Siemens SIMATIC ITP1000 Operating Instructions Manual Download Page 59

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Device maintenance and repair

5.4 Reinstalling the software

SIMATIC ITP1000
Operating Instructions, 05/2017, A5E37340160-AB

5.4.2

Reinstalling the operating system

If your operating system is not responding correctly, you can reinstall it in one of two ways:

●

With the recovery function of the supplied USB stick

●

With the restore function of the supplied USB stick

For these functions, set up the USB stick as bootable. For this purpose, "USB Boot" must be

set to "enabled" in the BIOS Setup.

Note
To install an operating system in UEFI mode, the USB stick must also be booted in UEFI

mode.
To do this, launch the Boot Manager in the BIOS selection menu, see section "Opening the

BIOS selection menu (Page 84)".

Recovery function
The supplied USB contains the installation program with tools for configuring the drives and

installing the operating system with the supported languages.
The basic language of the installed operating system is English. To add other languages,

install these languages from the supplied USB stick at a later time (directory

"Languagepacks").

Restore function
If you have ordered a device with operating system, the Restore function is included on the

USB stick.

Documentation and drivers
The supplied USB stick contains the directory "DocuAndDrivers". You can find the

documentation, hardware drivers and updates here:
In Windows, these contains are available via a menu.

Summary of Contents for SIMATIC ITP1000

Page 1: ...____ ___________________ ___________________ SIMATIC Industrial Tablet PC SIMATIC ITP1000 Operating Instructions 05 2017 A5E37340160 AB Preface Overview 1 Safety notes 2 Commissioning the device 3 Devise functions and operating the device 4 Device maintenance and repair 5 Technical specifications 6 Technical Support A Labels and symbols B Abbreviations C ...

Page 2: ...ly by personnel qualified for the specific task in accordance with the relevant documentation in particular its warning notices and safety instructions Qualified personnel are those who based on their training and experience are capable of identifying risks and avoiding potential hazards when working with these products systems Proper use of Siemens products Note the following WARNING Siemens prod...

Page 3: ...tus as of May 2017 Position in the information scheme These operating instructions are available on supplied USB flash drive Documentation and Drivers For supplementary instructions on how to handle the software please refer to the corresponding manuals Conventions The term device is sometimes used to refer to the SIMATIC ITP1000 product in this documentation History Currently released versions of...

Page 4: ...Preface SIMATIC ITP1000 4 Operating Instructions 05 2017 A5E37340160 AB ...

Page 5: ...button 17 1 2 2 2 Buttons 17 1 2 3 Status displays 18 1 3 Layout of the docking station 19 1 4 Accessories 21 2 Safety notes 23 2 1 General safety instructions 23 2 2 Safety note on barcode reader and RFID reader 26 2 3 Safety guidelines for transport 27 2 4 Notes about usage 28 3 Commissioning the device 29 3 1 Preparations 29 3 1 1 Checking delivery 29 3 1 2 Noting the device identification data...

Page 6: ...Bluetooth operation 52 5 Device maintenance and repair 53 5 1 Maintaining and caring for the touch screen 53 5 2 Replacement interval 54 5 3 Installing and removing hardware 54 5 3 1 Replacing rechargeable battery 54 5 3 2 SSD kit 56 5 3 3 Change SSD 57 5 3 4 Replacing the backup battery 57 5 4 Reinstalling the software 58 5 4 1 Installing drivers and software 58 5 4 2 Reinstalling the operating s...

Page 7: ...4 6 6 3 Opening the BIOS selection menu 84 6 6 4 Structure of the BIOS Setup menu 86 6 6 5 Exit menu 88 6 6 6 Default BIOS Setup entries 89 6 6 7 BIOS update 93 6 6 8 Alarm error and system messages 95 6 7 Active Management Technology AMT 96 6 7 1 Introduction 96 6 7 2 Overview of AMT 97 6 7 3 Enabling Intel AMT basic configuration 97 6 7 4 Reset Intel AMT to default settings with Un configure 99 ...

Page 8: ...Table of contents SIMATIC ITP1000 8 Operating Instructions 05 2017 A5E37340160 AB C Abbreviations 109 C 1 Abbreviations 109 Index 111 ...

Page 9: ...view 1 1 1 Product description 1 1 1 Overview SIMATIC ITP1000 is a high performance Tablet PC and specially customized to the requirements of industrial applications High level performance and high graphics performance High functionality Extremely robust Compact design ...

Page 10: ...ing and test tasks Operator control and monitoring Quality assurance tasks and monitoring tasks Data acquisition and management 1 1 3 Highlights High performance semi rugged device Functional expansions such as RFID reader barcode reader camera Freely configurable function keys Openness for various applications such as SIMATIC Runtime software products Externally accessible ports such as LAN seria...

Page 11: ...memory Resolutions frequencies colors according to the setting options of the graphics driver Display 10 1 1280 x 800 Multi touch capacitive touch screen PCAP technology Power supply 100 to 240 V wide range Connection of power supply directly to the device or to the docking station Front keys On off button Function keys F1 to F6 are freely configurable Home Locking Status displays on the device LE...

