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Siemens SIMATIC TS Adapter IE, Manual

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Error diagnostics 

 

8.3 Logon to the configuration interface is denied 

 

TS Adapter IE 

68

 

Manual, 11/2010, A5E00977705-03 

8.3

 

Logon to the configuration interface is denied 

Error message  

"The TS Adapter IE is not allowing any further logon at present. Try again later."  

Possible cause 

A user is already logged on to the TS Adapter IE. The TS Adapter IE is therefore busy. No 

further logon is possible. 

Remedy 

1.

 

Take one of the following actions: 
–

 

Click "Logout" to close a running session. 

–

 

If a direct connection session was ended without "Logout", wait at least 10 minutes. 

Then log back on to the TS Adapter IE. 

2.

 

If none of the actions work, switch the TS Adapter IE OFF and back ON at the external 

power supply. 

Summary of Contents for SIMATIC TS Adapter IE

Page 1: ...___________________ ___________________ ___________________ SIMATIC Industrial Software Engineering Tools TS Adapter IE Manual 11 2010 A5E00977705 03 Introduction 1 Properties of the TS Adapter IE 2 Requirements for Operation 3 Mounting 4 Connecting 5 Commissioning 6 Working with the TS Adapter IE 7 Error diagnostics 8 Specifications 9 ...

Page 2: ...the relevant documentation for the specific task in particular its warning notices and safety instructions Qualified personnel are those who based on their training and experience are capable of identifying risks and avoiding potential hazards when working with these products systems Proper use of Siemens products Note the following WARNING Siemens products may only be used for the applications de...

Page 3: ...for Operation 13 3 1 Software Requirements 13 3 2 Hardware Requirements 14 4 Mounting 15 4 1 Mounting 15 4 2 Mounting on Profile Rails 16 4 3 Mounting on DIN Rails 17 4 4 Cubicle Mounting 19 5 Connecting 21 5 1 Connections 21 5 2 LEDs on the TS Adapter IE 25 5 3 Power Supply 27 5 4 Ethernet Port 29 5 5 RS232 Port 32 5 6 Interfaces to the phone network 33 5 6 1 Modem Variant of the TS Adapter IE 33...

Page 4: ... the Configuration Interface via a Remote Connection with TeleService 56 7 9 4 Opening the Configuration Interface in a Browser via a Remote Connection 57 7 10 Setting Remote Maintenance Parameters 58 7 11 Setting the E mail Parameters 59 7 12 Sending an E mail from a SIMATIC CPU 60 7 13 Setting Parameters for Use as Default Router 60 7 14 Windows Settings for Use as Default Router 61 7 15 Resetti...

Page 5: ... of the analog modem 81 9 3 Specifications of the ISDN Terminal Adapter 83 9 4 Electromagnetic Compatibility 84 9 5 Transportation and Storage Conditions 86 9 6 Mechanical and Climatic Ambient Conditions for Operation of the TS Adapter IE 87 9 7 Specification of Insulation Testing Protection Class and Degree of Protection Test Voltage 89 9 8 Standards Approvals Certificates Guidelines Labels and D...

Page 6: ...Table of contents TS Adapter IE 6 Manual 11 2010 A5E00977705 03 ...

Page 7: ... familiar with the operation of computers or auxiliary programming equipment similar to PCs operating under the Windows 2000 or XP operating systems via Ethernet communication and modems Supplementary documentation You can find information on PROFINET and Ethernet in the following documentation Documentation Contents PROFINET system description System manual Basic knowledge of PROFINET Network com...

Page 8: ...approval for Europe The TS Adapter II Modem is compliant with the European Standard TBR 21 The TS Adapter IE ISDN is compliant with the telecommunications registration TBR 3 Network approval for the USA The TS Adapter IE Modem complies with ACTA Network approval for Canada The Industry Canada ic Label identifies certified TS Adapter IE Modem Recycling and disposal The TS Adapter IE features low po...

Page 9: ...r IE you can use an application running on the PG PC such as STEP 7 to access Industrial Ethernet connected S7 and C7 automation components over the phone network For this the TS Adapter IE requires a connection to the automation components via Industrial Ethernet a modem connection to the PG PC Sending e mail With the AS_MAIL function block you can send e mail from a SIMATIC CPU via the TS Adapte...

Page 10: ...uting simultaneously Wit the TS Adapter IE you can either answer an incoming remote maintenance call or initiate an outgoing call for sending e mail and standard routing The following diagram illustrates the various functions of the TS Adapter IE 3 3 3 3 76 3 3 LGH UHD 1HWZRUN QGXVWULDO WKHUQHW 63 0RGHP HE URZVHU HEVHUYHU 6WDQGDUG 5RXWHU 0DLO 6HUYHU 0DLO 6HUYHU QWHUQHW XWRPDWLRQ FRPSRQHQW 7HOH6HUY...

