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Fault, what to do?

en

29

A different error code is 
indicated on the digital 
display.

(

:

‹‚

 to

:

„‹

)

A technical fault has probably 
occurred.

Switch off appliances with the ON/OFF 
switch

(

. After a short time restart 

the appliance.

If the problem recurs, turn off the tap and 
pull out the mains plug. 

Call customer service and mention the error 
code.

Display flashes

Door not closed properly.

Close the door. Ensure that no objects 
(utensil, fragrance dispenser) are protruding 
over the basket and preventing the door 
from closing.

Refill indicator for salt 

@

 

and/or rinse-aid 

H

 is lit.

No rinse aid.

Refill rinse aid.

No salt.

Refill with special salt.

Sensor does not detect salt 
tablets.

Use different special salt.

Refill indicator for salt 

@

 

and/or rinse-aid 

H

 

is not lit.

Refill indicator switched off.

Activation/deactivation (see chapter Water 
softening system/Special salt or Rinse aid).

There is still enough special salt/
rinse aid available.

Check refill indicator, levels.

Water is left 
in the appliance at the end 
of the programme.

Filter system or area under 
the filters

1Z

 is blocked.

Clean filters and area underneath (see 
Waste water pump).

The programme has not yet 
ended.

Wait until programme ends or reset (see 
Terminating the programme).

Fault

Cause

Remedial action

Summary of Contents for SN25M831TI

Page 1: ...6 HQ 2SHUDWLQJ LQVWUXFWLRQV LVKZDVKHU ...

Page 2: ...6WDUW 5HVHW VHF K K PLQ 5HVHW VHF ...

Page 3: ... 13 Loading the dishwasher 14 Unloading the dishwasher 14 Cups and glasses 14 Pans 14 Cutlery basket 15 Etagere 15 Folding spikes 15 Small accessories holder 16 Knife shelf 16 Adjusting the height of the basket 16 Detergent 18 Adding detergent 18 Combination detergent 19 Overview of programmes 20 Programme selection 20 Information for test institutes 21 0Additional options 21 Express Wash Speed Pe...

Page 4: ...use I n t e n d e d u s e This appliance is intended for use in the home and the home environment Use the dishwasher only in the household and only for its designed purpose for washing domestic dishes Safety instructions S a f e t y i n s t r u c t i o n s Children from 8 years of age or people whose physical sensory or mental abilities or their lack of experience or knowledge prevent them from us...

Page 5: ...y has been correctly installed The electrical connection conditions must correspond with the specifications on the dishwasher rating plate 9 If the power cord of this appliance is damaged it must be replaced with a particular power cord To prevent injury the power cord may be purchased from customer service only If the dishwasher is installed in a high sided unit the unit must be secured properly ...

Page 6: ...ing on the water connection contains an electric valve the connecting cables are in the supply hose Do not cut through this hose do not immerse the plastic housing in water In daily use Read and observe the safety information and instructions for use on the packaging for cleaning and rinsing agents Childproof lock door lock Doorlock The description of the childproof lock is at the back in the enve...

Page 7: ...ake redundant appliances unusable to prevent subsequent accidents 2 Dispose of the appliance in a n environmentally friendly manner ã Warning Risk of injury To prevent injuries e g caused by stumbling open the dishwasher only briefly in order to load and unload the dishwasher Knives and other utensils with sharp points must be placed in the cutlery basket with the points downwards or horizontally ...

Page 8: ...ion Keep children away from open dishwasher The water in the rinsing compartment is not drinking water and could contain detergent residue Ensure that children do not place fingers in the tablet collecting tray 1 Small fingers could become caught in the slots When opening and closing the door on an eye level appliance ensure that children do not become jammed or crushed between the appliance door ...

Page 9: ...ns under Delivery Old appliances Please follow the safety instructions under Disposal of your appliance Getting to know your appliance G e t t i n g t o k n o w y o u r a p p l i a n c e Diagrams of the control panel and the interior of the appliance can be found in the envelope at the front Individual positions are referred to in the text Control panel depending on model Number depending on model...

Page 10: ...ap water see table Setting The amount of salt dispensed can be set from to ˆ Salt is not required at the set value 1 Find out about the hardness value of your tap water Your water utility company will help you with this 2 Set value can be found in the water hardness table 3 Close the door 4 Switch on ON OFF switch 5 Hold down programme button and press START button h until is indicated on the digi...

Page 11: ... screw type cap of the compartment 1R 2 Fill the tank with water only required when switching on the appliance for the first time 3 Then add dishwasher salt not table salt or tablets The water is displaced and runs out As soon as the salt refill indicator on the fascia is lit top up the salt depending on model Using detergents with salt componentDetergentswithsaltcomponent If combined detergents w...