Page 12: ...s COM Serial port RS 232 COM1 USB 2 x USB 3 0 Type A SuperSpeed 1 x USB 3 0 Type C Ethernet 1 x GB Ethernet RJ45 WLAN IEEE 802 11 a b g n Bluetooth Bluetooth 4 0 Audio Universal audio jack UAJ Safety TPM TPM 2 0 module Anti theft protection Kensington lock Software Operating system Installed Windows 7 Ultimate 64 bit 6 languages German English French Spanish Italian Chinese Windows 10 2016 LTSB 6 ...

Page 13: ...xterior design 1 2 1 1 Front On off button Function keys F1 to F6 on left and right Locking key Display HOME key RFID reader optional Status displays You will find information on the functions of the individual components in the following sections On off button Page 17 Buttons Page 17 Status displays Page 18 Use RFID reader Page 47 ...

Page 14: ...ample carrying strap 2 x support points for docking station Cover for battery Lighting flash for camera Camera lens optional Operation indicator for camera blue camera running Ventilation slots Loudspeaker 1 2 1 3 Top view Card reader for SD card including SD UHS II Multi Media Card MMC Ethernet 2 x USB 3 0 Type A Mini DisplayPort RS 232 Ventilation slots ...

Page 15: ...perating Instructions 05 2017 A5E37340160 AB 15 1 2 1 4 Bottom view Barcode reader Interface for docking station 1 2 1 5 Left view Universal audio jack UAJ Connection for audio devices USB 3 0 Type C Socket for connection to the power supply DC In 19 V ...

Page 16: ...Overview 1 2 Design of the device SIMATIC ITP1000 16 Operating Instructions 05 2017 A5E37340160 AB 1 2 1 6 Right view Opening for Kensington lock ...

Page 17: ... down for more than 5 seconds 1 2 2 2 Buttons The keys are located on the front of the device see section Front Page 13 HOME key Opens the Windows Start menu Home Key On Off Key Opens the logon mask corresponds to the shortcut Ctrl Alt Del for PCs Locking key locks the display from inadvertent operation Unlock by pressing the Locking key again Display is dimmed no input and no display are possible...

Page 18: ...EEN flashing ORANGE flashing OFF Mains operation Battery operation Mains operations device is in sleep mode Battery operation device is in sleep mode Device is switched off Mass storage GREEN Access to the external memory hard disk optical drive User program RED GREEN The status display can be controlled from the user program Card reader GREEN Card reader for SD cards and multimedia cards is activ...

Page 19: ...Operating Instructions 05 2017 A5E37340160 AB 19 1 3 Layout of the docking station Device in docking station Front view 2 x latching magnetic 2 x Docking Detect buttons 4 x supporting foot 2 x sliding surface for centering the device Cover for docking connector ...

Page 20: ...ing station SIMATIC ITP1000 20 Operating Instructions 05 2017 A5E37340160 AB Top view Docking connector Connections to the docking station Ethernet 2 x USB 2 0 Type A Display Port Socket for connection to the power supply DC In 19 V ...

Page 21: ...rnet at the following address Industry Mall https mall industry siemens com IPC expansion components http www automation siemens com mcms pc based automation en industrial pc expansion_components_accessories Order accessories and original replacement parts via SIEMENS Industry Mall 1 Navigate to the Internet URL of the Industry Mall https mall industry siemens com 2 Log in with your customer data ...

Page 22: ...Overview 1 4 Accessories SIMATIC ITP1000 22 Operating Instructions 05 2017 A5E37340160 AB ...

Page 23: ...ING Risk of the device falling If the device falls because it is accidentally let go this can lead to personal injury or damage to property Take suitable precautions to avoid this danger CAUTION Hazardous emission of light For devices that are equipped with a camera a camera LED for lighting and the camera s flash are located on the rear of the device Page 14 The camera LED is assigned to Risk Gro...

Page 24: ...user System expansions CAUTION Risk of damage to the system or the plant The installation of expansions that are not intended for this device can damage the system and violate the radio interference suppression regulations Only install system expansion devices designed for this device Contact your technical support team or where you purchased your PC to find out which system expansion devices may ...

Page 25: ... batteries into an open fire do not solder or open the cell body do not short circuit or reverse polarity do not heat up above 100 C follow the disposal instructions and protect against direct exposure to sunlight humidity and condensation ESD guidelines Modules containing electrostatic sensitive devices ESDs can be identified by the following label Strictly follow the guidelines mentioned below w...

Page 26: ...re to apply latest updates may increase customer s exposure to cyber threats To stay informed about product updates subscribe to the Siemens Industrial Security RSS Feed under https support industry siemens com Disclaimer for third party software updates This product includes third party software Siemens AG only provides a warranty for updates patches of the third party software if these have been...

Page 27: ...ent countries Verify the compatibility of local mains and power cable specifications are compatible when using the PG abroad If this is not the case purchase a power cable that complies with the local conditions Do not use connection adapters for electrical appliances in order to connect the device to them Transport Despite the fact that the device is of a rugged design its internal components are...

