Siemens SP63HX64KE User Manual Download

Page: 43 / 60

Troubleshooting NL

Malfunction

Cause

Troubleshooting

E:90-01 lights up alternately. Mains voltage is too low.

There is no error in the device.

Contact an electrician.

Have the mains voltage and

electrical installation checked by
the electrician.

Another one appears

There is a technical malfunction

error code in the indicator - present.

star.

Press .

Disconnect the appliance from

the mains or switch off the

fuse.

E:01-00 to E:90-10

Wait at least 2 minutes.

Plug the appliance into a

mains socket or switch on

the fuse.

Switch on the device.

If the problem occurs

again:

Press .

Close the tap.

Remove the plug from the
socket.

Contact the "service

department"

→

Page 56 and mention the

error code.

Washing result

Malfunction

Cause

Troubleshooting

Crockery is not dry.

No rinse aid has been

used or the dosage is

set too low.

Fill the "rinse agent"

→

Page 26 Bee.

Set the amount of rinse aid.

→

"Amount of rinse aid

set", page 26

The program or program
option has no drying phase or a
drying phase that is too short.

Select a program with drying,

e.g. Intensive, Strong or ECO

program."

→

Page 17

The drying result is reduced with

some option buttons, eg

Variospeed.

Summary of Contents for SP63HX64KE

Page 1: ...er manual Register your product on My Siemens and discover exclusive services and offers siemens home bsh group com welcome The future moving in Siemens Home Appliances Translated from Dutch to English www onlinedoctranslator com ...

Page 2: ...ting Up and Connecting 11 Switch off the rinse system 27 Scope of delivery 11 Detergent 27 Setting up and connecting the device 12 Suitable detergents 27 Unsuitable dishwashing detergent 29 Waste water connection 12 Drinking water connection 12 Electrical connection 13 Notes on detergents 29 Filling detergent 29 Getting to know your device 14 Crockery 30 Device 14 Controls 15 Damage to glass and c...

Page 3: ... error indication signal nal 41 Washing result 43 Indications on the display 50 Malfunctions 51 Mechanical damage 52 Sounds 52 Cleaning the drain pump 54 Transport storage and disposal 54 Disassembling the device 54 Making the device frost proof 55 Transporting the device 55 Disposal of your old device 55 Service 56 Product number E Nr production number FD and serial number Z Nr 56 AQUA STOP guara...

Page 4: ...be used by children aged from 8 years and above and persons with reduced physical sensory or mental capabilities or lack of experience and or knowledge if they are supervised or have been instructed in the safe use of the appliance and have understood the resulting dangers Children must not play with the appliance Cleaning and user maintenance shall not be made by children unless they are supervis...

Page 5: ...s plug of the mains connection cable must be freely accessible or if free access is not possible an all pole disconnecting device must be installed in the permanently installed electrical system in accordance with the installation instructions When setting up the device make sure that the mains cable is not pinched or damaged s Cutting the supply hose or submerging the AquaStop valve in water is d...

Page 6: ...lation can lead to the device tipping over Only install underfloor or built in appliances under a continuous worktop that is firmly connected to the adjacent cupboards Safe use WARNING Risk of serious health hazard Failure to observe the safety instructions and instructions for use on the packaging of dishwasher detergents and rinse aids can lead to serious health damage Observe the safety instruc...

Page 7: ...nts such as tripping Do not sit or stand on the open appliance door s Knives and objects with sharp points can cause injuries Place knives and objects with sharp points pointing downwards in the cutlery basket knife holder or cutlery drawer WARNING Risk of burns If the appliance door is opened during the program run hot water may splash out of the appliance Only open the appliance door carefully d...

Page 8: ...diately unplug the mains cable from the socket or switch off the fuse in the fuse box and close the tap Contact customer service Page 56 s Improper repairs are dangerous Only qualified personnel may carry out repairs on the device Only original spare parts may be used to repair the device If the power cord of this appliance is damaged it must be replaced with a special cord available from the manu...

Page 9: ...appliance door so that the appliance door no longer closes WARNING Risk of crushing Children can become trapped between the appliance door and the cupboard doors below with appliances installed high Watch out for children when opening and closing the appliance door WARNING Risk of chemical burns Dishwasher and rinse aids can cause burns to the mouth throat and eyes Keep children away from detergen...

