Siemens SN23HI00KE Page 48 Information For Use Download | Manualshive

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en

Troubleshooting

48

Fault

Cause and troubleshooting

Detergent residue is
present in the deter-
gent dispenser or the
tablet collecting tray.

Detergent dispenser was damp when detergent was
added.

▶

Only add detergent to a detergent dispenser when
dry.

Special salt refill indic-
ator lights up.

Insufficient special salt.

▶

Add Special salt →

Sensor does not detect special salt tablets.

▶

Do not use special salt tablets.

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Summary of Contents for SN23HI00KE

Page 1: ...ishwasher SN23HI00KE en Information for Use Register your product on My Siemens and discover exclusive services and offers siemens home bsh group com welcome The future moving in Siemens Home Appliances ...

Page 2: ... 13 5 2 Controls 15 6 Programmes 17 6 1 Information for test institutes 18 6 2 Favourite 18 7 Additional functions 20 8 Features 20 8 1 Top basket 21 8 2 Knife shelf 21 8 3 Etagere 22 8 4 Bottom basket 22 8 5 Folding prongs 22 8 6 Cutlery basket 23 9 Before using for the first time 23 9 1 Performing the initial config uration 23 10 Water softening system 24 10 1 Overview of water hardness settings...

Page 3: ...t quick start 37 16 2 Remote Start 38 16 3 Data protection 38 17 Cleaning and servicing 38 17 1 Cleaning the tub 38 17 2 Cleaning products 39 17 3 Tips on appliance care 39 17 4 Machine Care 39 17 5 Filter system 40 17 6 Cleaning spray arms 41 18 Troubleshooting 43 18 1 Clean wastewater pump 49 19 Transportation storage and disposal 49 19 1 Removing the appliance 49 19 2 Protect appliance from fro...

Page 4: ...his appliance may be used by children aged 8 or over and by people who have reduced physical sensory or mental abilities or inadequate experience and or knowledge provided that they are supervised or have been instructed on how to use the appliance safely and have understood the resulting dangers Do not let children play with the appliance Cleaning and user maintenance must not be performed by chi...

Page 5: ...not possible an all pole isolating switch must be installed in the permanent elec trical installation according to the installation regulations When installing the appliance check that the power cable is not trapped or damaged Cutting through the supply hose or immersing the Aqua Stop valve in water is dangerous Never immerse the plastic housing in water The plastic housing on the supply hose cont...

Page 6: ...may cause seri ous harm to health Follow the safety instructions and directions for use on the packagings of detergent and rinse aid products WARNING Risk of explosion Adding solvents to the interior of the appliance may cause explo sions Never add solvents to the interior of the appliance Highly caustic alkaline or highly acidic cleaning agents in conjunc tion with aluminium parts in the interior...

Page 7: ... Risk of electric shock An ingress of moisture can cause an electric shock Only use the appliance in enclosed spaces Never expose the appliance to intense heat or humidity Do not use steam or high pressure cleaners to clean the appli ance If the insulation of the power cord is damaged this is dangerous Never let the power cord come into contact with hot appliance parts or heat sources Never let th...

Page 8: ...Children may put packaging material over their heads or wrap themselves up in it and suffocate Keep packaging material away from children Do not let children play with packaging material Children may breathe in or swallow small parts causing them to suffocate Keep small parts away from children Do not let children play with small parts Children may become trapped in the appliance and suffocate Use...

Page 9: ...d detergent may cause chemical burns to the mouth throat and eyes Keep children away from detergent and rinse aid products Keep children away from the appliance when open The water in the interior of the dishwasher is not drinking water It may con tain residues of detergents and rinse aid WARNING Risk of injury Children may get their fingers caught in the slots of the tablet col lecting tray and i...

Page 10: ...en the appliance and the water pipe The pipes sup plied for the drinking water and waste water connections are not affected here Modified or damaged water hoses may result in material damage and damage to the appliance Never kink crush modify or cut through water hoses Only use the water hoses supplied with the appliance or genuine spare hoses Never re use water hoses that have been used before If...

Page 11: ...nctions Page 20 4 Installation and con nection To ensure proper operation connect the appliance to the power and water supply correctly Observe the spe cified criteria and the installation in structions 4 1 Scope of supply After unpacking all parts check for any damage in transit and complete ness of the delivery If you have any complaints contact the dealer who sold you the appli ance or our Cust...

Page 12: ... 3 When doing so check that the wastewater hose is not kinked crushed or twisted 4 Also check that there is no cover in the drainage system preventing the wastewater from being dis charged 4 4 Drinking water connec tion Connect your appliance to a drinking water connection Installing the drinking water connection Note If you are replacing the appliance you must use a new water supply hose 1 Consul...