Page 11: ... Adapter IE The following diagrams show the connection types possible with the TS Adapter IE 3 3 76 GDSWHU WKHUQHW Figure 2 2 Direct connection 3 3 76 GDSWHU WKHUQHW 0RGHP 1 XWRPDWLRQ V VWHP Figure 2 3 Modem connection with the internal modem 3 3 76 GDSWHU WKHUQHW 56 0RGHP 0RGHP 1 XWRPDWLRQ V VWHP Figure 2 4 Modem connection with an external modem ...

Page 12: ...Modem TS Adapter IE ISDN DVD SIMATIC TeleService Edition with software and documentation DVD SIMATIC TeleService Edition with software and documentation 24V power plug 24V power plug Slide for DIN rail mounting Slide for DIN rail mounting Analog phone cable with 2 RJ11 connectors Length 3 meters ISDN phone cable with 2 RJ45 connectors Length 3 meters Hinged ferrite Hinged ferrite TAE connector Eur...

Page 13: ...e file on the TS Adapter IE software For first time configuration of IP addresses over a direct connection you will alternatively need SIMATIC TeleService V6 1 or higher SIMATIC Manager of STEP 7 For further configuration you will alternatively need SIMATIC TeleService V6 1 or higher A browser To establish a remote connection you will alternatively need SIMATIC TeleService V6 1 or higher Windows d...

Page 14: ...D drive and Ethernet port In order to fulfill the installation requirements for UL you must use a UL listed NTBA on the TS Adapter IE ISDN NTBA Network Terminal Basic Adapter In order to fulfill the UL requirements the following phone cable is required on the TS Adapter II modem Phone cable of UL category DUXR consisting of a line plus connector with a cross section of AWG 26 The supplied cable fu...

Page 15: ...E On the profile rail of the S7 300 Page 16 On a standard rail Page 17 Always make sure to install the TS Adapter IE at the start or end because it does not loop through the S7 300 bus WARNING The profile rail or DIN rail on which the TS Adapter IE is mounted has to be grounded Rear panel of the TS Adapter IE Figure 4 1 Rear panel of the TS Adapter IE ...

Page 16: ...on S7 300 modules 2 Attach the TS Adapter IE 3 Slide the TS Adapter IE as far as the left side module 4 Swivel the TS Adapter IE downward 76 GDSWHU 5 Hand tighten the TS Adapter IE 76 GDSWHU Dismounting TS Adapter IE WARNING Unplug the connectors from the analog and Ethernet cables of the TS Adapter IE before dismounting the TS Adapter IE from the grounded profile rail or DIN rail 1 Slacken the fi...

Page 17: ...7705 03 17 4 3 Mounting on DIN Rails Requirement Slide for mounting the TS Adapter IE on a DIN rail The slide is supplied with the TS Adapter IE The DIN rail is mounted Tools required Screwdriver with 3 mm blade Figure 4 2 Slide for mounting the TS Adapter IE on a DIN rail ...

Page 18: ...de engages audibly Figure 4 3 Mounting TS Adapter on DIN rail Dismounting TS Adapter IE WARNING Unplug the connectors from the analog and Ethernet cables of the TS Adapter IE before dismounting the TS Adapter IE from the grounded profile rail or DIN rail You can see the bottom end of the slide on the underside of the TS Adapter IE 1 To disengage the latching mechanism use a screwdriver to pull the...

Page 19: ... install the TS Adapter IE in a cubicle you must maintain the following minimum clearances to the side above and below the modules PP PP PP PP Power supply module CPU S7 300 modules TS Adapter IE S7 300 profile rail DIN rail Figure 4 4 Minimum clearances in a cubicle The clearance from the front of the module to the cubicle lid and front door must be at least 2 mm ...

Page 20: ...Mounting 4 4 Cubicle Mounting TS Adapter IE 20 Manual 11 2010 A5E00977705 03 ...

Page 21: ...TS Adapter IE The following diagram shows the TS Adapter IE from below at an angle The TS Adapter IE Modem is shown representing both variants of the TS Adapter IE P RES button to reset configuration RJ11 analog modem port on TS Adapter IE Modem RJ45 ISDN S0 port on TS Adapter IE ISDN Power socket RS232 serial port RJ45 Ethernet port Figure 5 1 TS Adapter IE ...

Page 22: ...10 A5E00977705 03 TS Adapter IE Modem The following diagram shows the front view of the TS Adapter IE Modem P RES button to reset configuration RJ11 analog modem port Power socket RS232 serial port Custom MAC address Figure 5 2 TS Adapter IE Modem front view ...