Page 10: ...ctive household appliance must be observed If no information is available or if the installation manual does not contain any instructions on this subject check with the manufacturer of these household appliances whether the dishwasher can be built in above or below other household appliances If there is no information from the fa brine is available the dishwasher must not be installed above or bel...

Page 11: ...c programs the temperature and running time are also adapted to the degree of soiling s m m environmental protection and saving environmental protection and savings O Set up and connect set up and connect O s set up and connect Connect the appliance to electricity and water in a professional manner for correct use Observe the required criteria and the installation instructions Environmental protec...

Page 12: ... Make sure that the drain hose is not kinked crushed or tangled 4 Make sure that the water does not flow out by a sealing cap in the waste water connection Drinking water connection 1 Observe the safety instructions Page 4 Connect the device to a drinking water connection 2 Observe the instructions for the electrical connection Page 13 Install drinking water connection Note 3 Check the contents of...

Page 13: ...on an AC voltage of 220 240 V and 50 Hz or 60 Hz s Please note that the The protection system only works when the device is supplied with power 1 Connect the appliance plug of the connecting cable to the appliance 2 Plug the appliance into a socket in the vicinity of the appliance The connection data of the device can be found on the type plate 3 Check the plug for tightness 13 ...

Page 14: ...r device Getting to know your device Device Here you will find an overview of the components of your device 8 9 7 6 5 10 4 3 11 2 1 12 1 Nameplate Type plate with E number and FD number Page 56 You need this information for the service Page 56 1 Depending on the device version 14 ...

Page 15: ... Spray Arms Top crockery basket Page 19 Etagère Page 21 The upper spray arms clean the dishes in the upper basket If the dishes do not get optimally clean clean the spray arms Cleaning the spray arms Page 39 10 Lower spray arm The lower spray arm cleans the dishes in the lower basket If the dishes do not get optimally clean clean the spray arms Cleaning the spray arms Page 39 11 12 cutlery basket ...

Page 16: ...s Page 17 Water softening Page 23 rinse system Page 26 Water supply indication Programs Page 17 Additional Features Page 19 7 8 Start button Key Start program Page 33 If you press for approx 3 seconds open the basic settings 9 10 11 Choose start time door opener1 Display Create time setting Page 33 Open device door Page 32 The display shows information about the time remaining or basic settings Yo...

Page 17: ...ree of pollution s Very caked in burnt or dried up remove food residues containing starch or protein Intensive s Pre rinse s Cleaning 70 C s Intermediate rinse s Rinse aid 69 C s To dry All Additional Features Page 19 Intensive 70 China s Mixed crockery and clean cutlery Degree of pollution s Slightly dried up in the household food waste Sensor optimized All Auto 45 65 s Becomes dependent on the a...

Page 18: ...tes receive instructions for comparison tests e g according to EN60436 This concerns the conditions for conducting the tests not the results or consumption values Inquiry by email to dishwasher test appliances com The product number E No and the production number FD are required which you will find on the type plate on the appliance door 3 Press the program button Programs Page 17 4 Press the butt...

Page 19: ...ater and energy consumption are high VarioSpeedPlus Equipment Equipment YOU Here you get an overview of the possible equipment of your device and the way in which you use it The equipment depends on your device variant equipment s For an increased hy device status honeycomb and crockery becomes the temperature increased and maintained for an extra long time s Particularly suitable for washing cutt...

Page 20: ...asket Hold the crockery basket on the sides at the top edge to prevent the crockery basket from falling down jerkily 3 Press the levers on the left and right on the outside of the basket inwards Make sure that the upper crockery basket is level on both sides 5 Push in the upper basket Lower crockery basket Place pans and plates in the lower basket a cutlery basket 1 Large plates with a diameter of...

Page 21: ...tlery basket Always place the cutlery unsorted with the points downwards in the cutlery basket If you do not need the etagère you can fold it up Foldable plate supports Use the folding plate supports to safely store crockery such as plates For easier storage of pans dishes and glasses you can fold the folding plate supports 1 1 Depending on the device version 21 ...