Page 13: ...ith your appliance 5 1 Appliance You can find an overview of the parts of your appliance here 1 2 3 4 5 6 7 8 9 10 11 12 1 Rating plate Rating plate with E number and FD num ber Page 51 The data you need for Customer Service Page 50 1 Depending on the appliance specifications ...

Page 14: ...age 41 6 Tablet collecting tray During the wash cycle tablets automatic ally fall out of the detergent dispenser into the tablet collecting tray where they can fully dissolve 7 Top basket Top basket Page 21 8 Cutlery shelf1 Cutlery shelf Page 22 9 Upper spray arm The upper spray arm washes the table ware in the top basket If the tableware has not been washed properly clean the spray arms Cleaning ...

Page 15: ...ce Page 32 Switching off the appliance Page 33 Terminating the programme Page 33 2 Programme buttons Programmes Page 17 3 Display The display shows information about the remaining running time or the ba sic settings You can change the ba sic settings via the display and the setting buttons Changing basic settings Page 36 4 WLAN display Home Connect Page 37 5 Water supply display Display for water ...

Page 16: ...on Starting the programme Page 33 9 button If you press for approx 3 seconds you can open the basic set tings Changing basic settings Page 36 10 Remote Start Remote Start Page 38 11 Timer programming Setting timer programming Page 33 12 Rinse aid refill indicator Rinse aid system Adding rinse aid Page 26 13 Door handle1 Open the appliance door 1 Depending on the appliance specifications ...

Page 17: ...such as water temperat ure or pipe pressure may result in deviations Programme Use Programme se quence Intensive 70 Tableware Pots and pans non fragile tableware and cutlery Level of soiling Stubborn burned or dried on food remnants containing starch and protein Intensive Pre Rinse Cleaning 70 C Intermediate rinse Final rinse 69 C Dry Auto 45 65 Tableware Mixed tableware and cutlery Level of soili...

Page 18: ...er FD are required here They can be found on the rat ing plate on the appliance door 6 2 Favourite You can save a combination of a pro gramme and an additional function to the button Save the programme via the Home Connect app or on the appli ance The pre rinse program is saved to this button at the factory Pre rinse is suitable for all types of tableware The tableware undergoes intermedi ate clea...

Page 19: ...rammes en 19 Tip To reset the programme to the pre rinse programme stored at the factory use the Home Connect app1 or reset your appliance to the factory settings 1 Depending on the appliance specifications ...

Page 20: ...ced IntensiveZone Switch on with mixed loads containing tableware with different soiling levels e g place very soiled pots and pans in the bot tom basket and normally soiled tableware in the top basket The spray pressure in the bottom basket is increased and the maximum programme temperature maintained longer This will in crease the running time and energy con sumption VarioSpeedPlus The run time ...

Page 21: ...tion of the top basket 1 Pull out the top basket 2 To prevent the basket from sud denly dropping down hold the side of the basket by the top edge 3 Press in the levers on the right and left on the outside of the basket 4 Raise or lower the basket evenly to the right level Check that the basket is level on both sides 5 Release the levers a The basket clicks into position 6 Slide the basket back in ...

Page 22: ...ttom basket Arrange pans and plates in the bot tom basket a Cutlery basket 1 Large plates up to a diameter of 31 cm can be arranged in the bottom basket as shown 8 5 Folding prongs Use the folding prongs to position tableware securely e g plates You can fold the prongs down to po sition pans bowls and glasses better 1 Folding down prongs1 If you do not need the prongs fold them down 1 Depending on...

Page 23: ...ect your appliance to a mo bile device You can conveniently change all settings via the Home Connect app Requirement The appliance has been installed and connected Page 11 1 Add special salt Page 25 2 Add rinse aid Page 26 3 Switch on the appliance Page 32 4 Setting the water softening system Page 24 5 Set the amount of rinse aid to be dispensed Page 27 6 Add detergent Page 27 7 Start the Programm...

Page 24: ... Soft 0 1 1 H00 9 10 Soft 1 2 1 4 H01 11 12 Medium 1 5 1 8 H02 13 15 Medium 1 9 2 1 H03 16 20 Medium 2 2 2 9 H04 21 26 Hard 3 0 3 7 H05 27 38 Hard 3 8 5 4 H06 39 62 Hard 5 5 8 9 H07 Note Set the water hardness determ ined on your appliance Setting the water softening sys tem Page 24 With a water hardness of 0 8 E you can dispense with special salt for dishwashers and switch off the water softening...

Page 25: ... Unscrew the lid of the dispenser for special salt and remove 2 On initial start up Fill the dispenser right up with water 3 Note Only use special salt for dishwashers Do not use salt tablets Do not use table salt Add the special salt to the dis penser Fill the dispenser right up with spe cial salt The water in the dis penser is displaced and forced out 4 Place the lid back on the dis penser and t...

