background image

en 

Troubleshooting

54

Noise

Fault

Cause

troubleshooting

Filling valves making knock-
ing noises.

Caused by the domestic in-
stallation. No appliance fault
present. Does not affect
functioning of the appliance.

Can only be remedied in the do-
mestic installation.

Knocking or rattling noise.

Spray arm is striking table-
ware.

Arrange tableware so that the spray
arms do not strike tableware.

With a small load the water
jets directly strike against
the tub.

Distribute the tableware evenly.

Load the appliance with more table-
ware.

Light items of tableware
move about during the wash
cycle.

Position light items of tableware se-
curely.

Summary of Contents for SN43HI88CS

Page 1: ...Dishwasher SN43HI88CS en User manual Register your product on My Siemens and discover exclusive services and offers siemens home bsh group com welcome The future moving in Siemens Home Appliances ...

Page 2: ...lery drawer 22 Etagere 22 Folding prongs 22 Stemware basket 23 Basket heights 24 Before using for the first time 24 Performing the initial configura tion 24 Water softening system 25 Overview of water hardness set tings 25 Setting the water softening sys tem 25 Special salt 25 Switching off the water softening system 26 Regeneration of the water softening system 27 Rinse aid system 27 Rinse aid 27...

Page 3: ...are 39 Filter system 41 Cleaning spray arms 42 Troubleshooting 43 Error code Fault display Sig nal 43 Washing results 45 Home Connect problem 51 Information on display panel 52 Malfunctions 52 Mechanical damage 53 Noise 54 Clean wastewater pump 55 Transportation storage and disposal 55 Removing the appliance 55 Protect appliance from frost 56 Transporting the appliance 56 Disposing of old applianc...

Page 4: ...he information on intended use to ensure that you use the appliance correctly and safely Only use this appliance As specified in this instruction manual For cleaning household tableware In private households and in enclosed spaces in a domestic en vironment Up to an altitude of max 4000 m above sea level Restriction on user group Avoid risks to children and vulnerable persons This appliance may be...

Page 5: ...with earthing The protective conductor system of the domestic electrical installation must be properly installed Never equip the appliance with an external switching device e g a timer or remote control When the appliance is installed the mains plug of the power cord must be freely accessible If free access is not possible an all pole isolating switch must be installed in the permanent electrical ...

Page 6: ...e or specialist outlets WARNING Risk of tipping Improper installation may cause the appliance to tip up Only install built under or integrable appliances under a continuous worktop that is securely connected to adjacent cabinets Safe use Follow these safety instructions when using the appliance WARNING Risk of serious harm to health Failure to comply with safety instructions and directions for use...

Page 7: ...on the appliance door when open Knives and utensils with sharp points can cause injuries Arrange knives and utensils with sharp points in the cutlery basket with the points downwards on the knife shelf or in the cutlery drawer WARNING Risk of scalding If you open the appliance door while the programme is run ning hot water may splash out of the appliance Open the appliance door carefully if the pr...

Page 8: ...a cracked or fractured sur face Never pull on the power cord to unplug the appliance Al ways unplug the appliance at the mains If the appliance or the power cord is damaged immediately unplug the power cord or switch off the fuse in the fuse box and turn off the water tap Call Customer Service Page 56 Repairs to the appliance should only be carried out by trained specialist staff Incorrect repairs...

Page 9: ... putting their lives at risk With redundant appliances unplug the power cord Then cut through the cord and damage the lock on the appliance door beyond repair so that the appliance door will no longer close WARNING Risk of crushing With higher level appliances children can become crushed between the appliance door and cabinet doors underneath Keep an eye on children when opening and closing the ap...

Page 10: ... slots of the tablet collecting tray and injure themselves Keep children away from the appliance when open WARNING Risk of suffocation Children may become trapped in the appliance and suffocate Use the childproof lock if fitted Never let children play with or operate the appliance ...

Page 11: ...ll the dishwasher near heat sources e g radiat ors heat storage tanks ovens or other appliances that gener ate heat Modified or damaged water hoses may result in material damage and damage to the appliance Never kink crush modify or cut through water hoses Only use the water hoses sup plied with the appliance or genu ine spare hoses Never re use water hoses that have been used before If the water ...

