7 Establishing a connection and diagnostics
08/2008
7.2 Cooperation areas
© Siemens AG 2008 All Rights Reserved
7-226
ePS Network Services, Function Manual (FH) - Release 08/2008
7.2 Cooperation areas
Function description
The owner organization can use the "cooperation area" function to make one of its
machines in the ePS Network Services accessible to other organizations. This al-
lows experts from different organizations to cooperate efficiently when performing
troubleshooting on a machine.
Each person involved can access the released machine as if it were within their
own organization. This applies with just a few exceptions: see "Administrator"
(machine manufacturer), "Service engineer" or "Machine operator" in the Appendix.
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Fig. 7-18: How cooperation areas work
"Cooperation area between machine OEM and end user"; the machine tool is lo-
cated on the end user's premises but is managed by the OEM (e.g. during the war-
ranty period).
This function therefore permits cooperation between companies (machine manu-
facturers, machine users, external service providers) because release is not limited
to one additional partner but any number of organizations can be connected to one
machine.
The release mechanism is conveniently designed to permit short-term release for
eliminating faults quickly as well as long-term release, e.g. for maintenance by an
external service provider.
A requirement for using the cooperation area is that the organization to which a
machine is to be released for use is also set up as an OEM service organization.