SIMATIC IPC327E
Operating Instructions, 06/2019, A5E40965257-AD
79
Technical support
B
B.1
Service and support
You can find additional information and support for the products described on the Internet at
the following addresses:
●
Technical support
(
https://support.industry.siemens.com/cs/start?lc=en-WW
●
Support request form
https://support.industry.siemens.com/My/ww/en/requests#createRequest
●
After Sales Information System SIMATIC IPC/PG
(
●
SIMATIC Documentation Collection
(
http://www.siemens.com/simatic-tech-doku-portal
●
Your local representative
(
http://w3.siemens.com/aspa_app/
●
Training center
(
http://sitrain.automation.siemens.com/sitrainworld/?AppLang=en
●
Industry Mall
(
https://mall.industry.siemens.com
When contacting your local representative or Technical Support, please have the following
information at hand:
●
MLFB of the device
●
BIOS version for industrial PC or image version of the device
●
Other installed hardware
●
Other installed software
Tools & downloads
Please check regularly if updates and hotfixes are available for download to your device. The
download area is available on the Internet at the following link:
After Sales Information System SIMATIC IPC/PG (