Page 12: ...bout current disposal methods are available from your specialist dealer or local authority Saving energy If you follow these instructions your appliance will use less electricity and less water Use the Eco 50 programme The Eco 50 programme is en ergy efficient and environmentally friendly Programmes Page 18 If you do not have much tableware to wash use the additional Half Load function 1 The progr...

Page 13: ...install your dishwasher as a free standing appli ance you must stop it from tipping over e g by screwing it to the wall or installing it under a continuous work top that is securely connected to ad jacent cabinets 1 Follow the safety instructions Page 4 2 Follow the instructions for elec trical connection Page 14 3 Check the Scope of supply and the condition of the appliance 4 Consult the installa...

Page 14: ...rinking water connection is not kinked crushed or twisted Electrical connection Connect your appliance to the power supply Connecting the appliance to the electricity supply Notes Follow the Safety instructions Page 5 Connect the appliance to alternat ing current only in the range of 220 240 V and 50 Hz or 60 Hz Please note that the water safety system is only functional if there is a power supply...

Page 15: ...arising yourself with your appliance Familiarise yourself with the parts of your appliance Appliance You can find an overview of the parts of your appliance here 1 2 3 4 5 6 7 8 9 10 12 11 1 Rating plate Rating plate with E number and FD number Page 57 The data you need for Customer Service Page 56 1 Depending on the appliance specifications ...

Page 16: ...ut of the detergent dispenser into the tablet collecting tray where they can fully dissolve 7 Top basket Top basket 8 Cutlery drawer Cutlery drawer Page 22 9 Cutlery shelf1 Cutlery shelf Page 22 10 Upper spray arm The upper spray arm washes the tableware in the top basket If the tableware has not been washed properly clean the spray arms Cleaning spray arms Page 42 11 Filter system Filter system P...

Page 17: ... setting buttons 4 WLAN display Home Connect Page 36 5 Water supply display Display for water supply 6 Special salt refill indicator Water softening system Page 25 7 Programme buttons and additional functions Programmes Page 18 Additional functions Page 20 8 Start button Starting the programme Page 33 9 button If you press for approx 3 seconds you can open the basic settings 10 Remote Start Remote...

Page 18: ...cing factors such as water temperat ure or pipe pressure may result in deviations Programme Use Programme sequence Additional func tions Intensive 70 Tableware Washing pots and pans non fragile tableware and cutlery Level of soiling Removing stubborn burned or dried on food remnants containing starch and protein Intensive Pre Rinse Cleaning 70 C Intermediate rinse Final rinse 69 C Drying All Addit...

Page 19: ...timal consumption val ues Information for test institutes Test institutes are provided with in formation for comparability tests e g according to EN60436 These are the conditions for conduct ing the tests however they are not the results or consumption values E mail enquiries to dishwasher test appliances com The product number E Nr and the production number FD are required here They can be found ...

Page 20: ...he run time is shortened by 15 to 75 depending on the rinse programme The additional function can be activated before the start of the pro gramme and at any time when the pro gramme is running Energy and water con sumption are increased Additional func tion Use Half Load Switch on with small loads It is recommended adding less detergent to the detergent dis penser than for a full machine load The ...

Page 21: ...asket 2 To prevent the basket from sud denly dropping down hold the side of the basket by the top edge 3 Press in the levers on the right and left on the outside of the basket The basket can then slip down slightly 4 Raise or lower the basket evenly to the right level Basket heights Page 24 Check that the basket is level on both sides 5 Slide the basket back in Bottom basket Arrange pans and plate...

Page 22: ...d glasses or for large items of cutlery e g wooden spoons or serving cutlery If you do not need the cutlery shelf you can fold it up Folding prongs Use the folding prongs to position tableware securely e g plates You can fold the prongs down to po sition pans bowls and glasses better 1 Folding down prongs1 If you do not need the prongs fold them down 1 Depending on the appliance specifications ...

Page 23: ... Page 21 The prongs in the bottom basket are folded down Folding down prongs Page 22 1 Pull up the rotating fixing arms and turn anticlockwise 2 Place the stemware with the open ing facing down on the shelf You can load stemware with the following dimensions in the stem ware basket Dimensions Max size Height 245 mm Opening diameter 105 mm Stem diameter approx 8 9 mm 3 Position the stem in the lowe...