Page 22: ...s click audibly 1 Push the lever forward and the folding plate supports flip over knife rack Use the rack for knives and long cutlery 1 2 Cutlery basket heights Adjust the cutlery baskets to the desired height Appliance height 81 5 cm with cutlery basket position upper basket lower basket 1 max ø 2 max ø 3 max ø 22 cm 24 5 cm 27 cm 31 cm 27 5 cm 25 cm 1 Depending on the device version 22 ...

Page 23: ... calcareous water leaves limescale residues on the dishes and the rinse aid container and can clog parts of the appliance For good washing results you can soften water with the water softener and softening salt To prevent damage to the device water with a hardness of more than 7 dH must be softened hardening system 3 Turn on device Page 32 4 Set water softening Page 24 5 Set the amount of rinse ai...

Page 24: ... immediately before the program starts Set water softening Set the appliance to the water hardness 1 Determine the water hardness and the desired setpoint Overview of the water hard health settings page 23 2 on to press 3 Approx 3 seconds on Busy to access the basic settings 1 Open the lid of the softening salt reservoir and remove it a The display shows Hxx a The display shows 2 When using for th...

Page 25: ...ening salt The water in the reservoir is displaced and flows away 4 Fit and close the lid of the reservoir Regenerate the softening system Switch off water softening In order to maintain trouble free operation of the softening system the device regularly performs a regeneration of the softening system The softening system is regenerated in all programs before the end of the main wash cycle This in...

Page 26: ...lid standard and based on the Eco 50 program and the factory set water hardness value of 13 16 dH 2 Top up the rinse aid up to the max mark G Rinse System lance flushing system max Rinse System rinse aid For optimal drying results it is best to use the rinse aid Only use rinse aid for household dishwashers 3 If rinse aid has spilled over it must be removed from the rinse aid container Rinse aid sp...

Page 27: ...nt Suitable dishwasher detergents Only use detergents that are suitable for the dishwasher Suitable for both non combined and combined dishwashing detergents For optimum washing and drying results use a non combined detergent in combination with separate softening salt Page 24 and rinse agent Page 26 Modern powerful dishwasher detergents usually have a low alkaline recipe with enzymes Enzymes brea...

Page 28: ... used in shortened programmes Page 17 without pre rinse phase recommended It may happen that an applied liquid detergent escapes from the detergent dispenser even though it is closed This is not a malfunction and is not serious if you observe the following s Select only a program without pre rinse phase s Do not give time setting for the programs tart in In addition to traditional non combined dis...

Page 29: ...gent Chlorine residue on crockery can endanger health Notes on detergents Follow the directions for detergents for daily use s Detergents with the indication thing Bio or Eco usually contain for environmental reasons smaller amounts of active substances or certain substances even not at all This may limit the cleaning effect s Adjust the rinse system and the water softening on the uncombined or co...

Page 30: ...ent dispenser is depending on the program opens automatically at the optimum time for the program The dishwashing powder or liquid dishwashing detergent is spread and dissolved in the rinse aid container Tabs fall into the tablet tray and are dosed dissolved Do not place any objects in the tablet tray to allow the tab to dissolve evenly Tip If you use powder detergent and select a program with pre...

Page 31: ...wax grease and paint is polluted s Very small piece know crockery Wash only dishes good that the manufac turer has ser resistant is on marked The water temperature Select a program of the program with a lower temperature is too high run Remove glasses and cutlery from the appliance shortly after the end of the programme Sorting out crockery Arrange the dishes correctly to achieve optimum washing r...

Page 32: ...better washing result Place dishes in a safe and stable position in the appliance to prevent damage to the dishes Arrange cutlery with the pointed and sharp side down to avoid injuries Place dishes with the opening downwards so that no water remains in them Do not block the spray arms so that they can rotate Do not place small objects in the tablet container and do not block this compartment with ...

Page 33: ...current program change by canceling the program Abort program Page 34 s To save energy it is appliance switches off automatically 1 minute after the end of the programme If you open the door immediately after the program has ended the appliance will switch off after 4 seconds Press the program button Programs Page 17 a The program is set and the program button flashes a The remaining program run t...

Page 34: ...ce door 2 Approx Press for 4 seconds 3 Close appliance door a All indicators are lit a Once the indicators are off 0h 01m appears on the display and the remaining water is dispensed pumps a The program is aborted and is closed after approx 1 minute Switch off device 1 The instructions on safe use Page 10 consider 2 on to press Tip If you press is pressed the current program is interrupted When you...