Page 28: ...ome cases function restrictions can occur during the operation of your plant To avoid restrictions validate the correct function of the plant Note Ventilation of the device The device is cooled through several ventilation slots Ensure that these ventilation slots are not covered or closed during operation Note Requirements for base on which device is operated Avoid any damage to the device from sc...

Page 29: ... in case you have to transport the device again Keep the enclosed documentation in a safe place It is required for initial commissioning and is part of the device Check the delivery unit for any signs of visible transport damage Check the delivery and your specially ordered accessories against the packaging list to ensure nothing is missing If you determine any transport damage or defects when unp...

Page 30: ...igures below are examples The data of your device may differ from the data in these examples Rating plate The rating plate is located on the rear of the device Example COA label Certificate of Authenticity The COA label is located on the rear of the device Note Only for devices that are delivered with operating system The COA label is only found on devices that are delivered with installed operati...

Page 31: ...alue Order number Rating plate 6AV Serial number Rating plate S VP Product Key Microsoft Windows Product Key COA label Ethernet address 1 See BIOS selection menu SCU Page 84 Menu Advanced Peripheral Configuration 3 2 General information on commissioning NOTICE Risk of damage to the device Make sufficient allowances for the device to warm up to room temperature before you put it into use If condens...

Page 32: ...ildren WARNING Danger of damage to the device or destruction of the battery Only use the supplied battery or an original spare part Information on original spare parts for devices is available in section Accessories Page 21 Disposal Lithium ion batteries can be recycled Their components can be used as raw materials for new batteries or other products A requirement for effective recycling is the co...

Page 33: ...otected against overheating by reducing the charging current The charging process can hereby extend accordingly The battery protects itself at higher ambient temperatures by decreasing the charging capacity If the device is operated at lower ambient temperatures again the charging capacity of the battery increases again If with a connected power supply the battery LED lights up green the battery i...

Page 34: ... therefore designed in such a way that with standard handling within six months after purchase of your device it can still be charged and discharged A loss of capacity over time is technology dependent and as with all manufacturers of comparable devices it is excluded from the warranty In the case of a significant drop of efficiency we recommend that you replace the battery Use only Siemens origin...

Page 35: ...oth the connection to the device and to the connection to the docking station It is used to supply power to the device in mains operation with 120 V and 230 V power supply networks The setting of the voltage range takes place automatically Procedure 1 Insert the supplied power supply cable into the external power supply 2 Insert the low voltage connector into the corresponding socket for connectio...

Page 36: ...the On Off button there is still a risk of electric shock and fire for example if the device or the connecting cables are damaged or in the event of improper use When working on the device or if the device is not used for a long period of time always disconnect it fully from the power supply Shut down the operating system and if you are using the device in mains operation pull out the power plug N...

Page 37: ...cable must exhibit the following properties SPT 2 or SVT with three wires At least 18 AWG conductor cross section AWG American Wire Gauge US standard for cable diameter Max length of 4 5 m Connector 15 A min 125 V For countries other than the USA and Canada 230 V supply voltage This device is equipped with a safety tested power cord If you choose not to use this cable you must use a flexible cable...

Page 38: ...s the ON OFF button for approximately 1 second The Operation status display lights up The device performs a self test 2 Follow the instructions on the screen The following steps should only be performed the first time the device is switched on in its factory state 3 Specify the required regional and language settings If you want your system language to be international select English You can find ...

Page 39: ...e two operating modes press the on off button briefly Parameterize the change to the different operating states In Windows you can set parameters for the time interval and the actions for change to a different operating mode in the power options Select Control Panel All Control Panel Items Power Options Before changing the power options make a note of the factory settings if necessary Note Deactiv...

Page 40: ...ripheral devices Use the shortest possible connection cables for the peripheral devices Damage through regenerative feedback Regenerative feedback of voltage to ground by a connected or installed component can damage the device Connected or built in peripheral device for example a USB drive must not supply any voltage to the device Regenerative feedback is generally not permitted NOTICE Observe th...

Page 41: ...device is a so called UAJ connection Universal Audio Jack for a 3 5mm jack Depending on the function a UAJ connector has 2 to 4 contact areas Depending on their position they are generally referred to as Tip Ring 1 Ring 2 and Sleeve Depending on the function or standard the contacts are assigned differently The audio controller of the device recognizes the assignment of the contacts of the UAJ con...

Page 42: ...Commissioning the device 3 6 Connecting peripheral devices SIMATIC ITP1000 42 Operating Instructions 05 2017 A5E37340160 AB ...

Page 43: ...rotect the device from inadvertent falling Operating device in docking station Place the device in the docking station Page 19 Place the docking station on a stable flat base such as a desk Connect the docking station to the power supply To do so only use the external power supply unit supplied with the device or an original power supply unit The LAN and USB interfaces on the docking station are o...

Page 44: ... supply unit for the power supply of the device This applies to both the connection to the device and to the connection to the docking station It is used to supply power to the device in mains operation with 120 V and 230 V power supply networks The setting of the voltage range takes place automatically The following methods are available for charging the device Charging the device in the docking ...