Page 26: ...lectricity Overview of consumption values with regeneration the water softening system Here you can find an overview of the maximum additional running time and consumption values during regenera tion of the water softening system Regeneration of the water softening system after x washing programmes 6 Additional running time in minutes 7 Additional water consump tion in litres 5 Additional power co...

Page 27: ... 3 seconds 11 3 Switching the rinse aid system off If you find the rinse aid refill indicator irritating e g when using combined detergents with a rinse aid compon ent you can switch the rinse aid sys tem off Tip The function of rinse aid is lim ited with combined detergents You will generally get better results using rinse aid 1 Press 2 To open the basic settings press for 3 seconds a The display...

Page 28: ...ent or liquid detergent With powder and liquid detergent the dosage can be individually adjusted to the level of soiling of the table ware For better washing and drying results and to avoid damage to the appli ance please additionally use Special salt Page 25 and Rinse aid Page 26 Combined detergent Besides conventional separate deter gents a number of products are available with additional functi...

Page 29: ... in a water soluble pouch with dry hands and only ever place them in a dry detergent dispenser Even if the rinse aid and special salt refill indicators light up wash ing programmes will run properly with combined detergents The function of rinse aid is limited with combined detergents You will generally get better results using a separate rinse aid Use tablets with a special drying performance 12 ...

Page 30: ...rated glassware and parts made of aluminium or silver may fade or discolour with dishwashing Delicate types of glass may turn cloudy after a few washing cycles 13 1 Damage to glass and tableware Only put glasses and china in the dishwasher if it is marked as dish washer safe by the manufacturer Avoid damage to glass and table ware Cause Recommenda tion The following tableware is not dishwasher saf...

Page 31: ... load your appliance effi ciently To save energy and water load the machine with the number of place settings specified standard load with tableware and cutlery Technical specifications Page 52 For better washing and drying res ults position items with curves or recesses at an angle so water can run off 1 Remove large remnants of food from tableware To save resources do not pre rinse tableware und...

Page 32: ... efficient programme for the combination of energy wa ter consumption for this type of tableware and evidences conform ity with the EU Ecodesign Direct ive If you do not perform any actions on the appliance for 10 minutes the appliance will automatically switch off 14 2 Setting a programme To adjust the washing programme to the soiling level of the tableware se lect a suitable programme Press the ...

Page 33: ...he appli ance from being operated accident ally or incorrectly while running Press for approx 3 seconds a The button lock is activated and will be automatically deactivated at the end of the programme a When the appliance is operated flashes on the display a The button lock remains activated with a power failure 14 7 Deactivate button lock Press for approx 3 seconds 14 8 Interrupting programme Not...

Page 34: ...en operation 34 Tip If you press during the wash cycle the programme currently run ning will be interrupted When you switch the appliance back on the programme continues automatically ...

Page 35: ...f rinse aid to be dispensed Switch the rinse aid system off with level r00 Intensive drying d00 1 d00 d01 The temperature is in creased during the final rinse which improves the drying result This may in crease the run time slightly Note Not suitable for delic ate items of tableware Switch Extra Dry on d01 or off d00 Hot water A00 1 A00 A01 Set cold water or hot water connection Only set the ap pl...

Page 36: ...function can be selected via the button Activating Remote Start Page 38 With the setting rc2 the function is permanently activated This basic setting is not available until after you have connected the device with the Home Connect app Home Connect Page 37 Factory setting rE Start with YES Confirm with Restore changed settings to the factory settings The settings for initial start up must be config...

Page 37: ...ments sup plied by Home Connect Please also follow the instructions in the Home Connect app Note Please note the safety precau tions in this instruction manual and make sure that they are also ob served when operating the appliance via the Home Connect app Safety Page 4 16 1 Home Connect quick start Connect your appliance to a mobile device quickly and easily Installing app 1 Install the Home Conn...

Page 38: ...Connect server initial registration Unique appliance identification consisting of appliance codes as well as the MAC address of the Wi Fi communication module in stalled Security certificate of the Wi Fi communication module to ensure a secure data connection The current software and hardware version of your appliance Status of any previous reset to factory settings This initial registration prepa...

Page 39: ...and machine cleaners is the right programme for the care of your appliance Tip You can get our tested and ap proved Dishwasher Care and Ma chine Cleaner for Dishwashers online at https www siemens home bsh group com store or from customer service Machine Care is a programme which removes various deposits in one washing cycle Cleaning takes place in two phases Phase Removal of Detergent Placement 1...

Page 40: ...care products and machine clean ers 1 Remove any coarse soiling in the interior with a damp cloth 2 Clean the filters 3 Place the machine care product in the appliance interior Only use machine care products specially designed for dishwash ers 4 Pour the machine cleaner into the detergent dispenser until it is filled completely Do not place any additional ma chine cleaner in the appliance in terio...