Page 23: ...010 A5E00977705 03 23 TS Adapter IE ISDN The following diagram shows the front view of the TS Adapter IE ISDN P RES button to reset configuration RJ45 ISDN S0 port Power socket RS232 serial port Custom MAC address Figure 5 3 TS Adapter IE ISDN front view ...

Page 24: ...er IE 24 Manual 11 2010 A5E00977705 03 TS Adapter IE Modem TS Adapter IE ISDN The following diagram shows the TS Adapter IE Modem TS Adapter IE ISDN from below RJ45 Ethernet port RS232 serial port Figure 5 4 TS Adapter IE view from below ...

Page 25: ...r IE Overview The following diagram shows the LEDs on the front panel of the TS Adapter IE The yellow RX TX LED and the green LINK LED are located behind the front panel The TS Adapter IE ISDN with its front panel removed is shown representing both variants of the TS Adapter IE Figure 5 5 LEDs on the TS Adapter IE ...

Page 26: ...being transferred DCD Yellow Lights up when a remote connection is established to the TS Adapter IE via the internal modem Off when the remote connection is down Flashes three times when the default configuration has been applied after pressing the P RES button RX TX Yellow Indicates data traffic at the Ethernet port of the TS Adapter IE The LED flickers when data are being transferred The LED is ...

Page 27: ...wing standards VDE 0100 410 HD 384 4 41 S2 IEC 60364 4 41 as functional extra low voltage FELV with safe isolation VDE 0805 EN 60950 IEC 60950 as safety extra low voltage SELV or VDE 0106 part 101 The wire cross sections must meet the minimum requirements of the relevant installation standard The following diagram shows the power socket on the front panel of the TS Adapter IE The TS Adapter IE ISD...

Page 28: ... wires termination zone Without ferrule 0 25 mm2 to 2 5 mm2 With ferrule 0 25 mm2 to 1 5 mm2 Number of wires per terminal 1 wire or 2 wires up to 1 5 mm2 in total in a common ferrule Diameter of wire insulation Max 3 8 mm Stripped length 11 mm Ferrules to DIN 46228 Without insulating collar Shape A 10 mm to 12 mm long With insulating collar Shape E to 12 mm long See also General Specifications Pag...

Page 29: ...00BASE TX For detailed information on the RJ45 connector refer to the SIMATIC NET Twisted Pair and Fiber Optic Networks manual order number 6GK1970 1BA10 0AA0 the Internet at http www siemens com automation service support NOTICE If you confuse the Ethernet connector with the ISDN connector the TS Adapter IE will malfunction Make sure the Ethernet cable is connected only to the Ethernet port NOTIC...

Page 30: ... Adapter IE by direct connection in a standalone system For first time configuration via an Ethernet connection connect the TS Adapter IE over Ethernet directly to your PG PC 3 3 76 GDSWHU Figure 5 7 Direct connection to PG PC For remote maintenance and sending e mail connect the TS Adapter IE over Ethernet directly to an automation component 38 76 GDSWHU Figure 5 8 Direct connection to a CPU ...

Page 31: ...TS Adapter IE by direct connection in a networked system In a networked system connect the TS Adapter IE over Ethernet to a switch to which a PG PC and automation components are connected for example 38 6ZLWFK 38 3 3 76 GDSWHU Figure 5 9 Direct connection in a networked system ...

Page 32: ...gured as follows Pin no Short name Meaning Input Output 1 DCD Received signal level the DCE signals to the DTE the reception of a carrier and the connection setup Input 2 RXD Received data from DCE1 to DTE2 Input 3 TXD Transmitted data from DTE to DCE Output 4 DTR Ready to send the DTE signals this to the DCE Output 5 GND Internal reference ground 6 DSR Ready to operate the DCE signals this to the...

Page 33: ...able you connect this port to a phone socket Analog phone cable P 5 5 Note How to connect the RJ11 connector Grasp the cable just below the RJ11 connector Make sure the RJ11 connector engages audibly Note To use the TS Adapter IE Modem outside Germany you can fit a country specific TAE connector onto the RJ11 connector of the phone cable For Germany a TAE6N connector is supplied In some countries ...

Page 34: ...e phone network TS Adapter IE 34 Manual 11 2010 A5E00977705 03 Pin assignment and signal description of analog modem port X3 Figure Pin no Signal name Signal direction Comments 1 2 b1 3 b1 4 a1 Bidirectional Incoming core pair 5 a1 6 ...

Page 35: ...ith an S0 port on an 8 pin RJ45 socket Using the supplied ISDN phone cable you connect the TS Adapter IE to an ISDN S0 socket ISDN phone cable P 5 5 Note How to connect the RJ45 connector Grasp the cable just below the RJ45 connector Make sure the RJ45 connector engages audibly Pin assignment and signal description of S0 port ISDN port X4 Figure Pin number Signal name 1 2 3 TX 4 RX 5 RX 6 TX 7 8 ...