Page 45: ...uration Center on the supplied USB stick in the Tablet Drivers and Tools manual itp_tdt_user_manual file 4 1 4 Using barcode reader You can find information on the position of the barcode reader in the section Front Page 13 The barcode reader is freely configurable Technical support is available from SIEMENS Customized Automation hhttp w3 siemens com mcms human machine interface en customized prod...

Page 46: ...ng the device 4 1 Notes on operation SIMATIC ITP1000 46 Operating Instructions 05 2017 A5E37340160 AB Resetting the barcode reader to delivery state Deactivate parameter scan Activate parameter scan Activate 2 out of 5 interleaved ...

Page 47: ...he RFID tag at the RFID reader 3 The RFID tag is output at the current cursor position of an opened program 4 1 6 Using SD cards and multimedia cards You can use the following cards with the Card Reader SD card including SD UHS II MMC Multi Media Card Information about the position of the card reader can be found in the section Front Page 13 The contact areas of the card face downward and point to...

Page 48: ...sing the function keys You can find additional information in section Buttons Page 17 and section Configuring the device Page 45 The lighting is active for 30 seconds after activation The quality of the image depends on the local lighting conditions 4 2 Connecting the device to systems and networks The following options are available for the integration of the device in existing or planned system ...

Page 49: ...IOS Setup remotely Remote reboot An AMT PC can be booted from a bootable ISO file made available by another PC SOL Serial over LAN You can redirect data of a serial interface to the network The function is used primarily for text based remote control of an AMT PC in console mode IDE redirection An ISO file contains a memory image of the content of a CD or DVD with ISO 9660 structure An ISO file ca...

Page 50: ...s module in the Security dialog of BIOS Setup Follow the instructions of BIOS Setup The Trusted Platform Module can be used for example in combination with BitLocker drive encryption under Windows 7 and Windows 10 Follow the instructions of the operating system Note Improper usage poses the risk of data loss Always keep the keys and passwords in a secure place Encrypted data cannot be retrieved Th...

Page 51: ...u can create connections through walls or at distances in the open air of up to 100 m The on board network adapter operates based on the following standards IEEE 802 11 a IEEE 802 11 b IEEE 802 11 g IEEE 802 11 n IEEE 802 11 ac The IEEE standard offers two modes of operation the ad hoc mode Peer to Peer and the infrastructure mode Ad hoc mode The ad hoc network refers to a wireless network that is...

Page 52: ... WLAN and Bluetooth environment If possible do not bring the WLAN and Bluetooth connection in the vicinity of the following devices as the operation of these devices may result in faults or the complete failure of the WLAN and Bluetooth connection Microwaves Wireless video audio transmission systems Wireless telephones DECT CAUTION Risk of interference with pacemakers The radio waves of WLAN and B...

Page 53: ...ng ongoing operation clean the touch screen only when it is in a locked state Damage caused by unauthorized cleaning products Using compressed air or steam cleaners or aggressive solutions or scouring agents will damage the device Do not clean the device with compressed air or steam jets Do not use aggressive solvents or scouring powder Proceed as follows 1 Switch off the device or disable the tou...

Page 54: ...val SSD 3 years Backup battery 5 years 5 3 Installing and removing hardware 5 3 1 Replacing rechargeable battery WARNING Observe the danger notices Read the notes and information on the proper use and correct disposal of batteries in section Notes on battery operation Page 32 Requirement The device is completely isolated from the line voltage Torx 8 screwdriver An original replacement part refer t...

Page 55: ...ice and place the battery cover with the attached battery on a flat surface 4 Remove the two battery screws and store these separately from the two previously removed screws 5 Fasten the new battery to the battery cover with the two battery screws 6 Insert the new battery with the battery cover as shown at an angle from above and then lower it 7 Close the battery cover and fasten it with the two r...

Page 56: ...apacity of the HDD or SSD a Torx screwdriver T8 and a transport and storage bag Hard disk kits or SSD kits can be ordered under the following order numbers 6ES7791 2BA02 0AA0 1 TB HDD 6ES7791 2BA22 0AA0 512 GB SSD 6ES7791 2BA23 0AA0 1 TB SSD SATA to USB 3 0 adapter With the SATA to USB 3 0 adapter order no 6ES7790 1AA01 0AA0 you can easily create an image of your system for backup purposes or as t...

Page 57: ...r device works correctly Note The backup battery should only be replaced by the SIEMENS Repair Service You can find information on this on the Internet at SIEMENS Repair Service https support industry siemens com cs ww en sc 2154 NOTICE Risk of damage The lithium battery may only be replaced with an identical battery or with a type recommended by the manufacturer order no A5E00047601 WARNING Dange...

Page 58: ...he regional settings before new drivers and operating system updates are installed Procedure 1 Connect the supplied USB stick to the USB port 2 Start the program START_DocuAndDrivers 3 Select Drivers in the index 4 Select the device and operating system 5 Select the required driver 6 Open the folder with the driver data by clicking on the link next to Driver path 7 Start the setup program in this ...

Page 59: ... do this launch the Boot Manager in the BIOS selection menu see section Opening the BIOS selection menu Page 84 Recovery function The supplied USB contains the installation program with tools for configuring the drives and installing the operating system with the supported languages The basic language of the installed operating system is English To add other languages install these languages from ...