Page 41: ...il ter 6 Re assemble the filter system Make sure that the locking catches on the coarse filter click into posi tion 7 Insert the filter system into the ap pliance and turn the coarse filter clockwise Make sure that the arrow mark ings match up 17 6 Cleaning spray arms Limescale and soiling in the dish washing water may block the nozzles and bearings on the spray arms Clean the spray arms regularly...

Page 42: ...ray arm to re move 3 Check the outlet nozzles on the spray arms for blockages under running water and remove any for eign bodies 4 Insert the lower spray arm a The spray arm clicks into position 5 Insert the upper spray arm and screw it firmly in place ...

Page 43: ...genuine spare parts when repairing the appliance If the power cord of this appliance is damaged it must be replaced with a special connection cable which is available from the manufacturer or his Customer Service Fault Cause and troubleshooting E 32 00 will light up alternately or indicator for water supply lights up Supply hose is kinked Install the supply hose without kinks Water tap is turned o...

Page 44: ...n E 61 02 will light up alternately Not an appliance fault Wastewater pump is blocked or the cover of the wastewater pump is loose 1 Clean the wastewater pump Clean wastewater pump Page 49 2 Secure the cover of the wastewater pump so it clicks into position Clean wastewater pump Page 49 E 61 03 will light up alternately Water is not drained Not an appliance fault Siphon connection is still closed ...

Page 45: ...E 92 40 will light up alternately Filters are soiled or blocked Clean the filters Cleaning filters Page 40 All LEDs lit up or flashing Electronics have detected a fault 1 Press the main switch button for approx 4 seconds The appliance is reset and restarted 2 If the problem occurs again Switch off the appliance Pull out the mains plug or switch off the fuse in the fuse box Wait at least 2 minutes ...

Page 46: ...on Spray arm nozzles are blocked Clean the Spray arms Page 41 Filters are soiled Clean the filters Cleaning filters Page 40 Filters are inserted incorrectly and or not engaged 1 Insert the filters properly Filter system Page 40 2 Engage the filters Washing programme selected too weak Select a more intensive washing programme Programmes Page 17 Tableware has been precleaned too intensely The sensor...

Page 47: ...tab collecting tray is not obstructed by table ware Arrange tableware Page 31 Items of tableware are blocking the dispenser lid 2 Do not place tableware or fragrance dispensers in the tablet collecting tray Tableware has been precleaned too intensely The sensors chose a weaker programme Stubborn soiling cannot be entirely removed Only remove large remnants of food and do not prerinse tableware Rus...

Page 48: ...ser or the tablet collecting tray Detergent dispenser was damp when detergent was added Only add detergent to a detergent dispenser when dry Special salt refill indic ator lights up Insufficient special salt Add Special salt Page 25 Sensor does not detect special salt tablets Do not use special salt tablets ...

Page 49: ...the pump cover using a spoon and grip it by the crosspiece 6 Lift the pump cover inwards at an angle and remove a You can now reach the impeller with your hand 7 Remove any remnants of food and foreign bodies in the area of the impeller 8 Insert the pump cover and press down 1 2 a The pump cover clicks into posi tion 9 Install the filter system 10 Insert the top and bottom basket 19 Transportation...

Page 50: ...he supply hose and let the water drain out 19 4 Disposing of old appli ance Valuable raw materials can be re used by recycling WARNING Risk of harm to health Children can lock themselves in the appliance thereby putting their lives at risk With redundant appliances unplug the power cord Then cut through the cord and damage the lock on the appliance door beyond repair so that the appliance door wil...

Page 51: ... your appliance s de tails and the Customer Service tele phone number to find them again quickly 20 2 AQUA STOP guarantee In addition to warranty claims against the seller under the purchase agree ment and in addition to our manufac turer s warranty we offer compensa tion under the following conditions If our Aqua Stop system is defect ive and causes water damage we will make good the damage for p...

Page 52: ...the copyright holders as free or open source software The applicable licence information is stored on your home appliance You can also access the applicable li cence information via your Home Connect app Profile Legal information Licence Information 2 You can download the licence in formation on the brand product web site Please search on the product website for your appliance model and additional...

Page 53: ...de clares that the appliance with Home Connect functionality is in compliance with relevant statutory requirements 1 A detailed Declaration of Conformity can be found online at siemens home bsh group com uk among the additional documents on the product page for your appliance 1 Only applies to Great Britain 2 4 GHz band 2400 2483 5 MHz Max 100 mW 5 GHz band 5150 5350 MHz 5470 5725 MHz Max 100 mW B...

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Page 56: ... München GERMANY siemens home bsh group com Valid within Great Britain Imported to Great Britain by BSH Home Appliances Ltd Grand Union House Old Wolverton Road Wolverton Milton Keynes MK12 5PT United Kingdom Manufactured by BSH Hausgeräte GmbH under the trademark licence of Siemens AG ...

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