Page 36: ...Connecting 5 6 Interfaces to the phone network TS Adapter IE 36 Manual 11 2010 A5E00977705 03 ...

Page 37: ... a remote connection without TeleService 1 Set IP parameters by direct connection With TeleService With the SIMATIC Manager Establish remote connection With TeleService Establish remote connection By dial up 2 Open configuration interface by direct connection With TeleService With a browser Open configuration interface via a remote connection With TeleService Open configuration interface via a rem...

Page 38: ...Commissioning 6 1 Overview TS Adapter IE 38 Manual 11 2010 A5E00977705 03 ...

Page 39: ... described in the catalog and the technical description and only in connection with third party devices and components approved or recommended by Siemens This product can only function correctly and safely if it is transported stored set up and installed correctly and operated and maintained with due care and attention 7 2 Software Installation Procedure 1 Insert the supplied SIMATIC TeleService E...

Page 40: ...dapter IE in your PC s web browser 6 Log on with your user name and password 7 Open the page titled Actions Firmware 8 Click Select 9 Select the firmware file you want to download and click Firmware Update When the download is complete the firmware is written to the nonvolatile memory During this process all the LEDs on the front of the TS Adapter IE are lit Then the TS Adapter IE performs a resta...

Page 41: ...all the adapter 4 Click Close to close the dialog box 5 In the Set PG PC interface dialog box select the TS Adapter IE 6 Click Properties The Properties TS Adapter IE dialog box opens 7 Open the Local Modem tab Under Modem choose the modem with which you want to connect to the TS Adapter IE For ISDN select the B channel protocol X 75 e g AVM ISDN SoftCompression X 75 V 42bis 8 Under Location Name ...

Page 42: ...he Ethernet port X1 on your PC or to a switch NOTICE If you confuse the Ethernet connector with the ISDN connector the TS Adapter IE will malfunction Make sure the Ethernet cable is connected only to the Ethernet port Connecting to the automation system 1 Plug the Ethernet cable into the Ethernet port on the TS Adapter IE 2 Plug the other end of the Ethernet cable into the Ethernet port on your CP...

Page 43: ...IE Modem 3 Plug the other end of the phone cable into your phone socket Use the TAE adapter if necessary Note You can operate the TS Adapter IE Modem on internal and public analog telecommunications networks TNV 3 systems Note The separation between the telephone side and the rest of the electronics corresponds with the requirements of the EN 60950 1 and UL 60950 1 standards Connecting to the ISDN...

Page 44: ...allation instructions given in the TeleService manual 2 Install the TS Adapter IE software from the SIMATIC TeleService Edition DVD 3 Connect the Ethernet port of your PG PC to the Ethernet port of the TS Adapter IE 4 Connect the TS Adapter IE to your power supply 5 Select the TeleService menu command Options Customize Set the Interface for TS Adapter IE connected directly to your PG PC s interfac...

Page 45: ...al 11 2010 A5E00977705 03 45 Result You can now open the configuration interface for the TS Adapter IE with TeleService via Ethernet To do so select the menu command Options Administrate TS Adapter IE See also Power Supply Page 27 Opening the Configuration Interface by Direct Connection with TeleService Page 54 ...

Page 46: ...nnect the TS Adapter IE to your power supply 3 In the SIMATIC Manager under Options Set PG PC Interface set the S7ONLINE STEP 7 access point to your PG PC s interface card to which you have connected the TS Adapter IE 4 From the SIMATIC Manager menu choose PLC Edit Ethernet Node 5 Click Help to find out more about what to do next Result You can now open the configuration interface of the TS Adapte...

Page 47: ...TS Adapter IE using a dial up connection In the delivery state and after resetting the parameters and after setting the IP address of the TS Adapter IE the calling PC is automatically assigned an available IP address The IP address can also be manually assigned Details about the automatic IP address assignment are available in the online help of the TS Adapter IE Note Before making a remote connec...

Page 48: ...ure 7 1 Example of a networked system Note The slash separates the IP address from the subnet mask The value after the slash the subnet mask value corresponds to the number of ones in binary format Example 192 168 0 53 24 IP address 192 168 0 53 Subnet mask 255 255 255 0 decimal 11111111 11111111 11111111 00000000 binary See also Establishing a Remote Connection to the TS Adapter IE via TeleServic...

Page 49: ... with TeleService You will find details of the procedure in the online help or in the TeleService manual 6 Enter the user name and password to log on to the TS Adapter IE User Default Administrator Password Default admin When shipped the TS Adapter IE is configured such that in most cases the remote connection setup is successful If you are unable to establish a remote connection refer to the Erro...