Page 35: ...he rinse aid with position r00 Intensive drying d00 1 d00 d01 When rinsing the temperature is increased which results in better drying results As a result the run time may increase slightly Remark Not suitable for delicate items of crockery Switch on intensive drying d01 or switch off d00 hot water A00 1 A00 A01 Set cold water connection or hot water connection Only set the device to Hot water if ...

Page 36: ...st be specified 1 Factory setting may differ depending on the device type Change basic settings R Cleaning and maintenance cleaning and maintenance 1 Open the appliance door to press 3 Approx 3 seconds on R Carefully clean and maintain your appliance to ensure that it continues to work properly for a long time cleaning and maintenance 2 on Busy to access the basic settings Cleaning the rinse aid c...

Page 37: ...cale To avoid malfunctions and to reduce the formation of unpleasant odours it is recommended to clean the device at regular intervals Machine cleaning in combination with machine care products and machine cleaners is the right program for cleaning the machine Tip You can order our tested and approved machine care products and machine cleaners for dishwashers via https www siemens home bsh group c...

Page 38: ...ss a Once the program is complete the machine cleaning indicator goes out Remarks s Run the Machine cleaning program went out without any crockery s Use only for dishwashing suitable machine care products and machine cleaners s Make sure that there are no aluminum um objects such as grease filters from extractor hoods or aluminum pans are in the washing compartment of the appliance s If you do not...

Page 39: ...ether the locking lugs of the coarse sieve are engaged 2 7 Insert the sieve system into the device and turn the coarse sieve clockwise Check that the arrow marks are opposite each other 1 Cleaning spray arms Limescale and impurities in the wash water can block the nozzles and bearings of the spray arms Clean the spray arms regularly 3 Pull the micro sieve downwards 1 Unscrew the upper spray arms a...

Page 40: ...lower spray arm upwards 3 Check the nozzles of the spray arms for blockages under running water and remove any foreign objects 4 Install the lower spray arm a The spray arm audibly clicks into place 5 Fit and screw on the upper spray arms 40 ...

Page 41: ...use Troubleshooting E 20 60 lights up alternately The appliance has detected a calcified heating element 1 Descale the appliance 2 Use the appliance with the water softener 1 E 30 00 lights up alternately Aquastop system is activated 1 Close the tap 2 Contact the service department Page 56 E 31 00 lights up alternately Aquastop system is activated 1 Close the tap 2 Contact the service department P...

Page 42: ...leaks 10 Put the plug back in the socket 11 Switch on the device E 92 40 lights up alternately Strainers are dirty or clogged Clean the sieves Cleaning Sieves Page 38 E 61 03 lights up alternately The water is not pumped out Drain hose is clogged or kinked 1 Route the drain hose without kinks 2 Remove the remains Siphon connection is still closed Check the connection to the fon and open it if nece...

Page 43: ...nce into a mains socket or switch on the fuse 5 Switch on the device 6 If the problem occurs again s Press s Close the tap s Remove the plug from the socket s Contact the service department Page 56 and mention the error code Washing result Malfunction Cause Troubleshooting Crockery is not dry No rinse aid has been used or the dosage is set too low 1 Fill the rinse agent Page 26 Bee 2 Set the amoun...

Page 44: ...t too early 1 Wait for the program end cleared or the drying process had not yet ended 2 Do not remove the dishes until 30 minutes after the end of the programme Used rinse aid has limited drying performance Use a quality rinse aid resourse Eco products may have a limited effect Plastic crockery is not No fault Due to a bearing heat storage capacity dries plastic worse No solution available dry Cu...

Page 45: ... with the rotation of the spray arm Spray arm nozzles are clogged Clean the spray arms Page 39 The seven are polluted Clean the sieves Cleaning Sieves Page 38 The strainers are incorrectly fitted and or not secured 1 Apply the sieves properly Sieve System Page 38 2 Secure the seven Washing program too weak chosen Select a more powerful rinse program mom Programs Page 17 Crockery has been pre clean...

Page 46: ...rogram Page 17 or use dishwasher powder Page 27 Cleaning effect and dissolving behavior decrease with longer storage time or the detergent clots strongly Change from dishwasher detergent Page 27 There are water stains on plastic parts Droplet formation on plastic surfaces is physically unavoidable Water stains are visible after drying Choose a more powerful program Programs Page 17 Arrange the cro...