Page 12: ...quired for stain free utensils and clear glasses Use only rinse aid for domestic dishwashers Combined detergents with rinse aid component may be used up to a water hardness of 21 dH 37 fH 26 Clarke 3 7 mmol l only If the water hardness is over 21 dH rinse aid must be used 1 Open the dispenser 9 by pressing and lifting the plate on the cover 2 Carefully pour rinse aid up to the max mark in the fill...

Page 13: ...ng amount of rinse aid and set the value to The rinse aid refill indicator H is now switched off Utensils U t e n s i l s Not suitable Cutlery and utensils made of wood Delicate decorative glasses craft and antique utensils These decors are not dishwasher proof Plastic parts not resistant to heat Copper and tin utensils Utensils which are soiled with ash wax lubricating grease or ink Aluminium and...

Page 14: ...ll utensils should not be washed in the machine as they may fall out of the baskets Unloading the dishwasher To prevent water from dripping off the upper basket onto the utensils in the lower basket it is recommended to empty the appliance from the bottom up Hot utensils are sensitive to shock Therefore when the programme ends leave the utensils to cool down in the dishwasher until they can be han...

Page 15: ...The etagere and the space underneath can be used for small cups and glasses or for larger items of cutlery such as wooden spoons or serving cutlery The etagere can be folded up if not required Depending on the model a 3 fold height adjustment is possible To do this first place the etagere vertically and pull up then place at a slight angle push down to the required height 1 2 or 3 and snap into pl...

Page 16: ...t depending on model If required the height of the upper utensils basket 1 can be adjusted to provide more space for tall utensils either in the upper or lower basket Appliance height 81 5 cm Appliance height 86 5 cm Select one of the two following procedures according to the design of the top basket for your appliance model Top basket Bottom basket Setting 1 max ø 22 cm 30 cm Setting 2 max ø 24 5...

Page 17: ...dropping 3 To raise the basket hold the basket on the sides of the upper edge and lift it up 4 Before re inserting the basket again ensure that it is at the same height on both sides Otherwise the appliance door cannot be closed and the upper spray arm will not be connected to the water circuit Top basket with upper and lower roller pairs 1 Pull out the top basket 1 out 2 Remove the upper basket a...

Page 18: ...aging If you have further questions we recommend that you contact the detergent manufacturers helpline ã Warning Read and observe the safety information and instructions for use on the packaging for cleaning and rinsing agents Adding detergent 1 If the detergent dispenser 9 is still closed press the lock 92 to open the detergent dispenser Pour detergent into the dry detergent dispenser 9 only inse...

Page 19: ... you want to add more utensils after the programme has started do not use the tablet collecting tray 1 as a handle for the upper basket The tablet could already be there and you will touch the partially dissolved tablet Notes You will obtain optimum rinsing and drying results by using solo detergents and applying salt and rinse aid separately If programmes are short tablets may not have full clean...

Page 20: ...c Daily 70 all Prerinse 50 Clean 70 Intermediate rinse Final rinse 70 Drying Ù Auto 45 65 all Is optimised according to the soiling with the aid of sensors mixed utensils and cutlery part dried common household food remnants Ù Auto 45 65 all Is optimised according to the soiling with the aid of sensors Ë Eco 50 all Prerinse Clean 50 Intermediate rinse Final rinse 65 Drying sensitive utensils cutle...

Page 21: ...o obtain optimum cleaning results at a reduced running time water and energy consumption are increased Halfload Half load If you have only a few items to wash e g glasses cups plates you can switch to half load This will save water energy and time It is recommended to put a little less detergent in the detergent dispenser than for a full load Hygiene Hygiene The temperature is increased during the...

Page 22: ...flashes This programme remains selected if no other programme button 0 is pressed The expected programme duration flashes on the digital display 3 Press the START button h The programme starts running Note for environmentally friendly operation of the dishwasher For ecological reasons the Eco 50 programme is preset whenever the appliance starts This conserves environmental resources and not least ...

Page 23: ...tchoff interiorlight depending on model To save energy the dishwasher can be automatically switched off 1 min or 120 min after the programme ends The setting can be selected from to ƒ 1 Close the door 2 Switch on ON OFF switch 3 Hold down programme button and press START button h until is indicated on the digital display 4 Release both buttons The LED for button flashes and the digital display dis...

Page 24: ...t in furniture Interrupting the programme 1 Switch off ON OFF switch The LEDs go out The programme is saved If the door was opened on an appliance which has a warm water connection or is heated first leave the door ajar for several minutes and then close Otherwise expansion pressure may cause the appliance door to spring open or water to run out of the appliance 2 To continue the programme switch ...

Page 25: ... of the machine Check spray arm for grease and limescale deposits If you find such deposits Fill detergent dispenser with detergent Start the appliance without utensils in the programme with the highest rinsing temperature Clean the appliance with detergents appliance cleaners which are particularly suitable for use with dishwashers To ensure that the door seal always remains clean and hygienic re...