Page 50: ...confirm If you are using an ISDN TA select a device with the B channel protocol X 75 Disable all other devices 8 Enter a name for the connection and click Next to confirm 9 Enter the phone number of the TS Adapter IE and click Next to confirm 10 Select who is to use the connection and click Next to confirm 11 Enter the user name and password to log on to the TS Adapter IE and click Next to confirm...

Page 51: ...on to open its shortcut menu 3 Select Status in the shortcut menu In the General tab of the Status dialog box you can see if the connection has been made Result You can now open the configuration interface for the TS Adapter IE in a browser You cannot carry out remote maintenance using this dial up connection however See also Power Supply Page 27 Opening the Configuration Interface in a Browser vi...

Page 52: ...ed without warning If you enter inadmissible values in a tab the fields in question are colored red as soon as you click Save Settings The incorrect values are not saved in this case Correct the incorrect inputs and click Save Settings again As long as you have not yet saved your input in a tab by clicking Save Setting you can cancel them by clicking Discard Changes The configuration data are writ...

Page 53: ... Outgoing Calls Parameters IP Parameters Security User Management Security Incoming Calls Security Outgoing Calls Actions Firmware Update Actions Parameter Set When do parameter changes take effect The parameters from the following tabs only take effect the next time a remote connection is made Parameters Modem Internal Modem Parameters Modem External Modem The Internal Modem and External Modem pa...

Page 54: ...leService Requirement You have already set the IP parameters of the TS Adapter IE The IP address of your PG PC s interface card is in the same subnet as the IP address you assigned to the TS Adapter IE Procedure 1 Connect the TS Adapter IE via an Ethernet cable to your PG PC 2 Connect the TS Adapter IE to your power supply 3 Select the TeleService menu command Options Administrate TS Adapter IE If...

Page 55: ...dapter IE Procedure 1 Connect the TS Adapter IE via an Ethernet cable to your PG PC 2 Connect the TS Adapter IE to your power supply 3 Launch a browser 4 In the address field of the browser enter the IP address you assigned the TS Adapter IE in the syntax http IP address 5 Enter your user name and password User Default Administrator Password Default admin 6 Click Logon Result You see the configura...

Page 56: ...nnect the TS Adapter IE to your power supply 3 Establish a modem connection from your PC to the TS Adapter IE with TeleService You will find details of the procedure in the online help or in the TeleService manual 4 Select the TeleService menu command Options Administrate TS Adapter IE Result You see the configuration interface start screen IP parameters You can set the IP parameters in the Parame...

Page 57: ...on from your PC to the TS Adapter IE 4 Launch a browser and enter the IP address you assigned to the TS Adapter IE 5 Enter your user name and password User Default Administrator Password Default admin 6 Click Logon Result You see the configuration interface start screen IP parameters You can set the IP parameters in the Parameters IP Parameters tab of the configuration interface See also Power Sup...

Page 58: ...mote maintenance of the automation components connected to the TS Adapter IE via Ethernet For the TS Adapter IE to support remote maintenance you must make settings on the following tabs of the configuration interface Parameters Modem Internal Modem Parameters Modem External Modem Parameters IP Parameters Security User Management Security Incoming Calls General Recommended settings Firewall active...

Page 59: ... following tabs in the configuration interface Parameters Modem Internal Modem Parameters Modem External Modem Parameters IP Parameters Parameters Outgoing Calls Security Outgoing Calls General Recommended settings IP Masquerading NAPT active Firewall active except Internet Protocols Security Outgoing Calls Internet Protocols Recommended setting Allow SMTP Simple Mail Transfer Protocol For more de...

Page 60: ...end an e mail refer to the section Not possible to send e mail Page 75 7 13 Setting Parameters for Use as Default Router Requirement The configuration interface of the TS Adapter IE is open Parameters of the TS Adapter IE If you want to use the TS Adapter IE as the default router you must make settings in the following tabs of the configuration interface Parameters Modem Internal Modem or Paramete...

Page 61: ...e Use the following IP address check box 7 Enter the IP address of your PG PC s network adapter This IP address must be in the same subnet as the IP address you assigned the TS Adapter IE 8 Enter the same subnet mask you assigned to the TS Adapter IE 9 Under Default gateway enter the IP address you assigned to the TS Adapter IE 10 Check the Use the following DNS server addresses check box 11 Under...

Page 62: ...ger able to access the TS Adapter IE via the modem connection Requirements Your PG PC is connected directly or by modem via an active remote connection to the TS Adapter IE You are logged on as an administrator Procedure NOTICE If you reset the configuration of the TS Adapter IE all the parameter settings you made will be lost 1 Open the Actions Parameter Set Reset tab in the configuration interfa...