Page 47: ...tergent biodetergent or eco detergent is insufficiently effective Set the water softening to the water hardness and use separate agents quality cleaning agent softening salt rinse aid Detergent is dosed too low Increase the dose of the dishwashing detergent or change dishwasher detergent Page 27 Washing program too weak chosen Select a more powerful rinse program mom Programs Page 17 Tea or lipsti...

Page 48: ... on the bottom Layers are formed by components of food residues and tap water lime soapy 1 Check the water softening setting 2 Top up with softening salt Filling softening salt Page 24 3 If you use combination detergents tabs activate the water softening Follow the directions for the detergents Notes on detergents share Page 29 Plastic parts inside the appliance are discolored Plastic parts in the...

Page 49: ...kery is too good for cleaned The sensor system therefore opts for a weak washing program Stubborn dirt cannot be partially removed Only remove coarse food residues and do not pre rinse the dishes Irreparable glass clouding Glasses are not dishwasher chineproof but only suitable for dishwasher Use dishwasher safe glasses Glasses are suitable for cleaning in a dishwasher but long term wear and chang...

Page 50: ...he detergent in a dry detergent dispenser Abnormal foaming present There is hand dishwashing liquid in the rinse aid reservoir Fill rinse aid directly into the reservoir Fill rinse aid Page 26 Rinse aid has been spilled Remove the rinse aid with a cloth Used detergent or cleaning product produces too much foam Use a different brand of dishwasher resourse Display instructions Malfunction Cause Trou...

Page 51: ...n pump Page 54 Program has not yet ended Wait for the end of the program or cancel the program with Reset off Abort program Page 34 Device cannot be switched on or operated Device functions have failed 1 Disconnect the appliance from the mains or switch off the fuse 2 3 Wait at least 2 minutes Connect the device to the mains 4 Switch on the device The device does not start Fuse of the house instal...

Page 52: ...door cannot be closed The door lock has tripped Close the appliance door with more power Door blocked due to an installation error Check whether the device is correctly is built in The appliance door door panel or attachments must not strike adjacent cupboards and the worktop when closing The lid of the detergent dispenser cannot be closed Detergent dispenser or lid are blocked by build up of dete...

Page 53: ...cking or rattling sound Making water jets at small load direct contact with the rinse aid container Distribute the dishes evenly tig Load more dishes into the appliance honeycomb Light dishes move during rinsing Spacious light pieces of crockery stable in 53 ...

Page 54: ...tem 4 Scoop out the existing water t t transport storage and disposal transport store If necessary use a sponge for this and drain t Here you will find an explanation of how to prepare the device for transport and storage We also explain how to dispose of old devices transport storage and disposal 5 Lift up the pump cover with a spoon and grasp it by the bracket Disassemble device 1 Unplug the app...

Page 55: ...only transport the device in an upright position 1 Unplug the power cord from the outlet 1 Remove dishes from the appliance 2 Cut the power cord 2 Secure loose parts 3 Dispose of the device in an environmentally friendly way 3 Turn on the device Page 32 You can obtain information about the current disposal methods from your dealer and your municipal or district council office 4 Select the program ...

Page 56: ...has been set up and connected professionally and in accordance with our installation instructions this also includes the professionally installed extension of the AquaStop original accessory Our warranty does not cover defective supply lines or fittings up to the AquaStop connection on the tap s While using an appliance In principle with AquaStop you do not have to keep up with it or turn off the ...

Page 57: ...fect to ossrequest bshg com or BSH Hausgeräte GmbH Carl Wery Str 34 D 81739 Munich Subject OSSREQUEST The costs for processing your request will be charged to you This offer is valid for three years from the date of purchase or at least during the period in which we provide support and spare parts for the respective device 220 240V 50Hz or 60Hz Connection value Fuse water pressure 2000 2400 W 10 1...

Page 58: ......

Page 59: ......

Page 60: ... Hausgeräte GmbH Carl Wery Straße 34 81739 Munich GERMANY www siemens home bsh group com Manufactured by BSH Hausgeräte GmbH under the trademark license of Siemens AG 9001672721 9001672721 NL 010715 442 V5 ...

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