Page 60: ...ata stored on drive D Data are retained Use the option Restore only system partition NOTICE Risk of data loss If Restore system partition only is set all data on drive C system partition will be deleted All data user settings and all authorizations or license keys on drive C are lost All data on drive C will be completely deleted reformatted and overwritten with the original factory software Proce...

Page 61: ...screen Note In delivery state Windows 7 boots in UEFI mode In delivery state Windows 10 boots in UEFI mode 5 4 4 Updating the operating system Windows The latest updates for the Windows operating system are available on the Internet at Microsoft http www microsoft com en us and on the device in the Start menu Start All Programs Windows Update Check for updates Note Before you install new drivers o...

Page 62: ...t the device 3 Press the ESC key or the corresponding function key when the following BIOS message appears refer to section Keyboard inputs for the BIOS Page 84 Press Esc for Boot Options The BIOS selection menu appears when the initialization has been completed 4 To boot from the USB stick select the Boot Manager 5 Select the USB stick in the Boot Manager and confirm your entry 6 Select the Recov...

Page 63: ...vanced when prompted for the installation type in the Install Windows installation program You can set up partitions during the installation process The recommended minimum size for the Windows system partition varies depending on the amount of RAM and additional software that you are going to use For additional information see Setting up partitions in Windows Page 64 Information for systems with ...

Page 64: ...ote If you want to install the operating system on a data medium connected to a storage controller unknown to the operating system you have to integrate the driver of the storage controller Integrate this driver before you partition the data medium and before you install the operating system 1 Make sure that the partition on which you want to install the operating system is large enough and is set...

Page 65: ...echnet microsoft com windows The respective manuals are not included in the scope of delivery Changing the settings for language region and formats of a registered user account 1 Choose Start Control Panel Clock Language and Region Region and Language 2 You can make the desired changes in the Formats Location and Keyboards and Languages tabs Changing the settings for language region and formats of...

Page 66: ...nguage packages are described in the product description provided in section Features Page 11 Some language packages are available on the Recovery DVD in the Languagepacks folder 1 Choose Start Control Panel Clock Language and Region Region and Language 2 Select the Keyboards and Languages tab 3 Click the Install uninstall languages button and make the required changes ...

Page 67: ...n tabs Changing the settings for language region and formats of the system account and the standard user account You can change the settings for language region and formats of the system account for example the language in the user login dialog and the settings of the standard user account standard setting for new users The settings of the registered user are copied to the system account and the s...

Page 68: ...tent of memory cards hard disks and individual partitions images The SIMATIC IPC Image Partition Creator can be ordered using the Siemens online ordering system https mall industry siemens com For more information about SIMATIC IPC Image Partition Creator refer to its product documentation 5 6 Recycling and disposal The devices described in these operating instructions can be recycled thanks to th...

Page 69: ...n society for the certification of quality management systems Software License Agreement If devices are supplied with preinstalled software you must observe the corresponding license agreements Certificates for USA and Canada Product safety The following approval is available for the device Underwriters Laboratories UL according to UL 60950 1 Second Edition and Canadian Standard CAN CSA C22 2 No 6...

Page 70: ...e Laws of Member States relating to Electromagnetic Compatibility EMC Directive Safety see Low voltage directive Low voltage directive This product fulfills the Directive 2014 35 EU of the European Parliament and of the Council on the harmonization of the laws of Member States relating to electrical equipment designed for use within certain voltage limits Compliance with this directive has been te...

Page 71: ...referred to as ESD devices This is also the international abbreviation for such devices Electrostatic sensitive modules are identified by the following symbol NOTICE Risk of overvoltage Modules that are sensitive to electrostatic discharge can be destroyed by voltages well below those that can be perceived by human beings Such voltages occur if you touch a component or electrical connectors of a m...

Page 72: ...be subjected to Basic protective measures against electrostatic discharge Ensure correct grounding When handling electrostatically sensitive devices ensure that your body working environment and any packaging are sufficiently grounded This prevents electrostatic charge Avoid direct contact As a general rule only touch electrostatically sensitive devices when otherwise unavoidable e g during mainte...

Page 73: ...Output voltage of the power supply unit DC 19 V Output current of the power supply unit DC Max 4 7 A Output power of power supply unit DC Max 90 W Standby power in battery operation Typically 1 5 W Lithium ion battery 6 cells with detection of charging condition Approx 5700 mAh 11 34 V with thermal switch and multi fuse recyclable chargeable up to 45 C high number of cycles for use in harsh enviro...

Page 74: ...rding to IEC 61000 4 2 ESD 8 kV air discharge according to IEC 61000 4 2 ESD Immunity to RF interference 10 V m with 80 amplitude modulation at 1 kHz in accordance with SPH 150 kHz to 80 MHz to IEC 61000 4 6 10 V m with 80 amplitude modulation with 1kHz 80 MHz to 1000 MHz to IEC 61000 4 3 3 V m with 80 amplitude modulation at 1 kHz 1 4 GHz 2 GHz acc to IEC 61000 4 3 1 V m with 80 amplitude modulat...