Page 63: ... able to access the TS Adapter IE via the modem connection P RES button The TS Adapter IE has a Reset button P RES with which you can reset the adapter to its default configuration The following diagram shows the front panel of the TS Adapter IE with the opening concealing the P RES button The P RES button is behind the front panel The TS Adapter IE ISDN with its front panel removed is shown repre...

Page 64: ...he configuration of the TS Adapter IE all the parameter settings you made will be lost 1 Use a sharp implement such as a paper clip to press the P RES button and hold it down for about 2 seconds The TS Adapter IE acknowledges the P RES reset by flashing the DCD LED three times Result The TS Adapter IE is reset to its default configuration in the factory state ...

Page 65: ...dem Internal Modem or Parameters Modem External Modem tab contain AT commands which the modem or ISDN TA does not understand Correct the parameters as necessary You can view the response of the modem or ISDN TA to these initialization strings in the Information Status tab of the configuration interface If the reply is not OK the SF LED is switched on The TS Adapter IE cannot establish an outgoing ...

Page 66: ...ble is not plugged in Plug in the Ethernet cable The TS Adapter IE is not accessible via Ethernet Set the IP parameters by direct connection All LEDs flashing continuously Hardware error If all the LEDs on the device continue to flash after repeatedly plugging in the Ethernet cable and connecting the external power supply the device is defective and must be replaced ...

Page 67: ... TS Adapter IE Log on with a known user name Possible cause It may be that the user name and password you entered are not registered in the user management system of the TS Adapter IE Remedy 1 Reset the TS Adapter IE to its default configuration using the P RES button 2 Log on to the TS Adapter IE with the user name Administrator and the password admin See also Resetting the Configuration with P R...

Page 68: ...Try again later Possible cause A user is already logged on to the TS Adapter IE The TS Adapter IE is therefore busy No further logon is possible Remedy 1 Take one of the following actions Click Logout to close a running session If a direct connection session was ended without Logout wait at least 10 minutes Then log back on to the TS Adapter IE 2 If none of the actions work switch the TS Adapter I...

Page 69: ...ever in the Parameters Outgoing Calls tab 4 Also check the area code and country code of the phone number you use to call the TS Adapter IE 5 If you are using an ISDN connection the following may have caused the error The ISDN TA on the PC does not signal the B channel protocol to the remote station when connecting Automatic detection of the B channel protocol by the ISDN TA on the TS Adapter IE t...

Page 70: ...f the modems in the Information Status tab of the configuration interface If ERROR or TIMEOUT is displayed as the status the modem does not understand the initialization string Correct the initialization string 8 4 2 Logon to the TS Adapter IE fails Error message on connecting The logon to TS Adapter was denied Remedy 1 Check that the user name and password specified for dial up are configured in ...

Page 71: ...mber parameter you can specify any callback number when making a connection on the PC 2 The TS Adapter IE prefixes the callback phone number with the dial code for accessing an outside line Check the outside line dial code under To access an outside line first dial in the Parameters Modem Internal Modem or Parameters Modem External Modem tab 3 Check the preset dial procedure in the Parameters Mode...

Page 72: ...s that was assigned to the calling PC during remote connection The addresses must be in the same subnet as the addresses of the remote automation component and must not be used either by another component in the network or by your PG PC 3 Check the firewall setting First disable the firewall in the Security Incoming Calls General tab for test purposes NOTICE When the firewall is disabled your auto...

Page 73: ... A new connection establishment is initiated In the Information Status tab of the configuration interface you can view the status of the connection establishment for the outgoing Call 8 5 2 The modem connection is not made Diagnostics The modem connection is not made The DCD LED on the TS Adapter IE or on the external modem remains unlit Remedy 1 Check the phone cables and the power connection of ...

Page 74: ...Connection to an ISP In the Parameters Modem Internal Modem tab under the outgoing call protocol parameters set HDLC PPP or HDLC transparent In the Parameters Modem External Modem tab under Initialization 3 specify an AT command which presets the B channel protocol HDLC PPP or HDLC transparent on the ISDN TA You will find the appropriate command in the manual for your ISDN TA Connection to a dedic...

Page 75: ...guration interface 2 Check the firewall setting First disable the firewall in the Security Outgoing Calls General tab for test purposes NOTICE When the firewall is disabled your automation system is vulnerable to attack over the remote connection Test the e mail function Then enable the firewall in the Security Outgoing Calls General tab In the same tab enable IP Masquerading NAPT In the same tab ...

Page 76: ...formation Status tab of the configuration interface 2 Check the firewall setting First disable the firewall in the Security Outgoing Calls General tab for test purposes NOTICE When the firewall is disabled your automation system is vulnerable to attack over the remote connection Test Internet access Then enable the firewall in the Security Outgoing Calls General tab In the same tab enable IP Masqu...