Page 24: ...18 5 cm 27 5 cm 3 max ø 21 cm 25 cm Before using for the first time Before using for the first time Before using for the first time Configure the settings for initial start up Performing the initial config uration On initial start up or after a reset to the factory settings you will need to make settings Tip Connect your appliance to a mo bile device You can conveniently change all settings via th...

Page 25: ...d 3 0 3 7 H05 27 38 Hard 3 8 5 4 H06 39 62 Hard 5 5 8 9 H07 Note Set the water hardness determ ined on your appliance Setting the water softening sys tem Page 25 With a water hardness of 0 8 E you can dispense with special salt and switch off the water softening system Switching off the water softening system Page 26 Setting the water softening system Set the water hardness on your appli ance 1 De...

Page 26: ...d out 4 Place the lid back on the dis penser and turn to close Switching off the water softening system If you find the special salt refill indic ator irritating e g when using com bined detergents with salt replace ment substances you can switch the salt refill indicator off Note To avoid damage to the appliance only switch off the water softening system in the following cases The water hardness ...

Page 27: ...se cycles 6 Additional run time in minutes 7 Additional water consumption in litres 5 Additional power consumption in kWh 0 05 The consumption values specified are laboratory measurements determ ined in accordance with the currently applicable standard and using the Eco 50 programme and the factory value of the water hardness is set to 16 20 E Rinse aid system Rinse aid system Rinse aid system You...

Page 28: ... switch the rinse aid sys tem off Tip The function of rinse aid is lim ited with combined detergents You will generally get better results using rinse aid 1 Press 2 To open the basic settings press for 3 seconds a The display shows Hxx a The display shows 3 Press repeatedly until the display shows the value set at the factory r05 4 Press repeatedly until the dis play shows r00 5 To save the settin...

Page 29: ...th powder and liquid detergent the dosage can be individually adjusted to the level of soiling of the table ware For better washing and drying results and to avoid damage to the appli ance please additionally use Spe cial salt Page 25 and Rinse aid Page 27 Combined detergent Besides conventional separate deter gents a number of products are available with additional functions These products contai...

Page 30: ... if the rinse aid and special salt refill indicators light up wash ing programmes will run properly with combined detergents The function of rinse aid is limited with combined detergents You will generally get better results using rinse aid Use tablets with a special drying performance Adding detergent 1 To open the detergent dispenser press the locking latch 2 Add the detergent to the dry deter g...

Page 31: ...s and tableware was not dishwasher safe Only put glasses and china in the dish washer if it is marked as dishwasher safe by the manufacturer The chemical com position of the deter gent causes damage Use a detergent marked as gentle on tableware by the man ufacturer Highly caustic alkaline or highly acidic clean ing agents in particu lar commercial or in dustrial cleaning agents are not suit able f...

Page 32: ...Do not block the spray arms make sure that they can turn freely Do not place small parts in the tablet collecting tray and do not block it with tableware so as not to obstruct the lid of the deter gent dispenser Removing tableware WARNING Risk of injury Hot tableware can cause burns to the skin When hot tableware is sensitive to shock may crack and can result in injury When the programme has ended...

Page 33: ...l function Additional functions Page 20 a The additional function is set and the additional function button flashes Setting timer programming You can delay the start of the pro gramme by up to 24 hours 1 Press a h 01 appears in the display 2 Use to set the required start time for the programme 3 Press a This activates timer programming Tip To deactivate timer program ming press repeatedly until h ...

Page 34: ...the appliance door bursting open 1 Press a The programme is saved and the appliance switches off 2 Press to resume the pro gramme Terminate programme To end a programme early or to switch from a programme that has already started you will need to can cel it first Press for approx 4 seconds a All displays light up a As soon as the displays are off the display shows 0h 01m and the residual water is ...

Page 35: ... aid system off with level r00 Intensive drying d00 1 d00 d01 The temperature is increased during the final rinse which improves the drying result This may increase the run time slightly Note Not suitable for delicate items of tableware Switch Extra Dry on d01 or off d00 Hot water A00 1 A00 A01 Set cold water or hot water connec tion Only set the appliance to hot water if this can be prepared with...