Page 26: ...lter 1 After each washing cycle check the filters for residue 2 Unscrew filter cylinder as illustrated and take out filter system 3 Remove any residue and clean filters under running water 4 Re install filter system in reverse sequence and ensure that the arrow marks are opposite each other after closing the filter system Spray arms Limescale and contaminants in the rinsing water may block nozzles...

Page 27: ...l spare parts may cause considerable damage and put the user at considerable risk Waste water pump Large food remnants or foreign objects which were not captured by the filters may block the waste water pump The rinsing water will then be above the filter ã Warning Risk of cuts When cleaning the waste water pump ensure that you do not injure yourself on pieces of broken glass or pointed implements...

Page 28: ...s Reconnect power supply Switch on the appliance Error code ƒƒ is lit Filters 1Z are soiled or blocked Clean filters See Cleaning and maintenance Error code ƒ is lit Waste water hose is blocked or kinked Install hose without kinks remove any residue Siphon connection still sealed Check connection to siphon and open if required Cover on the waste water pump loose Lock cover correctly See Waste wate...

Page 29: ...catorfor salt and or rinse aid H is lit No rinse aid Refill rinse aid No salt Refill with special salt Sensor does not detect salt tablets Use different special salt Refill indicatorfor salt and or rinse aid H is not lit Refill indicator switched off Activation deactivation see chapter Water softening system Special salt or Rinse aid There is still enough special salt rinse aid available Check ref...

Page 30: ...ng process had not ended yet Wait until program ends or wait until 30 min after program ends before removing utensils The eco rinse aid used has a poor drying performance Usea proprietary rinseaid Eco products are much less effective Plastic utensils not dry Special properties of plastic Plastic has a lower heat storage capacity and therefore dries less well Cutlery not dry Cutlery not arranged pr...

Page 31: ...remnants Recommended programme Eco 50 or Intensive Tall narrow receptacles in corner areas are not rinsed adequately Do not place hollow receptacles too obliquely and do not place in the corner area Top basket 1 on right and left not set to same height Set top basket to same height using side levers Detergent residue Detergent dispenser cover blocked by utensils and therefore does not open fully D...

Page 32: ...utensils container or door Detergent substances are deposited Thesecoatingscannot usually be removed with chemicals appliance cleaner Change detergent brand Clean appliance mechanically Hardness range incorrectly set or water hardness greater than 8 9 mmol l Set water softening system according to instructions for use or top up salt 3 in 1 detergent or bio eco detergent not effective enough Set wa...

Page 33: ... on weak programme sequence Stubborn soiling cannot be completely removed Do not prerinse utensils Remove only large food remnants Recommended programme Eco 50 Removable streaks on glasses glasses with metallic appearance and cutlery Too much rinse aid Set rinse aid amount to lower setting No rinse aid added or setting too low Add rinse aid and check dosage recommended setting 4 5 Detergent residu...

Page 34: ...ot been shut properly Close the door Programme starts automatically You did not wait until programme ended Perform reset See Terminating the programme The door is difficult to open Child proof lock is activated Deactivate childproof lock See instructions for use at the back Door cannot be closed Door lock has been activated Close door with increased force Door cannot be closed due to installation ...

Page 35: ...domesticinstallation as appliance is not defective No effect on appliance function No remedial action possible Knocking or rattling noise Spray arm strikes the utensils utensils not positioned correctly Position utensils so that the spray arms do not strike the utensils If there is a low load the water jets strike the washing tank directly Load the appliance with more utensils or distribute the ut...

Page 36: ...stic appliances 5 Installation and connection I n s t a l l a t i o n a n d c o n n e c t i o n The dishwasher must be connected correctly otherwise it will not function properly The specifications for the inlet and outlet as well as the electrical connected loads must correspond with the required criteria as specified in the following paragraphs or in the installation instructions Install the app...

Page 37: ...ation instructions Level the appliance with the aid of the height adjustable feet Ensure that the appliance is situated securely on the floor A built under or integrated appliance which is installed subsequently as a free standing appliance must be secured to prevent it from overturning e g by screwing it to the wall or by installing it under a continuous worktop which is screwed to adjacent cupbo...

Page 38: ...getically favourable means and from a suitable installation e g solar heating system with circulation line This will save energy and time The hot water setting allows you to adjust your appliance optimally to operation with hot water It is recommended to have a water temperature temperature of the incoming water of at least 40 C and no more than 60 C It is not recommended to connect the appliance ...

Page 39: ...tion may be modified by technicians only A power cord extension may be purchased from customer service only Use only a residual current operated circuit breaker which features the symbol Only this extension guarantees compliance with the currently valid regulations The appliance features a water damage protection system Please note the system will not function unless the power supply is connected ...

Page 40: ...ter approx 4 minutes press the START button h until is indicated on the digital display After approx 1 min is indicated on the digital display 7 Switch off ON OFF switch 8 Turn off the tap disconnect supply hose and drain water Transport appliance upright only This prevents residual water from running into the machine control and damaging the programme sequence Protection against frostProtectionag...

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