Page 77: ...Ethernet cabling If the Link LED is lit move on to step 2 2 Proceed as described in the following chapters Setting IP Parameters by Direct Connection with TeleService Page 44 Setting IP Parameters by Direct Connection with the SIMATIC Manager Page 46 3 If you are still unable to access the TS Adapter IE via Ethernet reset the configuration of the TS Adapter IE using the P RES button NOTICE If you ...

Page 78: ...Error diagnostics 8 8 Error diagnostics Ethernet TS Adapter IE 78 Manual 11 2010 A5E00977705 03 ...

Page 79: ...er number TSA IE ISDN 6ES7 972 0ED00 0XA0 Order number TSA IE Modem 6ES7 972 0EM00 0XA0 Dimensions approx 125 x 110 x 40 mm Weight approx 370 g Interfaces To SIMATIC S7 C7 To PC To external modem To analog phone network To ISDN phone network Ethernet Ethernet RS 232 maximum 115 kbps RJ11 RJ45 Power supply 24 V DC SELV 20 4 V 28 8 V DC Current consumption of the TSA IE ISDN 170 mA typical 230 mA ma...

Page 80: ...IC Cabinet installation is stipulated You can install the TS Adapter IE vertically or horizontally Permitted ambient temperatures Vertical mounting 0 to 40 C Horizontal mounting 0 60 C Always make sure to install the TS Adapter IE at the start or end because it does not loop through the S7 300 bus 76 GDSWHU 38 36 38 36 Vertical mounting of a S7 300 Horizontal mounting of a S7 300 Profile rail ...

Page 81: ... V Serial port V 24 TTL 300 bps 115 kbps a b port Hayes AT command set All data formats Dial procedures Dual tone multiple frequency DTMF pulse dialing Country list Explicit telecommunications approvals have been obtained for the following countries Australia 1 Iceland Poland Belgium Italy Portugal Bulgaria Canada Romania Denmark Latvia Sweden Germany Lithuania Switzerland Estonia Luxembourg Slova...

Page 82: ...ntact Technical Support Note The modem in the TS Adapter IE Modem variant is design for use worldwide Ensure compliance with national laws and country specific requirements when installing and operating the TS Adapter IE Modem Customer Support has a list of countries in which the TS Adapter IE Modem cannot be used Please request this list in cases of doubt ...

Page 83: ...10 9600 bps 19200 bps 38400 bps V 120 64 kbps X 75 64 kbps AT command interpreter Country list Explicit telecommunications approvals have been obtained for the following countries Belgium Italy Romania Bulgaria Latvia Sweden Denmark Lithuania Switzerland Germany Luxembourg Slovakia Estonia Malta Slovenia Finland Netherlands Spain France Norway Czech Republic Greece Austria Turkey Great Britain Pol...

Page 84: ...onforming to industrial requirements in accordance with EN 61000 6 4 2007 and EN 61000 6 2 2005 Pulsed interference The table below shows the electromagnetic compatibility of the TS Adapter IE in relation to pulsed interference This requires that the electrical installation to comply with relevant specifications and standards Table 9 1 Pulsed interference Pulsed interference Test voltage Equivalen...

Page 85: ... modulation of 1 kHz in the range from 80 MHz to 1000 MHz and 1 4 GHz to 2 GHz 1 V m with 80 amplitude modulation of 1 kHz in the range from 2 GHz to 2 7 GHz 3 RF current coupling on cables and cable shields to IEC 61000 4 6 Test voltage 10 V with 80 amplitude modulation of 1 kHz in the 10 MHz to 80 MHz range 3 Radio interference emission Emission of electromagnetic fields to EN 61000 6 4 Addition...

Page 86: ...stored in their original packaging Climatic conditions compliant with IEC 60721 3 3 class 3K7 for storage and IEC 60721 3 2 class 2K4 for transportation Mechanical conditions compliant with IEC 60721 3 2 class 2M2 Table 9 3 Transportation and storage conditions for modules Permitted range Temperature 40 to 70 C Barometric pressure 1080 to 660 hPa corresponding to an altitude of 1000 to 3500 m Rela...

Page 87: ...ls of ionizing radiation In locations subject to difficult operating conditions such as dust aggressive fumes or gases severe electrical or magnetic fields In installations requiring special monitoring such as elevators and electrical systems in high risk areas A suitable additional measure might be installation of the TS Adapter IE in a cabinet or cubicle for example Mechanical ambient conditions...

