliers to remove the filter 3 Clean the filter with a small brush 4 Reinsert the filter 5 Connect the hose and check for leaks 2 1 ...

Page 48: ...Energy saving mode is act ive Press any button a The symbol lights up again E 36 10 Drain pipe or water outlet hose is blocked Clean the drain pipe and the water outlet hose Drain pipe or water drain hose is caught or jammed Ensure that the drain pipe and wa ter drain hose are not kinked or trapped Drain pump is blocked Cleaning the drain pump Page 43 The water outlet hose is con nected too high I...

Page 49: ...ge may cause extension of a pro gramme No remedial action possible flashes Voltage under usage may cause extension of a pro gramme No remedial action possible lights up The temperature is too high Wait until the temperature has dropped Cancelling the programme Page 38 Water level is too high Start the Udpumpning pro gramme Laundry is caught in the door 1 Open the door again 2 Remove any trapped la...

Page 50: ...s activated Continue the programme by select ing Centrifugering or Udpumpn ing and pressing Resuming the programme when the programme status is Rinse Hold Page 38 The temperature is too high Wait until the temperature has dropped Cancelling the programme Page 38 Water level is too high Start the Udpumpning pro gramme Power failure Open the door using the emergency release Emergency release Page 56...

Page 51: ...ed Clean the filters in the water in flow Page 46 The tap is turned off Turn on the tap The water inlet hose is kinked or jammed Ensure that the water inlet hose is not kinked or jammed The spin cycle runs several times The unbalanced load detec tion system eliminates an im balance by repeatedly redis tributing the laundry Not a fault no action required Note When loading where possible place large...

Page 52: ...oving the transit bolts Drum does not turn water does not flow in Load detection is active Not a fault no action required Note The load detection can take up to two minutes Heavy foam build up Detergent dosage is too high Immediate measure Mix one table spoon of fabric softener with 0 5 litres of water and pour the mixture into the left hand compartment not for outdoor clothing sportswear or items...

Page 53: ...t fixed Secure the appliance feet Aligning the appliance Transit bolts have not been removed Removing the transit bolts Banging noises rattling in the drain pump Foreign bodies have got into the drain pump Cleaning the drain pump Page 43 Slurping rhythmical suction noise The drain pump is active the detergent solution is pumped out Not a fault normal operating noise Creasing The spin speed is too ...

Page 54: ...m is using a reduced spin speed to eliminate an unbalance Redistribute the laundry in the drum Note Where possible mix large and small items in the drum Different sized items of laundry distribute themselves better during the spin cycle Start the Centrifugering pro gramme Detergent residue on the damp washing Detergents may contain wa ter insoluble substances that deposit on the laundry Start the ...

Page 55: ...ing Odours have formed in the appliance Humidity and detergent residue may promote the formation of bacteria Cleaning the drum Page 41 If you are not using the appliance leave the door and detergent drawer open so that residual water can evaporate ...

Page 56: ...ion storage and disposal Transportation storage and disposal Transportation storage and disposal You can find out here how to prepare your appliance for transportation and storage You will also find out how to dispose of old appliances Removing the appliance 1 Turn off the tap 2 Emptying the water inlet hose Page 46 3 Switch off the appliance 4 Unplug the appliance s mains plug 5 Drain the remaini...

Page 57: ...the ap pliance door or prevent it from opening With redundant appliances unplug the power cord Then cut through the cord and damage the lock on the appliance door beyond repair so that the appliance door will no longer close 1 Unplug the appliance from the mains 2 Cut through the power cord 3 Dispose of the appliance in an en vironmentally friendly manner Information about current disposal methods...

Page 58: ...ate on which your appliance was placed on the market within the European Eco nomic Area Note Under the terms of the manu facturer s warranty the use of Cus tomer Service is free of charge Detailed information on the warranty period and terms of warranty in your country is available from our after sales service your retailer or on our website If you contact Customer Service you will require the pro...

Page 59: ...0 620 44 0 41 1400 53 Uld 30 C 2 0 0 40 0 200 40 0 22 800 25 1 Due to the influence of water pressure hardness and inlet temperature ambient temperature type amount and soiling of laundry detergent used fluctuations in the power supply and the se lected additional functions the actual values may deviate from the stated values 2 Test programme in accordance with the EU Ecodesign Directive and the E...

Page 60: ...ress is linked to the official EU EPREL product database At the time of printing its web address had not yet been published Please then fol low the instructions on searching for models The model identifier is made up of the characters before the slash in the product number E Nr on the rating plate Alternatively you can also find the model identifier in the first line of the EU energy label 1 Only ...

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Page 64: ...9001518694 9001518694 001021 en BSH Hausgeräte GmbH Carl Wery Straße 34 81739 München GERMANY www siemens home bsh group com Manufactured by BSH Hausgeräte GmbH under the trademark licence of Siemens AG ...

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