Page 75: ...eration Half sine 50 m s2 30 ms 100 shocks Storage transport Half sine 250 m s2 6 ms 1000 shocks Special features Quality assurance to ISO 9001 Motherboard Processor Processor specifications are listed in your order docu ments RAM expandable to 16 GB DDR4 SODIMM Drives SSD SSD 256 GB M 2 SATA For information on capacity refer to the ordering documents Graphic Graphic controller Intel HD graphics 5...

Page 76: ... loudspeaker max output power 1 W WLAN IEEE 802 11 a b g n and ac Interfaces on the device RS232 interface COM1 The RS232 interface is integrated in every device by default Mini DPP 1 2 Mini DisplayPort Interface for external monitor Monitor according to DP 1 2 standard with HBR2 3840 x 2160 60 Hz Monitor according to DP 1 1a standard with HBR 3840 x 2160 30 Hz 2560 x 1140 60 Hz Monitor with DVI S...

Page 77: ... with HBR2 3840 x 2160 30 Hz 2560 x 1140 60 Hz Monitor according to DP 1 1a standard with HBR 2560 x 1080 60 Hz 1920 x 1200 60 Hz no support for DP USB 2 x USB 3 0 Type A Max 0 9 A Ethernet 1 x Gigabit Ethernet RJ45 DC In DC power supply input jack plug Card reader Card reader Interface for SD card including SD UHS II Multi Media Cards Status displays on the device Rechargeable battery Operation M...

Page 78: ... 1 DC In Power adapter socket This socket has the following potentials 6 4 2 USB 3 0 Type A Pin no Short description Meaning Input output 1 VBUS 5 V fused USB 3 0 Type A Output 2 D Data line Input output 3 D Data line Input output 4 GND Ground 5 RX Data line Input 6 RX Data line Input 7 GND Ground 8 TX Data line Output 9 TX Data line Output ...

Page 79: ...6 D Data cable USB 2 0 Input output A7 D Data cable USB 2 0 Input output A8 Not used A9 VBUS 5 V fused Output A10 RX2 Data cable USB 3 0 Input A11 RX2 Data cable USB 3 0 Input A12 GND Ground B1 GND Ground B2 TX2 Data cable USB 3 0 Output B3 TX2 Data cable USB 3 0 Output B4 VBUS 5 V fused Output B5 VCONN Configuration channel Input output B6 D Data cable USB 2 0 Input output B7 D Data cable USB 2 0...

Page 80: ...0 AB 6 4 4 RS232 COM1 Pin no Short description Meaning Input output 1 DCD Data carrier detect Input 2 RxD Received data Input 3 TxD Transmit data Output 4 DTR Data terminal ready Output 5 GND Ground 6 DSR Ready for operation Input 7 RTS Request to send Output 8 CTS Clear to send Input 9 RI Incoming call Input ...

Page 81: ...t 4 ML_Lane1 DP data 1 Output 5 GND Ground 6 ML_Lane1 DP data 1 Output 7 ML_Lane2 DP data 2 Output 8 GND Ground 9 ML_Lane2 DP data 2 Output 10 ML_Lane3 DP data 3 Output 11 GND Ground 12 ML_Lane3 DP data 3 Output 13 CONFIG1 CAD Cable Adapter Detect Input 14 CONFIG2 Ground pull down 15 AUX_CH Auxiliary channel Bi directional 16 GND Ground 17 AUX_CH Auxiliary channel Bi directional 18 HPD Hot Plug De...

Page 82: ...ut S Shielding LED 1 OFF Lights up green Lights up orange 10 Mbps 100 Mbps 1 Gbps LED 2 Lights up green Flashes green Connection is up indicates activity 6 4 7 UAJ You can connect various audio devices to the UAJ connection Universal Audio Jack The audio controller socket recognizes the pin assignment of the connector depending on the connected audio device Information on connecting the audio devi...

Page 83: ...he BIOS Setup BIOS Setup program The BIOS Setup program or BIOS Setup for short is located together with the setup parameters in a FLASH block on the motherboard Change the setup parameters of the device in the BIOS Setup e g system time or boot sequence Changing the device configuration Your device configuration is preset for operating with the included software You should only change the default...

Page 84: ... F2 Up arrow F3 Right arrow F4 Down arrow F5 Left arrow F6 See also Buttons Page 17 6 6 3 Opening the BIOS selection menu Procedure Note Key inputs without external keyboard If you have not connected any external keyboard to your device you can use the keys on the front of the device You can find information on which keys on the front of the device are to be pressed instead of the keyboard keys in...

Page 85: ...r for UEFI boot media Boot From File Boot Maintenance Manager Boot Options Set boot order Driver Options Configure drivers Console Options Configure connected input device Boot from File Start from an EFI file Reset System Restoring factory settings Secure Boot Option 1 Configuration settings to start the device in Secure Boot mode The only software modules loaded are those that are known to be sa...

Page 86: ...on The following table shows the menus Menu Meaning Main Display system information for example BIOS version processor and memory Advanced Configure hardware using different submenus Security Security functions e g setting a password Power Specify CPU settings and switch on functions Boot Determine boot options e g boot order Exit Save and exit see Exit menu The menus always have the same structur...