Page 88: ... each of the 3 perpendicular axes Shock Shock impact test to IEC 60068 2 29 Type of shock Half sine shock pulse Shock intensity 150 m s2 peak value 11 ms period Direction of shock 100 pulses on each of the 3 perpendicular axes Climatic ambient conditions The TS Adapter IE can be operated under the following climatic ambient conditions Table 9 6 Climatic ambient conditions Ambient conditions Permit...

Page 89: ... rest of the electronics was checked during the type test according to the requirements set forth in the IEC EN 60950 1 and UL 60950 1 standards Protection class The TS Adapter IE meets the protection type I according to EN 61140 2002 VDE 0140 1 The profile rail or DIN rail on which the TS Adapter IE is mounted has to be grounded Protection against foreign bodies and water The TS Adapter IE meets ...

Page 90: ...ed below They are compliant with the harmonized European Standards EN for programmable logic controllers as published in the official gazettes of the European Community 2004 108 EC Electromagnetic Compatibility EMC Directive 94 9 EC Equipment and protective systems intended for use in potentially explosive atmospheres Explosion Protection Directive 1999 5 EC Radio and telecommunications terminal e...

Page 91: ...e Safety Telecommunications interface tested to EN 60950 1 EMC see EMC Directive Network compatibility TS Adapter IE ISDN TBR3 TS Adapter IE Modem TBR21 Marking for Australia and New Zealand Our products comply with the requirements of the AS NZS CISPR 11 standard Class A Note Which of the following approvals has been issued in respect of your product is indicated by the markings on the rating pla...

Page 92: ...IIC T4 Note The system installation must be compliant with NEC National Electric Code requirements For use in Class I Division 2 environments the TS Adapter IE must be installed in a cubicle with minimum IP54 protection to IEC 60529 Information on use of the TS Adapter IE in Zone 2 hazardous areas is contained in the Product Information ATEX Zone 2 pdf file It is located on the product DVD in the ...

Page 93: ...rd and an open type in accordance with UL CSA certification The alternative installation methods described below are stipulated in order to ensure safe operation with respect to mechanical strength flame resistance stability and touch protection Installation in a suitable cabinet Installation in a suitable cubicle Installation in an appropriately equipped closed switchroom Compliance with installa...

Page 94: ...munications networks of all the member states of the EU as well as in those countries which support the TBR21 TBR3 standard IC and REN for Canada This equipment meets the applicable Industry Canada Terminal Equipment Technical Specifications This is confirmed by the registration number The abbreviation IC before the registration number signifies that registration was performed based on a Declarati...

Page 95: ...he network termination The telephone company will notify you in advance if services are temporarily discontinued as a result of your TS Adapter IE causing disturbances on the telecommunications network If advance notice is not deemed practical the telephone company will notify the customer as soon as possible You will be advised of your rights of filing a complaint with the FCC The telephone compa...

Page 96: ...letter which continuously provides the latest information about your products Relevant documentation for your application which you can access via the search function in Product Support our Forum where users and experts exchange their knowledge world wide Your local partner of Industry onsite Information about repairs spare parts and consulting Additional support If you have any questions about us...

Page 97: ...7705 03 97 Training Centers We offer a range of courses to help you to get started with the SIMATIC S7 automation system Please contact your regional training center or the central training center in 90327 Nuremberg Germany Phone 49 911 895 3200 Internet http www sitrain com ...

Page 98: ...Specifications 9 10 Technical Support TS Adapter IE 98 Manual 11 2010 A5E00977705 03 ...

Page 99: ...C 42 Connection establishment fails 74 Connection types 11 cULus approval 91 Customer Information 95 D DIN rail 15 Direct connection 11 30 31 Dismounting 18 E Electromagnetic compatibility 84 EMC Directive 90 Error Access to automation component fails 72 Callback fails 71 Connection establishment fails 74 Internet access not possible 76 Logon to the TS Adapter fails 70 Modem connection is not made...

Page 100: ...with the internal modem 11 Modem connection is not made 73 Mounting on DIN rail 15 17 on profile rail 15 16 Mounting methods 15 N Not possible to send e mail 75 O Opening the configuration interface via Ethernet with browser 55 via Ethernet with TeleService 54 via remote connection with browser 57 via remote connection with TeleService 56 Operating conditions 87 P P RES reset button 63 Partner not...

Page 101: ...tallation 39 Software requirements 13 Spare parts 12 Specifications 81 Standard routing 9 Startup characteristics 26 Storage conditions 86 T Test voltages 89 Transportation conditions 86 TS Adapter IE Dismounting 18 in a networked system 31 in a standalone system 30 Mounting on DIN rail 17 Mounting on profile rail 16 TS Adapter IE ISDN Front view 23 View from below 24 TS Adapter IE Modem Front vie...

Page 102: ...Index TS Adapter IE 102 Manual 11 2010 A5E00977705 03 ...

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