Page 36: ...y shows the required set ting 4 Press repeatedly until the dis play shows the right value You can change several settings 5 To save the settings press for 3 seconds Home Connect Home Connect Home Connect This appliance is network capable Connect your appliance to a mobile device to control its functions via the Home Connect app The Home Connect services are not available in every country The avail...

Page 37: ...e network Wi Fi at its installation location 1 With the help of the Home Connect App scan the QR code 2 Follow the instructions in the Home Connect app Home Connect settings Adapt Home Connect to your needs You can find the Home Connect set tings in the basic settings for your ap pliance Which settings the display shows will depend on whether Home Connect has been set up and whether the appliance ...

Page 38: ...llowing types of data to the Home Connect server initial registration Unique appliance identification consisting of appliance codes as well as the MAC address of the Wi Fi communication module in stalled Security certificate of the Wi Fi communication module to ensure a secure data connection The current software and hardware version of your appliance Status of any previous reset to factory settin...

Page 39: ...iance care to make sure your appliance functions properly at all times Action Benefit Wipe the door seals the front of the dish washer and the con trol panel regularly us ing a damp cloth and washing up liquid This ensures the parts of the appliance will remain clean and hy gienic If the appliance is not going to be used for a while leave the door slightly ajar This will prevent un pleasant odours...

Page 40: ...l panel or if advised to do so by the display Notes Run the Machine Care programme without any tableware in the dish washer Only use machine care products and machine cleaners specially designed for dishwashers Make sure that there are no alu minium parts e g extractor hood grease filters or aluminium pans in the interior of the appliance If you have not run Machine Care after 3 washing cycles the...

Page 41: ... filter system Check that no foreign objects fall into the sump 1 2 3 Pull down the micro filter to re move 4 Press the locking catches to gether and lift the coarse filter out 1 2 5 Clean the filter elements under run ning water Carefully clean the rim of dirt between the coarse and the fine fil ter 6 Re assemble the filter system Make sure that the locking catches on the coarse filter click into...

Page 42: ...the spray arms regularly 1 Unscrew the upper spray arm and pull down to remove 1 2 2 Pull up the lower spray arm to re move 3 Check the outlet nozzles on the spray arms for blockages under running water and remove any for eign bodies 4 Insert the lower spray arm a The spray arm clicks into position 5 Insert the upper spray arm and screw it firmly in place ...

Page 43: ... appliance 2 Operate the appliance with the Wa ter softening system E 30 00 will light up altern ately Water protection system is activated 1 Turn off the water tap 2 Call Customer Service Page 56 E 31 00 will light up altern ately Water protection system is activated 1 Turn off the water tap 2 Call Customer Service Page 56 E 34 00 will light up altern ately Water is continuously run ning into the...

Page 44: ...er hose is blocked or kinked 1 Reposition the wastewater hose without kinks 2 Remove residues Siphon connection is still sealed Check the connection to the siphon and open if necessary Cover of the wastewater pump is loose Secure the cover of the Wastewa ter pump Page 55 so it clicks into position E 61 02 will light up altern ately Wastewater pump is blocked Clean the wastewater pump Clean wastewa...

Page 45: ...the er ror code Washing results Fault Cause troubleshooting Tableware is not dry No rinse aid used or dosage set too low 1 Add Rinse aid Page 27 2 Set the amount of rinse aid to be dispensed Setting the amount of rinse aid Page 28 Programme or programme option has no drying phase or the drying phase is too brief Select a programme with drying e g intensive strong or ECO pro gramme Page 18 Some opt...

Page 46: ...n the cutlery con tact points 1 Arrange cutlery individually where possible Page 31 2 Avoid points of contact Appliance interior still wet after wash cycle Not a fault The condensa tion drying principle causes water droplets in the tub they are indeed desirable here The moisture in the air condenses on the inside walls runs off and is pumped out No action required Remnants of food on table ware Ta...

Page 47: ...ergent residue in the ap pliance Lid of the detergent dis penser is blocked by items of tableware parts and will not open 1 Arrange tableware in the top basket tableware so the tab collecting tray is not obstructed by tableware Arrange tableware Page 31 Items of tableware are blocking the dispenser lid 2 Do not place tableware or fra grance dispensers in the tablet col lecting tray The lid of the ...