Page 87: ...enus Main Advanced etc in the menu bar at the top Settings submenus and device specific information Information about your device is displayed in the center left hand area here you can edit settings which are partly in submenus Help area Short help texts on the currently selected setup parame ters are displayed in the center right hand area Key assignment The key assignment for navigation in the B...

Page 88: ...changes are discarded and the system is restarted with the old Setup parameters Load Optimal Defaults All setup parameters are reset to the safe default values Notice The existing Setup parameters are overwritten by this Load Custom Defaults The profile must be loaded with the custom Setup parameters Requirement The parameters are saved prior to this with Save Custom Defaults Save Custom Defaults ...

Page 89: ...wing table You can then refer to these entries for any future hardware modifications Note Print out the table below and keep the pages in a safe place once you have made your entries Main System parameters Defaults Custom entries System Time hh mm sss System Date MM TT JJJJ Advanced System parameters Defaults Custom entries HPET HPET Support Enabled Advanced Boot Configuration System parameters De...

Page 90: ...Enabled RFID Enabled Advanced SATA Configuration System parameters Defaults Custom entries Serial ATA Port 0 Micron_M600_MTFDDAV128MBF example Advanced System Agent SA Configuration System parameters Defaults Custom entries SA PCIe Code Version 1 9 0 0 Example VT d Enabled Advanced Active Management Technology Support System parameters Defaults Custom entries Intel AMT Support Disabled Intel AMT S...

Page 91: ...hnology Enabled Turbo Mode Enabled C state Enabled Security System parameters Defaults Custom entries TPM Operation No Operation Supervisor Password Not Installed User Password Not Installed Power CPU Configuration System parameters Defaults Custom entries SW Guard Extensions SGX Software Controlled Select Owner EPOCH input type No Change in Owner EPOCHs Intel VMX Virtualization Tech nology Enable...

Page 92: ...oot Enabled Quiet Boot Enabled PXE Boot Network Stack Disabled PXE Boot capability Disabled Add Boot Options Auto USB Boot Enabled EFI Device First Enabled Timeout 0 Boot Boot Device Priority System parameters Defaults Custom entries Normal Boot Menue Normal Boot Boot Type Order System parameters Defaults Custom entries Hard Disk Drive Micron_M600_MTFDDAV128MBF example USB SIEMENS USB FD 4 ...

Page 93: ... Setup default settings with F9 Setup Defaults Or use the BIOS Setup command Load Optimal Defaults in the Exit menu 5 Make your own Setup settings based on the table you have printed out 6 Save the BIOS Setup settings with F10 Save and Exit Performing a BIOS update NOTICE Damage to the device If you switch off the device during the update the BIOS will be incomplete and corrupt This may result in ...

Page 94: ...Note Starting a BIOS update The Y key must be pressed in order to start a BIOS update This command is not assigned to any function key To start a BIOS update connect an external keyboard Reboots There may be several reboots after a BIOS update These reboots are initiated by the Management Engine ME The reboots are required by the ME to adapt itself to the changes of the BIOS update ...

Page 95: ... information on error messages output by the operating system or application programs refer to the corresponding manuals On screen error messages On screen error message Meaning tip Operating system not found Possible causes No operating system installed Incorrect active boot partition Wrong boot drive settings in SETUP Keyboard controller error Controller error Contact your technical support team...

Page 96: ...sing the KVM server that is integrated in the firmware KVM enables access to IPCs with a corrupted or no operating system as the KVM server is integrated in the AMT hardware KVM enables you to reboot a remote computer and make changes to its BIOS settings Remote power management SIMATIC IPC with Intel AMT can be switched on and off or restarted using another PC IDE redirection An image on the mana...

Page 97: ...y reasons Intel AMT is not enabled on new devices The Management Engine ME is always active Procedure For devices IPCxxxD IPCxxxG IPCxxxE Field PG M4 Field PG M5 ITP 1 If necessary first reset Intel AMT to the default status 2 To open the BIOS selection menu press the ESC key while the device is booting 3 Open the BIOS Setup using the Setup Configuration Utility SCU 4 Select the Active Management ...

Page 98: ...er case letter A number A special character The underscore _ and space characters are valid in the string but do not increase the complexity of the password Note If the password is no longer available you must reset the Intel AMT to the default settings Page 99 Backup the password to protect it against loss 5 Switch to the Intel R AMT Configuration submenu and enable Manageability Feature Selectio...

Page 99: ...estarts 3 After the restart a user prompt appears asking whether you really want to discard all the settings in the management engine 4 Confirm with Y On a German keyboard this means pressing the Z key The device continues to boot with the factory settings of the management engine 6 7 5 Determining the network address To connect the AMT PC with the AMT server the network address that uniquely loca...

Page 100: ...e is displayed on the screen of the AMT PC The user of the AMT PC must inform the user of the KVM viewer of this code This code query needs to be set up on the KVM viewer Procedure 1 Select Intel R AMT Configuration User Consent in the MEBx 2 Select the value KVM for User Consent To allow a user with administrator privileges to avoid this code query follow these steps 1 Select Intel R AMT Configur...

Page 101: ... Your local representative http www automation siemens com mcms aspa db en Pages default aspx Training center http sitrain automation siemens com sitrainworld AppLang en Industry Mall https mall industry siemens com When contacting your local representative or Technical Support please have the following information at hand MLFB of the device BIOS version for industrial PC or image version of the d...

Page 102: ... 1 Press ESC during the boot sequence to open BIOS Setup 2 Set the time and date in the setup menu Although the BIOS setting is OK the time and data are still wrong The backup battery is dead In this case please contact your technical support team USB device not responding The operating system does not support the USB ports Enable USB Legacy Support for the mouse and keyboard For all other devices...

Page 103: ...pplicable data rate for the data transmission is usually around 50 of the gross value The maximum data transmission speed depends on many factors Start by verifying that the transmission mode of all network components is set up in accordance with the IEEE 802 11 a b g n or ac standard The spatial arrangement of the network components can also negatively influence the transmission The distances bet...

Page 104: ...Technical Support A 2 Troubleshooting SIMATIC ITP1000 104 Operating Instructions 05 2017 A5E37340160 AB ...

Page 105: ...ymbols on your device may vary in some details from the symbols shown in the following tables B 2 Safety Symbol Meaning Symbol Meaning Warning observe the supplied docu mentation Lock is closed Attention radio equipment Lock is open Disconnect the power plug before opening Opening for Kensington lock Attention ESD Electrostatic sensitive device Warning of hot surface B 3 Operator controls Symbol M...

Page 106: ...more information in the operating instructions for your device Symbol Meaning Symbol Meaning Approved for Australia and New Zea land Marking for the Eurasian Customs Union Approved for China Test mark of Factory Mutual Re search CE markings for European countries Marking of Federal Communications Commission for the USA EFUP Environment Friendly Use Period marking for China Approved for Korea Test ...

Page 107: ... Protective conductor terminal PS 2 keyboard interface Connection for functional earthing equipotential bonding line Multimedia Card Reader DisplayPort interface Smart Card Reader DVI D interface Line In LAN interface not approved for con necting WAN or telephone Line Out Serial port Microphone input USB port Universal Audio Jack USB 2 0 high speed port Headphone output USB 3 0 super speed port ...

Page 108: ...Labels and symbols B 5 Interfaces SIMATIC ITP1000 108 Operating Instructions 05 2017 A5E37340160 AB ...

Page 109: ...anadian Standards Association Canadian organization for tests and certifications according to own or binational standards with UL USA standards CTS Clear To Send Clear to send DC Direct Current DC current DCD Data Carrier Detect Data carrier signal detection DPP Display Port High performance digital monitor interface DQS Deutsche Gesellschaft zur Zertifizierung von Qualitätsmanagement mBH DSR Data...

Page 110: ...ll RTS Reliable Transfer Service Request to send RxD Receive Data Data transfer signal SATA Serial Advanced Technology Attachment SMART Self Monitoring Analysis and Reporting Technology Hard disk error diagnostics program SSD Solid State Drive Storage medium not volatile S VP Serial number of the device TFT Thin Film Transistor Type of LCD flat screen TTY Tele Type Asynchronous data transfer TxD T...

Page 111: ...g 36 Peripheral equipment 40 Connecting an audio device to the USB socket 41 Creating an image 68 D Data backup 68 68 Data exchange 48 Data storage medium controller Making known to the operating system 63 DC In Potentials 78 Declarations of Conformity 70 Degree of protection 73 Delivery Check 29 Delivery state Restore 60 Device configuration 89 Diagnostics Error Messages 95 Troubleshooting 102 Di...

Page 112: ... 48 RS 232 pin assignment 80 RS 232 14 UAJ 15 UAJ in assignment of the audio jack 82 USB 3 0 Type A 14 20 USB 3 0 Type A pin assignment 78 USB 3 0 Type C 15 USB 3 0 Type C pin assignment 79 USB Ethernet pin assignment 82 USB RJ45 pin assignment 82 IPC Configuration Center Documentation 45 Opening 45 IT communication 48 L License key 60 Lithium battery Battery Localized information 37 Locking key D...

Page 113: ...Recovery function 59 Repair service 57 57 Repairs 24 Restore function 59 RFID reader Pos 13 using 47 RJ45 Pin assignment of the interface 82 RJ45 Ethernet 48 RS 232 Connection at device 14 Interfaces on the device 76 Pin assignment of the interface 80 RTTE directive 70 S Safety instruction Preventing inadvertent operation 53 Unintentional response 53 Safety instructions 23 SD card Card reader 14 4...

Page 114: ...g Device 29 Updates Operating system 61 USB Technical specifications of interface on the docking station 77 Technical specifications of the interface on the device 76 USB 3 0 Type A Connection at device 14 Connection to docking station 20 USB Type A Pin assignment of the interface 78 USB Type C Pin assignment of the interface 79 Using rechargeable batteries 54 V Ventilation slots 14 14 W Weight 73...

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