Page 48: ...l salt dispenser is not screwed tight Screw the special salt dispenser tight Stubborn white coatings are present on tableware inside the appliance or the door Detergent substances are deposited there These coat ings cannot generally be re moved with chemicals Change your detergent Page 28 Clean the appliance mechanically The hardness range is set in correctly or the water hard ness is greater than...

Page 49: ...th The formation of films is due to metal components on sil ver or aluminium tableware Clean the appliance You can remove deposits with Mechanical cleaning Page 39 or a machine cleaning product It may not always be possible to com pletely remove deposits but they are harmless to health Coloured deposits yellow orange brown that are easy to remove are present inside the appliance mainly at the bott...

Page 50: ...et tableware so the tab collecting tray is not obstructed by tableware Arrange tableware Page 31 Items of tableware are blocking the dispenser lid 2 Do not place tableware or fra grance dispensers in the tablet col lecting tray Tableware has been pre cleaned too intensely The sensors chose a weaker pro gramme Stubborn soiling cannot be entirely removed Only remove large remnants of food and do not...

Page 51: ...ent to a detergent dispenser when dry Excessive formation of foam occurs Hand washing up liquid is present in dispenser for rinse aid Immediately add rinse aid to the dispenser Adding rinse aid Page 27 Rinse aid has been spilled Remove the rinse aid with a cloth Detergent or appliance care product used causes excess ive foaming Change the brand of detergent Home Connect problem Fault Cause trouble...

Page 52: ...Appliance door is not closed properly Close the appliance door Arrange the tableware so that no parts project beyond the basket and prevent the appliance door from closing properly Malfunctions Fault Cause troubleshooting Water is left in the appliance at the end of the pro gramme Filter system or area under the filters is blocked 1 Clean the Filters Page 41 2 Clean the Wastewater pump Page 55 Pro...

Page 53: ... against inner door and pre venting appliance door from being closed securely Check whether the rear panel of the appliance is being pressed in by a socket or hose holder that has not been removed Arrange the tableware so that no parts project beyond the basket and prevent the appliance door from closing properly Mechanical damage Fault Cause troubleshooting Appliance door cannot be closed Door lo...

Page 54: ...only be remedied in the do mestic installation Knocking or rattling noise Spray arm is striking table ware Arrange tableware so that the spray arms do not strike tableware With a small load the water jets directly strike against the tub Distribute the tableware evenly Load the appliance with more table ware Light items of tableware move about during the wash cycle Position light items of tableware...

Page 55: ...over inwards at an angle and remove 7 Remove any remnants of food and foreign bodies in the area of the impeller 8 Insert the pump cover and press down 1 2 a The pump cover clicks into posi tion 9 Install the filter system 10 Insert the top and bottom basket Transportation storage and disposal Transportation storage and disposal Transportation storage and disposal You can find out here how to prep...

Page 56: ...can be re used by recycling WARNING Risk of harm to health Children can lock themselves in the appliance thereby putting their lives at risk With redundant appliances unplug the power cord Then cut through the cord and damage the lock on the appliance door beyond repair so that the appliance door will no longer close 1 Unplug the appliance from the mains 2 Cut through the power cord 3 Dispose of t...

Page 57: ... number FD and the consecutive numbering Z Nr of your appliance The contact details for Customer Ser vice can be found in the enclosed Customer Service directory or on our website Product number E Nr pro duction number FD and con secutive numbering Z Nr You can find the product number E Nr the production number FD and the consecutive numbering Z Nr on the appliance s rating plate The rating plate ...

Page 58: ...e of printing its web address had not yet been published Please then fol low the instructions on searching for models The model identifier is made up of the characters before the slash in the product number E Nr on the rating plate Alternatively you can also find the model identifier in the first line of the EU energy label Information regarding Free and Open Source Software This product includes ...

Page 59: ... 59 Reference OSSREQUEST The cost of performing your request will be charged to you This offer is valid three years from the date of pur chase or at least as long as we offer support and spare parts for the re spective appliance ...

Page 60: ...001535280 9001535280 000427 650 V1 en BSH Hausgeräte GmbH Carl Wery Straße 34 81739 München GERMANY www siemens home bsh group com Manufactured by BSH Hausgeräte GmbH under Trademark License of Siemens AG ...

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